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    Exquisite Automobiles

    3.7 (3 reviews)

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    Florida Fine Cars - West Palm Beach - Thank you Florida fine lemon

    Florida Fine Cars - West Palm Beach

    (70 reviews)

    Florida Fine Cars has gone above and beyond my expectations for any used car dealership. My wife…read moreand I were dealing with a somewhat unique personal situation, and the entire team worked with us every step of the way to ensure we were well taken care of. Special shoutout to management there (Juan & Torrey) for being so understanding and helpful. Thank you!!

    I recently purchased a 2022 Hyundai Kona N Line with only 22k miles, from Florida Fine Cars (4/23)…read moreand I am extremely disappointed with my experience. Exactly 1 week, and 3 days (5/3) after my purchase, the vehicle began experiencing serious transmission problems -- violent jerking on acceleration, grinding sounds, and failure to roll normally when shifted into Drive. When I took it to Braman Hyundai (5/4), I was told the transmission needs to be fully replaced at a cost of $8,500. They mentioned to me that it seems like the transmission was already worked on and they did a very poor job. I checked the carfax report and the one previous owner only serviced the vehicle at hyundai dealerships (nothing serious only service oil changes, and tire rotations) up until it got sold to Florida Fine Cars where they did they're own service to the vehicle. Still not labeled as anything transmission related. They seem to have known about this issue and still sold the car regardless, just not report it to the carfax report. I've seen Florida Fine Cars reply to other 1 star reviews stating they disclose all the information with the customer, and provide honest carfax reports. However, none of this issue was disclosed to me at the time of sale, and it does not appear anywhere on the Carfax report Florida Fine Cars provided me that the transmission was worked on. The only thing they stated was a small accident to the front and side bumper, all cosmetic. I would not have taken the car if the transmission was bad. To make matters worse, I texted the sales representative, Josue (apparently the "new guy") to inform him of the issue with the car HE sold me and he stated to me "bro i don't even work there anymore" Another weird red flag to add to everything. Ive called multiple times, and cant get through to anyone, they say they'll call back but don't. Its almost as if they see my number pop up and purposely not answer because i called from a different phone number and they didn't hesitate to answer, I was able to speak to Mark who was the service manager he said. Saying he'll "look into it" If you are considering purchasing a used car from them, I strongly urge you to have any vehicle independently inspected before signing anything. Do not rely solely on the Carfax they provide you even though they swear by their honest reports.

    Prime Autos

    Prime Autos

    (2 reviews)

    I don't know what Tanya's problem is, but I've been dealing with primeautos since 2013 and my uncle…read moresince the late 90s. I've bought 3 vehicles from them "as-is" knowing that it's a buy here pay here lot. Their not in the business of giving their vehicles away, who is? But they've been in business a very long time, while others have come and gone. No one stays in business for as long as they have by screwing people over. Maybe miss T is just used to getting what she wants and if what she wants is cheap and new without problems than she should go and buy from a regular big 5 to10 yr payment car lot. But I'm guessing there's good reason why she's not, the same reason why anyone really goes to a buy here pay here credit & short term payments. When I first met the sales owners and creditors of prime I was looking into a Nissan van very nice but when I went to turn it on there was a ticking sound that I didn't hear. I wanted this van, but the salesman had told me that he's was sorry he couldn't sell me the van in good conscience with that sound. I didn't know these people from atom at that point I had the radio blasting and really didn't even know how to shop for cars , at the time. So no if they feel theirs something not really right or even if you find something they want to make sure it's not rolling out of there just to roll back in, they want your business I know they have mine. My daughter will get her first car there I will be back for a 4th & 5th. Don't just put negative remarks because things didn't go your way and you couldn't get your vehicle for practically free, it's not right to slander someone because your acting like a little princess. By the way they will take your lower "reasonable" cash offer. But, do understand they are a business, and they're not just going to hand you a car. Thank You Prime Auto for all you've done for my family Thank You Independent Credit for the same..... Tina Monroig

    Overpriced pieces of junk. Look nice on outside but you better have a mechanic go with you. I…read morefound a couple cars that looked nice and drove okay but when I had a mechanic look underneath everything was practically glued together with sealant; these things could be repaired but when we offered a lower price in light of this they wouldn't budge. I was paying cash too. They are banking on poor; unsuspecting people that will finance at their 22% rate and pay full price out of desperation. No warranty on vehicles either and try to tell you Car Fax is not accurate because they don't want you running one on the vehicles.

    CarMax

    CarMax

    (16 reviews)

    ***Long Post Alert***…read more The car buying process has NEVER been this easy! I had to call my sales associate back to make sure we didn't forget to do something So after the PB Mitsubishi debacle, I was reminded that I know someone who works at CarMax in VA. So I went on their website and got prequalified. I found the vehicle I wanted in Orlando and then reached out to my guy to see what the next step was. This was on a Friday afternoon. My guy was off that day but jumped right in to assist me. He advised me to schedule a test drive so that the car would be reserved. He looked at what I had submitted and gave me an idea of what my payments would look like and what bank I would get the loan from. He said on Monday he would call me and we would get the process done. Over the weekend, I browsed through their inventory and found another one that I may be interested in that was in NC. Fast forward to Monday (3/17/2015), I spoke to my guy told him that I found a newer model of the vehicle I originally picked out that I wanted. Provided him with the stock number and he advised me to cancel my appointment with the one in Orlando and pay the shipping fee to have the one I wanted shipped to my nearest store. Then he submitted everything to the bank. He then told me that his goal is to make sure when I get to the dealership, I won't need to do much. The ETA for was between 3/22 and 3/27. I was notified every step of the way with the shipping of the vehicle. It arrived at the Royal Palm store on the morning of 3/22. All of my paperwork was submitted on that day and reps from the store made contact with me multiple times throughout the day. By 6:30 that evening, I was at CarMax speaking with Amanda and Brogan (I think that was his name). They were perfect and had me out of there within one hour of my arrival with my keys in my hand!!!!!! I would recommend CarMax to anyone! The customer service was above and beyond from start to finish! In addition, I called a few days later asking for new windshield wipers and they told me to come one over and they would take care of it. They did, with no hassle!

    Can't say enough good things about this CarMax. The sales team, the service team, absolutely…read moreamazing. Communication was great while I waited for the car. The day I picked up, everything went smoothly. After dealing with alot of other typical dealer games, they restored my faith in how buying a car should be. They went above and beyond to ensure I was happy - finding a missing gas cap I didn't even see. No sales games, no nonsense. Nothing but good things to say about these folks. I will bring my car back to them for services - worth the trip.

    Exquisite Automobiles - usedcardealers - Updated May 2026

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