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    Delray Buick GMC

    3.8 (202 reviews)
    Open 7:30 am - 7:00 pm
    Updated 2 months ago

    Services - Delray Buick GMC

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    4.5
    (37 reviews)
    Wheel & Rim Repair
    Responds in about 12 hrs
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    1 year ago

    Good dealer. I was able to do 75% of the work online and came in to sign and drive home. Mo made it easy to purchase my truck. Thanks again

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    Mo made our new vehicle purchase fast and easy! If you need a car just ask for Mo! Reliable kind and professional!

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    Page 1 of 6

    Ask the Community - Delray Buick GMC

    I want to put navigation in my 2016 Encore, any suggestions as to what I should buy and who can install it?

    There are some aftermarket components that will allow you to cast Apple CarPlay or Android Auto to you head unit.… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Delray Buick GMC

    Gregory in Sales, his manager Jordan and Michael in Finance--all demonstrated keen knowledge, professionalism and a can-do attitude!

    Mentioned in 18 reviews

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    Delray Honda

    Delray Honda

    3.1
    (329 reviews)

    Leasing a car can be stressful, but Delray Honda made the entire process much easier than I…read moreexpected. I initially worked with Shane Sybil, the Internet Director, who gave me a lease quote over the phone and followed up by text with the details I requested. About a week later, Ed Haddad reached out to follow up on the quote and assisted us through the remainder of the process. Ed was patient, knowledgeable, and never made us feel pressured. There was a little confusion at first regarding whether the College Graduate incentive had already been included in the quote. I explained that, based on my original conversation with Shane, it had not been included. I appreciated that Shane honored exactly what we had discussed over the phone without any hassle. That demonstrated honesty and a commitment to customer service. Tony Bermudez in Finance was equally professional. He explained the paperwork clearly, made sure we understood everything we were signing, and helped us complete the transaction without unnecessary delays or pressure. The only hiccup during our visit was a wait of about 40 minutes to speak with the insurance representative because there was only one person handling insurance matters at the time. However, once it was our turn, adding the vehicle to our insurance policy took only about 7 minutes. Overall, we had a very positive experience leasing a new Honda Civic for our daughter. Thank you to Shane, Ed, Tony, and the Delray Honda team for taking such good care of our family. We highly recommend giving them the opportunity to earn your business.

    The good: not much to talk about other than they have a good selection of new vehicles for sale…read more Yes, I bought a new car but everything involved was a bad experience. From the time that I arrived and test drove an SUV, purchased it with cash and still had to go and sit at the finance dept., it took 6 hours of my time to leave with the vehicle only to return to have a part replaced the next week and they ordered the wrong part. The sales person Nicholas was nothing special. Nice guy but he could have cared less about making car buying a five star experience. It should not take 45 minutes to make a sale and a whole day to drive it off the lot. I will not be returning for any other service because if buying took forever, I don't care to experience the service department.

    Mercedes-Benz of Delray

    Mercedes-Benz of Delray

    3.0
    (344 reviews)

    I learned an inexpensive lesson today. Don't just make an appointment on the website - call and…read morespeak to a service manager first. My Sprinter has been making an odd noise and I have another 1000 miles to go before I'm home, so I made an appointment here for first thing in the morning. I figured I would spend the day working from the customer service area (assuming could diagnose the problem and could get the parts to repair). I was here at 7:00 and at 7:15, the service manager let me know that they typically hold on to Sprinters for at least a couple of days. Uh, what? He was quite nice about it. The service area is comfortable. There's wifi, there's a coffee machine and they have a small cafe (that wasn't open this early). Starbucks and more within walking distance. So now I'm headed home with the noise and I'll let my dealership back home in Charlotte deal with it. [Review 307 of 2025 - 1970 in Florida - 23869 overall]

    I am extremely disappointed with my experience at Mercedes-Benz of Delray Beach, particularly with…read moreits Service Department. What should have been a routine service visit became an unnecessarily frustrating experience because of poor communication, lack of follow-up, and a level of customer service that falls far below what anyone should expect from a luxury dealership. The biggest issue was communication. I repeatedly had to call for updates on my vehicle, only to have calls and messages go unanswered or receive vague, inconsistent information. As a customer, I should never have to chase down basic information about the status of my own vehicle. Keeping customers informed is a fundamental responsibility of any service department, and Mercedes-Benz of Delray Beach failed to meet that standard. My experience with Service Advisor Mr. Raymond was particularly disappointing. A service advisor is supposed to be the customer's point of contact and advocate throughout the repair process. Instead, I experienced delayed responses, poor communication, and very little proactive effort to keep me informed. The lack of accountability and urgency made an already stressful situation even worse. Mercedes-Benz is a premium brand with a reputation built on quality, professionalism, and exceptional customer care. Unfortunately, this dealership's service department did not reflect those values. The experience left me questioning whether customer satisfaction is truly a priority. The most significant consequence of this experience is that it cost Mercedes-Benz a sale. I had been seriously considering purchasing a new Mercedes-Benz GLE Coupe priced at approximately $136,000. However, after experiencing the poor communication, lack of professionalism, and disappointing customer service from this dealership's service department, I completely lost confidence in entrusting another vehicle to them. I could not justify making a six-figure purchase knowing that this is the level of support I could expect after the sale. Luxury vehicles deserve luxury service. Unfortunately, Mercedes-Benz of Delray Beach failed to deliver even the basics: communication, accountability, and respect for its customers' time. I hope dealership management takes this feedback seriously because no customer should have to endure this level of service. Based on my experience, I cannot recommend the Service Department at Mercedes-Benz of Delray Beach, and because of that experience, they also lost the opportunity to earn my business on a $136,000 vehicle purchase.

    Tesla

    Tesla

    3.9
    (15 reviews)

    We visited the Delray Beach Tesla location to test drive the Model Y and experience the…read moreself-driving technology. One of the biggest differences between buying a Tesla and purchasing from a traditional dealership is the no-pressure environment. Since Tesla team members don't work on commission, the experience felt much more relaxed and educational than a typical car-buying process. The team member started with about a 10-minute demonstration, walking us through some of the vehicle's key features and menu options while seated in the driver's seat. After that, we were able to take the car out on our own for a 30-minute test drive, which gave us plenty of time to get comfortable with the vehicle and its technology. When we returned, the sales manager took time to answer our questions and was knowledgeable and helpful. My only criticism is the lack of follow-up afterward. I ended up having additional questions once we got home, and a quick follow-up call or email would have been appreciated. Unfortunately, when I tried calling the location, I wasn't able to reach a live sales representative. Overall, the test drive experience was informative, low-pressure, and a great way to learn about the Model Y before making a decision.

    Federico and Brandon at the Tesla Delray service center went above and beyond. I had an excellent…read moreexperience from start to finish. What really stood out was their attention to detail and their willingness to go the extra mile to make the experience smooth and stress-free. Everything was handled efficiently, and they treated me with genuine courtesy and professionalism. I saw a review that said they were rude at this service center... Maybe that person's Tesla was in "Bad Mood Mode". Because there isn't a rude individual at this service center.

    Grieco Chevrolet of Delray Beach

    Grieco Chevrolet of Delray Beach

    2.4
    (145 reviews)

    I have never been treated better at any dealership! Miguel was the most professional service…read moreadvisor and spent time explaining and easing my mind with a warranty issue that is being resolved. The service equates to a 5 star resort in attention no exaggeration. I will buy my next corvette from this dealer in the future ! Miguel must be recognized as an all-star employee!

    I am extremely disappointed with this dealership's customer service. I purchased a Corvette from…read morethem in January 2025 and also paid for a warranty, which was added directly to my loan. When I attempted to have my vehicle repaired, I was informed that the warranty was never activated by the dealership. Since August 13, 2025, I have repeatedly contacted the dealership regarding this issue. Despite countless phone calls and voicemails, I have only spoken once with Mark Rapp, the finance manager, and Sergio, the sales manager--and neither has returned any follow-up calls. I have even gone to the dealership in person, despite living far away, and the lack of care, urgency, and accountability is unbelievable. Because of their failure, I have been unable to repair critical issues on my vehicle. A functioning trunk is essential in such a small car, and now my seat belt has been torn for over two months. Due to the dealership's error with the warranty, I cannot get it fixed--putting my safety at risk should an accident occur. I have been told the dealership has gone through multiple finance representatives, which likely explains how this situation occurred, but that does not excuse the continued neglect or broken promises. No one follows through, and no one takes responsibility. I strongly do not recommend purchasing a warranty through this dealership, as mine was paid for but never honored. This experience has been frustrating, exhausting, and completely unacceptable.

    Delray Buick GMC - car_dealers - Updated July 2026

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