I had a Groupon for an oil change at a set price. Prestige Auto said they were also going to apply…read morea $25 oil disposal fee. The fee was more than the oil change. Stay away.

Mike is the best and has a great attitude towards customers . Good service and great price for the…read moreoil change and vehicle check

I am a longtime customer who has been loyal for years and spent thousands of dollars of my…read morehard-earned wages and this shop has taken complete advantage of me. They quoted me $300 more than the next shop and had no room for negotiation. I now question the charges for all work they have done for me. I took my car to my friend's shop who gave me a very fair family & friends discount which I should have been receiveing for years! This is not a fair business. Take your car somewhere else. The disrespect and betrayal is astounding, especially for longtime customers who keep their operation running.

Way overpriced for doing nothing other than adding some Freon will not go back because I checked…read morearound and they overcharged me at least $200 not great to do to a retired person who unfortunately needed the air conditioner fixed and unfortunately it still blows warm air takes 15 minutes This place is a totally rip off. Don't take care of their customers stay away. They are a joke. I would never go back.

Today was my first time at Firestone for an oil change. I called in the morning and John (not sure…read moreif owner or shop manager) told me I could stop by early afternoon. When I arrived, John took my information told me up front the cost so there were no surprises, and pulled my truck right in. I was surprised because they were quite busy. I was back in my truck about 40 minutes later. It was a great experience and John is a great guy, very customer friendly. I have my new mechanic shop! Highly recommend.

This auto shop is beyond amazing Soon after I changed my girlfriend tire in Boca she drove and…read morearrived to have it parched John immediately fixed the issue reinstalled store the spare and charged her nothing as a complete courtesy This was kind and professional and kudos and good karma to him and his business I will bring my truck to him when I have such a problem

I've been using Apex for the better part of a decade and they are still the best and most…read moretrustworthy auto shop I've ever used. I recently had a flat tire, so I put on the spare, threw the flat in my car, and dropped it off at Apex. Unfortunately, I needed a new tire (I anticipated that due to where the puncture was). They didn't have it in stock but ordered it, got it in the following morning, and called me. From when I walked in until I walked out with the new tire mounted and balanced, it was less than 20 minutes. I highly recommend Apex.

THIS REVIEW IS STRICTLY BASED ON THE CUSTOMER SERVICE PROVIDED AS THEY DID NOT PERFORMSERVICE…read moreREPAIR ON VEHICLE I called the day prior to ask for his labor charge as I had gotten a quote from a previous shop whose labor charge was high, arriving in the morning, they give me a quote and it comes out higher than the first shop due to the fact that he is up charging astronomically on the parts he went from $600 for just left axel an no sway bar to $1000 for 1 axel and sway bars . MOOG sway bar links that are on the manufacturers website for $36-$50 per bar and on Amazon for $30 per bar for the exact manufacturer MOOG model number , He looks me dead in my face and proceeds to tell me he is charging $100 per bar. I don't want to even imagine what he was charging me per axle and struts, I then ask him if I buy the parts that he is going to buy, can I bring them in and he repairs the car he proceeds to tell me "no they put on quality parts Not over-the-counter" so because I would like to save $400-$600 on parts and buy the same exact parts from the manufacturers website and bring them into you they are not " Quality parts". They advertise "price match " but not once did he say if I found The exact same parts and manufacturer for a lower price would he match the price, they think because they advertise in the shop they are a "dealer alternative shop" that they can charge you an arm and a leg on aftermarket parts . It's crazy how I read the the reviews and one guy says he paid for your "premium parts" and he said they parts did not hold up to the "premium status " so do you really buy "quality " or "premium " parts as you say?????? He was not the only one fooled by that line. I understand yall running a business, but prices like that for parts are wild , i literally brought all the parts needed (MOOG) like he said for the axel and sway link and the struts for $400. "Quality parts" not a DIY but I am now thanks . I saved well over $900 talking to you people

This is the second time I've hired Chad to help fix my daughter's car, this time for an A/C…read morecompressor replacement. I was very impressed by how organized he was prior to the appointment. He researched the exact type of compressor needed, purchased it days in advance, and kept me updated with every detail regarding his preparation. He arrived on time and replaced the part quickly and professionally. Throughout the entire process, Chad maintained a great attitude and a highly professional demeanor. His services are highly recommended!

4 years ago Chad worked on my ac and everything went great. Once again called on Chad because my ac…read morestarted blowing hot. Easy to get in contact with. Fast response. Was able to work on the car next day. Maybe was at the house working on the car for an hour, hour and a halve. Got it fixed! I wasn't able to be there due to work but my wife was and dealt with Chad in person and said he was very kind person. Thanks again! And will continue to contact you for further work on our families vehicles.

It takes a lot to impress me, but Bryant at BSO automotive did so today! I took my mother to go get…read moreher car evaluated as her engine was shaking. Firestone told her that she needed five different engine mounts and it was going to cost about $1,500. I told her she needed to get a second opinion so we went to BSO automotive together. Immediately, we were greeted by a very friendly man named Bryant, who I believe is the owner. He was very knowledgeable, courteous, and kind. He had me get behind the wheel and rev the engine a few times as he watched the engine. He said that only two mounts were bad! And he explained why he knew that. We were very lucky as he was able to fit us in that morning, and a couple hours later, and more than half the price, my mom's car was good as new! Bryant knew what she was bringing the car in for, and what she was told at Firestone. He could have easily just come in a couple hundred dollars under that and taken her for a ride. His honesty and integrity meant a lot to me and to my mother. He even drove us to Lake Ave so we could walk around while he worked on the car, and offered to pick us up! Overall, I left there feeling very good. My mom's car was fixed, the mechanic was honest, and the day was saved! Thank you so much Bryant!

A better diagnosis ,actually touch the vehicle and not just read computer codes & guess what it…read morecould be and if it wrong you end up loosing $$ & time

A lot of searching came across AFAR. I give my 93yo father the number and follow up with some texts…read morefrom my phone. Twenty-four hours later Rob is there. Takes care of the issues with my father's car. My father is moving with a walker or cane, Rob asks if my father needs help. Rather than driving away, Rob waits it out. Dad promptly falls, and Rob hops out of the truck and helps dad into the condo. Rob called me to relate what he did and what happened. I immediately left work, second time Dad has fallen today (not unusual to fall [basically sit down on the floor and not be able to get up]). I see Rob's truck in a parking lot for Chipotle or Chick-Fil-A... guess CFA and do a fist bump with a nothing short of a savior. Their reply when leaving a message is to have a "blessed day." Rob and his wife (on the phone)... you two have not only provided an affordable mobile mechanic service but have provided a blessed day for my father and myself. My father passes along "Praise the Lord for Rob and his family." He wants me to add that he has now added you to his prayer list.

Honesty, integrity and reliability are the three main characteristics of this company! I'm…read moreembarrassed to say I called Rob to correct poor work completed by another mechanic. The previous mechanic to this day takes no responsibility or accountability even when shown proof. Rob fit us in to his already busy schedule so that my poor son in law wouldn't miss any more time from work. He made sure the work was done safely and correctly.

Brandon is a great mechanic. Both my b/f and mysrlf bring our SUV to his shop in Boynton Beach New…read moreshop all the bells and whistles with the ultimate tech in diagnostics, very cool. He treats you like family and the pricing is reasonable but most of all, he's trustworthy and that's hard to find nowadays in a mechanic.

It's like talking to a sales man ,I need a diagnosis for engine running rough but your oil gauge…read moreain't running and you have play in steering column , doesn't listen, I said engine running rough . Here comes the computer and codes , no hands on till the computer tells you what it is . I fixed it my self , these guys don't use their senses, useless . Saying I'm the best posting diplomas doesn't mean shit if you don't put hands on it's like a barking dog , no bite no action. Don't fall for these scammers

They were great! Very fair and honest pricing. Price even dropped after they looked at it due to a…read moreservice that didn't need to be done.

Good price, fast service, attention to problems with my car and nice owner…read more We will be back

I've been using Discount Tire for a few years now and they're the only tire shop I go to. I…read moreRecently ordered new tires for my truck. When I placed the order online i was alerted that the tires would be delivered the next day (Saturday) but I couldn't make an appointment until the following Monday. I was notified Saturday afternoon that the tires had arrived and when asked, they told me to bring it in and they would mount my tires that same day. Their shop was busy so I dropped it off and I was notified 45 minutes later that my truck was done. They exhibit customer service that overall lacks these days and because of that, they've got a customer for life.

if you like it when people take the time to tell the story with their review, then this is going to…read morebe one you may enjoy. We have four cars in the family and we use the Lake Worth Road location of Discount Tire for them all (half an hour and four tires stores we pass on the way to get there). Here is my best example of why: We have two Tesla Model X's and the design has a flaw in the way Tesla sets up the camber (no, this won't be a technical story, but you need a couple technical words to set the tone) the flaw makes you burn through tires within 8-11,000 miles. Strange, rotten, but true. So on my prior replacement, Juan here at Discount Tire let me know that there is a company that make a camber kit to help the problem. I researched it and bought both my Tesla's a kit that was supposed to fix the issue and felt smug that I outsmarted the problem. However, Tesla had multiple layers of problems they hadn't solved and I didn't know it. The parts of the rear tires that were visible looked brand new, So I continued happy and smug until I got a nail in my rear tire, and that saved me. I stopped at a convenient roadside tire stand, as I was an hour from Discount Tire, I thought a patch done by another shop would be fine. When they looked, they were shocked - the far inside of the tires, where you couldn't see, was down to the cords on both rear tires. I got back in the car and gingerly drove the hour to Discount Tire. I knew I could trust anyone to put on a bandaid, but if I needed surgery, there was only one place I could trust. I arrived at Discount Tire to my favorite customer service advisor, Juan. He started by getting me a credit back from the tire maker for the uneven wear - bonus, as I hadn't remembered tire makers do that, but Juan just went about trying to do the best he could for me. He ordered in a new set of rears and I left the car and showed up the next day for the install. In the meantime, I had researched Tesla's and found there was another layer of problems - you set the alignment at one level, but the air suspension goes to four different settings, so you wear your tires out by the change in settings. So I figured out how to set them to stay in one place - there, another Tesla issue fixed! As the guys were starting the install, I cooked up a plan to fix the rest of my Tesla's problems once and for all. I wanted to replace all four tires and go to different wheels that weren't staggered, so I could rotate them properly and stop the wear in only one spot. I also wanted to stop having the car bang over the smallest uneven patched in the road, as it was on 22" wheels that look nice, but show no mercy for the occupants of the vehicle. I thought I had time to research and get the right choice, but these guys are super speedy and had already put the new tires on, by the time I figured out what I wanted to do. As a result, I didn't want to drive on the new tires as I wasn't planning to keep them. They couldn't take them off and put on the old ones, for, as the only reviews that are negative here state, they can't be liable for putting on faulty tires (or taking nails out of the sidewall) - this is frustrating, but it bears mention as it also saves you from doing silly things and hurting yourself. The wheels would take a week to get in. I talked with Dustin, the manager and he told me he was willing to keep the car on the property and move it into the garage every night until the wheels arrived. I know he couldn't have been happy about that, but man, you wouldn't know it to look at him. Just the perfect image of professionalism when facing an adverse situation. It got worse for them. Having taken this on, they moved the car around for a few days. However, then I had to come by and ask that they plug the car into the wall socket, as it was about to run out of electricity - Tesla's don't have a reserve tank, they just go dead. So they kindly agreed to do so. Ben and Juan moved the car in and out, charging it daily as they did. When the wheels finally arrived, they had them mounted up with new tires, fully aligned and ready to go in under 90 minutes. Discount Tire and Tire Rack share common ownership, so you always get same excellent prices Tire Rack advertises, without having to pay the shipping charge. It is genius. Anyhow, Juan rang up the sale and Dustin had kindly authorized giving me an additional discount. If I was the boss, there is no way I would do that after all the extra trouble I had caused. It was a really kind extra touch that shows how classy these guys are and how well this store is run. So, I'm back to feeling semi-smug, as I really think I've solved all my Tesla problems. We will see if I'm right, but the car rides like a dream on these new 19" wheels. Thank you so much, Juan, Ben and Dustin - I'm your customer for as long as you don't get sick of me!!