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Fine Auto Xchange

5.0 (1 review)
Open • 10:00 am - 6:00 pm

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Karzilla Motors - Request to have car fixed barely hours after buying it. And having sat down at dealer waiting since 9 AM.

Karzilla Motors

(21 reviews)

I have experienced many things when buying cars, but I have never experienced anything like this…read more Last December I flew all the way from Europe to the United States specifically because of a car I wanted to import. Before traveling, I asked multiple times whether all the necessary documents for the car were available. Each time I was told that everything was in order and that there were no issues with the paperwork. Based on that information, I took the time and expense to travel there. I inspected the car, test drove it, and checked everything in detail. On the same day, I signed the contract and transferred the money shortly afterward. After that, the problems began. I was repeatedly told that they needed a bit more time to prepare the documentation. After asking 20-30 times about the status and when the car could be picked up for export, I barely received any clear answers. Then in January I was suddenly told that they had a problem: they could no longer find one of the documents required to export the car. They offered to either find another car of the same brand and value or refund my money. I tried to be fair and gave them two more weeks to see if they could locate the missing document. I told them that if they couldn't find it within that time, I would expect a refund. Again, nothing happened. When I contacted them again asking what was going on, they simply told me to send them an address so they could issue a check. The problem is that a check in Europe is essentially worthless and extremely difficult to process. I politely asked them to return the money via a bank transfer instead. Three days ago I contacted them again about this matter. At this point I have also involved my legal insurance and a lawyer, who are now preparing the next legal steps against this company due to their extremely poor and unprofessional handling of this situation.

This is a very scammy dealership, I don't advise anyone to purchase from here. Trust me if you read…read morethe reviews before purchasing from here it'll turn you away. This is an extremely dishonest dealership that has scammed many people when they come to buy a vehicle. They used to be known as "Godzilla Motors," but after causing so much trouble for so many people, they changed their name to "Karzilla Mortors," and they both fall under the same umbrella. Join us on doing a class action lawsuit this company is awful!!!

Fine Auto Xchange - usedcardealers - Updated May 2026

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