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    Top Tier Group

    4.0 (4 reviews)
    Open 9:00 am - 9:00 pm

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    Mercedes-Benz of Delray

    Mercedes-Benz of Delray

    3.0
    (342 reviews)

    I learned an inexpensive lesson today. Don't just make an appointment on the website - call and…read morespeak to a service manager first. My Sprinter has been making an odd noise and I have another 1000 miles to go before I'm home, so I made an appointment here for first thing in the morning. I figured I would spend the day working from the customer service area (assuming could diagnose the problem and could get the parts to repair). I was here at 7:00 and at 7:15, the service manager let me know that they typically hold on to Sprinters for at least a couple of days. Uh, what? He was quite nice about it. The service area is comfortable. There's wifi, there's a coffee machine and they have a small cafe (that wasn't open this early). Starbucks and more within walking distance. So now I'm headed home with the noise and I'll let my dealership back home in Charlotte deal with it. [Review 307 of 2025 - 1970 in Florida - 23869 overall]

    There is so much wrong with Mercedes of Delray and unfortunately it keeps getting worse. I have…read morepurchased cars from them in the past and like prior visits the buying experience was easy. This time I saw the car I wanted, the salesman was a nice guy and I had the car the next day. Simple and quick with no drama, however after that is when the experience went down. Because of the car level I purchased I was informed I would get a higher end loaner which in theory is nice but getting a loaner - any loaner can be difficult here so the promise of a "better" loaner is meaningless and at this point I would take a Yugo. The service decline has also impacted the now non-existent snack area and the shoddy low level car wash. While the listed issues are relatively minor the real problem is that I had a serious malfunction and the car's alert indicator failed which made for a potentially dangerous situation, one which was narrowly avoided. The dealership was of no help and I'm lucky to have safely made it there. Apparently they did know of the problem in the car (which is particular to that model) and I was not notified and on their end they could have taken simple mechanical procedures to lessen the probability of a breakdown or serious accident. When the car was ready they did offer me an Uber from my house back to the dealership but the Uber link had expired as they put in the wrong time and really that sums up this dealership.

    Evolution Leasing

    Evolution Leasing

    4.9
    (36 reviews)

    My husband surprised me on my birthday with my new lease. I arrived later than expected from work…read moreto a beautiful new car...he was hoping I'd be there as they dropped it off but unfortunately things didn't work out as such. Nevertheless I was still completely surprised and happy. A couple of days later he sends me a link that he had received from Evolution Leasing. They had taken photos of my gift being delivered. From the car on the flatbed, placing of the red bow on the hood, their representative holding my 6 month old (lol), my 7 year old "driving" the new car, several of my husband and our 2 boys standing with the car etc...they uploaded all our pics into a Dropbox account and sent them to us! A week or so after we get a coffee mug with a picture of my husband and two boys printed on it and a couple days after that a magnetic calendar with some more pics!! I can't say anything about the financing or in and outs of the actual car "buying" portion of the deal as I wasn't aware he was getting me a car, but he seemed very much at ease with his purchase. I'm extremely impressed by their customer service. Our experience has been above any expectations we have ever had for a dealership. Can't recommend them enough!!

    Another incredible experience with Evolution Leasing. From the beginning of our search to delivery…read moretoday of our new vehicle it was nothing but exceptional service from Mo and everyone at Evolution. Found the vehicle we wanted in our preferred options and well within our budget. Already placed the order for our second vehicle with them and waiting for delivery of that one. Thanks to everyone at Evolution Leasing. No one better in the industry. Don't waste your time at the dealership let them handle it all.

    Top Tier Group - carbrokers - Updated July 2026

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