John S, Hannah and pops were great. They figured out my oil leaks (3 places) and got me on my way. Thanks guys!

"I had a terrible experience at this dealership. Hanna Benton provided me with very poor service. I initially went in for a $100 oil change, but the total became $2,500 after she insisted on additional "necessary" services. Worse, she withheld my car, claiming I didn't have the right key, and charged me $500 for that key. I felt extremely mistreated as a customer and would not recommend this place due to their overcharging and poor treatment." read more

Their service is horrific. They say bring it in and then they take days and days to do nothing. The salesman can't open service, they have no idea how to contact service. How do the salesman not know anything. They recalled all these jeeps and they can't do anything-that part may be on Jeep as a whole company but Joey according service is the pits. Sorry but you just aren't accommodating and you aren't quick and you don't have appointments which is a major downfall because you have no organization. read more

Stay away from this dealership. They will lie and scam you to get your business, and then will not help you afterwards. Bought my new 2024 jeep from them. Had an issue with the bumper, so brought it back to them. They told me it's a common issue, but not covered under warranty. They'll do me a favor since I bought it there and see what they can do. After they had my vehicle for 4 days they said they couldn't do anything and would have to charge me to fix it. I thought that was a little strange, so I went to a different dealership. That different dealership.Yes, everything that you are having an issue with is covered under warranty. They also won't put your vehicle back together correctly. When I got my vehicle back there were clips in places where screws were supposed to be. Found the screws. read more

Joey Accardi - Car Dealers Near Me - Pompano Beach, Florida

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This was hands-down the WORST service experience I have ever had with my vehicle. From start to finish, I felt completely disregarded and strung along. I was originally told I would have the diagnostics in 48 hours. Instead, I waited five days with no update. During this time, I wasn't even offered a loaner vehicle--which is absolutely unacceptable considering I have two young kids and depend on having transportation. After begging for one, it took two weeks before I finally received a loaner. When I was told my car would be ready "in a couple of days," I actually believed it--big mistake. Another full week went by with zero progress. The excuse I was given? That it was "End of Month." Translation: warranty work clearly isn't a priority here, and I found that dismissive and insulting. To make matters worse, after all that wasted time, my vehicle was returned to me with the exact same issue I brought it in for--dashboard error lights still flashing. So what was even done? Nothing of substance, that's for sure. And let me be clear: my point of contact, Justin, made this entire ordeal even worse. He never called back when promised, gave me short and dismissive answers, and came across like he couldn't care less about my situation. His lack of professionalism was astounding. If you value your time, sanity, or the basic expectation of being treated with respect as a paying customer, do yourself a favor and NEVER bring your car here. read more

What a let down. Walked in and a bunch of uninterested slobs juat stared me for a minute until I asked if anyone was working as I was there to get a service bulletin (recall) corrected. They looked at me and then after 30 seconds one said we don't have systems they are down, we are not taking any cars. Mind you as I was hearing his there were other employees actively processing vehicles. Search elsewhere these aren't the droids you are looking for So dissapointed read more

Got another Jeep Cherokee from Joey Accardi recently. Always a good honest experience. The sales manager Favio is always helpful and my wife said he shows a lot of respect to woman and makes her feel good. She is the boss you know. Thank You Favio and the rest of the staff. read more

This dealership is the slum of all dealerships. Sketchy AF. If you bought a jeep here then good luck when you need a repair. Nearly 3 weeks with not a single update on my jeep. I call dozens after dozens of times. GM is invisible and the service dept is run by clueless people who will "fix" your jeep only to have to bring it back within 4 weeks. Nobody is on the same page, nobody can answer question. The good treatment ends the minute you drive off the lot. Had I looked at reviews for this place prior I would not have come here. So I leave this as a warning. DO NOT GO TO JOEY ACCARDI FOR ANYTHING. Find another dealer who will treat you like a valued customer. Where they stash the cars for service looks like a junkyard and THIS is where they keep it. Don't fall for it and go to any other dealer for your own good. Don't make my mistake. read more

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Must be a dodge thing out here. WORST service ever. I came in to grab some parts for my car and the service manager was so enthusiastic that he laid everyone off to build a new crew and give him an opportunity. I brought my truck here and sure enough. DISAPPOINTED AGAIN. I'm not going to put a name but wow.... From every employee here they are absolutely miserable. All angry and have no common courtesy. If service is terrible I'm sure sales is worse. I really love my truck but I'm going to switch brands due to the incompetence that goes on. Not only does everyone look miserable no one is organized. Please reevaluate your team again read more

The service staff has changed and they are great. Hannah made my appointment over the phone, needed the ignition switch replaced as it fell out and explained that the engine was rattling while at a stop light or in park. Ended up needing 2 motor mounts replaced. The parts needed to be ordered which took a month but when the parts arrived they got my car in and work completed promptly. Hannah was great to work with she was very attentive to getting my car fixed. I am pleased that they have gotten rid of the lazy service staff and have competent caring staff now read more

STAY AWAY FROM Joey Accardi Chrysler Dodge Jeep Ram located at 909 S Federal Hwy, Pompano Beach, FL 33062 I do not like writing negative posts about a business unless I have to. I took my car a few weeks back cause it would not start. They took the car in, but they do not give you a rental car here in Florida. In NY, we get a rental car from the dealership. Here, they could care less. I get the car back after 2 weeks and almost $1000 in rental vehicles. But the check engine light was new, the Blind Spot Warning light stayed on constantly, and the remote engine start did not work. I tried to bring it back since it is under warranty after spending 2 weeks. The person I dealt with was a great guy, and he did everything he could, but he is restricted by Accardi B, who seems to think customer service does not matter. I was told this morning that management will not accept cars until after February 18. Good luck getting your car back on time. I decided that we were going to take the car back to NY, where our dealerships put pride in their customer service and treat customers with respect and dignity, unlike Accardi. I tried to email Julie Chapman, Vice president & partner, and the owner, Joey Accardi, BUT of course, no one ever got back to me, nor do they care. Being from NY, we are used to good quality customer service and how NY businesses treat their customers with respect and dignity. In Florida, no one seems to care, nor do they put any stock into customer loyalty. They know how to treat customers like their prized possessions. It is frustrating and annoying. After thinking this through, we decided to drive the car back to our NY Dealership because we were done with Accardi. We advise EVERYONE to do your RESEARCH and assess the situation because you waste time trying to get Accardi to service your car. As a matter of fact, we suggest that if you are going to buy a Chrysler, Dodge, Jeep, or Ram car, we strongly advise you to go to another dealership. Do your homework before you regret trying to go to Accardi. Since the owners do not care, it is apparent that it trickles down to the workers, and you can hold your breath, but you will not get any satisfaction from this dealership except excuses and lies. We hope this review will shed light on what seems to be a lack of concern for customer service or their willingness to keep their customers happy. It is a"smoke and mirrors, pony show." that Accardi puts on, and their bottom line is extorting as much money out of you as possible without the concern and care that we are used to in NY. Say what you want about NY, but in NY, our businesses take pride in customer service, treating their customers with respect, and keeping them alert to everything happening. Here, they could care less. Learned this the hard way. We were thinking of a trade-in but will consider this when we return to NY. NO way will i give Accardi my business ever again. Shame on Mr. Accardi and Ms. Chapman for not being more proactive with their business and allowing their customers to be treated with disregard and disrespect. Now, we have to plan to drive back to NY because that is the only way our car will be fixed entirely and adequately without excuses and by people who care about their customers, not unlike Accradi, who take us all for granted. STAY AWAY FROM Joey Accardi Chrysler, Dodge, Jeep, Ram LOCATED AT 909 S Federal Hwy, Pompano Beach, FL 33062 read more

Things are changing here and for the better! Now under new management! Apparently they have new techs, some new equipment, new pavement, getting rid of all the dead weight, and now being managed in such a way as to gain customer trust. Robert seem confident that the business is turned around and soon will have new customer service that will be honest and worthy of your business. Give Robert a chance he made good on an injustice here today (2/19/25) that involve my daughter and her Jeep Cherokee. read more

They are associated with MOPAR and sell their Oil Change and other service contracts. If you have a vehicle that is totalled and they (MOPAR) promise to transfer to your new vehicle under "Good will", it is not honored. This association, (I bought my Oil Change MOPAR contract from this dealership), nullifies my faith in the Jeep brand,( I have purchased three over the years)! read more

Thanks too all service team for work things out for me. I was out of town. They helped me the best they could thank you.

My service advisor Miguel was great even though they got slammed. Went in for an oil change and they found a leak. Went over and beyond to get the parts. 2 days of downtime isn't that bad. read more

On March 31, 2025, we went to the Joey Accardi dealership in Pompano Beach, Florida looking to lease our third Jeep and return the Jeep we currently have because the lease had ended. They did not have the specific Jeep we were looking for, so we left. The next day, since our Jeep's lease had ended and we had to return it to a Jeep dealership, we called Ally Insurance to find out where we could return our Jeep. Ally told us that the same Joey Accardi dealership in Pompano Beach we had visited the day before was on the list of dealerships authorized to accept Jeeps whose lease had ended, so we went back. When we arrived with the Jeep, the General Manager (Mr. Giovanni Hidalgo, according to his employee) told us he could not accept the vehicle due to insurance issues. I knew he was lying so I called Ally Insurance again and gave the phone to Mr. Hidalgo so they could talk. He immediately took the speaker phone off (so I couldn't hear all their conversation) and told the Ally rep that they shouldn't be talking. He gave me back the phone visibly upset. The Ally rep told me Mr. Hidalgo did not want to speak with her but that he was supposed to accept the vehicle. She also told me that she was going to document this event because it had to be reported. I then called Jeep Customer Service who also confirmed that this Joey Accardi Dealership in Pompano Beach was authorized to accept the vehicle. The Rep at Jeep also told me they were going to document the dealership's behavior and they would report it as well. Both Ally and Jeep confirmed that Mr. Hidalgo was lying when he said he could not accept the Jeep. When you lease a vehicle like Jeep, you expect good customer service from beginning to the end of the lease but dealing with this dealership was very disappointing. They really damage the Jeep's brand name and reputation. Not only because they didn't accept the vehicle they were supposed to accept but also because the GM lied to us several times, which was confirmed by both Jeep and Ally Insurance. If he had nothing to hide or lie about, there was no reason to have to take the speaker phone off and not speak to the Ally rep. If this is the sub-standard customer service they provide and how they treat a loyal customer who was trying to return a lease in order to lease a third Jeep, I'm never going to that dealership again and wouldn't recommend anybody going there either. read more

Their service department has 1 technician. ONE! For a dealership this size you'd think there'd be more. Anyway, I had my car towed in, spent $780 to get it fixed. As I'm leaving the lot, they told me the check engine light (which was not on when I dropped it off) would go off after 50 miles... 300 miles later it's still on. Additionally I realize the horn is also not working. Dropped my car back off on Sunday & was assured they'd get it to the next day. By Tuesday I left 5 messages to get an update, no one called me back. Wednesday same thing. Thursday same thing! By Friday I drove up there and the service advisor Dane Walker said it's being looked at now and should be done by end of day. Around 330pm Friday, Dane calls and say everything is fine, the car is safe to drive. The horn should be working, they checked it twice, but another issue was discovered and now they have to order a part... so the check engine light will still be on. I come pick up the car, order the part and drive off the lot. Two miles later I discover the horn still doesn't work. I turn around and drive back to the dealership! I tell Dane the horn doesn't work, he nonchalantly says it "was working when we tried it." Dude really?! It was working an hour ago for you all but it's magically not working for me now??? While I should have called him a liar- I simply say, "how can I trust that my car is safe to drive like you told me it was- when the very issue you said was fixed, in fact wasn't?!" He just stares at me. I ask when the service tech will be in on Saturday, he tells me to come back in the morning around 9. I've been without my truck for over a week and no one can even tell me what they did or did not fix. Now, not only am I nervous about driving my truck, I don't know if these people are even competent enough to fix it. So when I go in Saturday to see the tech, I will be asking to speak to the GM- this is ridiculous!! Stay tune! read more

Absolute worst place to take a vehicle for service no one will answer the phone or call you back. Dropped my truck off to have exhaust manifold replaced and I picked the truck up in worse condition after 2 weeks. The manager is good but don't bother with this place. I will never bring another vehicle here read more

I called several times to the service department last Friday, but no body answered. I left a voicemail but still have never heard back to schedule an appointment. I ended up going to Massey Yardley instead. What poor customer service at Joey Accardia which is typical for this service center read more

Related to the service Dept, please avoid this dealership at all costs. They are completely understaffed, totally unorganized and just outright full it. While the guys that work there are nice, they cannot get the job done in any reasonable amount of time. I went in today for an 8am oil change with an appointment. After 3.5 hours I had to finally ask for an update. My car had just been parked off to the side and forgotten about. Work wasn't even started. When we were finally done, they tried to tell me it was going to be $600!! After losing my mind, it was suddenly closer to $200! Shady business. read more

Went to get an airbag light checked. Charged $280 for a diagnosis fee. Told me I need $1500 of work for a new seat airbag. Took it for a second opinion and turns out the airbag system in the seat simply got unplugged. This place doesn't care about even looking at the problem. All they do is plug the computer in and tell you a diagnosis code. Don't even look at the actual issue to verify. read more

I went in to the show room to look for a JL Jeep Wrangler. Upon finding a 2019 Sport Unlimited I asked for a purchase order to present to my bank Navy Federal Credit Union. First they told me that the sales price would be higher if I bought that same vehicle through my own personal bank! Next they refused to give me a purchase order and basically asked me to leave. I am a 50-year-old black gentleman that owns two businesses in the Fort Lauderdale area. I came in driving a jeep wrangler myself. I have no idea why I was treated in this manner but I feel totally disrespected. read more

Joey Accardi - The Jeep I wanted to purchase. - Car Dealers Near Me - Pompano Beach, Florida

Just to start off I would give them ZERO Stars but 1 was the least amount u could give!!! Dropped my truck off 3 days ago and after numerous calls trying to speak to someone in service, went there for answers. Turns out they never touched my truck even though they told me it's done but needed 20 minutes to test drive. Worst dealership in town. read more

By far the worst dealership I've ever dealt with, the body shop didn't absolute horrible job on a repair on my son's brand new Durango. Then the brand new Durango is 5000 miles on it had to cool and hose break brought back overheated again, they said it was an air bubble, gave the car back again overheated the third time, had to take apart, the heads and fix an internally. It took them two weeks. They also gave the car back to me insanely dirty. It looks like they left the windows down the entire week, the interior of the car is absolutely filthy. read more

Joey Accardi - Every part of the interior is covered in dirt, they must've left the windows down for the two weeks that the car was in the shop - Car Dealers Near Me - Pompano Beach, Florida

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Don't buy from them. They are scam artists. And from what I hear that also don't have a very good reputation for employees. Take this next part with a grain of salt, how ever I was told by a friend of mine that used to work here. They hired him for a sales position. How ever was trained to more be a bdc rep not a sales rep. Sad and shameful dealership. 262 reviews, yet a 1.9 star review average. In my opinion, that says a lot. read more

They will tell you whatever you need to hear to get you to sign that contract. Once you do you're just a number no longer a customer, good luck getting any help or response from them after that. read more

Terrible service. Save yourself and go somewhere else. They do not answer the phone, do not return calls and once your car is there for service, it's anyone's guess when you will get it back... When you finally get someone on the line, they don't want to help you and lob you back into a voicemail. read more

So now I've had yet another no stress no anxiety no pressure experience at Joey Accardi Chrysler Jeep located in Pompano Beach but this time I was trading in my lease early and getting into a certified preowned Jeep Cherokee Latitude. My salesman was Chris and I also worked with Oscar and Jesus who were from the sales management/finance team. I'd originally just stopped by this Friday January 26th 2024 just to see if would be possible/financially feasible for me to get out of my Jeep Compass lease and into a nice certified preowned Jeep Cherokee Latitude and on that very day it all came together so quickly and smoothly. I drove off the lot with my Jeep Cherokee Latitude within a few hours....everything completely done soup to nuts. So once again I sing the well deserved praises of Joey Accardi Chrysler Jeep in Pompano Beach. So if you're serious about trading in your lease or getting a new lease or looking to buy you very first vehicle or whatever the situation may be make sure to do yourself a favor and your wallet a favor by giving the team at Joey Accardi the first chance to serve your needs and I promise you that you won't have to waste your precious weekend time haggling with multiple dealerships and giving yourself a popsicle headache. Swing by even if you're completely unsure what you want to do and I'm sure that Chris, Oscar, Jesus and the complete team at Joey Accardi will be more than happy to assist you....hey and if you simply need any type of service to your vehicle be sure to stop over and see Rick Quinones in the service department. If it hadn't been for my the very first customer service experience with Rick Quinones in the service department I'm not sure if I'd be the dedicated loyal customer that I am today. I very rarely go out of my way and take the time to write a review, and I only do it when a business and/or individual truly deserve to be recognized. I have a 2022 jeep compass Trailhawk lease that I acquired at a different dealership that will go unnamed because my experience with that dealership couldn't hold a candle to type of service I have now had the privilege to experience at Joey Accardi Chrysler Jeep, and in particular I'm referring to Rick Quinones and Dane. I am not exaggerating when I tell you that the three experiences I have now had with Joey Accardi have made me a customer for life; furthermore, with over 20 years as a dedicated customer with a Ford dealership in Massachusetts and with all of the hard earned money that I gave to that dealership over that 20 year period......In just a matter of one year the Joey Accardi dealership has surpassed the 20 year relationship that I had with that Ford dealership, so I highly recommend trying the Joey Accardi dealership and service team at least once to form your own opinion, because I will be back for sure and if you go in to check it out look for Rick Q and Dane. FYI it was nice being driven home and picked up by Uber on Joey Accardi's dime. Sincerely MARK FLORENTINO and KEITH FLORENTINO WILTON MANORS FL December 9th 2023 January 26th 2024 read more

Joey Accardi - Keith and Mark Florentino - Car Dealers Near Me - Pompano Beach, Florida

This review is based on the service department per our visit. My wife's Subaru Forester is 6 months old. Even she didn't drive that much and the mileage is way under the required mileage for service, but I think we still need to at least get the oil changed. Since we get 2 years free maintenance from Subaru, I made an appointment for yesterday morning. We didn't buy our car from this dealer, but since this dealer is little bit closer to where we live, we might as well come here instead. The dealership itself is not huge by definitely. I'd consider a boutique dealer but I assume you get more personal attentions rather from other huge dealers. When we pulled in the service lane, we only see one car in front of us. Well, that's good so the wait shouldn't be that long I assumed. The service manager came and greeted us immediately as soon as we pulled in. He did a very simple walk through of our vehicle and I handed him our keys after a simple one page check-in form. The wait area is very nice. They offer complimentary coffee and soft drinks. Nice sofas in the lounging area with 3 flat screen TV's. And when the service manager told us it'll take about an hour to do the job, and maybe 30 minutes to complete our free car wash, he was not kidding. We walked out of the dealer under 2 hours with a 6 month maintenance job and a free car wash. All the staff in the dealership was extremely nice and polite. We definitely will be back after our next scheduled service which is in September. read more

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This has to be the worst experience (service department) I've ever had in my years of owning vehicles. Buying was a fine experience, but I'm sure that has everything to do with them knowing I'll be spending A LOT of money on a truck. Since I've owned the vehicle, 2021 brand new, I've had a couple recalls and 2 other issues that needed attention. Seeing as I bought the bumper to bumper warranty and purchased vehicle there, I've only gone there, that was a mistake. Don't even waste your time trying to call them, takes me a minimum of 10-15 calls over 2 days to get ahold of them. The absolute worst service department and communication I've ever seen. My vehicle sat there for 10+ days and no call to update me, once i finally got ahold of them they said they have 1 tech and no one has even looked at it. They said it will likely be another 7-8 days until someone can "maybe" look at it. I gave them chance after chance to try and make it right, but nothing. They also returned my vehicle to me twice saying they couldn't hear the issue that i hear every day while driving it. Told them I'd drive with the tech to show them the sound, that never got scheduled. Do not buy a vehicle from this dealership or support them in any way, they don't care about their customers whatsoever. read more

I hope this place goes out of business. I can't stand bad business. I don't know the regulations in the car business but I guarantee these guys are doing things illegally. 2 years having my car now. I financed over 35k for my Jeep. The radio never worked, the blue tooth never worked. I finally hired a company to fix the radio. The radio was duct taped together... I hope enough people see all of these bad reviews and take their business elsewhere read more

Robbery happened during service. Dropped the car off for service that was included in the new car warranty. Parts had to be ordered I start getting sun pass bills of the car being driven on the turnpike. When I pick up the car I noticed sever items missing from the jeep. I call. The manager picks up and says he is going to review the tape and call me back. I had to call five more times over a month. Each time they said someone will call me back and never did. When I finally went into the dealership in person. He says. I couldn't see inside the car. When I asked them to fix the recalls they kicked me out of the dealership. The worst service. Treat people like scum. Clearly they don't need customers if they treat them like this. Pls go somewhere else and avoid the brand. I have other car brands and am treated with respect. read more

If you are thinking about doing business with #joeyaccardi #jeep, don't do it. Horrible experience from start to finish. Glad to have our Jeep but the sales process was a disorganized disaster, the new Jeep showed up damaged, and the service experience to get it fixed was amateur hour. Could not be more disappointed. Shout out to Kareem, the Finance Manager, who was a delightful exception to the above review. read more

I recently had to bring my Jeep Rubicon in for routine maintenance and also had some faulty sensors that needed repair. I was greeted by Will Dezayas with a very welcoming introduction. Will listen to my issues, made me feel like everything was going to be taken care of in a timely fashion, and I would have my Jeep back within 24 hours. That is exactly what happened, with many communications in this time frame. I would highly recommend this dealership, and if you can get Will for your service needs, grab him!!!!! read more

If I could give ZERO stars, I would. Service is HORRIBLE. Every time I get an oil change/tire rotation, the Washer fluid is NEVER filled! How is that possible- when it's on a checklist and the hood is open. Again, the washer was not filled this time. My tires were rotated but were not topped off/filled. They were at the same (31 psi) from when I brought them in. I also went in for a fuel supply line safety recall and it wasn't even looked it. It wasn't even in the system to be addressed. I have leased 4 Jeeps now from Joey Acardi (first when it was Eddie) and this will be my last for sure. I am tired of being treated poorly and things not being done properly the first time. I will go elsewhere even if I have to drive. Horrible horrible service and the problem is that no one cares. read more

Well, I kind of held off on writing a review, hoping something might change. It's been a week and NOTHING. I am in the market for a Jeep Grand Cherokee. I know exactly what I want and found one online at Joey Accardi. Great! Right? I called the phone number to schedule a time to test drive and get things done (I'm a "wrap it up and charge it" car shopper). The girl on the phone was very nice, checking stock on the vehicle I had chosen and even confirmed it was available. She said, "When you get here, just ask for the VIP manager and he'll have your information." Well, I showed up for my same day appointment and asked for the VIP manager. A young man said, "That's me," as he flagged over a salesman to assist me. He asked for my information, looked in the system at the vehicle and added, "this particular truck is on our off-lot." Off lot? Why have me come to drive it if it isn't even there? Assuming the off lot was next door though, I didn't think too much of it. The salesman took over and said, "let's see what we have here." But I came to drive a specific vehicle. Turns out that one is three hours away. I asked why that was the case and was told "well, you spoke to someone at our call center in Boca. Her job is just to get you in the door." Bait and switch. I entertained this further, as I did want to buy this truck. We went to the lot and drove a different truck ... about 20 feet. I confirmed for the salesman exactly what I wanted. He was busy trying to reassure me that he is "no pressure." I don't need pressure. I just told you what I want. We went back inside where he asked me to have a seat so we could work on some details. I politely told him that there was no need for me to stick around. "You know what I want. You have my information and even took pictures of my trade in. Just call me when you're ready to sell me the truck. Cool?" It has been a week. I still haven't even received a phone call. Literally walked in there with a checkbook to buy a vehicle and can't even get a return call. Guess business is just that good. Also, please retitle the "VIP Manager." read more

Don't know how to rate so I'll have to go with one star. Salesperson was fine . Management not so much . They tried to go with the " tax savings " thing to show they were giving me more for my trade. When they were called out on this they claimed miscommunication even though it's written on their sales sheet. They knew exactly what they were doing. A simple " no we can't give you more " would of been fine , but to try and manipulate the purchase order to show they were doing more is just not right.. maybe they were assuming their customers don t have a brain. They told me they have someone else to purchase the vehicle so that's great for them. read more

Went to shop the Jeeps. The entire feel of the dealership was poor. We were ignored for awhile and then a guy on his phone directed someone to assist us. The guy worked there for only a few months and knew very little. Asked if he had someone to shadow him, and he didn't even know what that was. Love Jeeps, but not from Joey. Bought one when Eddie was there. This dealership is just gone hill read more

Reached out via email to get some pics and pricing on a used unit just coming into dealer. I was prepared to pay a slight premium and hoped for first dibs if possible. Employee would not provide pricing nor help thru email. She demanded phone and call before she would assist in any way. No issue, lost sale ! Truck did show pics and about a 10k premium over similar vehicles in marketplace. Unit was missing some options also, meaning a less than loaded truck for a HIGH premium. Kinda glad we did not commit to appointment now. read more

Honestly I wouldn't recommend buying your car from this place and definitely DO NOT get it Serviced here. The service department is horrible at this place. I bought my Jeep here November 25th 2023. My Jeep started jerking when trying to take off at around 2 RPMs. It does it horrible when it's cold. No codes and no lights on in the dash! Every time I've taken it here to get it serviced they have my car for weeks at a time and the issue is still not fixed! Melvin just seems like he hates his job. He is rude and genuinely seems disinterested in his customers. I never get a call from them letting me know when my car is ready to be picked up! I always have to call and they never answer the phone. I'm now being told in order for them to fix the issue "something needs to fail" but when I initially took it up they fixed a transmission temperature sensor! That didn't fail so why was it replaced?! Then after having it and driving it for a week still the issue was not fixed! Took it up again and they had it again for weeks! I had to pay a $500 deductible for them to replace the throttle body! Yet again I'm sure that didn't fail either! It was just dirty is what I was told. The issue is still not fixed. This is honestly the worst car buying experience I've ever had in my life! read more