I reached out from an advertisement, that simply posted a downpayment, I asked what was the actual cost of the vehicle. The sales person Freddy refused to give me a price and said come down here and provided an address. Literally can't get a price without an hour drive. Should be against the law. read more

I'm a mom of two and I put a lot of trust into people like Freddy and Jose in times of need, just like recently. I would not give a good or bad review unless it was honest. This is why I waited a while to make my review. I notice that a lot of the reviews are preventable issues. Jose and Freddy did not let me off the lot without making sure I was accepted, approved, insured, and comfortable with the deal. My car has no issues and if I did have issues I feel welcomed enough to come to Freddy and Jose with concerns. They kept their word on my down payment amount that I saw on OfferUp as I did have approved credit. I'm beyond thankful for these two for trusting me as much as I trust them. Very honest service! read more

Purchased a car a year ago and I had to put a new engine into it already. Wouldn't recommend this place at all. During closing sale they asked for a higher down payment and advised us to not mention it to the finance bank, they love to scam people. read more

BEWARE! Car Expo! I politely texted the sales rep to send me his CarFax. He said he had it but I had to come to the dealership!!! "Bait and switch" tactic!!!! DO NOT TRUST THESE GUYS! read more

Car Expo - BEWARE! Car Expo, Downey CA - Car Dealers Near Me - Downey, California

Do not go to this car dealer they sale fucked up cars that why they only give 1 month warranty i just bought a ford explorar from them and the check in has come out twice and they dont want to fix it , so i have to waist more money to fix this fucked up car. No vayan a este dealer venden carros que no sirven poreso solo dan 1 mes de garantia y los carros salen defectosos read more

Car Expo is reliable. They were able to help me out with original paperwork from a purchase I did 6 years ago. The Audi TT I purchased from them met my expectations. Really happy with them. read more

I was a 1st time buyer and got approved thanks to Fredy!!! He is a good sales person He help me with low down-payment I purchased a ford mustang GT. Thanks Car Expo. read more

Car Expo - GT - Car Dealers Near Me - Downey, California

Before anything, AVOID THIS PLACE AT ALL COSTS. I WOULD GIVE IT A 0 STAR IF I COULD. We went to sell a car to them a few months ago and got an offer on the car. We had owed money on the car and registration. The guy JOSE working there "salesman" who we will get to later told us that we owed $1,000 for registration. Keep it mind THE OWNER WAS STANDING WITH US THE WHOLE TIME THIS CONVERSATION WAS HAPPENING. So they took that $1000 off the offer they gave us on the car so they can go ahead and pay it. No problem right? Us and JOSE Agree on this and then go inside and call the loan company to find out how much we owe on the car. $1,500. NO PROBLEM. Took it off the offer as well which is fine since we had owed money on it. They proceed to tell us that they will pay for the loan and registration to get the title mailed to them. At that time, the car was still under my name so all the fees on the car was falling back on me still since they "paid" all these fees after they sold the car. SHADY. We get a letter in the mail from the franchise tax board saying that the $1000 that JOSE said they where going to pay for DIDN'T GET PAID. Which means I paid for it EVEN TOUGH THEY DEDUCTED THAT FROM THE APPRAISAL weird right? we take this paper to them saying that you guys haven't payed it and it's costing us even though we don't own the car anymore. They said wait a few days while "their paperwork" goes through on the DMW system. Bulls*it. We waiting for the day they told us to wait for and went back. Owner wasnt there. JOSE said come back after a few hours and I will have a check ready for you. WENT BACK. No check at all. We asked why, he said "because the owner is not here" BULLSHITTTTTT. We have been at this for a whole month regarding the check. Your saying you guys working there can't write a check and authorize it without him being there? WEIRD. We waited another week for the lieing ass owner to "come back" went back and he wasn't there. He said come back a few hours later so that's what we did. Went back and he was there this time. THEY KNEW I WAS COMING FOR THE CHECK. I get there and wait 15 minutes for the owner to come out and he finally comes out saying that JOSE didnr get the paperwork ready for him to write the check EVEN THOUGH JOSE KNEW I WAS COMING. He wasn't there at that time apparently was in "Cerritos" ok. Owner comes out with a check for $520 talking about this is what we owe you not $1000. WE TOOK $1000 from the quote FOR A REASON. I said to him this isn't how it works you don't make up numbers and give me what you want. He saw all the paperwork saying that he owes me $1000 and still has his dumbasss mind stuck on $520. I said to him we made an agreement in the beginning and that's why we made adjustments to the price. LISTEN TO THIS HE SAID "JOSE IS JUST A SALESMAN HIS WORD DOESNT GO" SORRY?????? so the salesman can tell me $1000 just to SCAM me and give me less money and at the end you give me wbat you feel like giving me? If his word doenst go then what did we agree on? The owner was standing right there when the convo was happening and didn't say a word. HE KNEW WHAT HE WAS DOING. THEN HE SAYS "IM DOING YOU A CURTSY FOR GIVING YOU THE MONEY, I DONT HAVE TO GIVE YOU ANYTHING" HE DIDNT SAY THAT in the beginning. THEY SAID WE WILL WRITE YOU A CHECK FOR HOWEVER MUCH THEY CHARGED YOU FOR THE REGISTRATION. The guy was making up every lie in the book thinking we are stupid. We know how the game works and you had your fun with it. DONT STEP FOOT IN THIS PLACE UNLESS YOU LIKE THE THOUGHT OF BEING SCAMMED . WORST CUSTOMER SERVICE EVER. They don't greet you with respect or care. WE THE ONES PUTTING U IN BUSINESS . WE WILL GET THE REST OF THE MONEY BACK ONE WAY OR ANOTHER. DO NOT GO HEREEEEEEE ‼‼ read more

DO NOT go here! Avoid this place at all cost! These guys are extremely shady. Just read all the other reviews and believe them! Drove by this place while looking for a car. I get there, checked out some cars and the guy was extremely pushy with the sale. I asked to see some cars and if they had the key so I can check the inside. He asks me to go inside the office. I thought that was weird. Then he started giving me papers to fill up to run my credit score. I haven't even picked a car! I literally asked to see the inside of a couple of cars then all of the sudden he's already asking me to fill up the application. Major red flag! I asked why we're running my credit score when I haven't even decided which car to get or IF I'm going to get a car. He then proceeds to tell me not to worry about it and he'll see what car he can sell me depending on my credit score. Yeah, that's not how it works. I wonder how many people they've done this trick to and actually sold a car. I feel sorry for those victims. They were very pushy, asking me what they need to do to close the deal. Again, I haven't even checked the cars out yet. Wth? Btw at one point in our conversation, the guy "jokingly" said that I ask too many questions. Like no sh!t. I'm trying to buy a car, of course I'm going to ask a lot of questions. So as I was walking out of there, they start telling me that there's a 1 year warranty on the cars and what not. When I got home, I looked them up on yelp and sure enough they were really shady. Apparently they don't even honor that warranty and the mechanic is never in location. Don't even step a foot in here. Shady practice. read more

Not a good dealership, unethical business. Sold me a car and they took it to an unknown mechanic somewhere unknown to me all what was done is reset the panel (check engine) light. Had many problems and with engine light and trying to register. read more

First of all I want to say thank you to Jose the manager of the dealership he took really good care of me and walk me thru step by step he made my experience much easier and wonderful, I will come back again near the future to purchase another car I am very happy with my New Jeep that's fully convertible now I am ready for the summer , and all type of weather's , thank you again Jose for your service and the wonderful experience read more

Car Expo - My new keep - Car Dealers Near Me - Downey, California

BEWARE All the bad reviews here are true. Sellers lie about Mileage, it's unbelievable this place is allowed to operate. cars have major major problems + the guy couldn't even back out a jeep I Ubered 45 mins to see and they lied about how many miles. Save yourself time and annoyance. Don't even bother. read more

Worst customer service and prices are a scam. The prices on the website are a scam to get you there. Actual prices are like 5000 more than that. Guy will not answer your questions. Slammed the phone down on me when I tried asking the condition of the vehicles. Why bother even have a business when you dont know how to talk to your customers. You want people to throw money at you? Learn to have some customer skills!!! I would a bit more somewhere else just to avoid this place. read more

We bought a car here. And in a few days, the engine started to shake. The car had some problems. I tried contacting them, and they keep on lagging. And lagging. I don't know what else to do. I'm stuck with the payment and the car doesn't work. They don't wanna help me so google help me. read more

We went in to buy a jeep and it looked nice we took it to our mechanic and he named the problems and we told the salesman and he said the mechanic was lying and that the car is good and all the problems are lies and got in the car and drove off. very innegociable and unprofessional salesman and is very rude read more

I had been looking for a Jeep Wrangler for about 2-3 months.. when I went to car expo Richard was extremely helpful. He educated me on things about Jeep that I wasn't aware of. He was extremely patient with me as I test drove like 5-6 jeeps. His customer service was amazing!!!! He made buying a car a easy and great experience. I'm extremely thankful! I have already referred all my friends and family to car Expo! read more

Car Expo - Car Dealers Near Me - Downey, California

Told us they had the car we wanted through the phone & when we went they just happen to not have it anymore even tho we made an appointment for that specific car. avoid !!! (The person we talked on the phone with was called Ricardo) read more

After reading the previous reviews about this business, I said to myself," no one could be this bad . TRUST ME...they are really BAD.. Let me tell you why : 1) When I get there, the particular car I wanted to look at would'nt even start .. A salesman had to " jump start " it . 2) Next, I go inside with the salesman to go over pricing,that part wasn't too bad ...but after I was being " evasive" ..( perfect right as a consumer), the boss ( who by the way ,looks like a mafia kingpin wannabe , looks at me and tell me " you're not serious ...good bye !!!! 3) If you need a car that bad , please don't patronize this HORRIBLE business .!!!!' read more

Car Expo - Me - Car Dealers Near Me - Downey, California

Saw the truck online and traveled from Moreno Valley to go check it out.Well worth the drive if I may say.My kids and I were greeted by Fredy.I knew exactly what we were there for so we got right to it. Took it out for a test drive and loved it. Helpful,courteous staff that make you feel comfortable throughout the whole process.Thanks For the ride and great experience Car Expo read more

Car Expo - Car Dealers Near Me - Downey, California

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I wish I had read the reviews before going here. Worst experience EVER. Not during the purchase, but after. DO NOT SIGN the contract without first reading ALL OF IT. They make many false promises that you waive by signing the contract. Unfortunately I was desperate since my car lease was coming up and I had my eye on a Jeep Wrangler. I went to this place because they had a few Jeeps. Keep in mind I paid $29,000 CASH! I would've been better off purchasing one off the street in whatever condition it came in! 1. A few dashboard lights lit on after driving off. I went in a week after to let them know since there was a "30 day warranty." The first time I show up, "the mechanic wasn't in." The second time I showed up, Fernando said it was probably a sensor and he couldn't do anything about it until it gave out?? Why wait until your customer is stranded, especially if you're not paying tow fees or inconvenience fees??? Bunch of crap. 2. I bought my car in September, they informed me I would get my car plates/ registration about 2 weeks after. A month later, I called them for an update since I hadn't received anything and said to wait, there was probably delays. Mid-October I called again various times/ days in a row and there would be no answer unless I called from a different phone number. At last, I talk to Richard who says to wait 1 week. First week of Nov. I call again and he asked if I received a letter from the DMV and I inform him I didn't. Then he tells me he "see's in the system" that I'll get it first thing December. Told me not to worry since my temporary stickers exp. until end of Dec. Finally, my boyfriend who was with me when I purchased the Jeep went to the dealer in person to ask what was happening and they inform him they tried sending me a letter informing me I owed around $500 for the DMV fees. We informed them all fees were included during time of purchase according to them and they promised I would receive the DMV items 2 weeks after the purchase! SCAM artists for sure! It is now 01/02/2021 and I still don't have plates, stickers, or registration! Had they informed me of these fees ahead of time or to expect additional fees, I would've understood. But why prolong the process until they know the customer has no option but to pay or get stopped by the law for not having proper DMV documentation!?! DO NOT GO HERE!!!!!!! Crooks! read more

Bought my Jeep Rubicon here 3 years ago and it's still running with no complains . Process was fast and they gave me the best deal ! Would recommend . read more

Car Expo - My 2011 Jeep Rubicon - Car Dealers Near Me - Downey, California

Deceptive business practices. They will tell you they have the cars they advertise are still available and then they will say the car is sold by then time you get there. Do not waste your time. read more

I was looking to buy a specific vehicle which Car Expo just happened to have, so I went in for a test drive. Upon arrival I was greeted by Freddy, he seemed very nice and polite, he answered all my questions. The car itself was clean both inside and out. It drove great, and there were no noticeable issues from the interior, no leaks under or around the engine bay, and no dents; pretty suite for an older 2012 model. Freddy and the staff was nice, I have no complaint. They worked with me and my bank even though my bank (a Credit Union) was making them run through hoops. In the end I am very happy with the car I purchased, the staffs friendly service, and the staffs willingness to work with me. Thanks to Freddy and Jose for making my car buying experience a good one. Would recommend this place. read more

So unprofessional! The manager says he's worked there more than 15 years, however after selling a Jeep the lights gave out. He asked us to come back on a Tuesday morning so he'll have an electrician, we get there and the office is locked up. The mechanic is there and won't call the manager. Then as we leave we see the manager drive by with another Jeep and see us and passes by the dealer, when he knew we had an appointment. Go to another dealership and save yourself the trouble. read more

A bunch of liars who sold me a lemon Jeep Wrangler 2005 with constant pcm problems. They kept saying I could come back and get it fixed free of charge but the mechanic was never in. My Jeep lasted all of three years until it was un-fixable. I'm still paying it off and i can't use it. Only go to this dealership if you feel like being robbed of your money and time. read more

Where do I start? *Sold me a Jeep that needed all the maintenance. I barely drove the Jeep 6 times or less the first month and yet noticed that weird shaking started happening. Thankfully, it only ended up needing an oil change which I changed at week number 3. That is only because I called and asked if they had change the oil and they said yes, which was a complete lie because the oil was blacker than their souls. *Then the differential started leaking oil, had to change it after a month. When I brought it for them to check it they told me to bring it back because their mechanic wasn't there. I came back another time and he wasn't there either so they never did anything for me, and said it was "sold as is" when I became upset so no 30-day period or any shame for wasting my time and making me throw all these money because they didn't do what they were supposed to and on top of that lying about it. I would not recommend this place. My recommendation: go get yourself a new Jeep, and avoid headaches and unexpected expenses. read more

One of my worse car experiences of my life. After say no to the price gouging. The guys said "just another Jackoff". I would highly suggest firing that guy. Too bad yep does not allow me to put Negative stars read more

I'm typing this review from my mobile phone so please excuse any spelling/grammatical errors... Unlike all the other reviews on here, I actually had a positive experience with Car Expo. I came into this dealership back in late September right after some time overseas looking for a jeep wrangler sport with the straight 6 engine. Did my research online and saw that Car Expo had a few options on their lot. I called a few days prior to let them know I was interested and the person on the phone was very polite and courteous and scheduled for me to come by. My ride from base to the dealership changed plans and I ended up showing at the dealership like 2 hours early, but it wasn't a problem, they served me without any complaints or attitude or anything Now for the actual car buying experience, I showed up and looked around and found a jeep that I was interested in test driving. The salesman asked me if I was actually interested in buying it or if I was just browsing and not worth his time. Now this could be interpreted as a rude question however considering the fact that all the cars were packed tightly into the lot like tetris pieces I considered it an honest and fair question, he'd have to move like 7 cars to get mine out for test drive, so I agree with him on that one. I let him know that I was very serious about the car, came equipped with a pre approval from my credit union, and some cash to cover any down payments or unforseen expenses. He said great and got the car out. My buddy who came with me to look at the car is a very seasoned mechanic and I'm pretty good with electrical and wiring, and our salesman had no problem letting us do a full head to toe checkout on the vehicle as well as a longish test drive and check all the fuses, connectors, get underneath the vehicle etc etc. We took a notepad and scrawled down all discrepancies with the vehicle before heading into the office to discuss business. Now this is where Car Expo won my respect. Inside the office they were completely courteous, professional, and respectful. We asked to see the carfax and they were provided, we negotiated on a price, and they played ball. All the (minor) discrepancies we found were brought up as well as Kelly Blue Book value and Edmunds and the salesman agreed to knock some off the price within reasonable expectations. At one point the boss came in to talk to us and he was totally professional as well. The earlier comment about him looking like a "mafia boss" is in my opinion unfair. He was in a shirt slacks and tie and was completely level headed and straight forward with us. I didn't get any sense of intimidation or belittling from anybody working there whatsoever, we settled on a price that I accepted and we did business. 100% professional. Now as far as financing goes I can't really say since I went in with a pre-approval from my credit union. However on a special note I can say this, they were very willing to work with my credit union and accepted my pre approval immediately. They did not try to trick me into signing some crazy no money down no payments for 12 months flexible APR loan or anything. As a service member I must say this was really cool to experience, too often does it occur that a dealership spots a junior enlisted man and tries to get him with a predatory loan on a junker car. But like I said before they didn't do any of that, they talked to the credit union for me, and worked well together. After it was all said and done they shook our hands and thanked us for our business, gave us a card to call if we needed anything, and thanked us for our service. Drove off in the Jeep I wanted for the price I wanted, and a few weeks later the registration and tags came in the mail. Done deal, Car Expo was a great place to buy a car, for me at least. read more

Car Expo - Car Dealers Near Me - Downey, California

Audi a4 convertible... nothing but problems. Then the convertible stopped working. Couple ripped hoses. Don't come here if your looking for honest business. read more

Worst car buying experience. They lied about the condition of the car and told us to drop off the car during the week when the mechanic was there over a little noise the engine had. The car has been in the shop now a total of 3 months of the 4 months since we purchased it and when we call or go to the dealer to inquire about our car they give us the roundabout. We've had to file a complain with the FTC, but also wanted to let the consumers know how unprofessional these guys are. When you buy from a used dealership you know you're getting a used car, but not one that will break down on you less than 2 weeks after purchasing it. read more

Liars, will tell you they have the car available, and when you show up they just happened to sell it. Font waste your time like I did.

They have more than 25 ads on auto trader and those vehicles are not even there it's just to bring customers in it's all a lie

This company is now under new management. The new staff is extremely friendly and resolved all our previous problems. Mr.Richard was very nice and friendly and apologized for the inconvenience that has happened in the past. read more

I had nothing but EXCELLENT customer service with this company and all the workers. My sales rep Richard was very friendly and knowledgeable. He handled the phone call answering all my questions and directing me to the easy online loan application. Jose the manager assisted with the fast approval over the phone continuing to extend the best Customer Service. When I went to pick up my truck I was greeted with a big friendly smile from Freddie welcoming me & congratulating me for my purchase. Fernando finished the final paperwork continuing the great Customer Service across the board. My truck was clean no problems as they described. I took it for a full diagnostic and there was no concerns like buying a Certified Vehicle. I highly recommend purchasing from this company. read more

Wow!! Please do not go to this dealership. They are dishonest and they take advantage of people. I decided I did not want the car after seeing the CarFax and they wanted to charge me $250 for canceling after they ran my credit and they also threatened to call the cops. But little did they know that I wasn't the one, so I called the cops myself and made sure the cops told them that I wasn't responsible for paying such amount. Business is business and I no longer wanted to do business with them. They refused to shred my paper work, staying with all my personal information. I currently have red flagged all credit bureaus, have contacted consumer affairs and will be pressing charges and filing a personal suit. Please do yourself a favor and stay away from this place! Bunch of low-lifes, liars, douchebags and the scum of the earth! read more

!!! DO NOT WASTE YOUR TIME HERE !!! ZERO STAR We definitely should've Yelp it before we drove down here. The car we came to look at was DIRTY and SMELLY. When we ask to test drive, the salesman say we had to check our credit first?!? When I asked for water to drink he said we have water but no cup. WTH??! luckily for me I always carry a water canteen or I'd die of thirst dealing with these ppl. Needless to say we went to another dealer "AUTONATION COSTA MESA" the same day and bought our second Infiniti for our family!! Car Expo Sucks!! I woundn't be surprise if this turn out to be a money laundering operation. read more

It took a total of eight months to receive the title, and only after filing complaints with the DMV and the BBB. Moreover, when my husband picked up the title at Car Expo they asked him to ask his wife to take down the review. Sarcastically, he told them I would after eight months. All I will say is this was an honest review and I will not take it down. To Car Expo: I harbor no hard feelings. I hope you turn your business around and start treating your customers with kindness and respect whether or not they purchase a car, integrity will go a long way. If you want good reviews, you need to earn them. Good Luck to you. read more

I went to this dealership today after: e-mailing them; calling them; and after seeing a GMC Yukon XL at another dealership. I'm in the process of deciding how much vehicle might be too big for me (I'm a small woman), but I need a lot of room in the back. I'll be making a long drive with two pets and so renting a U-Haul as suggested by friends is simply not an option. I need to test drive vehicles to ensure that I can drive them and that they even run. When I arrived at this dealership, a gentleman immediately came running out of the office. He was anxious to find out if I planned to purchase something TODAY. He emphasized TODAY. I said I didn't really know. I am researching some SUVs and I have long wanted a King Ranch interior. They advertised a used Ford Expedition King Ranch. This man would not let me test drive the thing. I said that was okay and told a friend with me, "C'mon, let's go." He said no and that he would get the keys! I cannot make a decision on a vehicle and decide on a purchase price, etc. if I don't even know if it runs! As it turned out, the Expedition wouldn't start when he got the keys. My friend said that the salesman just did not want to be bothered with getting out and letting me drive it and that he probably lied about it not starting for him. Either way, I found his belittling demeanor inflammatory and offensive. Save yourselves some aggravation if you're reading this and stay away from this car lot. read more

Came to look at trucks and I found what I was looking for. The people there have great customer service. My truck got messed up and I gave them a call and they took full responsibility of it and they even gave me a truck to drive while mine was getting fixed. Great job the truck now has no issues and I'm super happy with the purchase from them. read more

Car Expo - Car Dealers Near Me - Downey, California

I am very disappointed with the service at this car dealer. This morning, I called to make an appointment to test drive their 2005 Porsche Cayenne. I drove all the way from Bakersfield to see the vehicle. We arrived around 4pm. The Cayenne was still behind 3 cars. While I was looking at the Cayenne, the sales guy kept asking me if I was going to pay cash or finance. I let him know I had not decided yet. After looking at the car, I asked to test drive it. He then told me that I would have to fill out paperwork to see "if the numbers looked good" before I could test drive! I told him I had not decided if I even wanted the vehicle and a test drive is key to making that decision. He said "I'm new, go talk to the manager". I told him thank you but we are leaving, got into my car and drove away. The manager would not even come out to talk to me. You would think that when a customer makes an appointment, lets you know they're driving over 100 miles to visit your business for a potential sale, you would be more accomodating. Regardless, requiring paperwork and "numbers" before allowing a test drive is definitely not customer focused. I own FOUR Porsches (I drove to the car dealer in one of them), three of which I purchased IN CASH. I hope to warn folks about dealing with unsavory businesses such as Car Expo Online. Agree with the previous reviewer BUYER STAY CLEAR. read more