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    Chick-fil-A

    3.7 (59 reviews)
    Open 6:00 am - 10:00 pm
    Updated 2 months ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Outdoor seating

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    Reviews With Photos

    Drive thru line
    Kati D.

    Really disappointed in the service here this morning. I did a mobile thru order, which is supposed to get you in and out faster. The regular drive through line was moving fast, but it took me almost 30 mins to make it through the line to get my mobile order. No wonder they are offering bonus points to use the service, it's slower than just ordering as usual.

    Jerie H.

    The food here is good. Just like any other chic fil a But the down fall here at this one is the service. Or lack of I should say. It a nice place. They got the food wrong on my daughters order, had to wait forever for a drink refill, just wish they would put a drink machine, I hate to stand and wait. By the time you get back your food is cold, I'll just be glad when Trussville is back up and running. There's is second to none.

    Lendi H.

    This location is just, ehhh ok. We stopped in for a quick supper, we had never tried this location before. The store is clean, but the staff we dealt with while ordering (Hannah and Tyler), came across grumpy, something you never see at Chick-Fil-A. The food was acceptable, other than my sandwich was made into almost a grilled cheese, when i ordered a cheese, lettuce, tomato, and pickle sandwich, and didn't ask for it to be grilled. But we were in a hurry so i didn't bother going through the trouble to try in ask them to fix it. And the fries were not fresh, a little on the greasy side. I recommend going to the Trussville Chalkville-Mountain Rd location instead for much better service.

    No meat
    Monique J.

    Now I am a Chick-Fil-A fan. I choose them over any other place to eat any time or day. I am a red member with them because of how much I have ordered. The mobile app makes it so much easier to get your order right and quickly. It saves your favorite locations, meals and etc. I love the updated app. Today I ordered Grilled Nuggets and a small Chicken Noodle soup. The Nuggets were juicy and fresh. I didn't even need any sauce for them. Now on the other hand this is the second time I have ordered Chicken Noodle soup and there is absolutely NO chicken what so ever. Come on people how hard is it to put the shredded Chicken in the soup. It still had good flavor but I wanted my Chicken in it. Not just Chicken broth and Veggies. Chick Fil A you have to fix this.

    Large fries, straight out of the bag.
    Traci R.

    Five-thirty on a Friday night. Drive-thru was slammed, understandably, however, there is no excuse for this. We ordered three large number one meals, and when we got home and pulled our fries out of the bag, they all looked like this. Looks like it's empty, right?! Shouldn't a large order of fries, I dunno, be fuller than this?! We got all the butt pieces and dregs, too...hey, Chick-fil-A you need to be doing better!! This is not the first time we have had a bad drive-thru experience with y'all.

    Tomica D.

    What can I say, It's Chick-fil-A! The fast food restaurant where you will get the best customer service ever! There has never been a time where i have had a bad experience with customer at Chick-fil-A. They always have a smile on their face and the wait time is always short. Now on the flip side of this awesome review,their portions are very small. I mean their chicken nuggets are literally the size of a tic-tac. One person could eat a platter and not feel guilty at all! Their waffle fries are puffy so you only get like 3 to 5 in a box lol! So if you are trying to cut back and eat less, this is the place to go. Also check out their app. They have discounts and free items from their menu after so many purchases. You can also pre order your food on their app. And to all my lemonade fans,please try their frosted lemonade,it is almost the consistency of a milk shake and has the best taste ever!!

    Han P.

    My kids love the kid's meals, play ground as usual. The chicken sandwich and chicken salad are fresh and crispy as usual. I love the Larry Earnest. He is such a nice man. He noticed that our drinks are empty and offered us refills. He also offered us a to go bag for my chicken salad. My husband just complained that he had to go back in the long line just to get a bag. And here comes Larry offering us a bag without us asking. He also keeps the place clean. Such a wonderful customer service.

    ows a sandwich in a car seat

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    1 year ago

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    2 years ago

    Consistently Good food. They have perfected traffic management for their drive thru making service faster and smooth.

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    5 years ago

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    4 years ago

    As always yummy, quick and wonderful services with a smaller! The order before us was for 25 sandwiches and still not a single issue!

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    6 years ago

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    7 years ago

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    5 years ago

    I have absolutely nothing bad to say! All of their food is great and absolutely amazing and the people that work there are always so kind!

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    Page 1 of 2

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    He also keeps the place clean.

    Mentioned in 2 reviews

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    2.8(47 reviews)
    0.1 mi

    My first time going to Whataburger, the food and service were amazing.   Upon entering, the place…read morewas clean and super busy.   The gentleman that took my order greeted me as I entered and told me he'd be right with me.  I glanced at the menu, and it looked pretty basic for a hamburger place, but after trying the food... it was amazing.  This isn't the basic fast food chain I grew up going to like McD, Burger King,  or Jack in the Box.     We ordered: 1. Patty melt meal with large onion rings and large chocolate milk shake-  Words can't describe how good this was.  It was meaty and cheesy.  The double patty matched the amount of bread.  It was a perfect ratio, and the Texas toast just tied everything together.  The chocolate milkshake was easily one of the best I've ever had. It was thick, almost like a frosty, but tasted was better.  I was surprised at how big a large milkshake was compared to anywhere else.  The onion rings tasted like the kind you'd get at a diner. 2.  Bacon and cheese whataburger with a double patty large french fries and large sweet tea and lemonade - This was amazing. The veggies were fresh and crisp.   It was almost like the perfect salad.  This was equally cheesy and meaty in each bite.  French fries were addictive and went well with the spicy ketchup.  The sweet lemonade was super sweet but balanced perfectly with the lemonade. 3. Small strawberry shake -  for a small, this was comparable to a large shake you'd get anywhere else.  This tasted like fresh strawberry shake,  not the generic nestle quik or canned strawberries you'd have somewhere else.      Honestly, the whole experience start to finish was amazing.  The gentleman who helped me was super nice and helpful in figuring out what to order.  My drinks came out fast before my food.  I went to my truck to bring the drinks to my husband.   This way, it would be easier when the food comes out.   Right when I was about to walk back in,  someone came out with my order.  He told me no point of you going back in just to get your food.  He told me there were napkins, 2 ketchup, and 2 spicy ketchup.  I was like, "Thank you so much. You didn't have to."   Then he asked me if I wanted anything else or any other sauces.  I told him, "No, thank you and went back to the truck.  Never has anyone done that before with any fast food order I've ever made.  I'm not sure if that's how they normally do thinks but I truly appreciate how they went above and beyond.     On a side note,  I thought that it is really smart how they place the french fries and onion rings in a square container.  I've always hated how the container just spills or fries and stuff always falls in the bag.      I don't know why this place has so many bad reviews.   I highly recommend this place and can only hope that the quality of food and service is the same at any of their other locations.

    Store in Leeds AL. Waited on order inside for 57 minutes ask employee about my order and got…read moreattitude and arguing.Next time I went into store 2 weeks later. Rude again remembering me from last visit. Took my order and then refused to serve me. My lawyer is investigating

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    Rusty's Bar-B-Q

    Rusty's Bar-B-Q

    4.2(281 reviews)
    2.3 mi
    $$

    I had the best ribs, collard greens and spicy baked beans on my recent dine in visit. I was…read moreassisted quickly in placing my order. The service was fast & pleasant. I sat at a booth in the bigger seating area. They also have table & outdoor seating available. This is definitely a casual environment. Rusty's has many menu items to pick from but the ribs are my favorite! I love their spicy bbq sauce so much. I highly recommend paying them a visit if you get the chance. Highlights - Easy parking drive thru is available Easy to find in Leeds, Al

    We are constantly searching for a rather out-of-the-way barbecue joints that are local, small,…read moreindependent...and star-worthy...Of those aspects, Rusty's is definitely independent, small, and local. Unfortunately, food falls far short of the stars I had hoped to find here. While service was friendly and quick, the food that was delivered simply did not score well. Chicken and Brisket were our choices and they both lacked depth of flavor. Most importantly - both were quite dry. (Chicken skin was moist and crisp, but meat was not. We all know chicken dries out pretty quickly.) I was especially disappointed by the brisket. (Good brisket is one of my frequent nation-wide food quests.) The brisket shown in my photos should be moist and tender, with a slight glisten on the surface and a bit more color on the edges. But, you can see how dry my serving was - (FYI no altering of the photo on my part.) : -( Sides received mixed reviews from us. Star of the whole show were the collards - savory and served piping hot. Okra had a nice light coating and not greasy at all - but they were not very warm (temperature). Potato salad was pretty plain. Marinated coleslaw got one thumbs up and one down from us. It reminded me very much of old-fashioned vinegar chowchow minus the other veggies; biggest downside to it was the size and inconsistency of the shreds...just too clunky. Spicy jalapeño mini muffins....excellent. Plain white bread? (no butter or spread?) Wish I had ordered the baked beans (2 kinds). And a last note - sauces were thin and simply not memorable, lacking true character. Locals....please keep coming here...I'm sure there are combos we did not try that are pleasing. But as for us, we need to keep travelin' on.

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    Cracker Barrel Old Country Store

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    2.9(62 reviews)
    0.5 mi
    $$

    I recently visited Cracker Barrel and had an overall nice experience. The food came out not so hot…read morebut I was with a larger group. portions were generous, it was solid comfort food. The service was polite and friendly, The ambiance had the usual cozy, country-style decor with plenty to look at, but it did feel a little crowded and noisy during peak hours. Overall, it was a decent visit -- not bad, but not impressive enough to go out of my way for.

    Ambiance: good! Retaining the old country store design was smart!…read more Food: REMOVE alcohol from the menu!!! A trip to CB is a "visit to grandmas house" for a meal. Grandparents NEVER offered alcoholic drinks! It doesn't fit with the marketed diner customer experience! Service: Silverware was dirty when provided to my table. :/ Someone needs to pay closer attention to detail when packing for silverware packets. This being the case, what else in the kitchen is dirty? I managed operations for a food manufacturing company for several years and it's not difficult to clean utensils if a good process is in place. Asked for lemon with my tea and none was given. Hostess was very friendly and promptly seated us. Food was served to my table over 40 mins after being seated at a time when the number of customers filled the seating area was less than 50%. Short on cooks? Food was served hot and tasted great! This was my first return visit to a Cracker Barrel in more than 6 months but I'm reminded of why I won't be a frequent customer.

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