Just amazing all around. Never had a better service experience in my life. Randy might be the…read morenicest guy on the planet

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

Agree with everyone. I tried several of the yelp recommendations that responded to me. For some…read morereason, they didn't click. My vehicle is old and needed work. I spoke with Mike and got a sense of honesty from him. Car has been back on the road for a couple weeks. And doing well.

Excellent customer service by Jeremy. Oil change was done speedily. Nice waiting room. Good…read moreCommunication. Excellent valué. Highly recommended!

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

Competent, honest, reliable and on time. Two out of four is what you get on the normal, three out…read moreof four is good. Herlehy's is all four...blessed. A long story short. Live in California, visiting family in Mesa. Stopped in Mesa to fill up and the Subaru won't except any gas. That was Sunday afternoon, start looking for a Subaru mechanic. Called Herlehy's Monday morning, they asked us to bring it down. When we were there we told them what we knew and they told us what it was...exactly. They got started and called us a few hours later with a price quote and a okay to proceed with no promise of finishing by the end of the day. A few hours later we received a call that they had finished and we could pick up the car. We went to settle our debt, which was more than fair. They told us of things not to do (topping off) and things to watch out for. Herlehy's is our mechanics shop in the Mesa area. Last words... competent, honest, reliable and on time.

A family business that treats you like family. John and his awesome staff are trusted mechanics in…read moremy book. From oil changes, to tire changes, to anything that deals with your vehicle...these guys got you covered. The few times I have come here they are detailed on what my auto needs and never upsell other fixes. These guys are the real deal for auto repair.

Great shop. I did have a mistake in the work performed but they made no excuses and fixed it…read morewithout question. That integrity will bring me back.

These guys are "legit" technicians! No BS! Here's what ya…read moregot......here's what ya need! Work is executed in a timely manner and the prices are more than fair! If you want your BMW or Benz done right....this is your team!

Being clueless about cars I am always worried a repair shop will tell me there are a dozen things…read moreneeding to be fixed. Felt very comfortable with this shop. Sent text of things that needed fixed along with photos to document it. Then a receive a phone call and discussed the repairs. So glad I found them due to review on Next Door app.

Too soon to tell but they just took over the auto shop had been going to for 25 years.read more

tire pressure light came on Car ten years old 125,000 miles…read more QUICKLY diagnosed 2 sensors worn out- replaced all four almost as fast as NASCAR pit stop!HAPPY FRIENDLY staff!!! always been soooper dooper!!! I am BIG fan!!!!

brought my car in because it was shaking after I hit something, and I specifically mentioned I was…read moreconcerned the rear axle needed attention. I was later told the car had been checked, test driven, and was good to go, and that no issue with the axle was found. The only service performed was an alignment. The very next day, the same problem returned, the car was still shaking and pulling heavily to the right. That was extremely frustrating, especially after being assured everything had been thoroughly inspected. What concerns me most is that I took the car to another mechanic down the road, and he was able to visibly identify the problem right away. That left me feeling like my concerns were not taken seriously, or that the inspection I was told was performed may not have been done thoroughly. I don't like leaving negative reviews, especially for a local business in my own neighborhood. I make a point to support independent shops over big corporations whenever I can, which is why this was especially disappointing. I'm sure many customers have had positive experiences here, and I'm not questioning everyone's integrity. But based on my experience, I felt let down and didn't feel I received honest or competent service. Because of that, I won't be returning.

My boyfriend to his truck there for a few repairs. They kept it over the weekend. When my boyfriend…read morewent to pick it up on Monday, they hadn't done anything with it. He was told they didn't want to work on it because there were some loose wires hanging under the dash. It didn't make any sense because the repairs were to the engine.

Fixed radiator fluid leakage. Excellent work, excellent priced.read more

had mechanical work done on my car and couldn't be happier with the experience. Keegan was the…read moretechnician who handled everything, and he did an outstanding job. He was knowledgeable, professional, and took the time to explain what needed to be done in a way that actually made sense. The work was completed efficiently and correctly, and my car runs great now. It's clear Keegan takes pride in his work and cares about doing things the right way. I highly recommend asking for Keegan if you need reliable, honest mechanical service.

I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

Carol and I are long time customers and recommend John Jay Automotive to others. Your thorough and…read morecourteous work on our cars has always been a source of security for us Recently we had a brake problem and you solved it with exemplary integrity. We recommend John Jay Auto with gratitude for work of the highest standard...Bill and Carol H

Good place. Just go. Needed new brakes and they got the job…read moredone no problem. It was really awesome.