We visited the Delray Beach Tesla location to test drive the Model Y and experience the self-driving technology. One of the biggest differences between buying a Tesla and purchasing from a traditional dealership is the no-pressure environment. Since Tesla team members don't work on commission, the experience felt much more relaxed and educational than a typical car-buying process. The team member started with about a 10-minute demonstration, walking us through some of the vehicle's key features and menu options while seated in the driver's seat. After that, we were able to take the car out on our own for a 30-minute test drive, which gave us plenty of time to get comfortable with the vehicle and its technology. When we returned, the sales manager took time to answer our questions and was knowledgeable and helpful. My only criticism is the lack of follow-up afterward. I ended up having additional questions once we got home, and a quick follow-up call or email would have been appreciated. Unfortunately, when I tried calling the location, I wasn't able to reach a live sales representative. Overall, the test drive experience was informative, low-pressure, and a great way to learn about the Model Y before making a decision. read more

Tesla - Car Dealers Near Me - Delray Beach, Florida

Federico and Brandon at the Tesla Delray service center went above and beyond. I had an excellent experience from start to finish. What really stood out was their attention to detail and their willingness to go the extra mile to make the experience smooth and stress-free. Everything was handled efficiently, and they treated me with genuine courtesy and professionalism. I saw a review that said they were rude at this service center... Maybe that person's Tesla was in "Bad Mood Mode". Because there isn't a rude individual at this service center. read more

Scheduled a test drive online. Came in and was quickly taken care of. The rep offered us water and gave us a short self driving ride and charging demo. We were then left alone to drive the car for 30 minutes. After the test drive, another rep sat with us and answered all of our questions. Zero pressure to buy. These cars pretty much sell themselves with the current gas prices. You can order the cars online so the reps are really there for information. Overall a good test driving experience. read more

Tesla - Car Dealers Near Me - Delray Beach, Florida

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This Tesla dealership is very well organized and the salespeople are very kind. We were assisted by Ced and Ava. Test drove a 2026 Model Y that we were very interested in leaving with one, but they didn't have on in inventory. read more

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It's the perfect location, staff is very friendly and knowledgeable (if for whatever reason you need a staff member's help with anything) and ultimately it made picking up my brand new lease as easy and seamless as I could've imagined! read more

I recently dropped off my Tesla for repairs, and the entire experience was smooth and surprisingly stress-free. The staff was welcoming, knowledgeable, and quick to explain what would be done. Check-in was efficient, and I appreciated how organized the process felt from start to finish. Communication was excellent throughout--updates came right through the Tesla app, so I always knew what stage the repair was in. They were clear about timelines, and everything was completed exactly when promised. The car was returned clean, running perfectly, and the repair quality was top-notch. Overall, Tesla made the repair drop-off experience easy, transparent, and very professional. I left feeling confident in both the service team and the brand's commitment to taking care of its customers. read more

Tesla - Car Dealers Near Me - Delray Beach, Florida

Yesterday, Evan at Tesla in Delray stepped up to help me. He helped me even though I was driving another brand electric vehicle - it was the most human that I was treated by the service staff who could not help because I am not a Tesla customer - however I am. ( I did not tell them this) I pay for a Tesla - my step son drives a new Tesla. I was panicked as my new electric car was on 3 % battery and 7 miles to go & for some reason I couldn't locate an available charging station with the correct port for my vehicle - I did have a converter from Tesla charger to mine. Long story short. This gentlemen Evan has a bright future - I can't say enough about how polite and willing to help he was and little does he know what he did for the Tesla brand today in my eyes. My sincerest thank you young man. Another gentleman, Zack requested that my vehicle be disconnected because it was not what they normally do - I was able to ask him for directions to help as my cell phone battery was dead. While the rest of the staff was polite and corporate, Evan was human and authentic. Thank you. read more

Service employees are very rude ! Past few years people were nice , now don't even think to go there . Good people are gone . The one who works now rude, sarcastic and not trying to help you at all . Very bad impression for Tesla company! read more

Service department is way under staffed. Had 7:30 appointment and confirmed with service team prior that drop off would be "quick" as I had to be elsewhere by 8:30. Arrived at 7:15 to a long line of customers and two of the four service desks staffed. read more

It was the most horrible experience there they told me a certain price by the time I was finished, they tripled it. I was running back-and-forth. They were terrible. I would advise no one to go there their snakes in the grass. read more

They are amazing. I left work one morning and my Tesla would not charge. It was at zero %. Apparently, the cold weather could have contributed, I don't know. In a panic I drove to the nearest Tesla dealership which was this location and they took my car in for service. They also gave me a lender car, honoring my request of it to PLEASE not be a black car (religious reasons) and after a week they were able to fix my Tesla. This happened to me on a Sunday morning leaving work at 0800 a few weeks back. I've been on vacation & trying open my own business that I didn't a chance to post a thank & positive review for their business. But they did a solid job by taking me in without an appointment and helping me. Many of my friends who also own a Tesla are not aware this location is here. IT IS!!!! The location that use to be in Boca Raton closed. It's a store in the Boca mall now. A lot of Tesla superchargers located in the Boca mall parking lot (UPSTAIRS). But this place is here for all the local Tesla owners. Owning a Tesla is equivalent to owning an Apple product. The service is SUPERB. It's always a red carpet, VIP customer service. In my building if you don't own a Tesla (or a dog haha..) you are an outsider haha... You will get top notch care 24-7. It's the BEST vehicle I've EVER owned. When I get a 2nd car, which will be the Defender (love this one too, it brings meaning to me), I will ALWAYS own a Tesla as well. Many thanks to this Tesla location for fixing my charging port. They were the ones who also fixed my battery issues a few months back. These were issues with the vehicle that would happen naturally with a regular vehicle. Don't think it's a "known" Tesla problem, it's not. But instead of fixing it they just replaced it with a brand new part both times. It's like having a new car again if you think about it. Again, thank you all for putting me at ease with my vehicle problems. God is good always to me. :))) Good Stuff... Life is Good... so get a Tesla!!!! :) read more

Tesla - Pearl last night after I washed her up... Sexy B$&tch for a sexy Dominican! Jajaja... - Car Dealers Near Me - Delray Beach, Florida

My very expensive Tesla model X' steering wheel leather deteriorated after just 2 years. I was like, what the hell. So, I called em up on a whim and to my surprise I was told, "yeah, it's a known problem. When can you come in for your free replacement? So, I made an appointment for sometime in November - not a big deal. 2 days later I get an email saying, we can come to you if you'd like. Sure! Well, today, John, the tech came to my house, a full 1/2 hour early, was pleasant; helpful and put on my new steering wheel with a new horn. And, he filled uo my tires noting that they were a little low... Single best service experience of my life! No really! THE SINGLE BEST SERVICE I VE EVER EXPERIENCED! read more

I have purchased two cars from Tesla and brought both to Delray for service. The communications are terrible. The AI doesn't recognize not recognize an issue and the teleprompter system does not connect you to a human being. My first experience had me there three times where they misdiagnosed a thermostat issue for a condenser issue in my air conditioner despite me telling them I thought they were wrong. I had to escalate the issue before they correctly diagnosed the bad thermometer but then told me it was no longer under warranty even though it would have been had they done their job right the first time. I now purchased a model 3 for my wife and she gets warning messages saying the parking and driving assist is degraded several times a day. Now they want to say the sensors and cameras are working fine but it is because she drives before sunrise and after sunset. Who knew Teslas only worked in daylight. I am fed up with Tesla because of the service. My car is only 5 years old and paint is peeling and steering wheel is literally melting from cabin heat. Do not buy a Tesla and do not service it in Delray!!! read more

After years of my husband begging me to go test drive a Tesla, I finally gave in since we had begun our search for our next family car. I was greeted and helped by Lloyd, who was very patient and made sure I was understanding features, options, electric maintenance, etc since I walked in with literally zero knowledge. Our conversation was strictly knowledge based, answered my questions, teaching/showing what all the car could do and where things were, at no point did it feel 'saleys' as with other dealerships with competing salesman (I mean I get it, but this was a nice change of pace). After test driving I knew my lack of knowledge and understanding of the car was the only reason we hadn't made the switch to Tesla sooner. We had been test driving $70-$90k luxury cars, and the $43k Tesla blew them all aside, it was smoother, quieter, faster, there was no comparing. We made our purchase that night, on our phone in the comfort and ease of our own home, the exact car we wanted happened to be 25 minutes away, set the appt to pick it up 2 days later (2 days and not the next day bc of our work schedule). Everything about the test drive, purchase, 'sales', finance, etc has far exceeded our expectations and any previous experience we've had with other dealerships and car buying. I can't see us going back to the old way of car shopping. read more