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    Car Lux 1

    1.0 (1 review)
    Closed • 9:00 am - 6:00 pm

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    Nations Safe Drivers - This company will have you wait on the shoulder of a highway for roadside service such as towing for hours without any assistance

    Nations Safe Drivers

    (78 reviews)

    Nations Safe Drivers is a SCAM!!! They're initially nice to you on the phone to set up to lose in…read morethe end. I called in my once a year windshield replacement coverage (I'm supposed to have & when needed) and they did a total play on words to screw me out of my reimbursement. They will not thoroughly explain their process but lead you to believe everything is easy and straight forward, no BS. That's all it was, BS!!! My car was in the shop for an unrelated recall repair which took longer than expected. In the interim, I contacted this company to have my cracked windshield replaced. I explained the crack is spreading and it's illegal to drive on the highway w/out getting a ticket, especially in Chicago. Since it was going to take several days for them to come out, and my car was already in the Acura Dealership, I asked, if I have the windshield replaced and pay out of pocket, will it be reimbursed? The rep told me yes as long as I have a detailed invoice showing what was done and that I paid for it, no problem. She gave me an email and claim#. I asked again, "Are you sure this isn't a problem and I'll definitely get reimbursed?" And she assured me, absolutely and there won't be any issues. I even spoke w/ their team who was going to come out and he confirmed it was okay for me to pay for the replacement and get reimbursement w/out issues. All LIES!!! When they denied the claim they stated the reason as: "Authorization for replacement was not provided. Therefore, we will be unable to consider payment of your claim." What kind of crap is that?! Then, every conversation was a play on words. Repair vs Replacement; Authorization code vs Claim#, etc. When I asked for a supervisor, the condescending jerk, "Pascual", gets on the phone. He didn't ask permission to call me by my first name but continued to do so. I told him to call me sir. He refused to give me his Manager's name or contact information when I asked for it. I called back to speak w/ a manager and he made sure to have is staff let them know when I called back so he could intercept the call which he did. He gave me an appeals email which will clearly not be over-turned based on the same BS when they gave me the permission. I just put in a complaint to speak to someone higher up in Client Relations. We'll see if they handle this or not. Either way I really needed to make sure I gave this company a bad review on YELP! I wish I would've read the reviews about this company before I submitted my claim. This company is trash, avoid them like the plague and make sure others know too. Follow Up Ending: Finally, after I escalated the complaint several times, I was contacted by someone who helped me in the end. After realizing the initial rep & supervisor didn't handle the situation properly nor was I explained the proper procedure on the initial end, the Escalation Manager apologized and decided to refund my money. The supervisor should've resolved it in the first place. Obviously he needs training & mentoring, otherwise, someone else more qualified deserves his position. I will bump the stars to a 2.

    DO NOT WASTE YOUR MONEY-BS SCAM WARRANTY! Had a legitimate issue with a tire but warranty document…read moreprovided by the dealer did not state you had to call in advance for instructions while waiting roadside. I took care of replacing tire at nearest BMW dealer as I had no choice, tire could not be repaired. Told them I have the damaged tire and receipt from dealer, they denied it because I didn't follow the process (but process not stated on the copy received from dealer)

    Tesla - A  car for a  lady!!! Love my car & the cross just adds the extra protection to it...

    Tesla

    (15 reviews)

    We visited the Delray Beach Tesla location to test drive the Model Y and experience the…read moreself-driving technology. One of the biggest differences between buying a Tesla and purchasing from a traditional dealership is the no-pressure environment. Since Tesla team members don't work on commission, the experience felt much more relaxed and educational than a typical car-buying process. The team member started with about a 10-minute demonstration, walking us through some of the vehicle's key features and menu options while seated in the driver's seat. After that, we were able to take the car out on our own for a 30-minute test drive, which gave us plenty of time to get comfortable with the vehicle and its technology. When we returned, the sales manager took time to answer our questions and was knowledgeable and helpful. My only criticism is the lack of follow-up afterward. I ended up having additional questions once we got home, and a quick follow-up call or email would have been appreciated. Unfortunately, when I tried calling the location, I wasn't able to reach a live sales representative. Overall, the test drive experience was informative, low-pressure, and a great way to learn about the Model Y before making a decision.

    Scheduled a test drive online. Came in and was quickly taken care of. The rep offered us water and…read moregave us a short self driving ride and charging demo. We were then left alone to drive the car for 30 minutes. After the test drive, another rep sat with us and answered all of our questions. Zero pressure to buy. These cars pretty much sell themselves with the current gas prices. You can order the cars online so the reps are really there for information. Overall a good test driving experience.

    Delray Honda

    Delray Honda

    (330 reviews)

    Leasing a car can be stressful, but Delray Honda made the entire process much easier than I…read moreexpected. I initially worked with Shane Sybil, the Internet Director, who gave me a lease quote over the phone and followed up by text with the details I requested. About a week later, Ed Haddad reached out to follow up on the quote and assisted us through the remainder of the process. Ed was patient, knowledgeable, and never made us feel pressured. There was a little confusion at first regarding whether the College Graduate incentive had already been included in the quote. I explained that, based on my original conversation with Shane, it had not been included. I appreciated that Shane honored exactly what we had discussed over the phone without any hassle. That demonstrated honesty and a commitment to customer service. Tony Bermudez in Finance was equally professional. He explained the paperwork clearly, made sure we understood everything we were signing, and helped us complete the transaction without unnecessary delays or pressure. The only hiccup during our visit was a wait of about 40 minutes to speak with the insurance representative because there was only one person handling insurance matters at the time. However, once it was our turn, adding the vehicle to our insurance policy took only about 7 minutes. Overall, we had a very positive experience leasing a new Honda Civic for our daughter. Thank you to Shane, Ed, Tony, and the Delray Honda team for taking such good care of our family. We highly recommend giving them the opportunity to earn your business.

    The good: not much to talk about other than they have a good selection of new vehicles for sale…read more Yes, I bought a new car but everything involved was a bad experience. From the time that I arrived and test drove an SUV, purchased it with cash and still had to go and sit at the finance dept., it took 6 hours of my time to leave with the vehicle only to return to have a part replaced the next week and they ordered the wrong part. The sales person Nicholas was nothing special. Nice guy but he could have cared less about making car buying a five star experience. It should not take 45 minutes to make a sale and a whole day to drive it off the lot. I will not be returning for any other service because if buying took forever, I don't care to experience the service department.

    Schumacher Chrysler Dodge Jeep Ram of Delray - Snake eyes stickers on headlights

    Schumacher Chrysler Dodge Jeep Ram of Delray

    (362 reviews)

    Such a great experience leasing a car from Schumacher--Francois was a pleasure to work with!read more

    At one point - I liked this place. This time around, My Dodge Journey I recently purchased broke…read moredown. So to make long story short- I got it towed here for them to check it out. I told my service advisor that I would return Tuesday and I only had up to $2000 to spend. I get back Tuesday morning and the car is just sitting in the parking lot and she tells me 4 hours later that they are looking for the key to move another vehicle that's blocking it. Instead if just moving the vehicle behind it. Not only that - they had to do another inspection to see if it had any leaks and whatnot. This could've been done when he first looked at it on Monday. That would be common sense. It would be almost a $4-$5 dollar fix. That Dodge is still sitting there. I told them to put everything back and don't worry. I don't know if they did or not With sales- I asked on that Sunday if I could trade it in and plus I have a 2nd car only if I need to use it. Which was my 2001 Volvo V70 wagon. I asked my used car salesman to let me do the application online and he constantly convinced me to come up there with wagon. They did not even want to use the wagon. First he asked me for a $10k dollar down payment and then he changed it to $13k dollar. What kind of fool does he think he dealing with? Ugh. I went to both Volvo and Honda right after and got approved before settling for my 2023 VW JETTA SPORT for only $3000 down and I still get the remainder manufacture factory warranty and it only has 20k miles! Yeah they lost a sell trying to be greedy!

    Ed Morse Delray Toyota - Service Consultants Offices

    Ed Morse Delray Toyota

    (351 reviews)

    I am not sure why other reviews of this business are as low as they are. I have purchased many…read morecars in my lifetime. The process has always been riddled with stress and the constant back and forth haggling. I did not experience that at all with Ed Morse Toyota. I did all of my research on the vehicle that I wanted. I checked fair pricing at various car dealerships. I checked the fair trade in value for my existing vehicle and actually got offers from Carmax and Carvana before I went to the dealership. The key here is that I was prepared. I met with Daniel, a salesmen at Morse. He was pleasant, straight forward, and not a pressure salesman. A nice young man. We discussed the trade in and he had a mechanic appraise the vehicle right there and then. They offered me less than Carmax and Carvana and I showed him the offers from both. He went to the manager and the manager immediately matched the highest offer. No back and forth at all. Daniel then showed me the vehicle that I was interested in. A test drive sealed the deal. I already knew the fair sales value of the vehicle, and Daniel came back with a spot on offer! No haggling! The offer was exactly what I expected. Now, on to the finance department. We met with Nicole. A very friendly, pleasant and knowledgeable woman. She explored my financing options and because I have very good credit, she secured a loan for me that was actually a lower interest rate than I thought I could get. I drove away with my new vehicle! The entire process was just about 90 minutes. Simple and honest. I will always do business with Wd Morse Toyota in Delray. Kudos to Nicole and Daniel! They are a fantastic credit to the dealership and their honesty was so assuring!

    This dealership is shat. I bought a new rav 4 hybrid from them and I had many bad experiences…read moremostly with the staff here. They think people are dumb and don't know anything about cars. They treated me bad mostly when I went to get the compliment service which is included and I had to remind them that I had oil changes already paid for. Once you own your car they will call and email constantly and harass with their stupid cookie cutter emails and scripts for calls. After I've told them several times in writing to never contact me they still persist. Nothing against Toyota as a brand just this crap dealership which I'll never give my valuable business to again. Shout out sig buster you made me never want to return well done. I'll hold you accountable ed jag off Stop calling me and emails I'm done with this dealership for life my valuable business has moved elsewhere. I suggest others do the same.

    Car Lux 1 - car_dealers - Updated September 2026

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