A Remarkable Experience with Florida Car Collection. A short while back, I had the pleasure of buying a Mercedes here. I had brought my car to a specialized mechanical shop for a routine oil change, and while I waited for my vehicle to be ready, something going on in the shop caught my attention. A gentleman entered the shop, and it was immediately apparent that he was there for one of his cars undergoing service. What caught my attention was the meticulous care he was taking in overseeing every aspect of the service, from the choice of oil to the selection of filters and beyond. Curiosity got the better of me, and I inquired with the owner who this discerning individual was. With a smile, the manager explained that this man was John, a local car dealer known for his high standards and unrelenting demand for perfection. In light of my understanding that now, and given John's relentless pursuit of perfection, it's clear that his standard of the quality is exceptionally high. This has led him to personally take charge of servicing every car within his dealership, collaborating closely with his specialized team and strategic business partners. Fast forward a year later, and I found myself at Florida Car Collection, considering a car purchase for my son. While I had initially set my sights on a splendid BMW 550, my son had different preferences in mind, befitting his age. However, that didn't matter. What truly mattered was John's reputation for delivering quality, and that was more than enough to earn my trust. A year later, and considering John's stellar reputation it was time for my second son to have his own set of wheels. My son had moved out of state, and the decision was made to purchase a car in his new location. Yet, a few months ago, I found myself in need of an SUV for myself. That's when Florida Car Collection, and more importantly, John, came back into my life. From the moment I stepped foot into the showroom, John and the team treated us like family. The personalized and exceptionally professional service exceeded all expectations. I must admit, I'm not the easiest customer to please, as I have high standards and am known to be quite demanding. But John, with incredible patience and expertise, took the time to provide us with all the information we needed about the Mercedes ML63 AMG I was interested in. The car I eventually drove away in was nothing short of magnificent. It was pristine, as if it had just rolled off the showroom floor, and it drove like a dream. John went above and beyond to ensure I was a satisfied customer, and the dedication to making us feel valued was truly exceptional. In an age where personalized service often takes a backseat, Florida Car Collection and John stand out as a shining example of what can be achieved when passion, professionalism, and a genuine commitment to customer satisfaction come together. My experience has been nothing short of superb, and I wholeheartedly recommend their services to anyone in search of not just a car, but an unforgettable experience. Thank you, John, for your dedication and exemplary service. You've made a lasting impression on me and my family read more

Where do I begin? I was searching for a particular vehicle online and came across Florida Car Collection on ebay motors. I live in PA and was worried about buying a car online and having it shipped. I filled out the online inquiry and received a call from Jon B.. (Sales Manager) asking if he could answer any questions that I might have. I knew from our first conversation that Jon was well seasoned and genuinely took an interest in my inquiry. He offered to take more pictures for me and said he would even do full walkaround video and facetime until I knew the car intimately and was completely satisfied. At the time I was talking to another dealer about the same model and let Jon know I might purchase from them. He said to think about it and that he would MATCH their price. Needless to say, I couldn't refuse this offer. The next day I received an email with quick and easy electronic sale forms. I signed the paperwork immediately. The whole process took a few minutes and was done online. Jon said he would contact a transporter he knew and saved me money verses going through a website and hiring it out myself. My vehicle arrived 3 days later. The driver was great. My car didn't have a scratch on it. I've waited to write this review for 4 months in order to allow time to give feedback on my car. I have had ZERO issues. I absolutely love my vehicle and plan to purchase my next one from FCC as long as Jon is still the manager there. I would HIGHLY recommend anyone looking for a good quality vehicle and a flawless transaction to ask for Jon B. I saved $2,000 here. I also wanted to mention Adriana. She took care of my title and I couldn't have been more pleased with her persistence to help me. I called her many times and she was friendly and very responsive. She knows her job and will get things done. I hope that the owner will see my review and recognize these two individuals. I have been in a customer service position for over 20 years and it's nice to know there are still businesses out there that value their reputation. Thanks to everyone for this pleasant experience! As a consumer you will not be disappointed! read more

Where to begin? When we arrived (after much happy research into this dealership) to look at vehicles, I didn't know what I had in mind. Only that we had a financial window. No problem. Marquis (adorable, helpful, efficient and to-the-wall accommodating) whipped out hands-on descriptions of a handful of possibilities. He was ON it! The cars on the lot were all really great. But then, I finally laid my eyes on a very nice Chrysler - a 2010 Sebring - that quickly spun my head. The interior was plush and elegant. The ride was indescribable. I KNEW that this was The Ride. So did Marquis. He made it happen as quickly and appropriately as possible - though we kept him much later than closing time (I am so grateful!) But it didn't end there, Friends. Because the car spent such a short time on the lot before the purchase, the Florida Car Collection staff felt it necessary to clean, hone, and replace before they felt comfortable for me to fully enjoy the best car that I ever had. So - are you ready? They had a special detail man arrive to smooth out and finish any imperfections. They filled the tank with gas because they knew that it was a bit of a distance from Pompano Beach to Melbourne. And they tested the car to make sure all was well - and asked if it was all right if they took the time to give me new brakes. What?! YES. Because, they said, their high standards demanded that I start fresh :) NOW you know why this company is the #1 customer rated dealership ANYWHERE! Marquis needs to be mentioned again. He is a terrific salesperson. Without BEING a salesperson - and you KNOW what I mean. He's young and energetic and so helpful that I cannot begin to say. Even if I should move away from Florida - or just the area - I will always return to Florida Car Collection. The owner is spectacular - couldn't be nicer. The other sales team members are like family. And that is what drew me here: it's a FAMILY business. I'll do everything I can to promote THOSE businesses before I hawk any chain. I am so grateful that I did the research and found the car of my dreams. Thanks so much! read more

I recently bought a car from Florida Car Collection, and it was an absolute nightmare from start to finish. First, the car was supposed to arrive in 6 days but took over 4 weeks to get to my house. To make things worse, it was delivered to the wrong address at 11 PM. The driver didn't ask for ID and just had my neighbor sign on an iPhone before leaving the car in the street. Luckily, my neighbors are honest people, or my car could've been gone! On top of that, I had to file a police report because at one point no one could tell me where my car even was. I was told it was in Midland, Texas and would arrive the next day, but 4 days later I was informed it was somehow back in Dallas, adding another 5 days to the delivery time. Absolutely unacceptable. Second, the car is full of issues that weren't disclosed. I now need a new catalytic converter, air filter, and new headlight bulbs. I understand it's a used car and sold "as-is," but this dealership clearly knew about these problems and failed to mention them. To make matters worse, over 150 miles were added to the odometer compared to what was listed on the title. I understand 20-40 miles might be added during transport, but 150 is ridiculous. I seriously question why my car was being driven so much after it was already sold. Third, once I wired the money, it was nearly impossible to get in contact with anyone. The dealer didn't care at all and only responded after multiple attempts on my end to get updates on the car. Lastly, the car was filthy upon arrival. I found women's underwear tucked into the trunk and men's shorts that were never shown in the listing photos. Absolutely disgusting! Overall, this has been one of the worst experiences I've ever had with a car dealership. I would never recommend this place or their transportation service. Be prepared for endless delays, hidden issues, and zero customer care. I'm now having to hire an attorney to deal with this mess. read more

Let me start off by saying I had nothing but a wonderful experience with this dealership. I was there to check out a mustang that caught my attention online on ebay and I wanted to see in person as I was in the market for one. I was greeted by the salesperson Adriana, who was such a pleasure to deal with, from the moment she showed us the car till the moment we sat down to do business. We debated a little to get a good price on the car as it was somewhat steep and out of budget for me but settled on what I believe was a fair price for both parties. I told her I hadn't driven a manual car in a long time and she showed no hesitation in trying to get me back on my feet on the subject. She was very knowledgeable about cars and had no trouble explaining everything to us. If it wasn't for her attitude and patience I probably wouldn't have settled on that car and place, let alone as quickly as I did. I'll admit I haven't really taken the car to a mechanic yet but it all seems to be working fine, as long as the three weeks I've had it for is concerned. The only things currently bugging me at the moment are that they told me the tires on the vehicle were recently replaced but one of them does not match the three other ones in terms of width and that for some weird reason 3rd shift its giving me a slight resistance feeling whenever i go into it, though I haven't let them know yet so hopefully they can take care of me with that. I believe they will judge from other reviews here. Other than those two things I think it's needless to say I was overly impressed by Adriana's business ethics and approach, where It felt like a friend was selling me the car in a no pressure setting, and not your typical car salesman trying to make a buck. So thank you Florida Car Collection. read more

I am remiss in not posting this review several months ago! I purchased a cherry redPorsche Boxster from Justin, Ana, and Adriana and they all together helped answer a million questions. As I think about it, a review many months after the purchase is probably what the potential buyer of a low mileage used Porsche really wants. Bottom line they stand behind their product 100% First off on the purchase side, these ladies and gentlemen are unbelievably good. No pressure! None. I had to call them and they pleasantly agreed to a few small requests before we closed an agreeable deal for both sides ! Next, is the after sale service team - Brian, Hakan and staff. They are the best. Justin knows these high end cars from A to Z and is so pleasant to work with from standard service to tricky issues specific to this year and model Porsche. Justin just showed me around their dedicated service facility right around the corner from their sales site. Very, very nice. Also comforting to know they stand behind their sales. I just had Brian and crew do a wash and full service at the new service shop. Top notch work from professionals! Finally, I can't tell you how much fun we've had cruising up and down A1A from Pompano Beach to Miami on a 75 degree day' with the top down and Rock on the radio. If you are even thinking about a high end used luxury car don't hesitate to visit these professionals. Not only the best car buying experience I've ever had but the most enjoyable. When was the last time you heard that word "enjoyable" used when reading about a car buying experience? These guys are invested and continue to invest at being above the rest! read more

I had the pleasure of buying two cars from Florida Car Collection: my Porsche Cayenne GTS and a VW Tiguan. I'm delighted with my experience. Justin, the owner, and his team, who helped me, truly embodied the values of trust and transparency that the dealership's name implies. First and foremost, the prices I received for the Porsche and Tiguan were exceptional. I did my research. Shopped around quite a bit. Florida Car Collectionconsistently offers the best deals. What sets this place apart is its level of transparency throughout the purchasing process. Justin and his team were upfront and honest about everything, including the condition of the vehicles, their histories, and any potential concerns. He prioritized building trust with me as a customer rather than just focusing on making a sale. Finding this kind of integrity in the car industry is rare, so I genuinely appreciate it. Justin's professionalism, knowledge, and commitment to customer satisfaction made buying these cars sailing for me. He patiently addressed all my questions without pressuring me to make any decisions. Justin truly values his customers. Strives to ensure they have all the information they need to make choices that will bring them long-term satisfaction. My overall experience with Florida Car Collection was absolutely exceptional. Suppose you're searching for a top-notch vehicle and desire a dealership that embodies trust and transparency. In that case, I wholeheartedly suggest visiting them. Thanks to Justin and the Florida Car Collection team for making my car-buying journey delightful and earning my trust as a loyal patron. read more

I have bought two cars from Adriana and Ana and I have sent family there also. My sister wanted to buy her first car at FCC after seeing the one I bought. Adriana took the time to teach her how to build her credit so she wouldn't need a co-signer. She purchased when her credit was established doing everything he taught her. She walked out with a beautiful car and her head held high. I just recently purchased yet another car from Ana. She spent half a day with me teaching me about the cars on her lot and which one was well suited for me financially and economically! I walked out with my dream car! No other car lot in South Florida will give you that kind of care and personal experience. From Ana's experience in selling cars to Adriana helping me test drive a few. Jc is the finalization/paper guy, he walks you through and explains thoroughly the financial side. No questions are too tough for him. Step by step he explains what's the best way to handle finances. This has been a family run business for many years and reliable and trustworthy. If you want personal hands-on experience visit Florida Car Collection. You won't find that experience in the big dealerships.If you want your kids to learn how to buy their first car all on their own, this group of fine men and women will teach them the fundamentals of car shopping and learning how credit scores get you the best interest rates. Great cars, great people and awesome car shopping experience! Visit Florida Car Collection for your next car, you will enjoy the experience!! read more

I recently had the pleasure of visiting Florida Car Collection, and I must say it was an exceptional experience from start to finish. The moment we walked in, we were greeted with warm smiles and a genuine willingness to help. Unlike many other car dealerships where the staff can often come across as intimidating or condescending, everyone here was incredibly approachable and friendly. They made us feel comfortable and valued, which significantly eased the stress of car shopping. Our visit was prompted by an unfortunate situation where my cousin's car was severely damaged by the Aventura flooding earlier this June. We needed a reliable used car as soon as possible, and the team at Florida Car Collection understood our urgency. They went above and beyond to ensure we found a suitable vehicle quickly, without compromising on quality. Their knowledge and expertise were evident as they guided us through various options, patiently answering all our questions and providing insightful recommendations based on our specific needs. What truly set Florida Car Collection apart was their genuine care and commitment to customer satisfaction. There was no pressure to make an immediate purchase, and we never felt rushed or pushed towards more expensive options. Instead, the staff focused on ensuring we left with a car that was perfect for my cousin's needs and budget. The overall experience was seamless and stress-free, making Florida Car Collection a standout dealership that I would highly recommend to anyone in need of a used car. read more

I have bought two cars from Ana and Justin and I sent my daughter there also. She wanted to buy her first car from FCC. Jon took the time to teach her how to build her credit so she wouldn't need a co-signer. She ended purchasing when her credit was established doing everything he taught her. She walked out with a beautiful car and her head held high. I just recently purchased my second car from Justin. We spent a good amount of time together with him teaching me about the cars on his lot and which one was well suited for me financially and economically! I walked out with my dream car! No other car lot in I have been to would give you that kind of care and personal experience. From Jon's experience in selling cars to Justin helping me test drive a few. Adriana is the finalization/paper girl, she walks you through and explains thoroughly the financial side. No questions are too tough for her. Step by step she explains the best ways to finance. This has been a family run business for 10 years. Reliable and trustworthy. If you want personal hands on experience visit Florida Car Collection. You will not find that experience in other dealerships. If you want your kids to learn how to buy their first car all on their own, this group of fine men and women will teach them the fundamentals of car shopping and learning how credit scores gets you the best interest rates. Great cars, great men and awesome car shopping experience! Visit Florida Car Collection for your next car, you will enjoy the experience!! read more

I got myself into a sticky situation with purchasing a car from someone privately. i needed to get another car and called Jonny, but after telling Jonny what i got myself into he went WAY above and beyond and not only got me out of that situation I was in and got my money back from the private seller but he got me into one of his cars. Ana helped me get insurance and spent so much time helping me and being there for me. She even spent her day off helping me. She too went WAY above and beyond for me. I've never had people go to bat for me the the way Ana and Jonny did. When I got to their lot EVERYONE there was so extremely supportive and helpful and it was the least stressful process i've ever been through. Absolutely thrilled with my experience at Florida Car Collection! Jonny went above and beyond to make sure I found the perfect car for my needs. His knowledge, professionalism, and dedication made the entire car buying process smooth and hassle-free. Thanks to Johnny's expertise, I drove off the lot in my dream car feeling confident and satisfied. Prior experiences at other car dealerships left me feeling frustrated and overwhelmed, but Florida car Collection truly stands out for their exceptional service and ease of transaction. I highly recommend Florida Car Collection to anyone in search of a stress-free car buying experience. Five stars all around! They are not just a great dealership, they are absolutely amazing people. I can't thank them enough! I will refer everyone I know to them! read more

I was able to get a beautiful Mazda in immaculate condition with the help of Ana, JC, and Adriana at Florida Car Collection (FCC). FCC was very responsive to my phone calls and texts. Even outside of business hours Ana was in constant contact with me as I was in the market for this car. Buying a car on ebay can be intimidating and confusing, but JC was right there being very open about what was happening and offering up different payment and finance solutions that would work best for me. I was also impressed with FCC's level of customer service. They go above and beyond to earn business. I've been to many car dealerships and Typically the sales folks give the impression they don't really care if you are there or not. In contrast, At FCC they were happy to have my business, staging the car I was interested for walk around facetime and video, and having it ready for shipping immediately after paperwork and payment was complete. Everything checked out great prior to and post purchase in every way. Then when I drove the car around my neighborhood for the first time I knew I had made a fortunate decision going with FCC. Thanks FCC for your customer service and working as a team to help me buy this beautiful, safe, and super clean Mazda for me and my family! And thanks for kindly answering all my little questions. Next time I'm in the market for a car this is going to be the first place I check. Not only do they have great cars, the people here really make the experience pleasant. read more

I don't usually write a lot of reviews online, but I would like to say that JC the owner is a true gentleman and a man of honor. I bought a used Cadillac Deville over there three weeks ago. I understood perfectly that the car was used and the salesman Jonathan told me the car was just recently traded in and hadn't been through their usual full in house mechanical inspection. We went for a test drive, everything seemed ok. This truck fit everything I needed and was looking for so I went ahead and bought it that day. Two days later the "check the engine" light went on and I took the car back to Florida Car Collection to ask what was the problem. JC took care of me, and with kind words, told me he would take care of it. And he did. The in house mechanics were not available because I came back a little late on a Saturday. JC said he wanted to help me out as soon as possible so First we went to his repair guy down the street. But the guy did not find the problem because of an aftermarket product installed on the computer and advised me to take it to another place in Pompano. JC did not know them, but quickly said he would have my back anyway. And he did. These guys were able to handle the situation perfectly. It was a minor issue that they were able to fix quickly on the spot and JC took care of the repairs expense. He kept his words. And in this business those kinds of men are hard to find . So again, thank you JC! read more

My experience with Florida Car Collection and Justin was nothing short of exceptional. I couldn't be happier. I have always wanted a Jaguar since my childhood and would browse the web throughout the years, knowing eventually I would find one. One morning, while running a search, I spotted a beautiful one online, which took me to Florida Car Collection in Pompano Beach. Their selection of automobiles was great. But I had my eye set on this XJ. I reached out to Justin and inquired about the vehicle. Right off the bat Justin's kindness and knowledge were 5-star. He listened to my story and related to my enthusiasm for Jaguars. When I was finally available to take a look at the vehicle in person, Justin went out of his way to accommodate my schedule and needs. The entire experience never once felt like the "traditional car dealership hassle." It honestly felt like he was showing me his personal collection. He educated me on the car's story and its background. When it came to discussing numbers, it was a breeze. Justin doesn't pull any games. He is honest, open, and willing to help. After the transaction, he continued to show generosity and excitement for me with my new purchase. I trust Justin and his advice if I need assistance in the future. When I am ready to purchase another vehicle, Justin and Florida Car Collection will be the first place I look. Thanks again! read more

I bought a 2008 dodge caravan in 2023. I was very nervous about buying from ebay here but I needed a vehicle and they came with great reviews so I decided to go with them. Since, they've been nothing but helpful, understanding and cooperative. Last month I was in an accident and my car was totaled. I needed to find a new car, but I also needed a reasonable price. I circled back to Florida Car Collection.They offered no-haggle pricing on my 2011 Mini Cooper Sport. It's a great looking car. The paint and interior are like new! It also runs great. I hesitated to write this in case there were any hidden issues, but the car runs great. An oil change place told me there were no real issues with the car. Went and got it checked out again later by BMW, and they commented on how great of shape the car was in. That was a weight off my mind since the car is older with a decent number of miles on it. I never felt like JC was trying to get me into just any old car. He answered my questions, let me get my financial stuff together. He didn't judge me: first time I'd driven a stick shift in 8 years. In hindsight, I'm pretty sure I was putting it in 3rd from a stop every time. I highly recommend these guys. They'll take care of you. Hopefully I won't need a car again for a long while, but if I do I'll be looking for Florida Car Collection. read more

I recently had the pleasure of purchasing a car from Florida Car Collection, and I couldn't be more satisfied with the experience. From the moment I walked in, I was greeted with friendly smiles and a warm welcome. The showroom was immaculate, and the selection of vehicles was impressive. What truly made my experience exceptional was working with JC. He was knowledgeable, patient, and genuinely cared about helping me find the perfect car. JC took the time to understand my needs and preferences, offering valuable insights and recommendations without any pressure. His professionalism and expertise made the entire process smooth and enjoyable. JC went above and beyond to ensure I was comfortable and informed every step of the way. He answered all my questions thoroughly and was incredibly responsive, even after hours. His dedication to customer satisfaction was evident, and it made a significant difference in my overall experience. Thanks to JC and the team at Florida Car Collection, I drove away in a car that I absolutely love. I highly recommend Florida Car Collection to anyone in the market for a new vehicle, and I can't speak highly enough of JC's exceptional service. If you are looking for a hassle-free and enjoyable car buying experience, look no further than Florida Car Collection. read more

Called about a 2010 BMW X5 on a Tuesday. Decided to move forward with the purchase the next day. No pressure on the sale from Adriana in the meantime. After I committed to securing my loan, both Adriana and Jon denied others the sale of the car. They required no down payment to hold the car and kept their word by NOT selling the car out from under me. The condition of the car was exact. The paperwork was fast, accurate and complete. All phone calls and texts were returned immediately. Jon upheld his word on the transporter and when the transporter was later than I wanted for pickup, Jon canceled as promised and allowed me to come down and drive the car back. He had an employee pick me up from the train station. Paperwork was corrected and the transport fee was refunded. Took 5 min and I was out. The purchase was hours away for me and I owe Jon and Adriana an apology: I questioned the validity of the purchase because the transporter was late. I was wrong. Florida Car Collection turned out to be the most pinpoint and exact car purchase I have ever had in many years. The car literally had no issues at all. Cosmetic or mechanical. I have had the car several weeks now and put about 2,500 miles on it. No problems. Unbelievable. Thank you very much to all of you at FCC! read more

I couldn't be more pleased with my purchase from Florida Car Collection from every aspect. The same evening I saw the online listing, I reached out via email with my inquiry and JC had reached out back to us via phone. His communication through email was also excellent and responsive. It was my first time purchasing a car online and he made the online process nice and easy! I trusted the reviews- so thank you to those people who take the time to do so!! I am glad I was able to find a great used car this way as there were none in my local area like this at the time. (2016 Subaru Impreza very low miles) JC was up front about the exact condition of the car and that was just what I found to be true. With the competitive price, I was able to have it shipped, get some small fixes made, and still feel good about the total purchase. What I was so amazed with was the speedy process. I was short of a family car and was happy to have the sale and delivery take only 6 days to get the car from start to finish. (This also included them working to fix one of the small issues before shipping it- -Generous) The car was even better than I had hoped. (clean-looks brand new) I'd be happy to buy my next car also from Florida Car Collection. Thanks so much- I love it! read more

recently had the pleasure of purchasing a used car from Florida Car Collection, and I couldn't be happier with my experience. Ana and JC, the owners, went above and beyond to ensure that I found the perfect vehicle to meet my needs. From the moment I stepped onto the lot, I was impressed by the wide selection of high-quality cars they had available. Their knowledge and expertise in the automotive industry were evident, and they patiently answered all of my questions and addressed any concerns I had. What truly sets Florida Car Collection apart is their dedication to customer satisfaction. They made the entire buying process easy and stress-free, offering fair pricing and a transparent transaction. I felt like a valued customer every step of the way. Not only did they help me find the ideal car, but they also made sure it was in impeccable condition before handing over the keys. I left the dealership with a reliable vehicle that I absolutely love. I highly recommend Florida Car Collection to anyone in the market for a used car. Ana and JC are not just car dealers; They are genuine professionals who genuinely care about their customers. Thank you for your outstanding service and for making my car-buying experience exceptional! read more