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    CarMax

    2.6 (16 reviews)
    Closed 11:00 am - 8:00 pm

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    Don't buy this car it was mine the transmission is about to go!
    Ivy R.

    TERRIBLE SERVICE DEPT Great customer service. please read bottom of review for explanation of photos attached. 2014 Chevrolet cruise. For 22k (after everything (15k) listing price) They had my car in the shop for about two months and I had the car for 6 days in total. I have never heard more lies than this places has told me. Me growing up quite poor having multiple cheap cars with transmission issues it is very obvious to me when the car isn't shifting properly I have had two transmissions fail on me.. As soon as I'd let off of my gas pedal the car would slip gears, they looked at it twice and said it was due to "heavy overload" which isn't true since I live in an area with 30-50 mph posted everywhere lol. On the highway was a whole different story it felt like the transmission was about to blow lol crazy to me. At car max they pretty much told me they know there's an issue but since the transmission isn't blown they couldn't do anything about it. So they were going to let me go with a car they knew would fail me within the next year or so. I had maybe 4/5 loaner cars and they were all terrible! Other than the last loaner car I had to pick up in DAVIE FL!! They had me in a Honda for a loaner car and the entire heat shield fell off of the bottom of the car like seriously? I was in Miami at the time and I hit a new patch of concrete on I-95 and it was terrible after that I had to get a new loaner. They lied to me about sending my car to a transmission specialist after I asked to see the paper trails and the work done on the car I found out they just sent it to a local mechanic. And to check the transmission they "ran the codes" and test drove it like anybody that knows about those kind of issues know more than half of the time transmission issues won't pull any codes!!! I noticed the car max in davie fl was a lot more organized and they actually gave you a sun pass for your loaner car! Royal palm on the other hand doesn't. I am now in a 2015 Toyota Camry from car max I plan on taking it to Toyota for them to inspect my car due to the issues I had with the Chevy. I dealt with a very nice salesman I forgot his name I will come back and update my review when I figure it out He helped me return my car and get a new one the same day and hopefully everything goes smooth with this car and I won't have any problems with it anytime soon! I will check back in with another review in a few months for an update.

    Mercedes needing air in two tires!
    James D.

    Bought car from CarMax in Boyton Beach two years ago. I needed air put in my tires in the dealership on Southern Blvd. First question "did I buy the car from this dealership?". When I said no they asked me to take a seat. Half an hour later I'm sitting ignored. If they can't give air to keep the car safe to drive? What good are they? Confronted the problem and they went through the motions. After they finally put air in the tires I discovered they put literally 1 lb in one tire and 2 lbs in the other. They recommended going to Mercedes to have air put in my tires. Suggesting there may be a leak. No leak. Car max boasts about service when they're selling. That's not been my experience. They can't even put air in tires properly. I drove to Costco after leaving CarMax and in 5 minutes put air in my tires! No leak! Just incompetence!

    Miles to high, interest rate too high.

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    1 year ago

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    8 months ago

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    2 years ago

    Nice place, clean and the employees were helpful. Made selling my car very easy. Would come back again

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    Florida Fine Cars - West Palm Beach - Thank you Florida fine lemon

    Florida Fine Cars - West Palm Beach

    (70 reviews)

    Florida Fine Cars has gone above and beyond my expectations for any used car dealership. My wife…read moreand I were dealing with a somewhat unique personal situation, and the entire team worked with us every step of the way to ensure we were well taken care of. Special shoutout to management there (Juan & Torrey) for being so understanding and helpful. Thank you!!

    I recently purchased a 2022 Hyundai Kona N Line with only 22k miles, from Florida Fine Cars (4/23)…read moreand I am extremely disappointed with my experience. Exactly 1 week, and 3 days (5/3) after my purchase, the vehicle began experiencing serious transmission problems -- violent jerking on acceleration, grinding sounds, and failure to roll normally when shifted into Drive. When I took it to Braman Hyundai (5/4), I was told the transmission needs to be fully replaced at a cost of $8,500. They mentioned to me that it seems like the transmission was already worked on and they did a very poor job. I checked the carfax report and the one previous owner only serviced the vehicle at hyundai dealerships (nothing serious only service oil changes, and tire rotations) up until it got sold to Florida Fine Cars where they did they're own service to the vehicle. Still not labeled as anything transmission related. They seem to have known about this issue and still sold the car regardless, just not report it to the carfax report. I've seen Florida Fine Cars reply to other 1 star reviews stating they disclose all the information with the customer, and provide honest carfax reports. However, none of this issue was disclosed to me at the time of sale, and it does not appear anywhere on the Carfax report Florida Fine Cars provided me that the transmission was worked on. The only thing they stated was a small accident to the front and side bumper, all cosmetic. I would not have taken the car if the transmission was bad. To make matters worse, I texted the sales representative, Josue (apparently the "new guy") to inform him of the issue with the car HE sold me and he stated to me "bro i don't even work there anymore" Another weird red flag to add to everything. Ive called multiple times, and cant get through to anyone, they say they'll call back but don't. Its almost as if they see my number pop up and purposely not answer because i called from a different phone number and they didn't hesitate to answer, I was able to speak to Mark who was the service manager he said. Saying he'll "look into it" If you are considering purchasing a used car from them, I strongly urge you to have any vehicle independently inspected before signing anything. Do not rely solely on the Carfax they provide you even though they swear by their honest reports.

    Pinnacle Motorcars - Don't look on the inside or the other side.

    Pinnacle Motorcars

    (11 reviews)

    i recently started emailing back & forth w/ chris oland who owns pinnacle motors in west palm…read morebeach, fl. he sells high end exotic cars. i fell in love w/ a lamborghini he was selling. we must have exchanged 50 emails over 4 months. i loved the car & wanted to offer him a trade. sounds ez enough...1 problem, chris is in fl & i live in ct. i thought this deal would never pan out! until (surprising to me) chris took a flight up to ct, looked my car over...flew back to fl. i then flew down to fl to look at his gorgeous lamborghini gallardo. i fell in love w/ it immediatley! of course i was nervous making such a major purchase. but chris was very patient w/ me. we took the car out & chris explaing everything to me...sometimes a couple of times. lol. he made what seemed to be an impossible transaction extremely ez!!! if anyone out there is in the position to make a high end car purchase...do yourself a favor & chech chris oland out @ Pinnacle motor cars in west palm beach! you'll be happy you did! lisa w/ a beautiful lambo!

    Bought a "Dennis Special" defender from these guys. Dealt with Dennis and Todd and it was NEVER…read moreeasy. Shipping took more than 3 weeks while they tried to find a bargain on shipping. Shoved it into a covered carrier and had to deflate the tires to 5lbs to get it in. Car arrived with dead battery at 1AM, needed jump and all tires inflated just to move it. The car was damaged in shipping and required some repaint. The title also took weeks and many phone calls until it finally arrived. The truck also came with bad alternator, some electrical wiring issues which caused the A/C to stop working the first time we drove it. Radio had no bracket installed so it fell into the box, rear seats are all upholstered MDF where tiniest screws were used to secure them into the frame and have all come out and have to be re-drilled and secured. The turbo was not connected, thermostat housing was cracked causing overheat and requiring replacement even though the car was described as "completely restored" and "running like new." Car has been in shop twice in less than 200 miles for multiple, different repairs over $2000. Main dashboard panel was not replaced, so none of light/gauges are visible. Dennis promised replacement part- never sent. Paint was $600. Dennis would not return calls for weeks, and when I contacted Todd he promised to partially cover the above and then also went radio silent. Still waiting for a return e-mail, call or the check I was promised. Unfortunately probably going to have to go the legal route. These guys make the sale and then disavow any knowledge or responsibility for vehicles which they claim to have restored/completely inspected. Buyer beware, there are many, many far more reputable dealers to buy from.

    CarMax - carbuyers - Updated May 2026

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