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Coconut Creek Mazda

1.5 (27 reviews)
Open • 9:00 am - 9:00 pm
Updated 1 month ago

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Ask the Community - Coconut Creek Mazda

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Lou Bachrodt Chevrolet

Lou Bachrodt Chevrolet

(204 reviews)

Buying my truck here was a great experience so I brought it back for its first complimentary…read moreservice oil change and tire rotation. Ethan was great. They even set me up with an Uber ride so I didn't have to sit and wait. Very happy with my experience and service here!

I purchased two commercial trucks from this dealership for my delivery and logistics business,…read moreincluding plans to expand into disaster relief work during Hurricanes Helene and Milton. What followed was a pattern of broken promises, unresolved mechanical issues, and misleading information that caused serious harm to my business. Multiple unauthorized credit inquiries were run. I was promised these vehicles could later be traded for cargo vans or hotshot trucks, and that commitment was later abandoned. I was repeatedly told my truck had been "fixed." In reality, many problems were never resolved. I have uploaded video evidence showing the truck failing to start, despite being cleared for service. I was also told the hazard lights were on during testing -- video proves they were not. Service records list mileage that does not match the actual odometer at the time. Because of these ongoing failures, my trucks were unreliable for contracted work. I lost income, contracts, and credibility with clients as a result. Instead of supporting a long-term commercial customer, I was left dealing with excuses, shifting explanations, and unreliable equipment. This experience caused significant financial and professional damage. I am sharing this so other business owners understand the risks. Document everything and do not rely on verbal assurances. Edit 2.7.2026: For transparency, I have linked a video documentation on YouTube showing the vehicle failing to start after being represented as repaired: https://youtu.be/uQbrQ8NwrCE This matter is currently being handled through formel legal and regulatory processes, including manufacturer dispute and legal review. I was previously represented by counsel and am now working with new counsel, Matthew M. Fischer, P.A. who is preparing a new action. My attorneys will be in touch.

JM Lexus

JM Lexus

(473 reviews)

I hope this review reaches the CEO of Lexus. I had the BEST experience i've ever had buying a car…read more First contact I made was with Camille over the phone, as I lived an hour and a half north of the dealership. She was prompt in getting information for me about the car I was interested in, and even had someone send me more pictures of it right away. Her communication was excellent. Then I was in touch with Andrew, who is the BEST car salesman I have EVER met. He was HONEST, KNOWLEDGEABLE, QUICK, and made the entire process so easy. He had the car ready to go when we got there, and let me drive the car. He was not pushy at all, like some salesman can be. I will never go to another dealership besides JM Lexus. Although I bought a used Mazda from them (which I LOVE), I can definitely say my next vehicle may be a Lexus, because of how amazing the experience was. No haggling, no adding on extra prices, no BS. Also they do not have dealer fees which saved me THOUSANDS. My car is BEAUTIFUL and honestly the price was the best around. I am recommending everyone go to this dealership and specifically Camille and Andrew. I am THRILLED with my car and the service I experienced at this dealership. The hour and a half drive was SO worth it!!! Ashleigh

Always a great visit to JM Lexus.They really know how to treat their customers.Well, to places…read morebeautiful coffee, tea, muffins, cookies and my service.Director leo was fabulous!!!!

Toyota of Coconut Creek - Toyota of Coconut Creek Logo

Toyota of Coconut Creek

(608 reviews)

I came into this Toyota Service Center at 6:30am for my $35.55 full synthetic oil change with free…read moremulti-point inspection and fluid top off which I scheduled on their website (highly recommend scheduling online, helps with creating online record based on model and VIN#). Please bring CASH to avoid the 3% surcharge. Cristian Iral took great care of me, didnt try to upsell and made sure my visit went smoothly. I received notifications every step of the service and even a video from the technician advising me of the results from his inspection. Total time for my service: 1 hour 10 minutes Overall, the Service Center was excellent with the check-in process, best dealership oil change pricing and step-by-step notifications of my service but there are some improvements needed. The waiting room is in dire need of a remodel, it remained nearly the same as the day I first got a car serviced here (2014). They got rid of the complimentary breakfast pastries so I ended up walking to a nearby Dunkin Donuts instead of waiting in their "VIP Waiting Lounge" if I remember the sign correctly.

The Managers have been very short tempered and vile with this 76 yro Disable customer. I've spent…read morethis entire week trying to phone, leaving messages, to no availe. I purchased a great used car on the 20/Apr, 2 days advance of my Birthday, took me 3 days & nights to get it home in Casselberry. Expenses for my travel time & necessary charging equipment needed for the car (not included) mounted to about $4,000 with down payment. 11/May they phone me (3 weeks later) to tell me the loan did not go through, My fault. I have no records to tell me who the lender was, who impatiently claims I was uncooperative, wouldn't provide income information requested. I have no record of anyone calling my regarding this loan. I've tried to get all sorts of Managers on the phone to no availe. They Sent a hateful letter by FedEx on the 11 telling me I have 48hrs to get the car back to the, or they'll have it brought back at my expense. No further conversations have taken place since. They won't answer calls or return messages. They just don't seem to want to discuss anything.

Mercedes-Benz of Pompano

Mercedes-Benz of Pompano

(219 reviews)

I did not come into buy a car , but rather to leave a resume. I met with Steve, who was at the…read morefront desk.I just want you to know.He's a lovely person.He was very nice to me.Very kind told me to go next door at land rover that they were looking for a receptionist. You should be happy to have him as a sales person!!! Nancy Kelly

**I want to save you time, so let me start by saying that this dealership has a D- rating with the…read moreBetter Business Bureau due to failing to respond to multiple complaints similar to my own. Despite this, I decided to take the risk. Here's what happened: ‼Security Red Flag: The salesman, David Rubano, requested a photo of the front and back of my credit card to his personal cell phone. Reluctance to Finalize Sale: Despite having full cash ready, they created multiple obstacles to complete the transaction. Unnecessary Deposit: They insisted on a $5,000 deposit even though I was paying in full. Poor Customer Service: The salesperson was nonchalant and unhelpful. In Detail: I went to this dealership ready to purchase a car outright with full cash. Unfortunately, the experience was far from smooth. The salesperson's request for sensitive information, the insistence on a deposit, and the overall lack of professionalism were major letdowns. I would strongly advise considering other dealerships. Final Note: I suspect the dealership might attempt to fabricate an excuse for these issues, but two things stand firm: the BBB rating and the screenshot of the salesperson's request.

Coconut Creek Mazda - car_dealers - Updated May 2026

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