My first time going to Whataburger, the food and service were amazing.   Upon entering, the place was clean and super busy.   The gentleman that took my order greeted me as I entered and told me he'd be right with me.  I glanced at the menu, and it looked pretty basic for a hamburger place, but after trying the food... it was amazing.  This isn't the basic fast food chain I grew up going to like McD, Burger King,  or Jack in the Box.     We ordered: 1. Patty melt meal with large onion rings and large chocolate milk shake-  Words can't describe how good this was.  It was meaty and cheesy.  The double patty matched the amount of bread.  It was a perfect ratio, and the Texas toast just tied everything together.  The chocolate milkshake was easily one of the best I've ever had. It was thick, almost like a frosty, but tasted was better.  I was surprised at how big a large milkshake was compared to anywhere else.  The onion rings tasted like the kind you'd get at a diner. 2.  Bacon and cheese whataburger with a double patty large french fries and large sweet tea and lemonade - This was amazing. The veggies were fresh and crisp.   It was almost like the perfect salad.  This was equally cheesy and meaty in each bite.  French fries were addictive and went well with the spicy ketchup.  The sweet lemonade was super sweet but balanced perfectly with the lemonade. 3. Small strawberry shake -  for a small, this was comparable to a large shake you'd get anywhere else.  This tasted like fresh strawberry shake,  not the generic nestle quik or canned strawberries you'd have somewhere else.      Honestly, the whole experience start to finish was amazing.  The gentleman who helped me was super nice and helpful in figuring out what to order.  My drinks came out fast before my food.  I went to my truck to bring the drinks to my husband.   This way, it would be easier when the food comes out.   Right when I was about to walk back in,  someone came out with my order.  He told me no point of you going back in just to get your food.  He told me there were napkins, 2 ketchup, and 2 spicy ketchup.  I was like, "Thank you so much. You didn't have to."   Then he asked me if I wanted anything else or any other sauces.  I told him, "No, thank you and went back to the truck.  Never has anyone done that before with any fast food order I've ever made.  I'm not sure if that's how they normally do thinks but I truly appreciate how they went above and beyond.     On a side note,  I thought that it is really smart how they place the french fries and onion rings in a square container.  I've always hated how the container just spills or fries and stuff always falls in the bag.      I don't know why this place has so many bad reviews.   I highly recommend this place and can only hope that the quality of food and service is the same at any of their other locations. read more

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Store in Leeds AL. Waited on order inside for 57 minutes ask employee about my order and got attitude and arguing.Next time I went into store 2 weeks later. Rude again remembering me from last visit. Took my order and then refused to serve me. My lawyer is investigating read more

I stopped here to eat because I don't have this in my hometown in FL and I was really excited to eat here for the first time. I waited in line for a good little bit and no one came up to even acknowledge me so I freaking left. I guess they didn't feel like working today even though they saw me standing in line waiting to order read more

30 minute wait for a burger and fry. No other customers there. Rude staff. Whatajoke.

This is my lunch stop on my route between ATL and the 901. Always a treat, and the staff are friendly and conscientious. read more

Visiting from Cali and had to make a stop. Honestly, it's a basic no frills burger joint. I did love that their customer service was top notch! We over heard the lady at the registers telling another customer that she threw in some patties in the bag for the dog she saw in the car. How sweet!! She also let me try several of the sauces, since I wasn't sure which one I wanted. We tried the patty melt, bacon avocado cheeseburger, and a plain cheeseburger. It was all mid, fries were fresh. Overall, still love my California cheeseburgers best. read more

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Yeah you wait but every-time its worth it i recommend the sweet and spicy bacon burger

Food was fast and fresh staff was nice, couldn't get app to work so no point earned for me. Kinda a bummer. read more

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I came here a little before noon so it wasn't crowded in the drive thru yet. This was my very first time at this location and honestly, it's probably been a thousand years since I had Whataburger. While traveling recently I met a gentleman who worked at Whataburger at the corporate level so here I am. He definitely made me want to check them out. Very nice guy as well! Right off , I noticed lots of variety and certainly something for all appetites. I very safely went with the #1 Whataburger combo ( no cheese) which cost me a little over $7 bucks. No biggie , this is about average for a fast food meal. The drink was huge ( too big) but I love their pellet ice !! The fries were skinny , hot and delicious! The burger was messy , full of onions and very average tasting . Overall , I was satisfied.... I was starving! The service was fast and the staff was pleasant at the drive thru. The inside was open for dine in service. read more

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This was our first visit to a What-a- burger. The guy taking our order was a little impatient and kept interrupting me to ask if that was it. We both got spicy chicken sandwiches. Mine was made regular but my sons was plain. Both were satisfactory but not great. Not sure but I think the only thing making it spicy was sauce. My son got a side of fries which were "mid" and only partially eaten. We both had medium shakes. His was chocolate and very sweet. Mine was the white chocolate raspberry which wasn't mixed well but they actually gave me a gigantic one so there's that. It was good and better once I got to the mixed part. I'll try them again but not go out of my way to do so. read more

My first time here was so pleasant! We arrived around 615pm on a Thursday and there was no wait to order. The employee that took our order was super friendly! We used a yelp coupon that we'd gotten from an elite event and ordered a southern double burger meal and another chicken sandwich and extra fries. The restaurant was super clean and the food came out relatively quick! The employee was cleaning tables and also checked on us to ensure our visit was great! I'm looking forward to bringing my kids back for a treat here. Thanks for the great experience Whataburger! read more

Whataburger - Fast Food Near Me - Leeds, Alabama

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This a was a tasty visit! I went thru the drive through and the service at the window was so nice. The food was hot and the hasbrowns were just what I was missing. Crisped to perfection! I always look forward to this location when traveling. read more

Whataburger - #25 Honey Butter Chicken Biscuit & hash browns - Fast Food Near Me - Leeds, Alabama

I live in California and we don't have Whataburger here. I was traveling on a trip and decided to stop here as I grew up in Texas, where Whataburger was a weekly meal. I was so glad I did as the quality and taste of the food was incredible just as I remember it when I lived in Texas! read more

This new spot was pretty good. Now that I think of it , it was awesome last time I ate here was LA this new location was good all around,service was excellent and my burger and shake made me smile for sure. Clean on the outside my fries wasn't fresh but that's the only reason for ,5 stars. FYI Sunday drive thru coming from Memphis happy it was there. I asked for sandwich cut in half they actually rapped it separately it's the little things for me!!! read more

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First time trying this location and it's was its opening week! I didn't go inside the restaurant because of COVID-19 even though the dining room was open! I ordered using the online app and picked my order up using the curbside pickup service. It was fast, easy, and allowed me to skip the drive through line. I was only in the parking lot for MAYBE 5 minutes but it didn't look like the drive through moved at all. I would say it's better to do the curbside or go inside for quicker service. The employee who brought my food was wearing a mask, gloves, and was super nice. The food was wonderful. I ordered the honey butter chicken biscuit with hash browns and a side of spicy ketchup. The food was hot and delicious. I will absolutely be going back to this location. read more

Whataburger - YUM. HBCB combo. - Fast Food Near Me - Leeds, Alabama

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The grilled chicken sandwich is awesome!!! Service is great!!! We visit often and always get our food hot and just as we ordered. If you ever try a grilled chicken sandwich at Whataburger, you'll never go back to Chick fil A for a grilled chicken sandwich! read more

Bring back Hardee's. This place is too expensive, the burgers taste like they were fried in fishy oil. Overall just not good.

DO NOT EAT OR WORK HERE!!!!!!!!!! yall fired jarrian when she was the hardest working person there be fr!!! the food is mediocre as hell anyways and yall know they aint paid this girl in 4 weeks??? yea we suing! read more

I love Whataburger. Ate at this location once and about to eat again. My first time was a mobile order. They got it wrong but no harm or foul. We just accepted the order. This time we are ordering at the window. The line is not long but the wait is. Friendly folks but I think the crew is new and will get better. The food is good as always! read more

We decided to stop by for the first time on our way to Alabama from Atlanta. My husband had heard so much about it and even directed me to a Facebook page where Atlantans are begging for a storefront in the area. I learned that we may get one in the next 2 years. When we arrived, the drive thru line was LONG, so we decided to go inside. I was under the impression that this was a fast food establishment. It's not. We ordered 2 jr burgers with BBQ sauce, bacon, and jalapeños, and a large fry to share. It took 20 minutes. Once we finally received our order, we ran to the car to see what the fuss was about, only to discover our order was completely wrong. As I walked back in, a lady held her hand out to receive my bag. It's clear that this happens often. The regional manager happened to be there and apologized profusely. As I moved to the side, another lady came back in with her bag as well. I ended up waiting another 10 minutes for the correct order. Why the 4 stars, you may be wondering? The burger was legit and the fries were hot and crispy. They need to get their operations in order and they will be cooking with gas! read more

Stopped here for breakfast. McDonalds was packed, it was a holiday so Chick fil A was closed. Went in to order and waited a couple of minutes but not too long and the young man who took the order was friendly and efficient. Got the bacon, egg, cheese biscuit and ice tea. Everything was good and it was quick and tasty. The restaurant was clean and the coffee was good. read more

My mom did not get a burge, forgot my sister spicy ketchup and probably messed up my grandmas food and forgot nap and drinks and straws

This Whataburger has worked hard to improve. Great job. I am updating the review. Thank you! read more

Whataburger - The drive thru is inexcusable. People driving off left and right. Sitting in line 35 minutes. - Fast Food Near Me - Leeds, Alabama

I have a nostalgic feeling for Whataburger that keeps bringing my wife back every time we pass through Leeds, AL. May not be the best hamburger you can get bits it's pretty good. Service is good also. One is being built close in Buford, Ga. Close to our house. Looking forward to trying it out. read more

Food was good, but If you're looking for timely service, don't look here. Spent 35 minutes waiting for a line of 4 cars. read more

I came here on my way from AL to GA around 10pm. The drive thru, although not crowded, was super slow. I mean, watch paint dry, turn off your car, contemplate your life's choices slow. They didn't seem that busy on the inside and it wasn't a peak time, so it was strange. The guy who handed me my food shut the window so quickly and walked away, that I couldn't ask for ketchup . The burger was lukewarm to cold, bland and tasteless, the fries weren't even filled up...probably 8-10 fries in the pack or less, in total? Also, the fries had that spoiled or overused oil, slightly chemical taste to them. Yuck. I wound up throwing most of it away. At $11 for a burger, fries and tea, that was a big disappointment. Oh well! Never again! read more

Service was good. Staff was very nice. Food was good and freshly cooked. Decent Whataburger

I have been to this whataburger several times as I live in the area. They haven't gotten my order right once. These people take 0 pride in what they do. They couldn't run a hot dog stand. read more

Horrible. Ordered $30 worth of food and waited forever. Multiple folks came in and had their food before us. Avoid this Resturant!

The food is good, but they Take too long to serve the food on drive thru. Like wayyyy too long.

I LOVE Whataburger. This is the worst-managed location I've ever visited. I stop at this exit along I-65 specifically because it's one of the few locations I've found outside of Texas. I keep hoping for the best and giving them another shot. Yet again today, after a 20+ minute wait there were still mistakes in my order and this location is dirtier than locations in the seediest neighborhoods in Houston. Whataburger? Whatadissappointment! read more

Waited for a long time to get our food which I did not mind because usually they make your food fresh to order. The burger was ice cold and the bread was very old. I have never had this problem with any of the stores before and I have been eating At Whataburger since I was a kid. This store needs help and further training. read more

I stopped by this location while traveling to Atlanta, GA. I've been to many Whataburgers but this one was phenomenal. The food was warm and delicious and the staff was great. This was much better service than what I get at Chick-fil-A. The young man working the drive through, Jacob, provided EXCELLENT service. He was extremely quick, thorough, and helped guide us through the menu. Will definitely be stopping at this location again. read more

Visited this Leeds location 7/23@ 2:30 and it was filthy. Plenty of employees however seemed like few were actually working. Our cashier was a very soft spoken young guy who was complaining about the rest of the staff and it was easy to see why. Trash cans overflowing with spillage, several drink varieties were out (including the lemonade which is only thing my son drinks). We asked if the fountain in back had some and it took two employees to communicate that they were all out. At a time where eating inside A nice new restaurant seems a treat, seeing the dirty sit-down space made we wish we had just gone through the drive through. Food was fine, but a manager needs to be there overseeeing the restaurant and showing how to keep it clean or it will not survive. We don't have a Whataburger where we live so it was a bit underwhelming that a brand new one was in such a state. read more

Food was great and staff were super friendly, they forgot my spicy ketchup and the drive thru was a bit overwhelming which is why I took off 1 star, otherwise perfect for lunch! read more

The inside was very clean, but the wait was very long. The burgers were good, although she forgot the cheese and half of our fries were stale. Other than that they have good food, just know you might have to deal with some service problems. read more

Well to cut to the chase there was a hair in my burger. We were just passing by so couldn't go back to complain. Employees need to be wearing hairnets or in this case it looked hair from a beard. Probably never going to a whataburger ever again. Made me sick to my stomach. read more

Wow... management needs to do something here.... Rude as hell... making everyone wait for a long time... even at 2:30 in the morning. Understand that no one wants to work, but don't be rude about things. read more

Do not pick up food from inside go through drive through. They only care about getting the drive thru down. Ordered online get there 2 mins after when food should be ready. Says they are making it. 45 mins later food comes out. Should have gotten refund like the other guy. Foods decent usually why they didn't get 1 star. read more

Hands down worst Whataburger location I've ever been to! I currently live on the east coast so I try to visit a whataburger whenever I get a chance. I went here on my way back home as a last chance to get it for a while. The drive thru line literally didn't move for 15 mins so I decided I would go inside to order. They had 3 employees and a manager working. And I'm pretty sure only one of them was cooking. The manager seemed to be working the counter and running around like a chicken with his head cut off. I saw one employee apologize and walk out the store. I'm sure he walked out on his shift. Then the manager ran off to make a phone call leaving 2 people to run the store. I think he was calling for help! When I finally got my food it was all wrong. My husband's burger wasn't supposed to have cheese but it did. He's super lactose intolerant. My chicken sandwich was supposed to be plan and dry with cheese. It was the exact opposite. I ordered large sized meals and received medium. The only meal that was correct was my daughter's grilled cheese kid's meal. I didn't check my food in the restaurant because my family was ready to go! Seriously this place is under/ poorly staffed. read more