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Auto Broker Concierge

5.0 (1 review)
Open 9:00 am - 5:00 pm

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Response time

1 day

Response rate

75%

Services - Auto Broker Concierge

Car brokers

Homeowner or property

Vehicle

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10 months ago

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Top Tier Group - Between refinancing your current vehicle, lowering your monthly payments and purchasing a new car while maintaining your budget.

Top Tier Group

(4 reviews)

More than pleased and satisfied with your service. Exceptional customer service, fast, easy and all…read moreI wanted within my possibilities. Very direct and truthful of what I can get and like.

I was referred to Raphael in the beginning of July. I would not recommend doing business with…read moreRaphael. He avoided communicating with me and ignored me during most of me trying to work with him with my car. He told me he would help me and then would vanish, ignoring my correspondences. I finally started to do things myself (in August) and go to car dealerships myself (and he came around a little in communication with me after he saw that I was going to take care of it myself). He told me to hold off until the end of the month (this was at the end of August) because of "end of month deals"...which I did. He ignored me and didn't communicate anything with me and it's now September 13th, so I missed out on any possible deals I could have gotten for Labor Day. (He made me hold off and then ignored me) I was referred to him in July and it is now September 13th and he still hasn't helped me. I could've taken care of this myself. It is very frustrating working with someone who not only avoided communicating with me, but also ignored me. I had two friends ask about Top Tier and I gave them their information at first, but after having this stressful, frustrating experience, I went back to my friends and told them to not work with him (Raphael). Leaving this review is not going to get back the two almost three months I've lost because of Raphael and that is even more frustrating. I do NOT recommend.

Auto Broker Concierge - carbrokers - Updated May 2026

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