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    Car Lux 1

    1.0 (1 review)
    Open 9:00 am - 6:00 pm

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    4.0
    (80 reviews)
    Auto Repair
    Responds in about 4 hrs
    New on Yelp
    Auto Customization
    Responds in about 1 hr
    New on Yelp
    Vehicle Wraps
    Responds in about 30 mins
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    Nations Safe Drivers

    Nations Safe Drivers

    1.0
    (76 reviews)

    Nations Safe Drivers is a SCAM!!! They're initially nice to you on the phone to set up to lose in…read morethe end. I called in my once a year windshield replacement coverage (I'm supposed to have & when needed) and they did a total play on words to screw me out of my reimbursement. They will not thoroughly explain their process but lead you to believe everything is easy and straight forward, no BS. That's all it was, BS!!! My car was in the shop for an unrelated recall repair which took longer than expected. In the interim, I contacted this company to have my cracked windshield replaced. I explained the crack is spreading and it's illegal to drive on the highway w/out getting a ticket, especially in Chicago. Since it was going to take several days for them to come out, and my car was already in the Acura Dealership, I asked, if I have the windshield replaced and pay out of pocket, will it be reimbursed? The rep told me yes as long as I have a detailed invoice showing what was done and that I paid for it, no problem. She gave me an email and claim#. I asked again, "Are you sure this isn't a problem and I'll definitely get reimbursed?" And she assured me, absolutely and there won't be any issues. I even spoke w/ their team who was going to come out and he confirmed it was okay for me to pay for the replacement and get reimbursement w/out issues. All LIES!!! When they denied the claim they stated the reason as: "Authorization for replacement was not provided. Therefore, we will be unable to consider payment of your claim." What kind of crap is that?! Then, every conversation was a play on words. Repair vs Replacement; Authorization code vs Claim#, etc. When I asked for a supervisor, the condescending jerk, "Pascual", gets on the phone. He didn't ask permission to call me by my first name but continued to do so. I told him to call me sir. He refused to give me his Manager's name or contact information when I asked for it. I called back to speak w/ a manager and he made sure to have is staff let them know when I called back so he could intercept the call which he did. He gave me an appeals email which will clearly not be over-turned based on the same BS when they gave me the permission. I just put in a complaint to speak to someone higher up in Client Relations. We'll see if they handle this or not. Either way I really needed to make sure I gave this company a bad review on YELP! I wish I would've read the reviews about this company before I submitted my claim. This company is trash, avoid them like the plague and make sure others know too. Follow Up Ending: Finally, after I escalated the complaint several times, I was contacted by someone who helped me in the end. After realizing the initial rep & supervisor didn't handle the situation properly nor was I explained the proper procedure on the initial end, the Escalation Manager apologized and decided to refund my money. The supervisor should've resolved it in the first place. Obviously he needs training & mentoring, otherwise, someone else more qualified deserves his position. I will bump the stars to a 2.

    I had GAP insurance with this company and I filed my claim after my car was considered a total loss…read moreby my insurance after an accident. I turned in all the documents they asked for and it took a little over a month for them to complete the claim and submit it to the under writer for payment. It took 20 days for them to make a decision and they basically closed my claim without payment and didn't give any reasons of why that was the decision made. I had to find this out through the website portal. No one called or emailed me about the decision of not to pay. This business is very unprofessional and a fraud. They accepted my GAP payments for over 4 years and denied my claim when I needed to pay off a 2,500 balance to my lender after the insurance payment. Stay far away from these people and tell anyone that you know looking for GAP insurance to do the same. Straight rip-off!

    Tesla

    Tesla

    3.9
    (15 reviews)

    We visited the Delray Beach Tesla location to test drive the Model Y and experience the…read moreself-driving technology. One of the biggest differences between buying a Tesla and purchasing from a traditional dealership is the no-pressure environment. Since Tesla team members don't work on commission, the experience felt much more relaxed and educational than a typical car-buying process. The team member started with about a 10-minute demonstration, walking us through some of the vehicle's key features and menu options while seated in the driver's seat. After that, we were able to take the car out on our own for a 30-minute test drive, which gave us plenty of time to get comfortable with the vehicle and its technology. When we returned, the sales manager took time to answer our questions and was knowledgeable and helpful. My only criticism is the lack of follow-up afterward. I ended up having additional questions once we got home, and a quick follow-up call or email would have been appreciated. Unfortunately, when I tried calling the location, I wasn't able to reach a live sales representative. Overall, the test drive experience was informative, low-pressure, and a great way to learn about the Model Y before making a decision.

    Federico and Brandon at the Tesla Delray service center went above and beyond. I had an excellent…read moreexperience from start to finish. What really stood out was their attention to detail and their willingness to go the extra mile to make the experience smooth and stress-free. Everything was handled efficiently, and they treated me with genuine courtesy and professionalism. I saw a review that said they were rude at this service center... Maybe that person's Tesla was in "Bad Mood Mode". Because there isn't a rude individual at this service center.

    Delray Honda

    Delray Honda

    3.1
    (329 reviews)

    Leasing a car can be stressful, but Delray Honda made the entire process much easier than I…read moreexpected. I initially worked with Shane Sybil, the Internet Director, who gave me a lease quote over the phone and followed up by text with the details I requested. About a week later, Ed Haddad reached out to follow up on the quote and assisted us through the remainder of the process. Ed was patient, knowledgeable, and never made us feel pressured. There was a little confusion at first regarding whether the College Graduate incentive had already been included in the quote. I explained that, based on my original conversation with Shane, it had not been included. I appreciated that Shane honored exactly what we had discussed over the phone without any hassle. That demonstrated honesty and a commitment to customer service. Tony Bermudez in Finance was equally professional. He explained the paperwork clearly, made sure we understood everything we were signing, and helped us complete the transaction without unnecessary delays or pressure. The only hiccup during our visit was a wait of about 40 minutes to speak with the insurance representative because there was only one person handling insurance matters at the time. However, once it was our turn, adding the vehicle to our insurance policy took only about 7 minutes. Overall, we had a very positive experience leasing a new Honda Civic for our daughter. Thank you to Shane, Ed, Tony, and the Delray Honda team for taking such good care of our family. We highly recommend giving them the opportunity to earn your business.

    The good: not much to talk about other than they have a good selection of new vehicles for sale…read more Yes, I bought a new car but everything involved was a bad experience. From the time that I arrived and test drove an SUV, purchased it with cash and still had to go and sit at the finance dept., it took 6 hours of my time to leave with the vehicle only to return to have a part replaced the next week and they ordered the wrong part. The sales person Nicholas was nothing special. Nice guy but he could have cared less about making car buying a five star experience. It should not take 45 minutes to make a sale and a whole day to drive it off the lot. I will not be returning for any other service because if buying took forever, I don't care to experience the service department.

    Car Lux 1 - car_dealers - Updated July 2026

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