Had to check out the new facility! Was immediately welcomed by a new staff member (I not seen him…read morebefore). Ordered cheeseburger w/extra pickles & Milo sauce, lightly salted fries and cup of water. Requested Milo sauce and honey mustard as dipping sauce. I gave the guy on fries a kudus upon receiving my bag. He ironically salted the freshly cooked fries, loaded my order up then properly seasoned the rest of the fries. I was video worthy the way he did it. However, between the residual salt in the pan and the smudging amount he used my fries were delicious. Had my hands been clean, I would have consumed all of them before arriving home. I picked one up with a napkin in the parking lot and they were wonderful. I watched them cooking the beef so it was hot. They could have added more sauce to the sandwich but the extra pickles were added as requested. I only had half the sandwich so my dog and I both enjoyed our dinner so much. Unfortunately she only got the crunchy ends and short hard fries. It's great to be able to dine in at this Milo's again. To enjoy their hot fries with unlimited sauces immediately as intended!

Food always cold. Young lady at the drive thru was very rude. They rush you to place your order…read more Then don't listen to what you order.

I hate coming here. Always slow as hell, POOR ASS service. Shame…read more Staff will leave you at the ordering desk for 20 minutes before coming to take your order.

This is the worst chicken place I've ever been to. Their menu needs updating as they don't offer…read moresome sides they have on the menu (like corn? what on earth!) And the people aren't very nice there. I went and ordered a family meal, a mixed box and the three large sides. She said it would be 25 minutes for white chicken and would I be okay with dark. I said yeah, sure, I suppose that's fine. She said that the dark was ready. Well, I still waited about 45 minutes for the food. The girl at the front (short braids/dreads like no longer than bob cut) was stale and just stared at me the encounters I had with her. I asked if they no longer served corn and she just said no and stared at me. I was like oh okay, fine no problem. The chicken was also lightly cooked and a lot lighter in color. I was sick the same night and following day. These people don't care about their customers. They care about getting their pay and leaving. I wouldn't ever recommend this location.

I wanted a salad and decided it was worth the wait for the drive thru line that was 7 cars deep…read morethis time. The line moved quickly. My salad was fresh and my one piece of toast that was cut in half was warm when I got home. The two small bags of Ranch salad dressing was insufficient for the size of salad received. Unfortunately I didn't have any other dressing at home so I tried making something with items in my kitchen. That was a fail! Next time I will either stop at Aldi to buy a bottle of salad dressing or pay for extra at the restaurant. Had I parked and went inside, I would have discovered this issue at the restaurant. Lesson learned. The outside of this location was free of trash and clean. There were several people at the window getting orders together. Unfortunately I lost sight of my credit card and it looked like it was laid down on the counter next to the monitor. I saw when one of them picked my card up and gave me it and my receipt. I turned my card off immediately as a precaution. They need to improve their protocol for customer satisfaction. It's going to be a week before my bank can send me a new card. All because I don't know where my card was when below my line of view!

After waiting 25 minutes I wasn't too happy getting home to find 4 tenders and a handful of…read moreunseasoned fries. Tried calling numerous times but it would ring or go to the busy tone. Drive thru staff weren't very pleasant either.

Just rude asked for a regular fry and they gave me what they wanted ROACHES all over the kitchen.read more

Was told they were only taking Door Dash orders from the drive thru speaker. I clarified that…read moreRIGHT THEN I could only order food from a delivery service. I don't know why nor how long it would be that way but it wasn't acceptable to me. The up charges for Door Dash isn't acceptable to me after I've already driven to the building. Thanked him and moved on to an even worse situation.

I went there today I order the steak egg and cheese bagel meal ,with extra onions. When I received…read moremy food I had no onions on the sandwich. The tall lady with the gold in her mouth ... Stated that you can take the food and go ! we don't have time for this shit today ! I ask her again Miss my food is wrong ? Why are you screaming at me ,she told me this is the way I talk , I told her mail I have not raised my voice at you. You have no reason to be screaming at me .She then said give me your receipt ,and Get the Fuck ! out of my line and through my money into my car.

Terrible service, the manager looked stressed and smoked out. Her gold teeth were tarnished from…read moreall the cigarettes. Forgetting items in a customers order and putting the blame on the customer is absurd. Tall, big black lady loud mouth. This is coming from a black person also.

Chicken was fried really hard.. the grease was not fresh.. my chicken looked nothing like the…read morepicture

They are fast, friendly & efficient! LOVE their fried pork chops, fried rice (as my side) but the…read morebest part are their WINGS! BEST drive thru IN WEST BIRMINGHAM!

Fried chicken burned. Late as usual. Wrong order sent. Late…read more sent 2 chicken breast I asked for fire and drumstick

Yelp! This is an excellent Jack's! When we walked into this atmosphere it is inviting, joyful with…read morea spirit of service. We are a party of 5 and our front cashier is very accommodating. It's breakfast time and we got one big breakfast with grits, eggs, hash rounds, sausage and biscuit, two smoked sausage sandwiches and one sausage biscuit with grits and hash rounds. Yelp, this food is good!!!! And, it's served with a smile. Y'all across town for me, but y'all already know, I'll be back.

Cook Out is one of my favorite spots when I want something quick, cheap, and actually satisfying,…read moreand their hotdogs are a big reason why. I love that you can get a full meal without spending much money, which is perfect for college students or anyone on a budget. The hotdogs are simple but really good, with soft buns and just the right amount of toppings. I usually get mine with chili and slaw, and it always hits the spot. What makes Cook Out even better is the tray deal, where you can get a hotdog, two sides, and a drink for a really good price. I usually add fries, quesadilla, and Dr. Pepper, which sounds random but somehow works perfectly together. The service is also super fast, even late at night when the line is long. It's one of those places you can count on after a long day or when you're hanging out with friends and don't want anything too fancy. The food isn't gourmet, but it's consistent, filling, and exactly what I expect from Cook Out. I would definitely recommend it if you're craving classic comfort food without spending a lot.

Food was on point! Cashier was helpful and fast! Food was good had a good time with my family,…read moreplace is clean also

Giving Krystal a good review has been tough, because I've had a lot of problems with Krystal in the…read morepast with them keeping irregular hours. Several times I've driven to a Krystal that was supposed to be open, only to find out they were closed, seemingly for no reason. My last trip to Birmingham I found one Krystal that said they were open 24 hours, but was closed when I got there, and one other that was actually open 24 hours. I was there around 10 pm and they were out of everything except burgers and fries. The food is good but my advice is to go early before they get bored and close up, or can't provide your favorite for some reason.

I sent my son there yesterday for 6 Krystal s with cheese no onions they messed up my whole order…read moreand won't answer the phone

Food was plenty. When they say "Strap on the feed bag", they mean it. If you order breakfast you…read morewill have enough for lunch. If you order dinner you will have enough for a late night meal not a snack. The food is definitely southern home cooking at it best. For you folks who come from the north as I did don't be put off by the fact that it is located in a gas station.

Great breakfast. Quick in and out to go. Lot of food for the money. I'll definitely be back when…read moreI'm through the area