The food is great and the employees are ALL FANTASTIC! It's a great and affordable place!read more

I've been sitting here for awhile and nobody has even come with water or to take my order. I won't…read morebe reviewing the food because I'm about to leave. Definitely won't be back. The service is TERRIBLE!

I had the best ribs, collard greens and spicy baked beans on my recent dine in visit. I was…read moreassisted quickly in placing my order. The service was fast & pleasant. I sat at a booth in the bigger seating area. They also have table & outdoor seating available. This is definitely a casual environment. Rusty's has many menu items to pick from but the ribs are my favorite! I love their spicy bbq sauce so much. I highly recommend paying them a visit if you get the chance. Highlights - Easy parking drive thru is available Easy to find in Leeds, Al

We are constantly searching for a rather out-of-the-way barbecue joints that are local, small,…read moreindependent...and star-worthy...Of those aspects, Rusty's is definitely independent, small, and local. Unfortunately, food falls far short of the stars I had hoped to find here. While service was friendly and quick, the food that was delivered simply did not score well. Chicken and Brisket were our choices and they both lacked depth of flavor. Most importantly - both were quite dry. (Chicken skin was moist and crisp, but meat was not. We all know chicken dries out pretty quickly.) I was especially disappointed by the brisket. (Good brisket is one of my frequent nation-wide food quests.) The brisket shown in my photos should be moist and tender, with a slight glisten on the surface and a bit more color on the edges. But, you can see how dry my serving was - (FYI no altering of the photo on my part.) : -( Sides received mixed reviews from us. Star of the whole show were the collards - savory and served piping hot. Okra had a nice light coating and not greasy at all - but they were not very warm (temperature). Potato salad was pretty plain. Marinated coleslaw got one thumbs up and one down from us. It reminded me very much of old-fashioned vinegar chowchow minus the other veggies; biggest downside to it was the size and inconsistency of the shreds...just too clunky. Spicy jalapeño mini muffins....excellent. Plain white bread? (no butter or spread?) Wish I had ordered the baked beans (2 kinds). And a last note - sauces were thin and simply not memorable, lacking true character. Locals....please keep coming here...I'm sure there are combos we did not try that are pleasing. But as for us, we need to keep travelin' on.

I recently visited Cracker Barrel and had an overall nice experience. The food came out not so hot…read morebut I was with a larger group. portions were generous, it was solid comfort food. The service was polite and friendly, The ambiance had the usual cozy, country-style decor with plenty to look at, but it did feel a little crowded and noisy during peak hours. Overall, it was a decent visit -- not bad, but not impressive enough to go out of my way for.

Ambiance: good! Retaining the old country store design was smart!…read more Food: REMOVE alcohol from the menu!!! A trip to CB is a "visit to grandmas house" for a meal. Grandparents NEVER offered alcoholic drinks! It doesn't fit with the marketed diner customer experience! Service: Silverware was dirty when provided to my table. :/ Someone needs to pay closer attention to detail when packing for silverware packets. This being the case, what else in the kitchen is dirty? I managed operations for a food manufacturing company for several years and it's not difficult to clean utensils if a good process is in place. Asked for lemon with my tea and none was given. Hostess was very friendly and promptly seated us. Food was served to my table over 40 mins after being seated at a time when the number of customers filled the seating area was less than 50%. Short on cooks? Food was served hot and tasted great! This was my first return visit to a Cracker Barrel in more than 6 months but I'm reminded of why I won't be a frequent customer.

OMG!! The french fries!! The sweet tea!! The hamburgers!! The chicken tenders!!…read moreThey need to come up here to Nashville!!

To Colt, that manned the register tonight, thank you for the best costumer service I've ever…read morereceived from a fast food place. I mean top notch. I could've requested sushi and he would've ran to Publix to grab some lol. I hope nothing but the best for that kid now. I hope his sleep is pristine, every red light is green for him and he accomplishes everything he wants to in life. I can't forget the kitchen staff, thanks for making my fries extra crispy as requested. They were nummy. Love yall.

I stopped here to eat because I don't have this in my hometown in FL and I was really excited to…read moreeat here for the first time. I waited in line for a good little bit and no one came up to even acknowledge me so I freaking left. I guess they didn't feel like working today even though they saw me standing in line waiting to order

My first time going to Whataburger, the food and service were amazing.   Upon entering, the place…read morewas clean and super busy.   The gentleman that took my order greeted me as I entered and told me he'd be right with me.  I glanced at the menu, and it looked pretty basic for a hamburger place, but after trying the food... it was amazing.  This isn't the basic fast food chain I grew up going to like McD, Burger King,  or Jack in the Box.     We ordered: 1. Patty melt meal with large onion rings and large chocolate milk shake-  Words can't describe how good this was.  It was meaty and cheesy.  The double patty matched the amount of bread.  It was a perfect ratio, and the Texas toast just tied everything together.  The chocolate milkshake was easily one of the best I've ever had. It was thick, almost like a frosty, but tasted was better.  I was surprised at how big a large milkshake was compared to anywhere else.  The onion rings tasted like the kind you'd get at a diner. 2.  Bacon and cheese whataburger with a double patty large french fries and large sweet tea and lemonade - This was amazing. The veggies were fresh and crisp.   It was almost like the perfect salad.  This was equally cheesy and meaty in each bite.  French fries were addictive and went well with the spicy ketchup.  The sweet lemonade was super sweet but balanced perfectly with the lemonade. 3. Small strawberry shake -  for a small, this was comparable to a large shake you'd get anywhere else.  This tasted like fresh strawberry shake,  not the generic nestle quik or canned strawberries you'd have somewhere else.      Honestly, the whole experience start to finish was amazing.  The gentleman who helped me was super nice and helpful in figuring out what to order.  My drinks came out fast before my food.  I went to my truck to bring the drinks to my husband.   This way, it would be easier when the food comes out.   Right when I was about to walk back in,  someone came out with my order.  He told me no point of you going back in just to get your food.  He told me there were napkins, 2 ketchup, and 2 spicy ketchup.  I was like, "Thank you so much. You didn't have to."   Then he asked me if I wanted anything else or any other sauces.  I told him, "No, thank you and went back to the truck.  Never has anyone done that before with any fast food order I've ever made.  I'm not sure if that's how they normally do thinks but I truly appreciate how they went above and beyond.     On a side note,  I thought that it is really smart how they place the french fries and onion rings in a square container.  I've always hated how the container just spills or fries and stuff always falls in the bag.      I don't know why this place has so many bad reviews.   I highly recommend this place and can only hope that the quality of food and service is the same at any of their other locations.

Great hot dogs delicious! Manager was really helpful with my order. This was my first visit and…read moreit was a little confusing. There were posters and table boards with menu items not on the menu above the grill. I wish they had a sneaky Pete's in jasper! Although when they opened the Krystal the line has been out on the highway now for over 3 weeks. I bet it would be the same for sneaky Pete! Restaurant was clean.

This location has fast & friendly service. I love that there's a drive thru for added convenience!…read more I ordered the #1 combo with beef dogs. My meal was fresh but , sadly I did not like the taste of the beef hotdog. I won't make this mistake again! The originals are just more desirable to me. The fries were pipping hot & were delicious! I was slightly disappointed in the thickness of the Sneaky Pete's sauce ... kinda too thick to me. Overall , solid service & no real complaints on the food. I just know what not to order next time!

I have come to this location a couple of times this year. Surprisingly, I received consistently…read moregood service each visit . The drive thru staff , really friendly , always smiling and efficient. I know. I can't believe it either , since I am reviewing a fast food establishment. My food was hot and fresh BUT check out my photo showing how tiny the spicy nuggets are now !! I love the spicy nuggets but they are more like spicy mini bites! OMG!!! Maybe this is a result of Covid - blame everything on Covid .... I'm kidding but they are itty , bitty. I really like this location and it has become one of my favorite ones to visit.

If I could choose zero stars, I would. The service was awful. The inside of the building is…read moreextremely dirty, and behind the counter looked even worse from what I could see. Our order was wrong twice, and because we had already waited so long, I left without it being right because we had somewhere to be. The burgers were put together sloppily with condiments spilling out all in the packaging. It was so messy, there was no way to eat it. The manager was less than friendly, and in spite of there being no one in the drive through behind us, I was told to pull forward to wait for my food. I'm not sure the experience could have been worse.

Why did they think that this was okay to serve a paying customer who has worked for two weeks to…read moreget the paycheck to spend in McDonald's? For this atrocity, of a breakfast, ohh, my goodness, the only question really is why? Why? I think anywhere in the world, but especially in the United States of America. Presentation is everything. And this is a really bad presentation. I just want to throw the whole thing away. But sadly, I have to eat before. I drive.uuurrrgggg!!!!@

Didn't give me right drinks, didn't give me pickles on sand which I paid for. Ridiculousread more

RAW CHICKEN!!! DO NOT DINE HERE!!! They served me raw chicken on a crispy chicken deluxe sandwich…read more I called the store and the manager Steven told me I would have to drive all the way back up there for a refund. Offered no empathy, did not bother to take my details, did not seem to care. This is NOT food safety protocol. He should have at least asked for my details in case I get sick. This restaurant is going to make people very sick if not cause someone to die from this kind of negligence and lack of food safety handling. I have never in my life tasted something so nasty and I will be lucky if I ever get the memory of the horrid texture of biting into raw chicken out of my mind. To make matters worse, to require your customer to come all the way back to your establishment to get the items recooked as a refund option is beyond an absurd response. The drive there alone costs more in gas and time than the sandwich was ever worth. Not to mention why would anyone in their right mind want or even trust food from a restaurant that just served them raw chicken?! I will NEVER dine at McDonalds again, especially not this one.

The service is really bad the lady with the choker had a bad attitude and there was a cockroach…read moreinside which completely disgusted me and made me lose my appetite.

We walked right in and placed our orders for the All-Star Special with our personal customizations…read more It didn't take long to receive our food and still a decent temperature once we arrived back to the hotel. Our encounter with the staff was good and they provided us with all the condiments and utensils we needed.

We walked in & sat down (almost 9am on a weekday.) For 10 minutes, not one employee greeted us,…read moretook a drink order or brought a menu. . We left & went to the one across the interstate, less than a mile away. I find it so odd, there were employees standing around & yet no service whatsoever.