I had an amazing experience getting a car here! Richie & the…read moreteam were all amazing!!! They let me know everything that I would need to make the process quick & efficient. They even got me a newer car with much lower mileage, to boot! Great dealership & wonderful people!

I bought a used car from them 2 months ago there was a few things missing off the which they…read moreordered they call me back after 2 weeks and put the parts on the car. I was very happy with there work

Florida Fine Cars is truly the BEST place to get your next car. The environment and people there…read morewere so welcoming. As a first time buyer I was nervous and clueless but after sitting with Juan (Juan Gutierrez) I couldn't have been more grateful that I had come to FFC. He really took the time to ensure I understood and answered all my questions. He was patient with me and made sure I was making a good choice. Juan truly cares about you and wants to make sure you leave with a great car at the best price of course! Do yourself a favor and go see Juan at Florida Fine cars for your next car. Florida Fine Cars es realmente el MEJOR lugar para obtener su próximo auto. El ambiente y la gente eran muy acogedores. Como compradora por primera vez, estaba nerviosa y desorientada pero después de sentarme con Juan (Juan Gutiérrez) no podría haber estado más agradecida de haber venido a FFC. Él realmente se tomó el tiempo para asegurarse de que entendí y contesto todas mis preguntas. Él fue paciente conmigo y se aseguró de que estuviera haciendo una buena elección. Juan realmente se preocupa por ti y quiere asegurarte que encuentres un gran auto al mejor precio, por supuesto! Hazte un favor y ve a ver a Juan en Florida Fine Cars para tu próximo auto!!

I recently purchased a 2022 Hyundai Kona N Line with only 22k miles, from Florida Fine Cars (4/23)…read moreand I am extremely disappointed with my experience. Exactly 1 week, and 3 days (5/3) after my purchase, the vehicle began experiencing serious transmission problems -- violent jerking on acceleration, grinding sounds, and failure to roll normally when shifted into Drive. When I took it to Braman Hyundai (5/4), I was told the transmission needs to be fully replaced at a cost of $8,500. They mentioned to me that it seems like the transmission was already worked on and they did a very poor job. I checked the carfax report and the one previous owner only serviced the vehicle at hyundai dealerships (nothing serious only service oil changes, and tire rotations) up until it got sold to Florida Fine Cars where they did they're own service to the vehicle. Still not labeled as anything transmission related. They seem to have known about this issue and still sold the car regardless, just not report it to the carfax report. I've seen Florida Fine Cars reply to other 1 star reviews stating they disclose all the information with the customer, and provide honest carfax reports. However, none of this issue was disclosed to me at the time of sale, and it does not appear anywhere on the Carfax report Florida Fine Cars provided me that the transmission was worked on. The only thing they stated was a small accident to the front and side bumper, all cosmetic. I would not have taken the car if the transmission was bad. To make matters worse, I texted the sales representative, Josue (apparently the "new guy") to inform him of the issue with the car HE sold me and he stated to me "bro i don't even work there anymore" Another weird red flag to add to everything. Ive called multiple times, and cant get through to anyone, they say they'll call back but don't. Its almost as if they see my number pop up and purposely not answer because i called from a different phone number and they didn't hesitate to answer, I was able to speak to Mark who was the service manager he said. Saying he'll "look into it" If you are considering purchasing a used car from them, I strongly urge you to have any vehicle independently inspected before signing anything. Do not rely solely on the Carfax they provide you even though they swear by their honest reports.

They were great! Very fair and honest pricing. Price even dropped after they looked at it due to a…read moreservice that didn't need to be done.

Good price, fast service, attention to problems with my car and nice owner…read more We will be back

one thing i will honestly say is to run from this place. starting from management is the biggest…read morecriminal. jeremy galindo is well known from west palm beach to orlando! he takes customers money and also the dealers money and promises the world. he stole money from many dealerships ! honestly run save yourself the headache from buying from these people. you can see that the cars are in the last life. they have many cases against this man just look him up his name is jeremy galindo

Stay as far away from this place as possible I brought a car last year I've been paying on time for…read morethe longest until a rep told me it was switching to monthly even tho I use to be by weekly I had a witness with me then when I Paid this month they talking about they never said that I ask to review the camera the manager started screaming at me they SCAMMERS they told me I had till the 20th to pay the bill and then they repossess the car on the 19th at night and they want me to pay more then I owed they want me to pay 4,119,50 cents when my late payment was only 150 they never sent no warnings if they see you almost done paying the car off they will scam you just like they did to me they will make sure u miss a payment and all of the employees are incredibly rude this establishment need to be shut down they have almost 20+ reports that was done to the better business bureau In the last 6 months this company is terrible they want nothing but your fucking money don't deal with Mike don't deal with the bald nigga don't deal with Eduardo all they will do is scam you you might think you getting a good deal now but nope they give you broken cars they say it's perfect when it's not I had to spend 2k on my own money to fix it and they can cancel the financing anytime they feel like it no matter the reason they don't care if you was always on time or nothing they will cancel and ask you to pay triple and a storage fee to get your stuff out ur car after they repo you for no damn reason I had to pay 200$ to get my personal card and driver license back this business is a fucking scam if you reading this don't go there it's a warning

when me, my husband and my little baby walked in, we were thrilled to see a well put together,…read moreclean environment with SUPER sweet and helpful staff. There were smiles all around us. From the front desk receptionist down to the young lady that helped is. the wait was super short although every chair was taken, and when we were being serviced, BANG BANG we were already done with a blink of an eye. so quick my baby didn't even have a chance to soil her clean diaper. Best part.. THEY HAVE THE BEST PRICES. good god I was thrilled. Please, take my money! Yall deserve it. CHEERS! :)

Terrible communication. Slow responses. No update on status of vehicle sale. The lack of support…read moresale started in September 2025 and is still continuing as the New Year 2026 rolls in. After loan approval, it took 14 days to schedule the notary public signing. Several days for them to receive back the paperwork. Then another 14 days to schedule delivery of the vehicle. Another 7-8 days for it to arrive. Once arrived a third party company, Executive Tag & Title Svcs., that holds the title for the finance company, sent a message saying they would take care of getting the vehicle registered. I was not informed by the dealership of this process. I called Executive Tag & Title Svcs. company, to ask a question on the same day that they reached out. Their representative did not reply for another three weeks. On November 3rd the Oregon temporary tags expired, so I was able to get a 30 day moving permit from the Nevada DMV. That temp permit expired on December 3rd. Then after submitting the requested documents, they submitted my document packet to the Nevada DMV. It has taken another 8 weeks for the DMV to issue registration and license plates on December 30, 2025. But Executive Tag & Title Svcs. company had the registration package sent to the dealership in Oregon "at the request of the dealership". So as of today the vehicle still does not have license plates. In the meantime the vehicle was issued a citation of $75 for not having up to date registration by local authorities. Because the vehicle is titled under my company name, I had to get commercial insurance before applying for registration, which costs more than $400 per month. So the vehicle has been sitting idle in front of my house for the last two months, while I'm out of $800 in insurance costs, and two monthly loan payments amounting to nearly $2k. I can not recommend this company.

This was an extremely frustrating and disappointing experience from start to finish. I was…read morepersuaded to buy a Jeep Gladiator that was roughly $20,000 more expensive than the Wrangler I originally wanted because I was assured it would ride smoother and better suit my needs. That turned out to be false. The ride is terrible. I was also promised that I would be involved in the customization process, but I was not. Decisions were made without the level of input I was told I would have, and the final build did not match the specifications I clearly communicated. I specifically told them the vehicle could not exceed 6'7 in height because I need to fit into parking garages throughout California. I was assured that would not be an issue, yet the final vehicle ended up too tall, and it now causes ongoing problems in daily life. To make matters worse, I was sold expensive insurance that I later found out I cannot even use in my state. I was also charged $3,500 for a custom truck bed cover that is made of cheap plastic and leaks. Because it leaks, mold has grown on items stored in the truck bed. Charging premium prices for workmanship and materials like this is unacceptable. I ended up spending far more than intended on a vehicle and upgrades that did not match what was represented to me. Based on my experience, I would not recommend this business. I paid premium prices based on clear assurances, and what I received did not match what was promised.

I was a little skeptical going into this adventure after seeing the reviews on BBB site. I get that…read morepeople probably don't leave their positive experiences on that site. From the beginning to the end, I had nothing but a positive experience. Frankie (West Palm) made sure everything went perfect. They did try to low ball me with my trade in value (not Frankie's fault) but ended up giving me what I wanted...and threw in a few extras! I have an extremely busy schedule. Frankie made everything happen on the exact day and time we agreed to...this was HUGE! I bought a new 2025 Gladiator and I am extremely happy with it. I get compliments on it every week. If I ever buy another jacked-up jeep, this is where I am going. I highly recommend them. Thak you Frankie(and everyone else involved) for making this happen!!

I bought a car from Rocky's Garage and Evan handled the purchase. He did an outstanding job…read moreshowing me the car online, texts and emails. When I arrived at the dealership to buy the car, it was exactly what I expected to see. The process was seamless.

Highly recommend for the chrome delete and detailing service. This is a premium garage. It's worth…read morethe extra dime. Go there, shake Rocky's hand, and see what it's all about.

My daughter bought a 2017 BMW 320i there. Here's a secret..it's actually a Brahman owned Outlet…read more It's a very large indoor facility brand new and super clean. All the BMW's and Mini Coopers there are from the Brahman dealerships. No junk there. Was very happy with the purchase and overall process. There was no sales pressure and the sales person and the sales manager were very easy to work with. We had already found the car online and just went over there to complete the purchase. Being a large dealership you know everything's gonna be legit being under the Brahman dealership umbrella. The sales person Santiago was super cool very easy-going and we went back-and-forth on the final price but it all worked out and we're very happy. Even dealing with the finance guy was a pleasant surprise very laid-back easy-going and nice person to deal with. No hard core sale tactics on an extended warranty. Will be going there again to get my second daughter a car when the time comes. They do have other used cars there but they specialize in BMW and Mini Cooper. It's a little bit of a drive if you're coming from Miami but trust me it's well worth it. Looking for a used BMW? That is the place to go...

This business is a total scam. Do NOT do business with them!! It appears they attempt to lure…read morebuyers with very inexpensive deals but do not allow the purchaser any way to preview what they are buying. They guarantee that they will return your money if you are not happy, after you wire it to them! However when questioned for info on contacts at their bank to verify their transactions, they end the conversation and block the caller. Buyer beware - these guys are scammers.

***Long Post Alert***…read more The car buying process has NEVER been this easy! I had to call my sales associate back to make sure we didn't forget to do something So after the PB Mitsubishi debacle, I was reminded that I know someone who works at CarMax in VA. So I went on their website and got prequalified. I found the vehicle I wanted in Orlando and then reached out to my guy to see what the next step was. This was on a Friday afternoon. My guy was off that day but jumped right in to assist me. He advised me to schedule a test drive so that the car would be reserved. He looked at what I had submitted and gave me an idea of what my payments would look like and what bank I would get the loan from. He said on Monday he would call me and we would get the process done. Over the weekend, I browsed through their inventory and found another one that I may be interested in that was in NC. Fast forward to Monday (3/17/2015), I spoke to my guy told him that I found a newer model of the vehicle I originally picked out that I wanted. Provided him with the stock number and he advised me to cancel my appointment with the one in Orlando and pay the shipping fee to have the one I wanted shipped to my nearest store. Then he submitted everything to the bank. He then told me that his goal is to make sure when I get to the dealership, I won't need to do much. The ETA for was between 3/22 and 3/27. I was notified every step of the way with the shipping of the vehicle. It arrived at the Royal Palm store on the morning of 3/22. All of my paperwork was submitted on that day and reps from the store made contact with me multiple times throughout the day. By 6:30 that evening, I was at CarMax speaking with Amanda and Brogan (I think that was his name). They were perfect and had me out of there within one hour of my arrival with my keys in my hand!!!!!! I would recommend CarMax to anyone! The customer service was above and beyond from start to finish! In addition, I called a few days later asking for new windshield wipers and they told me to come one over and they would take care of it. They did, with no hassle!

i approached carmax years ago in texas but got a lowball offer and they claimed it had been in a…read morewreck (which it hadn't and i was original owner). now the strategy seems to have changed with carmax royal palm. they offered a good price online ($8k for a 2017 low-miles hyundai) when i submitted details about the vehicle before the visit, but then seized on some deterioration on the plastic bumper assembly front and back to claim it would need an entirely new paint job, lowering the "no-haggle" offer to $5600. they implied that i had been dishonest in describing the vehicle (i was not), presumably to put me on the defensive and accept the offer--a pretty discounted one compared to the first one. if you're willing to accept a low price then the transaction goes relatively quick.