1. The New Auto Toy Store

    0

    Pompano Beach, FL

    The New Auto Toy Store

    3.5 (19 reviews)
    Closed • 10:00 am - 7:00 pm

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    Clyde L.

    The Auto Toy Store is a great auto sales store with magnificent automobiles everywhere you look. They have showrooms on two floors full of everyone's dream cars. The cars are impeccably clean and shined to perfection. If you are in the market for a high-end, beautifully kept automobile, this is the place to go. The Auto Toy Store also has great paintings on the wall to add to the wonderful ambiance. You have to see this place to fully appreciate how gorgeous it is!

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    6 months ago

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    8 months ago

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    1 year ago

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    9 months ago

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    2 years ago

    Terrible over priced, sales people are clueless they know nothing about the cars or motor cycles they are selling.

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    8 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    12 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    6 years ago

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    10 years ago

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    12 years ago

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    Review Highlights - The New Auto Toy Store

    “Frank I was treated with respect and everything revolved around making sure I became part of the Auto Toy Store family.”

    Mentioned in 2 reviews

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    North Fort Lauderdale Subaru - Service waiting area

    North Fort Lauderdale Subaru

    (67 reviews)

    If you're shopping for a Subaru, ask for Kelvin by name and make sure you work with him! He is,…read morewithout a doubt, the most knowledgeable client advisor at Subaru of North Fort Lauderdale. Kelvin is personable, professional, courteous, and genuinely cares about his clients. From the moment I purchased my Subaru, he has continued to stay in contact and make sure all of my needs are taken care of--even long after the sale. That level of customer service is rare and truly appreciated. He even surprised me with a free Subaru cup, which was such a thoughtful touch! It's clear that Kelvin isn't just focused on making a sale--he builds relationships and continues to take care of his customers afterward. If you want someone who knows Subaru inside and out and will treat you like a valued customer, demand to work with Kelvin. Ask for him by name or schedule your appointment specifically with him. You won't regret it!

    You know, when you walk into a Subaru dealership, and there are 0 customers, you know, you're in…read morethe wrong place. This is that place. Even if you make the mistake of trying to make a deal, the pieces of shit in charge of the finance department will make sure that they don't make a deal. It seems like these a$$***es are allergic to money, but are not allergic to being f*****g c**ts. It has been over a year and a 1/2 since I tried to make a deal with this place but I just recently was reminded of how pissed off the c**ts at this place acted that I needed to make a f****g Yelp review. DO NOT BUY ANYTHING FROM THIS F*****G PLACE!!!!!!!!

    Lipton Toyota - Where all of the problems started from. Nice guy but clearly inexperienced and lacks the knowledge and communication skills.

    Lipton Toyota

    (338 reviews)

    My service advisor Ryan Mulligan, is the best of the best. Very knowledgeable, thorough,…read moreexcellent communicator, efficient, top notch customer service. I watched him juggle so much with ease whilst maintaining a professional demeanor- like a duck on water- calm on top... feet flapping under so fast. He kept me informed and listened to my concerns. Seriously he is the best. My noise issue was fixed on first try and alignment is excellent- car tracks pin straight. So big kudos to my auto tech no 175167!! They had to take my steering column apart. Kind of annoying design flaw on Toyota's part because noise is a known issue so another option would have been nice (like re-packing with silicone) but still better than a total column replacement. Cost of parts was nil, overall book hours are reason for high cost to repair. This is no fault of service department but if you're hearing me Toyota- you can do better!!! Courtesy shuttle staff are incredibly sweet, friendly and professional. The most negative part of my experience was with the car jockeys who take people in. They are so obnoxiously rude. The first day I showed up they were pushy but the second day put me over the edge. Someone seriously needs to talk to this group because they are the first face/impression for the most profitable department in the whole dealership. I worked in service departments for many years and the experience with these jokers was unacceptable. The second day I was the only car at 11 am in the two lane park to drop off. You would think I was blocking the whole area during the morning rush to drop off with how pushy they were. Ryan walked me to the courtesy shuttle area and these guys were yelling at him across the way in front of me, a customer. Not a good look!! They did not listen to what I was trying to communicate to them on my second day drop off. Someone needs to tell these characters that they are a part of the customer service experience. Honestly, if I could just drop off with my service advisor and then have them pull car around it would be a much better experience. I'm not easily intimidated but having two men standing over me while I'm trying to get out of my car and arguing with me with an attitude the second I pulled up really set me over the edge. I'm a very reasonable person and having been on both the auto service side and as a customer I know why they are the way they are but this negative experience makes the jobs of the advisor much harder. The advisor has to mitigate our negative mood coming in on top of explaining expensive diagnostic/repairs to lay people who are probably upset about the cost in this current economy. Seriously someone please talk to the jockeys. Other than the jockeys a great experience. Will update to 5 stars if you fix the jockey issue. If Ryan is not working there I'm not coming back.

    Again they are scammers they change the price once we got there They said the Chevy subrbenn can…read morebe bought for 50k out the door once we got there they raised the price to 60k. Then they told us car is sold but they still advertise to sale it. They lied non stop. Sales men son and dad I believe from Morocco

    Coconut Creek Mazda

    Coconut Creek Mazda

    (48 reviews)

    Daniel L. in the Service Department was an absolute pleasure to work with as a first-time customer…read moreat Coconut Creek Mazda! He was extremely informative, patient, and took the time to answer all of my questions about my vehicle--and even provided information I didn't know to ask about. He made me feel welcomed and valued from the moment I arrived. Daniel and his coworkers were all incredibly polite and professional, and because of the wonderful experience I had, I'm now officially a Coconut Creek Mazda customer! Thank you so much, Daniel, and the entire team! I truly appreciate your excellent customer service and look forward to working with you again whenever I visit the dealership.

    When purchasing a car, it is crucial that the dealership you choose be a relationship-based…read morebusiness. That creates trust and loyalty on both sides. When my wife and I arrived, we saw a salesman immediately come to approach us as expected. However, instead of getting a shark, we were approached by Phillip. Not only was Phillip kind, he was informative and dedicated. And it went beyond that. The entire staff at this dealership couldn't be more kind and accommodating. It was like going to a relative's house for an occasion. All that was missing was the hugging and kissing. They all recognized the importance of getting a person behind the wheel of a great vehicle. And to add to this, we came back the send day to discuss the possibility of making a deal and we brought our daughter who was shopping for a vehicle as well. Imagine the feeling when your daughter gets smitten with a car and now the dilemma of considering 2 vehicles becomes a nightmare. Coconut Creek Mazda seemed to have a "Help Dad" procedure that helps prevent heart-attacks. From Phillip to everyone else in sales, finance, service, insurance and management, peace of mind is part of the business model here. And while I knew that I was shopping for 2 vehicles (stress inducing (LOL)), I am grateful I was able to find both at the same place. Thank you for making my family a part of your family. We look forward to enjoying the road with our Mazdas.

    Lou Bachrodt Chevrolet

    Lou Bachrodt Chevrolet

    (212 reviews)

    The Best Car-Buying Experience We've Ever Had!…read more We recently purchased a vehicle from Lou Bachrodt Pompano Beach Chevrolet and I can honestly say this was the greatest car-buying experience we've ever had. Our sales consultant, Rory, was absolutely fantastic. He was professional, patient, knowledgeable, and, most importantly, he actually listened to what we were looking for.. Bill in the finance department was also an incredible asset to the dealership. He thoroughly explained every step of the financing process, answered all of our questions, and worked hard to find us the best available rate. Everyone we encountered at the dealership was friendly and welcoming. The quality of their vehicles is excellent, and they have a great variety of quality used cars on the lot. If you don't see exactly what you're looking for, they will more than likely be able to source the right vehicle for you in a timely manner. We are extremely happy with the vehicle we purchased. Even though it's a used vehicle, it looks and feels like a brand-new vehicle! I highly recommend Lou Bachrodt Automotive Group, and I especially recommend Rory. If you're in the market for a vehicle, ask for Rory when you walk through the door -- you will not be disappointed! Thank you to Hugh's team and especially Rory and Bill, for making what could have been a stressful experience such a positive and seemless experience!

    I purchased two commercial trucks from this dealership for my delivery and logistics business,…read moreincluding plans to expand into disaster relief work during Hurricanes Helene and Milton. What followed was a pattern of broken promises, unresolved mechanical issues, and misleading information that caused serious harm to my business. Multiple unauthorized credit inquiries were run. I was promised these vehicles could later be traded for cargo vans or hotshot trucks, and that commitment was later abandoned. I was repeatedly told my truck had been "fixed." In reality, many problems were never resolved. I have uploaded video evidence showing the truck failing to start, despite being cleared for service. I was also told the hazard lights were on during testing -- video proves they were not. Service records list mileage that does not match the actual odometer at the time. Because of these ongoing failures, my trucks were unreliable for contracted work. I lost income, contracts, and credibility with clients as a result. Instead of supporting a long-term commercial customer, I was left dealing with excuses, shifting explanations, and unreliable equipment. This experience caused significant financial and professional damage. I am sharing this so other business owners understand the risks. Document everything and do not rely on verbal assurances. Edit 2.7.2026: For transparency, I have linked a video documentation on YouTube showing the vehicle failing to start after being represented as repaired: https://youtu.be/uQbrQ8NwrCE This matter is currently being handled through formel legal and regulatory processes, including manufacturer dispute and legal review. I was previously represented by counsel and am now working with new counsel, Matthew M. Fischer, P.A. who is preparing a new action. My attorneys will be in touch.

    The New Auto Toy Store - car_dealers - Updated October 2026

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