Buying my truck here was a great experience so I brought it back for its first complimentary…read moreservice oil change and tire rotation. Ethan was great. They even set me up with an Uber ride so I didn't have to sit and wait. Very happy with my experience and service here!

I purchased two commercial trucks from this dealership for my delivery and logistics business,…read moreincluding plans to expand into disaster relief work during Hurricanes Helene and Milton. What followed was a pattern of broken promises, unresolved mechanical issues, and misleading information that caused serious harm to my business. Multiple unauthorized credit inquiries were run. I was promised these vehicles could later be traded for cargo vans or hotshot trucks, and that commitment was later abandoned. I was repeatedly told my truck had been "fixed." In reality, many problems were never resolved. I have uploaded video evidence showing the truck failing to start, despite being cleared for service. I was also told the hazard lights were on during testing -- video proves they were not. Service records list mileage that does not match the actual odometer at the time. Because of these ongoing failures, my trucks were unreliable for contracted work. I lost income, contracts, and credibility with clients as a result. Instead of supporting a long-term commercial customer, I was left dealing with excuses, shifting explanations, and unreliable equipment. This experience caused significant financial and professional damage. I am sharing this so other business owners understand the risks. Document everything and do not rely on verbal assurances. Edit 2.7.2026: For transparency, I have linked a video documentation on YouTube showing the vehicle failing to start after being represented as repaired: https://youtu.be/uQbrQ8NwrCE This matter is currently being handled through formel legal and regulatory processes, including manufacturer dispute and legal review. I was previously represented by counsel and am now working with new counsel, Matthew M. Fischer, P.A. who is preparing a new action. My attorneys will be in touch.

Aidan helped us, very helpful. Highly recommend. 10/10 pompano beach fl. Was cool guy and kindread more

Joey and Carlos were amazing! They worked with me, did me a solid and shipped my m5 comp to my…read moredoorstep, couldn't have asked for more!

Recently changed my opinion after doing research on the owner and his business I'm a big fan of…read moreindependent card dealerships and I'm a dealer myself, and I have to say the inventory here after visiting the showroom felt like being in a vault full of expensive cars like made me feel different about being around cars I've been around cars. My whole life was one of the best experiences I've had. Do you want the best experience Southeast auto showroom is probably the place to come if you can afford it just come and look.

I purchased a 2014 Porsche 911 4S from Southeast Auto Showroom in March 2020 and I have to say it…read morewas by far the best car buying experience I have ever had. Rich was very professional and extremely accommodating. He went well beyond my expectations in delivering the car which was exactly what I was looking for at a reasonable price. The vehicle was exactly as described. I would and highly recommend doing business with them to my friends and family members. Jeff May Lexington, KY

I hope this review reaches the CEO of Lexus. I had the BEST experience i've ever had buying a car…read more First contact I made was with Camille over the phone, as I lived an hour and a half north of the dealership. She was prompt in getting information for me about the car I was interested in, and even had someone send me more pictures of it right away. Her communication was excellent. Then I was in touch with Andrew, who is the BEST car salesman I have EVER met. He was HONEST, KNOWLEDGEABLE, QUICK, and made the entire process so easy. He had the car ready to go when we got there, and let me drive the car. He was not pushy at all, like some salesman can be. I will never go to another dealership besides JM Lexus. Although I bought a used Mazda from them (which I LOVE), I can definitely say my next vehicle may be a Lexus, because of how amazing the experience was. No haggling, no adding on extra prices, no BS. Also they do not have dealer fees which saved me THOUSANDS. My car is BEAUTIFUL and honestly the price was the best around. I am recommending everyone go to this dealership and specifically Camille and Andrew. I am THRILLED with my car and the service I experienced at this dealership. The hour and a half drive was SO worth it!!! Ashleigh

Always a great visit to JM Lexus.They really know how to treat their customers.Well, to places…read morebeautiful coffee, tea, muffins, cookies and my service.Director leo was fabulous!!!!

My car was dropped off and at the dealership for over 50 days to gain access to Ford Pass that…read moreneeded to be reset by the dealership. This ordeal was painful and unnecessary to finally get correct part installed promptly.This was finally resolved by Ford and the car was updated with a new computer. I want to thank Manny my service advisor and Robert the Service manager for making things right and ensuring that my wife and I were able to get our car back and everything is working great with no issues.

Sales people are totally professional. Met with Sales…read moreManager Michelle, and her and everyone else including the finance people were helpful, courteous, and a pleasure to deal with. But the "closer" and everyone I dealth with in there Service Dept, Body Shop and even the Managers all said the right thing and then did absolutely nothing to either answer a question honestly or even give the apparence of wanting to help.

I recently had the pleasure of working with Erik, the Sales Director at Al Hendrickson Toyota, and…read morethe experience was truly exceptional--the best interaction I've ever had with any dealership...and I've been in touch with a number of them. From the first time I met Erik, he demonstrated an unparalleled level of professionalism and efficiency. His response time was very quick, which is a huge relief when you're navigating the car buying process. Aside from that, Erik is incredibly knowledgeable about the Toyota lineup and the current market. He was able to answer every one of my questions (I had a lot of them) with clarity and detail, making me feel completely confident in my decisions. He is extremely polite, patient and genuinely seems focused on being helpful rather than just making a sale. No matter how many questions I had, or how many times I contacted him, I was never made to feel like I was being a burden. Quite the opposite actually! If you are looking for a transparent, efficient, and genuinely pleasant car buying experience, I would highly recommend Erik and his team! Thank you Erik! -Aaron

The Managers have been very short tempered and vile with this 76 yro Disable customer. I've spent…read morethis entire week trying to phone, leaving messages, to no availe. I purchased a great used car on the 20/Apr, 2 days advance of my Birthday, took me 3 days & nights to get it home in Casselberry. Expenses for my travel time & necessary charging equipment needed for the car (not included) mounted to about $4,000 with down payment. 11/May they phone me (3 weeks later) to tell me the loan did not go through, My fault. I have no records to tell me who the lender was, who impatiently claims I was uncooperative, wouldn't provide income information requested. I have no record of anyone calling my regarding this loan. I've tried to get all sorts of Managers on the phone to no availe. They Sent a hateful letter by FedEx on the 11 telling me I have 48hrs to get the car back to the, or they'll have it brought back at my expense. No further conversations have taken place since. They won't answer calls or return messages. They just don't seem to want to discuss anything.

At the Coconut Creek Mazda Dealership on Sample Road, exceptional service isn't just a…read morepromise--it's a reality, thanks to an extraordinary Service Director named "Dreamer." When I recently brought my Mazda CX-90 Premium AWD in for warranty service due to several issues, I expected the usual process: diagnostics, ordering parts, and waiting several days for repairs to be completed. Normally, the part needed for my vehicle would take four to five days to arrive. But "Dreamer" had something else in mind. Determined to make sure I wasn't inconvenienced without my vehicle, she went above and beyond by requesting my needed part in a Special Overnight Parts Order--ensuring it arrived the very next day. That single thoughtful decision turned what could have been nearly a week without my car into just a short wait. It was a perfect example of Customer Care in action! But Dreamer didn't stop there. In an additional gesture of appreciation and goodwill, she arranged for a complimentary oil and filter change that could be used at any Mazda Dealership --a service that normally costs close to $90--at absolutely no charge to me. Moments like this are impressive, but what truly sets Dreamer apart is that this level of dedication isn't a one-time occurrence--it's part of her character! I experienced her remarkable commitment to customer care once before, several years ago. After bringing my Mazda in for service early one evening, we discovered the vehicle would have to remain overnight. Unfortunately, all "loaner" cars had already been taken, leaving me stranded without transportation. Many service departments might simply apologize and send a customer on their way to figure things out for themselves. But Not Dreamer! She immediately sprang into action, contacting a colleague she knew at "Enterprise Rent-A-Car" and arranging for a rental vehicle to be delivered directly to the dealership. As the evening grew late and the dealership approached closing time, Dreamer stayed overtime to make sure everything was handled properly and that I left with a car to drive--again, at no extra cost to me. That kind of dedication speaks volumes. It's rare to encounter someone who genuinely cares that much about ensuring every customer leaves satisfied and taken care of. Dreamer is truly an incredible asset to Coconut Creek Mazda Dealership. Her professionalism, compassion, and willingness to go the extra mile create an experience that customers never forget. She represents the very best of what customer service should be. Simply put: Dreamer is the best Service Director Mazda could hope for. Her commitment to excellence deserves recognition, praise, and without question--a promotion and a raise! To Dreamer: Thank you for consistently going above and beyond. Your dedication, kindness, and outstanding service make every visit exceptional, and customers like me are deeply grateful for everything you do!

I feel compelled to write this review due to the horrendous service I received at Coconut Creek…read moreMazda. I had an appointment scheduled for 2:30 PM to address a simple slow tire leak. Upon arrival, Nina informed me that the appointment wasn't actually for service, but merely to write up the service order, and that it could take up to 45 minutes just to bring the car in. She immediately had an attitude, as if it were my fault for asking a reasonable question. That raises the question--why bother making an appointment at all? After 45 minutes passed, and then even at the 1 hour and 15 minute mark, I was told they were still looking for the leak. However, when I went downstairs, I saw them just bringing the car in. At that point, it was clear I had been misled. When I pointed this out to Nina, she seemed caught off guard and didn't respond professionally. Instead, she walked away and brought over the service manager. The service manager, Daniel, offered a loaner car, which completely missed the point. This was supposed to be a simple tire repair, and by then I had already been waiting 80 minutes--with an appointment. Offering a loaner at that stage was not a solution, just an inconvenience. Despite this, he continued to push the idea. Eventually, I received my car back after about 90 minutes, along with yet another display of poor attitude. It's also worth noting that Nina avoided further interaction after being called out for giving inaccurate information. After doing some research, I found numerous negative reviews about the service department at Coconut Creek Mazda, which unfortunately aligns with my experience. This will be the last time I bring my vehicle there. I also made it clear to Nina and Daniel that I would be sharing this review, and their response was essentially dismissive. My recommendation: avoid having your vehicle serviced at Coconut Creek Mazda. There are plenty of other places that will treat you with respect and provide quality service. Coconut Creek Mazda please consider me divorced for this dysfunctional family.

I did not come into buy a car , but rather to leave a resume. I met with Steve, who was at the…read morefront desk.I just want you to know.He's a lovely person.He was very nice to me.Very kind told me to go next door at land rover that they were looking for a receptionist. You should be happy to have him as a sales person!!! Nancy Kelly

**I want to save you time, so let me start by saying that this dealership has a D- rating with the…read moreBetter Business Bureau due to failing to respond to multiple complaints similar to my own. Despite this, I decided to take the risk. Here's what happened: ‼Security Red Flag: The salesman, David Rubano, requested a photo of the front and back of my credit card to his personal cell phone. Reluctance to Finalize Sale: Despite having full cash ready, they created multiple obstacles to complete the transaction. Unnecessary Deposit: They insisted on a $5,000 deposit even though I was paying in full. Poor Customer Service: The salesperson was nonchalant and unhelpful. In Detail: I went to this dealership ready to purchase a car outright with full cash. Unfortunately, the experience was far from smooth. The salesperson's request for sensitive information, the insistence on a deposit, and the overall lack of professionalism were major letdowns. I would strongly advise considering other dealerships. Final Note: I suspect the dealership might attempt to fabricate an excuse for these issues, but two things stand firm: the BBB rating and the screenshot of the salesperson's request.

I had the best experience with Jason at the Vista BMW in Coconut Creek, Florida!…read moreAs a woman buying a car by herself, you want someone you can trust. Jason is that guy!!!

I wouldn't take my car back here if I liked my car. Service really really sucks. They won't own up…read moreto their mistakes even when I bring the car back. They messed up a recall and caused me to pay over $2k to an independent mechanic to fix the issue they were supposed to fix by the manufacturer. I gave them the benefit of the doubt and brought it back to let them try to fix it again and they said it's not an issue. Clearly messing up the Vanos in my e90 328i during the recall is an issue. Wouldn't trust these guys to do an oil change let alone serious engine repair.