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    S Line Motors

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    Lou Bachrodt Chevrolet

    Lou Bachrodt Chevrolet

    2.0
    (212 reviews)

    The Best Car-Buying Experience We've Ever Had!…read more We recently purchased a vehicle from Lou Bachrodt Pompano Beach Chevrolet and I can honestly say this was the greatest car-buying experience we've ever had. Our sales consultant, Rory, was absolutely fantastic. He was professional, patient, knowledgeable, and, most importantly, he actually listened to what we were looking for.. Bill in the finance department was also an incredible asset to the dealership. He thoroughly explained every step of the financing process, answered all of our questions, and worked hard to find us the best available rate. Everyone we encountered at the dealership was friendly and welcoming. The quality of their vehicles is excellent, and they have a great variety of quality used cars on the lot. If you don't see exactly what you're looking for, they will more than likely be able to source the right vehicle for you in a timely manner. We are extremely happy with the vehicle we purchased. Even though it's a used vehicle, it looks and feels like a brand-new vehicle! I highly recommend Lou Bachrodt Automotive Group, and I especially recommend Rory. If you're in the market for a vehicle, ask for Rory when you walk through the door -- you will not be disappointed! Thank you to Hugh's team and especially Rory and Bill, for making what could have been a stressful experience such a positive and seemless experience!

    The moment the sale was completed, accountability disappeared…read more I spent approximately five and a half hours at Lou Bachrodt Chevrolet Pompano Beach purchasing a used 2026 Volkswagen Atlas. The experience during the sale was initially pleasant, which makes everything that followed even more disappointing. Before leaving the dealership, I specifically pointed out a white substance or heavy residue embedded around the second-row climate-control panel. My salesperson, Jayden Francis, returned the vehicle to detailing for another attempt to clean it. The dealership's detailers could not remove it. I was then told that I might try using an acid or similar product myself. That suggestion alone was astonishing. I had just purchased a 2026 vehicle and was being encouraged to experiment with a harsh chemical because the dealership's own employees could not restore the interior panel. When I got home and properly examined the vehicle, I discovered that the condition was not merely cosmetic. The climate-control buttons were stuck or partially depressed and caused the system to increase and decrease settings without user input. Both rear USB-C ports were completely nonfunctional. The 115-volt outlet was inaccessible because its panel would not properly open. I notified the dealership immediately. My detailed email explained that the condition existed before delivery, was raised before I left, and had already been the subject of an unsuccessful detailing attempt. Rather than receiving a telephone call or substantive written response from an authorized manager, I was told that this was a service-related issue. That is an evasion, not a resolution. Of course a technician may need to diagnose the components. The actual dispute, however, concerns why the dealership delivered a vehicle with a condition it knew existed, who will authorize and pay for the complete correction, whether the contaminated trim will be replaced, and what transportation will be provided while the vehicle is unavailable. Those are sales and management decisions. The closing documents created an additional nightmare. The finance manager offered to place my documents on a USB drive rather than print them. I accepted. The drive displayed 15 filenames, but numerous files were unusable or empty. The dealership later emailed two PDF packets, but those packets included only a limited selection of the documents and did not reproduce most of the USB directory. Among the documents I did not receive in usable form were the final Buyers Guide, Buyer's Order, We Owe form, separately identified arbitration addendum, privacy notice, insurance affidavit, payoff authorization, and other transaction records. The documents that were supplied then raised even more questions. My installment contract requires 77 monthly payments, but the separate $1,200 GAP document says the finance and GAP terms are 72 months. The available papers also show different vehicle and cash-price figures that I cannot completely reconcile without the missing Buyer's Order. There were other issues too. The vehicle had pre-existing bumper scratches. A $250 repaint arrangement was discussed before I left, although I believe the dealership should have covered the entire repair. The vehicle came without floor mats, without a physical owner's manual, and with only one key. I am not claiming that every employee intentionally caused these problems. I am describing the result: a recently purchased vehicle with immediately discovered functional defects, incomplete and unusable transaction records, inconsistent contractual terms, and management personnel who have not provided a complete response. Lou Bachrodt Chevrolet was very efficient when it wanted my signature. It has been remarkably inefficient when asked to stand behind the vehicle and explain the paperwork. I strongly recommend that prospective buyers independently inspect every feature before signing, demand printed copies of every document, compare the term of every optional product against the financing term, and refuse to leave until every promise is written into the Buyer's Order or We Owe form. Based on my experience, I would not purchase another vehicle from this dealership.

    JM Lexus

    JM Lexus

    3.2
    (482 reviews)

    We've been customers of JM lexus both for service and sales .. since 2015 !…read moreAlways impressed by the service and also we've been blessed by two wonderful service Reps! Casey for the longest time and for the past few years the wonderful Deliah Cordona. She is the epitome of good service with a smile ! No BS and very techie and truthful . She is a wonderful brand ambassador for the brilliant JM lexus service department . I've told many Lexus and Toyota owners to try them out and they've always come back satisfied . In this world of flaky deals you will never be disappointed if you book JM lexus for a service

    My purchase there in January 2026 was perfectly fine. Getting my new license plate was not fun,…read moreand required many calls and emails, but I finally got them the day that temps expired. But the reason I don't recommend JM Lexus revolves around the Service Department... I brought my Lexus RZ to JM Lexus in Margate on July 21st for its complimentary 6-month / 5,000-mile service. Because this is an electric vehicle, there are no oil changes, the tire rotation is literally the only physical maintenance task required for this visit, alongside a basic systems check and a recall software update. Knowing how service departments in South Florida can sometimes be, I took a precaution before dropping off my vehicle: I discreetly marked each tire in a different specific location with White-Out. Unfortunately, my caution proved completely justified. 1. The Maintenance That Wasn't Done After waiting about an hour and a half, my vehicle was brought out. Before driving off, I decided to double-check my tire marks. Not a single tire had been moved. They signed off on the service without actually performing the one single maintenance task required for the visit. When I brought this to the service department's attention and showed them my markings, there was no pushback--the proof was undeniable. They took the vehicle back to actually perform the rotation. The technician's excuse was that he didn't realize the tires needed to be rotated because "some RZs have staggered front and rear sizes." Every single tire on my vehicle clearly displays its size on the sidewall and you can plainly see all four are completely identical. Lexus should have detailed service Instructions and quality control checklists for every specific model and trim level. The fact that basic quality control checklists aren't even checked before signing off on work speaks volumes. 2. Interior Stains After waiting a second time for the rotation to be completed, I got back into my vehicle only to find grease and dirt stains smeared across my aftermarket leather floor mats, around the driver-side window buttons, and across the driver door speaker grille. While I don't know who specifically made the stains, it was very disappointing. To their credit, the staff apologized and had detailing clean the vehicle quickly, but it was yet another frustrating delay. 3. Recall Software Update & Unresolved Electronic Glitches Once the interior was cleaned, I finally left the dealership. As I drove, I immediately noticed a serious issue with the panoramic camera view: digital black boxes and corrupted artifacts were appearing under and around the vehicle in real-time while driving and backing up, presumably triggered by the recall software update. I turned right around and returned to the dealership for a third time. After attempting a full electronics reset and inspecting the cameras, the service team was unable to fix the issue. This glitch remains completely unresolved. They informed me it had to be escalated to a specialist (referred to as a "DS," whatever that is) for a future visit. To make matters worse, I was promised an email summary with a tracking case number by today, but true to form, I received nothing. What should have been a routine service visit turned into a multi-hour ordeal involving: -Skipped maintenance on the only physical service task required for an EV. -Interior stains that required an extra trip to detailing. -A corrupted camera system following a recall update that remains unfixed. -Zero follow-through on promised case documentation. My takeaway from this experience is that JM Lexus operates as such a high-volume dealership that basic attention to detail has been completely lost. From skipping basic maintenance to sloppy vehicle handling and unresolved tech glitches, they completely failed at basic quality control and customer communication. They have lost my trust entirely. If you choose to service your vehicle here, I strongly suggest double-checking every single piece of work before driving off.

    Toyota of Coconut Creek

    Toyota of Coconut Creek

    1.9
    (612 reviews)

    Usually buying a car from a dealership is never very pleasant but since it was what I had to do, I…read morehad an open mind on the experience. To start, WALK past the vulture sales guys standing on the outside stairs. They opened the foor and I walked in to pick out my salesperson. My money, my choice! A very nice salesman approached us very politely inside and we started the process of test driving and then negotiating. I like the sales guy Jorge (KIKÉ) because he knew enough about the features of the vehicle eventhough he has just started working at the dealership 2 weeks earlier. Nice young guy who was eager but also eager to learn. Throughout the sales process, there was his boss, and his bosses boss that finally had enough power to get the deal done. This is where the process stinks but it is out of their hands. We arrived at 10am on a Friday and thankfully by 3:30, I was driving off the lot with my new car. There is way too much paperwork and time wasted from the handshake deal to writing a check and finally driving away. I was drained and a little exhausted in the end. The dealership itself is nothing fancy and there are no showroom vehicles to waste selling space. Just a large indoor office with lots of tables for negotiating and some small offices for the managers. I enjoyed the complimentary bottled water and fresh popped pop-corn. Hopefully my visits for the complimentary service will be more efficient.

    I came into this Toyota Service Center at 6:30am for my $35.55 full synthetic oil change with free…read moremulti-point inspection and fluid top off which I scheduled on their website (highly recommend scheduling online, helps with creating online record based on model and VIN#). Please bring CASH to avoid the 3% surcharge. Cristian Iral took great care of me, didnt try to upsell and made sure my visit went smoothly. I received notifications every step of the service and even a video from the technician advising me of the results from his inspection. Total time for my service: 1 hour 10 minutes Overall, the Service Center was excellent with the check-in process, best dealership oil change pricing and step-by-step notifications of my service but there are some improvements needed. The waiting room is in dire need of a remodel, it remained nearly the same as the day I first got a car serviced here (2014). They got rid of the complimentary breakfast pastries so I ended up walking to a nearby Dunkin Donuts instead of waiting in their "VIP Waiting Lounge" if I remember the sign correctly.

    Mercedes-Benz of Pompano

    Mercedes-Benz of Pompano

    2.8
    (217 reviews)

    I did not come into buy a car , but rather to leave a resume. I met with Steve, who was at the…read morefront desk.I just want you to know.He's a lovely person.He was very nice to me.Very kind told me to go next door at land rover that they were looking for a receptionist. You should be happy to have him as a sales person!!! Nancy Kelly

    **I want to save you time, so let me start by saying that this dealership has a D- rating with the…read moreBetter Business Bureau due to failing to respond to multiple complaints similar to my own. Despite this, I decided to take the risk. Here's what happened: ‼Security Red Flag: The salesman, David Rubano, requested a photo of the front and back of my credit card to his personal cell phone. Reluctance to Finalize Sale: Despite having full cash ready, they created multiple obstacles to complete the transaction. Unnecessary Deposit: They insisted on a $5,000 deposit even though I was paying in full. Poor Customer Service: The salesperson was nonchalant and unhelpful. In Detail: I went to this dealership ready to purchase a car outright with full cash. Unfortunately, the experience was far from smooth. The salesperson's request for sensitive information, the insistence on a deposit, and the overall lack of professionalism were major letdowns. I would strongly advise considering other dealerships. Final Note: I suspect the dealership might attempt to fabricate an excuse for these issues, but two things stand firm: the BBB rating and the screenshot of the salesperson's request.

    S Line Motors - car_dealers - Updated August 2026

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