Buying process is far different ... and let's preface that the unit was priced much higher than…read moreothers in market, not negotiable, and Carmax too now adds dealer prep and handling fee in the 1000 dollar range. So we found a car outside the area. We paid the have it transported here from another Carmax. We contacted a local GM dealer and found that Carmaxs Equifax reporting (versus Carfax) was incorrect and manufacturer warranty was finished. We also found the CPO on file was never paid for original dealer and thus not in effect. Urgh .... So we reach out after hours by chat to discuss cancelling and to find out the process when they were incorrect. Not to worry, the car was on a test drive and being sold today. Didn't you see the refund pending for delivery you paid ??? What ... So in effect the delivery was paid and funds received. The car was on hold and Carmax allowed another buyer to test drive and buy a unit held for transport. Then they just refund the money and fail to alert via phone and email. Wow ! Now again we were going to cancel and all is well in end. We won't likely ever consider Carmax for a buy in future however. Bad info on cars, poor hold and transport policies, and true lack of empathy around their business model and loopholes. Just another typical car dealer experience !!!

We stopped at this Carmax to check out some used cars for sale and maybe test drive one or two…read more The way it works is that you basically have a Self-Service system here. You go to the lot and you spot what car you want to test drive and they will then set you up with the test drive. I guess it's a good system if you don't see anything you like and you don't waste a salesperson time, but I thought that was kind of odd. We walked around for about 15-20 min and did not find anything that caught our eyes. But at least we now know how it works.

Sheehan Buick GMC is the best! Courteous & friendly employees. A big thumbs up to Jeffrey, Fred,…read moreMatt & Marc. It's always a pleasure to deal with this establishment. And the cleanest of any in the area. Spotless! Great coffee too.

Took my father's car for it's regular service. I requested Andrea, who has been at Sheehan 8 years…read moreas my service advisor. She has been reasonable and efficient to deal with. Checked out with Tori, who is new to the dealership and far more helpful and nicer than her predecessor. Watch for service specials or coupons to lower the otherwise exorbitant price of service!

Looking for a clean used car. Was able to search the lot without a salesperson hovering over me…read more When I saw something I liked I went in and was introduced to Joel. He was very laidback and extremely helpful. No pressure. Gave me the information I needed to make my decision. Did some other homework and called back. Joel was not available however his teammate,Adan, was able to seamlessly assist me with a test drive and other questions. I HATE buying a car. Nothing EVER pleasant about the experience. Well, Toyota of Deerfield changed that. I have a very good condition used vehicle in my driveway as a result of the experience I had. If you're looking...see Joel or Adan. It's worth the look. Not sure about the service department but too early to say in this journey. Great job Toyota of Deerfield!!!

I hate to give any one a bad review in my 54 I feel like it's my due diligence to let other people…read moreknow . But I had to tell my neighbors In the community.."Beware of this service department." They are very rude and not professional. If you want to know why. Or you can just take my word of advice. If your like myself I like to go to a dealership for OEM parts and bigger service than oil change and brake pads . Just go out to Coral Springs they are my go to now no problem out west it's a little out of the way. But well worth it... The service department will try to find things that are not needed and over charge you. On several occasions I had problems with that . I never dropped a bad review. Until I Got an estimate in writing. Water pump and timing belt. Thermostat. That 1000k mile routine service that stated in my owner's manual. Can seals , tension, pulley and new serpentine belt I just replaced with they call it a drive belt. They said they can't do the job without doing that. I mean these little things just started adding up . Basically telling me they can't take a serpentine belt off without breaking it. I should've just left at that moment but I was already there. I had the time off. I said let's just go ahead with move forward and just get done , quoted me $1300 1-1/2 months later . I came in the it was $1900 for the same service. I just shook my head and said well it needs to be done, pls make sure there is nothing else that needs to be done i did not even want to pay $1500 ( on line and other dealerships charge $1100 ) then they said 1/2 way through the process oh you need a $500 part ( that's was clearly in front ) if they even change lf the bracket . , Needless to say jump in the car 1 mile on the way home water coolant exploding from my engine off and towed back to the the shop . And again I said it's leaking oil real bad. The service manager insisted that it was my vehicle's leak. I said no.sir this leak is leaking 2 quarts in 4 minutes leak ( cam seals ) and they showed me the leak is not leaking anymore. I took a picture of it cause it was a quick look while it was a part. I looked at it further they said it was perfect. The leak was from something else. I need to replace something major and needless to say they forgot to put a spacer on my pulley. My timing belt jumped and ripped and didn't thank God it didn't break, but it was holding on by a thread! And then they finally admitted that it was their fault and they will fix it . ( the manager didn't get back with me forever. I had to go over to Corporate in Arizona to have him call him , And he said you have a problem with my son ? ) I said I don't know who your son is but I have a problem with your mechanics. Apparently his son is the manager of the service what a very expensive service job and night mare ( first of all I bring my truck in running like a sewing machine , they almost blew it up three times luckily, I watched it and drove really slow .) less then 10 mile total I Aaa towed it 2 times to my house and then to there shop . I could not believe they didn't want to even send a tow truck to pick it up. I would never trust that dealership for anything every time I go in there for Oil Change before that they told me I'd have to do brakes and such. I did my own Brake Pads. I told him didn't even look. Also they said I needed a new cabin air filter in my vehicle doesn't have a cabin air filter. It's just a very unpleasant experience, oil change I used to have done there . I had a very bad experience with the manger of the dealership and the service department manager ( he was adamant about my truck having an oil leak. Didn't even wanna look at it. He says oh it says here that you had an oil leak. ) you didn't even go outside to look at I said can you please just go out here and look at it one of the Service men looked at it I said oh yeah that's definitely not from any other leaking problems. Needless to say . I over paid for the Service and was just swept out under mat and turning me around . I had to go back 4 times and I never got a single response or a apology from the Manager only one service assistant manager said I apologize after I pointed out that they did not put my perfect running 4.7v8 back together, and all that time side of the road , my towing, thank goodness I had Aaa towing. And all the time with out my vehicle. They didn't even bother to wash there greasy hand prints off my suv . At this moment I just took my keys any prayed they did what I paid them for correctly. Oh no sticker with the mileage on the engine .,night mare

The absolute nicest employees with the most beautiful cars at King Hyundai in Deerfield Beach. Our…read moresalesman's name is MURAD. We leased a GV 80 and he made the transaction happen in a timely manner and he was always smiling and laughing. Upon leasing, he went in the car with us and explained how everything works. Everyone who works here is always in a good mood which makes your leasing or buying experience fun. Highly recommend this car dealership.

How my car was returned to me from KING HYUNDAI in Deerfield Beach - Mon 9.21.2026…read more They committed INSURANCE FRAUD. Gary's word "BAMBOOZLED" That is what was done to ME. After a total of $10,556.00 of repairs per the receipts, Now car will not START or Turn Over once again - this is very disappointing. Filed a Complaint with HYUNDAI. That does not fix their negligence of spending my INSURANCE MONEY in the most inappropriate way and returning my car back to me STILL NOT DRIVEABLE after 1 day (Thursday 9.17.2026) - pointing fingers, refusal to change the invoice to the 10/10 powertrain warranty thru HYUNDAI. Atrocious... Appears from RESEARCH - a FAUTY STARTER MOTOR - Origibnal Issue of car not starting/turning over So, no driving. This has been almost 11 months of being inconvenienced - horrible. Car returned with Engine Cover loose under the hood. Electric Door Switch replaced - have a broken area surrounding the small square notched cover giving access - a gauged broken cracked door handle inside - my goodness, lock works perfectly - who would do that? CAR was given back to me Friday 9.11.2026. Repairs I was told were not approved yet. Told to bring it back Wed 9.16.2026. Finished in a few hours. TMPS was still on since 8.28.2026, they never put air in for me but added it on the receipt as if they took care of it. I asked why they did not address the warning light? I was lied to - he said, we did put air in the tire and it would not hold - tried to tell me it had a nail - that was NOT TRUTHFUL. They NEVER put any air in it - I did air myself, but TMPS still would NOT go off. So once again I took a time stamp of when I filled it and when the TMPS went away after I had filled the car with gas and texted it to the SERVICE ADVISER. All fixed now by ME. Tire filled TUES 9.15.2026 and warning light all gone. Amen Looking good ... now I have Cold Air too. Amen Other Parts should arrive soon - I had to wait til Wed 9.16.2026 for the parts to arrive - to bring the car back to them. Amen Kept me waiting a very long time in the waiting area on Thursday 9.10.2026 when I came in with these NEW ISSUES they created from NOT FIXING THE ORIGINAL PROBLEMS after returning the car to me on Thurs Sept 3rd - supposedly all is diagnosed & just waiting on approval. Would not give me my car back so I could leave, did not offer me a LOANER - told me I needed a TOW TRUCK... I was attacked & ridiculed by the Service Adviser with witnesses. I was appalled. All on SECURITY FOOTAGE - I chose to leave the dealership after I was bullied. I walked away down the street to go eat something after waiting approx 6 hoursf- I have Diabetes. I had to get a HOTEL ROOM - very selfish young man playing games with anothers life. After the first repair of $8,104.80 from my EXTENDED WARRANTY used to supposedly fix my faulty ENGINE & ELECTRICAL issues DRAINING THREE BATTERIES. I now had the car returned to me with NEW ISSUES that I never experienced with my car before. It was always very reliable until October of 2025. Stalled three times in the past 2 days, no acceleration when you try to restart the vehicle, scary At a RED LIGHT all three times - and it STALLS for no reason .. the battery light comes on, the OIL ENGINE LIGHT, & the KEY FOB LIGHT the ENGINE LIGHT and occasionally the ESC Light I accepted the car back with the TMPS on and I should not have done that. It always automatically went off once air was put in the tire, and you began to drive. Very strange a Mechanic would give you your car back that way - carelessness. The main problem was three new batteries installed in 10 months - diagnosed in 10.25.2025 BAD BATTERY - that was an incorrect diagnosis. Batteries were drained by a MALFUNCTIONING DEFECTIVE ELECTRICAL SYSTEM. The electrical or computer system is NOT RIGHT. Was not addressed on the "problems with car" receipt I was given. Not good. Guided to go directly to the dealership after new battery was installed from Pepboys, and MECHANIC documenting a P1180 Error message for the ENGINE LIGHT ON - do not believe this error message for FUEL DELIVERY SYSTEM was addressed then. This was NOT ADDRESSED. I have chosen to be most patient with this ordeal - NO FAMILY SUPPORT

I bought two cars from Century Motors, both were priced fair and a good deal. I am curently eyeing…read morea third purchase.

I purchased a vehicle from Frank on May 26. First, it took about 2-3 weeks to receive the vehicle,…read moreand there was very little communication from the seller during that time. When I was finally able to get in touch with him, he said the vehicle was "in the shop" being looked over one last time. Once I received the vehicle, I drove it one time and it immediately overheated, spilling fluid all over my garage. Since then, it has been in the shop twice and is basically nonfunctioning. I reached out to Century Motors but have not received a reply. Based on my experience, I would not recommend purchasing from this dealership.

Unprofessional, Dishonest, and Predatory, A Slap in the Face to a 7 Year Customer…read more I have been a loyal customer at this dealership for the past seven years, having bought my Honda brand new right off their lot. After my most recent experience, however, I will never return. I am incredibly frustrated with their blatant lack of accountability and dishonest business practices. About five months ago, I have the engine splash shield fixed. They completed the job, and I was led to believe the issue was fully resolved. Fast forward a few months, and the exact same issue happened again. When I brought the car back in, the service advisor, John, told me there is absolutely no warranty on the labor they previously performed. To make matters worse, he actually admitted that they only "tried fixing it" the first time around. When I confronted him and pointed out that their own system literally says the part was "fixed" not "attempted to fix" he had no valid excuse. Because their initial shoddy work failed, they are now trying to charge me a staggering $700 to replace the entire piece. It is completely unacceptable to perform a temporary band-aid repair, log it as a permanent fix in the system, and then demand an exorbitant fee from a longterm customer when that exact work inevitably falls apart. This dealership is highly unprofessional and is clearly taking advantage of people. Refusing to stand behind their own labor and trying to squeeze more money out of a customer who bought a brand new vehicle from them and stayed loyal for seven years is a terrible way to do business. Save your time and your money, and take your car to a shop that actually operates with integrity.

I do not typically write reviews of other places than restaurants, because I am a chef/restaurant…read moreowner, and that is my passion, but when a company and a member of a staff go out of there way to help me, make things right, and provide exemplary service, I feel compelled to write a review to give kudos for their thoughtful help! This happened in my experience with Pompano Honda and specifically with one of there sales team, Tyson. Who went above and beyond, with exemplary service, care, attention to detail and follow-up, that is rare in this day and age. This happened on an occasion, that is very stressful, takes a leap of faith and was a large purchase order, buying a car site unseen, then shipping it to across the country, from Florida to California. Tyson was extremely helpful in the initial sale of the used Jeep that I purchased, providing me all the information that I needed to make the purchase of a vehicle I had only seen in pictures. He then helped me with the shipping of the Jeep the paperwork I needed to register the vehicle in my state and even called me when the Jeep arrived in California. Already great service, tremendous help, but here is where it goes further. When the Jeep arrived, I found that it had a very small radiator leak, that had unfortunately slipped past the vehicle inspection. it was so small, that I understand how it happened. When I informed Tyson of the issue, even though used cars sold and purchased are sold as-is, without a warranty, Tyson, alleviated my concerns immediately, by letting me know that he would take care of the issue, would go to his manager, to resolve the issue and he would get back to me by the next morning. True to his world, he gave me a call the next morning and told me to take the Jeep to a mechanic and the dealership would send a check for the repairs. I was so relieved that Pompano Honda stood behind a sale they did not have to and that Tyson, followed up after the sale and made sure, that I and my vehicle were taken care of in a stressful situation. I took the Jeep in the next day and had the radiator replaced, true to his word and Pompano Honda's management, a check was issued, sent out, paid in full! Thank you Tyson, and Pompano Honda for standing behind an issue with a sale you were not obliged to stand behind, resolving the issue quickly, fairly and completely. Truly, if you need to go to a dealership and salesperson, who will supply you a great car, at a fair price and if there is an issue, will stand behind the sale, if there is an issue, go to see Tyson at Pompano Honda, you will happy and satisfied that you did!

I was offered $25,000 for my car and this was put in writing. When I went to the dealership to…read morecomplete the purchase, the offer dropped by $1500 for absolutely no reason. I stated many times that I did not wish to purchase the Phil Smith Kia protection package at a cost of $1995, yet it appeared on my purchase order without any authorization from me. Astoundingly, the managers of this dealership took umbrage with me for even bringing this up! I was also told that the car was in excellent condition yet it needed a repair that was blatantly obvious and cost $325 in additional money to be paid by me. All of these things speak to the lack of truth and honesty by the dealership. So I guess my final statement is caveat emptor (let the buyer beware). I suggest to all of you potential buyers that you check the integrity of this dealership before you contemplate a purchase. My recommendation is STAY AWAY!

Was looking for a new Kia Telluride and found one at Phill smith…read more MSRP was $35865.00 They gave me a warm fuzzy feeling and got me sold The paper work was done and stupid me did not look hard enough at their twisted numbers. Car cost me $39860.00 + tax Plus a additional $1374.98 Dealer fee On top of what they made on the car From the factory They added a total of $5465.00 The moral of this story Don't trust these people Aways read the contract before you sign Scum. On the positive side, The car is fantastic I'll give it 5 stars!

Went to see Scott at Phil Smith Kia for our third car purchase.He got a great car price we had in…read moremind . Thank you Scott! We will definitely be buying our next one with you as well!

Took my 2025 Kia Sportage in for service as I thought the car was not running correctly. I made an…read moreappointment online which was very easy to do. My service representative Jeffrey Valdez discussed my issues and took the car in for its service. He asked if I would like a ride home or stay in the waiting room, I chose to wait. Everyone in that department is friendly and polite. Jeffrey came to get me and let me know the car was running just fine. I can't thank Jeffrey enough; he is a pleasure to work with. It's people like him that me come back to Phil Smith Kia. Jeffrey Valdez is an asset to your business.

I have gone into the dealer twice since I bought my SEL SUV. I complained what when you drive on…read morethe highway. Its seem ike I have wind tunnel in my car and can not hear any conversation. I called and spoke to Chris and he claims knew nothing. I came into the dealer for a oil change and reported this to the service manager. He test drove it on Federal highway and nothing?? The second time I came in a spoke manager and she was going to call and never did. Its a shame we can buy a SUV and you cant have company in your car bcause the noice is so loud you cant hear anyone. And its a shame it on the web site on issues I am addressing. But I guess sales numbers are more important that customer being happy. Plus my last two visits for oil changes there was not one person in that showroom when a person came in and I was told by sales its always empty at 11am

I was searching for a specific trim on a Mitsubishi Outlander. I called in and spoke with Neil,…read moreapparently a Manager over there. He told me that the vehicle cost was $36.5K. I told him I was looking for a leasing at about $400/month. He said I needed to put $6k down. I told him that I would think about and stop by on the next day. Before I went there, I went online at www.mitsubishicars.com (manufacturer) and I found the same vehicle at $37.1k with less than $5k down and $347/month. A sales person called AJ left a message reminding me to stop by. And I did. AJ showed me the vehicle, which was exactly what I was looking for. We sat down to decide between leasing or purchasing. He told me that I needed to put $6k down and the monthly fee would be on the low $400s. I told him that this does not match what the manufacturer offers online. I showed him the link to a car $500 more expensive than the one we were talking about, with less than $5k down and $347/month. He claimed that those prices didn't include dealer's fee, title transfer (?), tag (I have my own), and sales tax. Even assuming that the online deal didn't included all that, we added up all the fees that he claimed to be missing from the manufacturer's offer and turned out that his numbers were still way above the new projected price. I told him that a lease on those terms were not acceptable. Since I wanted the car, I asked for a cash price for financing, instead of leasing. After dancing around the subject for a while, he finally told me that the vehicle was actually $40.5k, not $36.5k. He said that currently there is only 5 units in the whole country with the configuration I wanted, thus they would be charging me a markup of $4k. Let me be clear about this. I see no problem when a dealer overcharges for a vehicle that is in high demand, this is business. However, I think it is despicable and dishonest when someone offers you a price to get you driving 1hr to the dealer just to realize that the dealer was lying about the price. He said that the car was flying out of the shelf, was very easy to overcharge $4k. I told him that I could pay $4k, $5k, or $10k if that was what I was offered by phone and agreed upon. I told him that it was completely dishonest on their part to bait me in, and I would not buy the car. He asked me to compromise, maybe meet him at the middle (meaning agreeing to overpay $2k), and I told him I would feel bad paying even $1 more when I was lied to. I also told him that I WANTED to buy the car, but I didn't NEED to buy the car. I suggested him to keep the and oversell it to their next scam victim. I don't need to stay anonymous, all here is true. My name is Andre Martins.

Jahmel is an asset to this establishment. Stopped in to get new windshield wipers and few other…read moreitems. In and out quick. This a large facility stocked well. service was top Notch. Will be back In The future.

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