5 star service! We couldn't have asked for a better experience. We worked with the amazing Miss…read moreDiamond. She is very approachable, thorough, efficient, promptly communicates and most importantly...she is honest. She answered any and all questions we could possibly think of (in a way that was easy for us to understand). We ended up with great coverage and at a great rate. Win Win! She has gained a new lifelong customer and I highly recommend her to everyone for any and all of your insurance needs. She definitely lives up to her name

Very Disappointed especially as I am already a client for my Homeowners Insurance as my former…read moreinsurer retired and I guess Kirstein purchased their book of clients. I was inquiring about car insurance as my renewal was about 5 weeks away. I spoke with Jessica as the owner wasn't available. Eventually she asked me to send her a copy of mine and my wife's drivers license which I did the next morning.......Four weeks later nothing. No return calls to my calls to her, no information at all and not a return call from the owner either......maybe they have just gotten to big!!! Jay Meitchik

I owned my insurance agency and feel that I can voice my opinion with some authority…read more The representative person whom I have the pleasure of working together absolutely did an extraordinary job. His goal was to make sure my coverage was as perfect as he could to ensure in the event, I would have a loss or claim I would not be told 'Sorry you're not insured for this loss'. He also requested quotes from various companies to make sure I had the best coverage, but also to obtain the lowest price available. A consumer could not ask for better service and concern for the insured. I highly recommend Keystone as the agency to handle their insurance needs.

I was here to support a dear friend with her condo insurance. Nice office setting. The…read morerepresentative was extremely friendly and knowledgeable about all the aspects of the condo coverage as well as options for the major underwriters. I was the fly on the wall but the representative was able to produce the appropriate quotes and options until my friend was able to make a determination. Good trip to the insurance folks.

Great service!!! They were even able to reduce the cost of my home insurance. Easy transaction…read moretoo. Very happy.

I've had horrible customer service with John at the Fort Walton Beach location. I've been…read morecancelled twice for my homeowner's insurance through no fault of ourselves. I cancelled a commercial policy on a vehicle and they cancelled our other two cars instead - we drove without insurance for the last week - not knowing. They never answer their phones - you are on hold forever. John ignored several emails from me and sent me a email apologizing for his lack of customer service. Do not use this agency- you will regret it.

good service Mrs. jhane was so nice and kind and gave me the best rate i thank her so much!read more

I just got a new house a few months ago and had been meaning to tout how great an agent I have…read more Like a general contractor, or a real estate agent or a tax guy, everyone's got "there insurance person". So when I got the new place I asked around on who recommended someone. EVERYONE recommended their own person, of course. So I got quotes and spoke to many people. I was advised by friends that "they are all the same" but I already knew that wasn't really true. My forth quote I was working to get was from Toshiko with Blue Sky. First, she was great to speak with and quick with any email correspondence. She was always cheerful and was transparent about the process for the best rate. We had some small issues and she helped work through them step by step. Before I knew it I didn't consider working with anyone else and we had locked down a solid rate. And closed on the house. I'm happy to say Toshiko is my agent and I've already recommended her to others.

I would like to say that I've been using Florentino Insurance for years for my small Driving School…read morebusiness. Angela goes above and beyond to help the customers! I had a little issue with my renewal policy, I was very stressed out! She was able to take care of it for me so that I can breathe a little easier ! if you're looking for the best insurance Good price don't hesitate to call Angela. She will take really good care of you. I highly recommend.

From the owner: Locally owned and operated, Fiorentino Insurance Group has delivered quality insurance solutions to…read moreindividuals in Florida, specializing in Homeowners and Business insurance coverage. Our team of experienced insurance professionals is committed to helping you find a policy that fits your needs. We focus on providing one-on-one attention and exceptional customer service to create an experience that is difficult to find in today's market. At Fiorentino Insurance Group, we'll work with you to ensure that you and those you care about most are protected.

We could not be happier!! We highly recommend Stacey Zeitlin at Brightway Insurance. She was easy…read moreto reach, quite accomodating and her quotes were perfect. Stacey saved us a substantial amount of money on premiums for both home and auto. robert and Ilysee Krieger

Bright way already had my home insurance. I needed to add my car and called to inquire about policy…read moreand pricing. Stacey took care of everything and within an hour or so came back with a great rate, paperwork done, and sent me (digitally) everything I needed to transfer my insurance from out of state. Highly recommend!!

Representative was clear, concise and personable. The rates were in my sweet spot and I would…read morerecommend this office to anyone looking for a fair and honest quote

STAFF AND STEFANIE Are one of the RUDEST people I have deal with in a long time. I know I am not…read moreeasy but dang......They speak to you like your a child! They obviously do not care about LONG term clients - Seems like they are Very UPTIGHT snobby people there. I am leaving state farm because of them!

We were surprised with a huge increase in our homeowners policy recently and starting shopping…read morearound. Lisa contacted us very quickly and we got right to work. It took a few weeks to square everything away to get more discounts and during this time Lisa was very responsive and helpful. We felt very secure throughout the process and it turned out that we saved a lot of money. While saving money was great what was really impressive was that level of service from Lisa and her team. We spoke with other agencies and just did not feel that level of care. To the point we are switching to Atlantic Insurance Group for all of our insurance needs and we're so confident in their abilities we're bringing in family and friends. Great experience!

In September 2025, I received a disturbing letter from my insurance State Farm the Underwriting…read moreTeam that they were giving me 1 month to look for another Insurance Carrier as they were planning to drop us permanently on our auto Insurance that we had with them for many years. They explained that unfortunately my wife was involved in a terrible auto accident that almost killed her. Entering January 2025, we were heading home, and Vehicle # 2 ran through a red light at a speed of 90 miles per hour in a 45-mile zone, that destroyed my mini coop convertible. The car was destroyed, and air bags deployed were almost set off fire due to the impact. Prior to that in the year 2024, the month of February, a box truck went into my wifes lane and destroyed her left driver side on the mini coop she was driving. All 3 accidents were clearly not my wifes fault and State Farm who we had insurance with on all three accidents having my mini coop convertible, decided to drop us and said we were involved in too many accidents. Clearly it was not my wifes fault with these careless drivers that should not be driving on the road. It was soo disappointing trying to resolve this issue when State Farm knew and had Police reports, pictures, videos, cameras and I am certain they had their Investigation Team that it was not my wifes fault but still decided to drop us due to accidents that my wife did not cause. I also reached out to State Farm to explain to them that they had wrong information about her husband and tried to clear my wifes name on State Farm Policy. Atlantic Insurance Group is our Auto Insurance that opened there doors for my wife & I...Appreciate it...I highly recommend Emmanuel J. Acosta!!!! They had me as the husband involved in all three accidents in which that information, they had on the computer system was incorrect. By having this information wrong at their end, it did not allow me to shop around and go with Progressive or Gieco or Allstate due to State Farm not fixing this information on their computer system. In this letter that I received in the mail I had 60 days to resolve this issue and State Farm made it very difficult to clear up my wifes name and get rid of the wrong information they had about me. In trying to resolve this devasting issue because I needed insurance to go to work and try to survive in this rough economy, while struggling to find an affordable coverage for my Honda accord which was my auto vehicle because my wifes mini coop was destroyed due to the January 2025 accident, I spoke to a young man named Emmanuel J Acosta - 220 Agent / CSR representative where his office is located at 1750 N. University Drive, Suite 227 , Coral Springs, Florida. I explained the scenario I was facing with State Farm. He not only beat the quotes I received from other companies but also took the time to walk me through every detail of my policy. He was extremely patient and helped me understand the different coverage options, something my previous agent never did. The process was stress-free, and he treated me like a priority, not just a policy number. I highly recommend Emmanuel J. Acosta and this Agency for their outstanding service. What a difference a good independent agent makes! I have finally auto Insurance!!! It has been an excellent experience, and I'm very grateful for his expertise. He ensured I received top-notch coverage. Emmanuel made it his mission to get me the coverage I needed to be able to go to work. Again, none of the accidents mentioned above was my wifes fault and I am very, very, very disappointed on the way after 20 years of being with State Farm how they decided to drop my wife and I like a heartbeat. This was not a fair game. Thank you, Emmanuel, for all the extras that you did to make this happen at your end. All the paperwork was handled; he made the switch completely painless. Hes the best in understanding your needs. Tony E & Maria E

DO NOT TRUST THIS AGENCY WITH YOUR HOME OR YOUR INSURANCE COVERAGE.!!…read more I strongly recommend staying away from this agency. My experience was extremely unprofessional and completely unacceptable. I purchased homeowners insurance through this agency and trusted them to properly handle my coverage. They knew there was an inspection issue and knew the policy was being cancelled, yet I was not clearly informed that my homeowners insurance had actually been cancelled. I only discovered the problem after receiving a $1,770 refund check and having to repeatedly contact the agency myself to find out what had happened. I then spent weeks trying to resolve a situation that should never have reached this point. As a result of this coverage gap, I am now facing an approximately $790 charge from my mortgage lender. I have documentation, emails, cancellation records and communications showing the timeline of what happened. What is even more frustrating is that, instead of taking responsibility for how this situation was handled, I was repeatedly told that the responsibility was mine because an inspector supposedly could not reach me. Meanwhile, the agency had already been communicating with the insurance company about the inspection and cancellation. This is not the level of professionalism, communication or accountability I expect from an insurance agency. I have already had to reconsider my relationship with this agency for other insurance as well. DO NOT TRUST THIS AGENCY BLINDLY WITH YOUR HOME OR YOUR INSURANCE COVERAGE. Verify everything yourself, get everything in writing, and do not assume that your agent will notify you when something goes wrong. In my experience, this has been one of the most disappointing and unprofessional experiences I have ever had with an insurance agency. I absolutely do NOT recommend Fernanda Macedo Insurance Agency.!!!!

What a great experience dealing with Fernanda Macedo's State Farm office! Jonathan Assis from her…read moreoffice was amazing. I sent him my renewal quote from Allstate and within minutes I had a comparable quote. I was impressed with level of detail and how easy he made the process of switching insurance for me so I bound my coverage on the spot. Thank you Jonathan!