My first time going to Whataburger, the food and service were amazing.   Upon entering, the place…read morewas clean and super busy.   The gentleman that took my order greeted me as I entered and told me he'd be right with me.  I glanced at the menu, and it looked pretty basic for a hamburger place, but after trying the food... it was amazing.  This isn't the basic fast food chain I grew up going to like McD, Burger King,  or Jack in the Box.     We ordered: 1. Patty melt meal with large onion rings and large chocolate milk shake-  Words can't describe how good this was.  It was meaty and cheesy.  The double patty matched the amount of bread.  It was a perfect ratio, and the Texas toast just tied everything together.  The chocolate milkshake was easily one of the best I've ever had. It was thick, almost like a frosty, but tasted was better.  I was surprised at how big a large milkshake was compared to anywhere else.  The onion rings tasted like the kind you'd get at a diner. 2.  Bacon and cheese whataburger with a double patty large french fries and large sweet tea and lemonade - This was amazing. The veggies were fresh and crisp.   It was almost like the perfect salad.  This was equally cheesy and meaty in each bite.  French fries were addictive and went well with the spicy ketchup.  The sweet lemonade was super sweet but balanced perfectly with the lemonade. 3. Small strawberry shake -  for a small, this was comparable to a large shake you'd get anywhere else.  This tasted like fresh strawberry shake,  not the generic nestle quik or canned strawberries you'd have somewhere else.      Honestly, the whole experience start to finish was amazing.  The gentleman who helped me was super nice and helpful in figuring out what to order.  My drinks came out fast before my food.  I went to my truck to bring the drinks to my husband.   This way, it would be easier when the food comes out.   Right when I was about to walk back in,  someone came out with my order.  He told me no point of you going back in just to get your food.  He told me there were napkins, 2 ketchup, and 2 spicy ketchup.  I was like, "Thank you so much. You didn't have to."   Then he asked me if I wanted anything else or any other sauces.  I told him, "No, thank you and went back to the truck.  Never has anyone done that before with any fast food order I've ever made.  I'm not sure if that's how they normally do thinks but I truly appreciate how they went above and beyond.     On a side note,  I thought that it is really smart how they place the french fries and onion rings in a square container.  I've always hated how the container just spills or fries and stuff always falls in the bag.      I don't know why this place has so many bad reviews.   I highly recommend this place and can only hope that the quality of food and service is the same at any of their other locations.

Store in Leeds AL. Waited on order inside for 57 minutes ask employee about my order and got…read moreattitude and arguing.Next time I went into store 2 weeks later. Rude again remembering me from last visit. Took my order and then refused to serve me. My lawyer is investigating

OMG!! The french fries!! The sweet tea!! The hamburgers!! The chicken tenders!!…read moreThey need to come up here to Nashville!!

To Colt, that manned the register tonight, thank you for the best costumer service I've ever…read morereceived from a fast food place. I mean top notch. I could've requested sushi and he would've ran to Publix to grab some lol. I hope nothing but the best for that kid now. I hope his sleep is pristine, every red light is green for him and he accomplishes everything he wants to in life. I can't forget the kitchen staff, thanks for making my fries extra crispy as requested. They were nummy. Love yall.

Ordered the veggie meal for 2, no cheese & black bean substitute instead of refried. Received extra…read morecheese and refried beans only one taco came without cheese, they must have ran out after giving so much extra cheese on everything else. The only thing correct was the actual quesadilla.

Stopped by for lunch today, I ordered a chicken quesadilla and nacho fries. My quesadilla was…read morecompletely uncut and my fries were hard as rocks to the point I wouldn't consider them edible TERRIBLE.

I have come to this location a couple of times this year. Surprisingly, I received consistently…read moregood service each visit . The drive thru staff , really friendly , always smiling and efficient. I know. I can't believe it either , since I am reviewing a fast food establishment. My food was hot and fresh BUT check out my photo showing how tiny the spicy nuggets are now !! I love the spicy nuggets but they are more like spicy mini bites! OMG!!! Maybe this is a result of Covid - blame everything on Covid .... I'm kidding but they are itty , bitty. I really like this location and it has become one of my favorite ones to visit.

If I could choose zero stars, I would. The service was awful. The inside of the building is…read moreextremely dirty, and behind the counter looked even worse from what I could see. Our order was wrong twice, and because we had already waited so long, I left without it being right because we had somewhere to be. The burgers were put together sloppily with condiments spilling out all in the packaging. It was so messy, there was no way to eat it. The manager was less than friendly, and in spite of there being no one in the drive through behind us, I was told to pull forward to wait for my food. I'm not sure the experience could have been worse.

RAW CHICKEN!!! DO NOT DINE HERE!!! They served me raw chicken on a crispy chicken deluxe sandwich…read more I called the store and the manager Steven told me I would have to drive all the way back up there for a refund. Offered no empathy, did not bother to take my details, did not seem to care. This is NOT food safety protocol. He should have at least asked for my details in case I get sick. This restaurant is going to make people very sick if not cause someone to die from this kind of negligence and lack of food safety handling. I have never in my life tasted something so nasty and I will be lucky if I ever get the memory of the horrid texture of biting into raw chicken out of my mind. To make matters worse, to require your customer to come all the way back to your establishment to get the items recooked as a refund option is beyond an absurd response. The drive there alone costs more in gas and time than the sandwich was ever worth. Not to mention why would anyone in their right mind want or even trust food from a restaurant that just served them raw chicken?! I will NEVER dine at McDonalds again, especially not this one.

The service is really bad the lady with the choker had a bad attitude and there was a cockroach…read moreinside which completely disgusted me and made me lose my appetite.

Caleb was very nice about chopping my chicken finely on my Cobb Zalad. I appreciate his attention…read moreto detail and providing amazing service. I rated it "GOOD" and not "EXCELLENT" because I had a lot of brown dried out salad pieces. Keep up the Good Work!

Amazing service! They were very kind when ordering and we got our food out pretty quick. The kind…read moreworker that was helping us even said sorry for the wait but there was basically none! Great hospitality

I frequent this location often and unfortunately the service is always slow. They have got my order…read morewrong a couple of times too. This use to be a staple growing up but they changed and things are not the same... from the fish tasting different to the service. They are not very happy to be working and shows with the service. I wish it could return to the 80s version I remembered.

We come here fairly often because it's our local one and we've always had good service more often…read morethan not. I will admit that I come here mainly because my mom and aunt love it but you can't really beat the prices if you get one of their specials. It's also nice that they have two different days for elderly discounts. We pretty much always see the same people working and they've always got a smile and a greeting for us. My aunt and mom take forever to order and they never rush them or make feel like they're an inconvenience. I like the Leeds location much more than the Trussville one and will drive out of my way to come here over that one.

Good Arby's location and good fast food. They have ample options and tasty food. Our orders have…read morebeen right every time, even with a couple special requests. The only complaint I have is that any sandwich with sauce comes with a LOT of that sauce. It's pouring off of the sandwich. I don't understand it - it's wasteful and adds nothing to the food's flavor. The sandwich has a max capacity of sauce and it's being much exceeded. Save that sauce, Arby's. No one wants that much.

There aren't many good sit in restaurants on Moody parkway for the family. The bathrooms are…read morealways clean and stocked for daily use. I have been here a few times and every time they are so accommodating. They always smile and provide great customer service. Recommend that you always check your bag because sometimes they do forget certain items because they are human. But they correct the issue without any problems. They have people wiping and cleaning the lobby frequently. Even if they are not at the front counter they greet you from the back. They have made to order hot wings. They don't offer the grilled chicken at this location which made me kinda sad lol. Maybe one day it will bring it back. Bring your jacket because it's always cold inside the restaurant. I rather it be cold then hot.

Love KFC but this was not Okay. We waited for 20 mins for a bucket of fresh chicken and received a…read morebucket of mushed up chicken instead. I just wish business cared a little more for their customers.

The front desk representative at the Holiday Inn Express recommended this restaurant! We were…read moredefinitely not disappointed. The food was delicious and the service was exceptional. The restaurant is very clean & quiet. Staff were all very personable and helpful. We will stop here again if ever traveling this way.

I've been to the Wharf on several occasions for lunch and dinner. I like the way you order at the…read morefront counter and select your own seating and they just bring you your food. The servers have always been super sweet and check on us throughout the visit provided additional condiments and refills as needed. They do have some really good selections of fish at a fair price. The bacon wrapped shrimp keeps me coming back. They do have a bar but I haven't had anything from it yet maybe in future I will try and see how the cocktails are. I also enjoy that they have various seasonal offerings and daily specials. The dinner area is open with a fishing theme. It's very casual so there is no need to dress up but the food is still excellent.