Ordered the veggie meal for 2, no cheese & black bean substitute instead of refried. Received extra cheese and refried beans only one taco came without cheese, they must have ran out after giving so much extra cheese on everything else. The only thing correct was the actual quesadilla. read more

Taco Bell - Ignored all subs - Fast Food Near Me - Leeds, Alabama

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Stopped by for lunch today, I ordered a chicken quesadilla and nacho fries. My quesadilla was completely uncut and my fries were hard as rocks to the point I wouldn't consider them edible TERRIBLE. read more

I was the person that had to call the law because I ordered with the app for pickup in store and my food was on the counter but was told I had to go to the drive through to pick it up. so I broke in line and walked to the window but they refused to give me my food because I was not in a vehicle. at that time I ask for my food or money and she went crazy and said she was going to beat my ass then she tried to slap me. I ask the police officer for the manager name so I could call corporate and report her. If you are going to have an app to order with you need to make sure you can pick your food up when you get there and not have the dining room closed at 7:30 pm. if you want Taco Bell go to the one in Birmingham they are alway good! read more

Taco Bell - Fast Food Near Me - Leeds, Alabama

After reading these reviews I was very skeptical about coming to this location. The line was wrapped around the building. But hey I didn't mind because it gave me time to decide what I wanted to eat lol. When I got to the speaker the gentle was very polite and didn't mind answering my questions. I ordered the Nacho fries box, which came with 5-layer burrito, hard shell taco, fries and a drink. Also a Power steak burrito. Omg, the fries had good flavor even warm. I can't wait to get some fresh ones. And when you dip them in the cheese sauce it was wonderful. Both burritos were made neatly and tasted very good. The taco was good also. The fountain drink Pepsi was good, it wasn't flat or anything. Next time I'll be getting fresh fries and a nacho supreme. I will give them another chance because they were nice and my order was right. read more

Taco Bell - Fast Food Near Me - Leeds, Alabama

Taco Bell is one of our favorite fast food spots but the Leeds, AL location is terrible. Most times the drive thru moves at a snail's pace so we end up leaving and going somewhere else. No dine in or pick up, drive through only and line is constantly out to the street. Tonight a guy wasn't allowed inside to pick up his online order and wanted his money back and manger called the cops (picture below). read more

Taco Bell - Front door - no pick up allowed - Fast Food Near Me - Leeds, Alabama

I ordered my food from the Leeds location via their mobile app, paid for with ApplePay, but then arrived at their store and the inside was closed. The drive-thru was open, but have been waiting inline for over twenty minutes and they have only taken two orders. If I hadn't already paid for my food using the app, I wouldn't still be waiting in-line. read more

Taco Bell - Drive-thru - Fast Food Near Me - Leeds, Alabama

Food was cold when DoorDash not even arrived at store. Y'all need wait til DoorDash arrive then can set hot fresh meal

Y'all funny sending me on my way with cold burrito's and uncut quesadillas. Smh, just lazy...

Horrible experience. I just got off a twelve hour shift (as a line cook). Was absolutely starving. The only thing open was taco bell. Not only is it raining hard, its lightning and thundering like crazy. I finally get to the drive threw. The lady couldn't hear my order so I had to yell it back twice. Then what I ordered was currently out(?). I was asked if I wanted any sauce. I said yes diablo. I got to the window with rain just pouring into my car. The lady takes my card runs it then throws it in my bag and says everything's in the bag.. I ordered a quesadilla and a cheezy gordita crunch. The only thing in my bag was the taco. She told me I didn't order a quesadilla. It was storming so hard I told her forget it and drove off.. Well, I get home, and there's no sauce in the bag! Nobody should have to go through so much crap for one taco that you can't even eat with sauce. read more

This was the best Taco Bell I have ever been to. My soft shell taco supremes actually had meat and chz in them. Enough to get full, if you can imagine! They were stuffed full as a taco should be. I also got a chicken power bowl. It was very good. I got everything I asked for, including sauce and a fork. Thanks Taco Bell read more

1801 Ashville Rd, Leeds, Alabama 35094. Ordered the Nachos Craving Pack. I picked it up and when home. Opened the boxes and one box did not have the paper lining. Had to order a new item and go back up there and pick it up. I told the 2 employees at the window about this and all they said was sorry. And I told them about having to make a new trip back and orders new item. Had to pay $6.48 more and time there and back home. So by the time I got back home my meal was cold. read more

Probably the worst Taco Bell in the entire chain. This restaurant is consistently dirty, the restrooms filthy, service is slow. I found mold on the cheese used for my taco. read more

Taco Bell - Mold on the cheese used for my taco. - Fast Food Near Me - Leeds, Alabama

Unless it is a select staff, the food is usually not what you pay for, and the people are often rude. Not to mention the horrid wait times. Whoever owns this location needs to intervene. read more

This is probably the worst Taco Bell out of hundreds we have stopped at. Let me just say they were friendly enough, but they may have had 1 other customer at the time and all we ordered was a few tacos and a burrito. It took forever for them to process the order and when we got it, it was clear no one knew how to make or wrap anything. It was ridiculous, then the order was all messed up and had to be re-done. This is definitely Undercover. Boss material! read more

AWFUL customer service. Never have I heard of shutting down the lobby of a restaurant for being short staffed. Even in my Taco Bell experience we NEVER closed the lobby due to lack of staffing. A worker was sitting out on his car in the parking lot rather than being inside working helping with the "shot staffing situation". Extremely disappointed in Leeds' lack of quality fast food restaurants. What a shame. read more

My expectations were pretty low based on other reviews. When we arrived there was a line around the building for the drive thru. I thought it was going to take forever. THEY WERE AMAZING! Even with 10-15 cars in front of us (and that many behind us by the time we left) we sat one line, ordered and had our food in less than 10 minutes. The staff member taking our order was professional, repeated our order back to us. When we arrived at the window a short time later, they quickly took payment and had our order ready. All the staff we interacted with were super friendly. They brought our food and placed it on a tray so we could accept the food in a contactless manner. Our order was correct (even with a sub on three items). Food was good (burrito, tacos, chalupas, tostada, side of black beans- which are surprisingly good if you haven't ever gotten them at Taco Bell). Refried beans could have been a little more fresh (thick like they had been sitting for a bit), but still hot and tasted good. I'll definitely return when I'm on the Leeds side of town. Super efficient with great service. read more

Taco Bell - Taco Bell - Fast Food Near Me - Leeds, Alabama

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Filthy restaurant, all of the tables looked like they were wiped with a dirty rag. Order prep staff had no idea what a black bean burrito consisted of, nor what "fresco" meant. The restroom was out of soap (there was hand sanitizer though) disgusting! read more

Too fast at the drive thru. No napkins, no straw, no receipt. No good rating. Not very often you get to rate one bad for being too fast. Oh, and lukewarm food and lousy watered-down drink. read more

I used to love taco bell. They had great service and good food but now they suck butty cheecks!!!! their service was soooo slow!!! Then they cut down the menu , everything me and my family gets are gone. Will never go to taco bell again. PERIOD !!!!!! read more

Wouldn't even give it one star if I had that option...after my husband went to get us food and they left out my food he went back and then they completely screw it up leaving half of the ingredients out of it. Never again. Second time at this location and they screwed up the order twice. read more

sitting in the drive thru going on 30 + minutes line has yet to move a employee just came out side saying it will be a longer they are backed up and can't keep up asking if we would be willing to go some where else I cant believe they even ask us this. wish I could give a minus star read more

Taco Bell - Fast Food Near Me - Leeds, Alabama

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Not even sure how this place is still open... I was reminded tonight why I don't waste my money here. Poor customer service, had to drive back to get the food that was left out of the order. Never.again. read more

Whoever is working right now sucks. Two out of the four things we ordered are messed up. You're out of things AGAIN!!! And NOBODY CARES!!! I understand this is fast food but we are still spending our money here and I am really sick of people not caring about anything. This is absolutely ridiculous. read more

I've never had to wait longer than 5 minutes to get my food here. I've gone to this location a few times and they have messed up an order or two but for the most part they are always very quick and courteous to me. read more

The WORSE experience I have had in a long time. Took 45 minutes to get food. ONLY reason I received my food then is because of the ONLY employee that had any desire to help came off the driver thru window and handled my dine in order. She deserves ALL the kudo's! Brittany W is the best! As for the manager that ignored me and the rest of the people waiting for our food.....SHAME ON YOU! IF I ever go back in (which is doubtful) it will only be because of Brittany. read more

slow service, dirty facilities, horrible cold food, restrooms always in disarray, the worst taco bell i have ever been too.