Food and service are fantastic here! Good job folks. Everyone is so nice and the seating area is bright, clean, and spacious We'll be back! read more

Horrible service. We came inside to order as the drive thru lane was backed up,. When we walked in we weren't greeted. We stood there for over five mins without anyone even acknowledging our presence never mind to order. The little Hispanic girl taking drive thru orders knew we were there and never said a word to us and wouldn't make eye contact or even call for backup. Before we walked out I demanded the manger and told her that her staff needed better training and shouldn't ignore customers on the front end of house. We walked out without ordering anything. Captain D'S missed out on an easy $60+ order and I never need to give my money to this establishment again. read more

I'm a big fan of fast-food seafood, so I decided to give this Captain D's a try. If you're not familiar, Captain D's is like Long John Silver's--but better in almost every way, especially when it comes to price. I've eaten at several Captain D's locations, but this one stands out as the cleanest I've ever visited. The staff was absolutely amazing during our visit, which made the experience even better. Even though this location is 30 minutes out of our way, we'll definitely be coming back. Just a quick side note: we didn't dine in--we took our food to go and ate at home. Remarkably, even after a 30-minute car ride, the food was still delicious. Highly recommend this spot for anyone craving quality fast-food seafood! read more

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Great senior's menu on Wednesday lunch. The fish was excellent, hush puppies were delicious, enjoyed their cole slaw and baked potato. Senior special also includes a drink. read more

I don't go all the time because it is so expensive but today I thought I would treat my wife. I don't know what happened but the person that made the decision to change the fish should be fired. It used to look like the chicken with the excellent breading, now it is so small it looks like a fish stick and the breading on it is not good at all, the same for the shrimp. Looks like what you buy in the frozen section at Walmart. I will never go there again and wast my money. read more

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My wife and I split a 2 piece fish and shrimp with French fries and Coleslaw. The food was excellent. Hush puppies were perfect - not too dark and not gooey. French fries were golden crispy. Coleslaw was good balance of sweet. Fish was tasty. Service was polite, efficient and all smiles. They have earned a Five Star review. Enjoy! read more

So, apparently any deals on the website don't work here, so don't expect anything or the staff to care. I normally love this place, but also how our service was handled tonight, the staff could care less. I had the window shut on my multiple times with the chick just saying "I dunno," she obviously didn't care, but even if locations are franchised, the advertising needs to be more accurate on the website because all of it is false advertising and if you guys can please check in on your employees and them having a better attitude, it would make me feel better about coming here because I'm not anymore after tonight read more

Better than Long John Silver. Great senior menu open on Sunday. Fish and shrimp excellent

I enjoy the food at Captain D's and was excited to see a sign for one as I was traveling. The woman behind the counter gave suggestions and let me know the specials that were available. She was also helpful when I modified my order. The food was hot and flavorful, so I'm excited to stop by again in the future. read more

Every time I go, i am not greeted by people who want to work. They have attitudes. They aren't friendly. I feel sorry for them. Maybe they have personal issues going on i guess but I will not go back ever. read more

Came in on a Friday evening wit three people in front of me. Lecia was the only employee behind the counter, but she was able to fill everyone's orders in a timely fashion. She was even able to hand my order directly to me at the table where I awaited. Thank you very much h for your service. read more

Every time I come here the customer service I receive is amazing. Bout the sweetest old lady's I've ever met. Heck of a lot better than them punk ass kids!! I almost just want to come by and just talk to them!! read more

Captain D's, at 6327 Broadway Blvd, Garland, TX 75043 Tues night after working 12 hours I wanted a quick meal. I ordered the 5.99 2 piece fish promo. When I arrived at the DT window I was told my total was $6.46 I gave the cashier my credit card after swiping it she told me she needed 2 pennies. I thought this was weird because I check my card and credit daily so I'm aware of my credit and card balances. I asked for a receipt and she called the manager over. He (Nathan ) asked for my card again she swiped it and gave me a receipt for $5.60 I was like this is weird. I pulled forward and checked my transactions on my cc and notice 2 pending charges. I parked went inside to talk with the mgr (Nathan ) I asked him what happened he loud talked me and said out loud (for everyone in the dining room to hear)you didn't have enough on your card to cover $6.46and your card didn't go through. He apologized jokingly stating I didn't mean to say that out loud ( but he meant it). I explained to him there's $9,000 balance on this card I'm sure there's enough. He continued to disregard me being disrespectful. I ask for the corporate office number he explained that it was a franchise and he was the contact person. I did receive a credit because I returned the fish. However never an apology. I've been going there for years because I like their food. It's seems as though there's some shady business practices going on with management and staff. I did also contact their corporate office. Beware check your receipts and ask questions if something seems suspicious Captain D's, at 6327 Broadway Blvd, Garland, TX 75043 Tues night after working 12 hours I wanted a quick meal. I ordered the 5.99 2 piece fish promo. When I arrived at the DT window I was told my total was $6.46 I gave the cashier my credit card after swiping it she told me she needed 2 pennies. I thought this was weird because I check my card and credit daily so I'm aware of my credit and card balances. I asked for a receipt and she called the manager over. He (Nathan ) asked for my card again she swiped it and gave me a receipt for $5.60 I was like this is weird. I pulled forward and checked my transactions on my cc and notice 2 pending charges. I parked went inside to talk with the mgr (Nathan ) I asked him what happened he loud talked me and said out loud (for everyone in the dining room to hear)you didn't have enough on your card to cover $6.46and your card didn't go through. He apologized jokingly stating I didn't mean to say that out loud ( but he meant it). I explained to him there's $9,000 balance on this card I'm sure there's enough. He continued to disregard me being disrespectful. I ask for the corporate office number he explained that it was a franchise and he was the contact person. I did receive a credit because I returned the fish. However never an apology. I've been going there for years because I like their food. It's seems as though there's some shady business practices going on with management and staff. I did also contact their corporate office. Beware check your receipts and ask questions if something seems suspicious read more

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We enjoy the senior special on Wednesdays. There are several options to choose from. We love the baked potato (which costs extra) and coleslaw. Hope you have a great experience as we do every time. The staff is very courteous and helpful. read more

Do NOT recommend this place , employees will overcharge you and then mess up your order at least TWICE, especially Bianca.

I paid $9.68 for a four pc chicken meal, and this is what I got!! What a ripoff!! Probably my last visit here!! See the photo by clicking on the camera icon. read more

Captain D's - Ordered 4pc chicken and this is what I got. Paid $9.68 and didn't even get a thank you. What a rip-off. Probably my last visit here!! - Seafood Near Me - Garland, Texas

If I could give negative stars I would. I've loved the food from this restaurant since I was a kid, but this location is absolutely terrible. Edith is especially rude and needs retraining. No one here is friendly or even acknowledges that we are human beings that are paying for a service. Edith was rude to my daughter and her friend, to myself and then she was very rude to my husband and snatched his card from him. My husband is a restaurant General Manager with 20+ years experience, this experience was not acceptable. A disgrace to the corporation. The manager was standing next to her and said nothing about the attitude we received. Time to find a different location or a new company to go to. read more

I was curious to see what Captain D's had to offer. Alot of anticipation building up to this moment and i was a little disappointed. I've been to a few fried fish places in my life and this place wont be in my top 3. Biggest complaint would be the value for your money. Very small portions, fish stick style cuts, tenders are nothing special, an extra side of corn cost $2.18! Must be the forbidden aztec corn of ancient times..very rare. Sauces are good, cole slaw was deeeeelish! Hush puppies were very good too. It was very clean and bright colors made the visit enjoyable. Service was fast as well. I probably wont come back. With that being said i feel the "other" guys are still better. Personal opinion... read more

Better than Long John Silvers. We had the Sample Plate and the Catfish Feast. Glad they opened one up in Garland, TX. read more

Captain D's - Catfish Feast - Seafood Near Me - Garland, Texas

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Food is super good and give you plenty of condiments. Place is packed all the time but food is worth it and the employees work their butts off for sure!! Love a good fish n chips and they have it here!! read more

It's been a long time since I've been to a Captain D's. Very friendly service, with a clean refined look that is still fast food, but they try to do something extra to make you feel like a good sit-down fish restaurant. read more

Captain D's - a plate of fried fish and french fries - Seafood Near Me - Garland, Texas

Whoever the sassy gay man is-he is very rude and tends to rush you while you're at the speaker (there's nobody else in the drive thru, but that shouldn't even be an excuse if there were others). I came to this place two times this week. First, yesterday-my mom used to take my son here before COVID and my son asked me to get him some fish like she used to. So I got to the speaker and this very bothered voice rushes me to decide what to order. I hurry up and say something. I didn't think much of it, maybe he's having a bad day. But today I go again, because my husband wants fish tonight. Again, a very sassy,annoyed, rushing voice speaks. Pretty much what the heck do you want lady! Rudely trying to get me out. Once I get to the window, he just sticks his hand out the window for payment like it's such an annoyance that there's customers coming through. Like really? No, hello/thank you/smile, nothing! Just sassy sassy dude and then pretty much throws the tiny kids meal drink at me. And then goes back to talk to the man with the dry pink ponytail. And they have a whole happy conversation. I'll definitely save them the hassle and go somewhere else for fish next time. read more

Food is super good and loved this place for a while. Last night while l was there getting some food i witnessed the manager or shift leader, was being very rude to the employees in the back especially the one girl. The manager lady was just going off and i can see all this through the kitchen window. I felt bad for the employees because no one should be spoken to like that. Great food though! read more

The food is hot and fresh and NATHAN the manager is amazing. This location is immaculate!

I'm sorry Long John Silvers, but Captain D's has got ya beat. Great Service and Food. Plus there fish is not a greasy and crispier.

Horrible! Will not be back-2 piece fish meal (@ almost $10-no drink?) was given a water cup-asked for iced tea-that will be $2.xx more! 1 hushpuppy and fries(limp) and fish tasted of a chemical=not good..now it was after lunch rush on friday so, I was expecting better=nope..although the counter helper was very pleasant! read more

Good was the food nice and hot fresh. Fries food was tasty and they gave plenty of condiment

Omg this place is so good nice friendly employees. I went to the one on Jim Miller and 30 and I'm glad i left. The food was so good I didn't even take a picture for the review. Next time i will. Three long pieces of catfish that was made to order and the lobster roll is so good I'm still in the parking lot thinking about making another order. I also got ten butterfly shrimp for $4.32. The customer service was awesome. Can't wait to return. Please visit you shouldn't be disappointed. And they have the good ice read more

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Over priced for fast food!!! The food is ok and the service is great it's just really expensive.

I really love this place. The food is fresh and made to order and the hush puppies are so darn good. They have so many dipping sauces too!! Way better than LJS and will keep coming back. Great staff too!! read more

I have eaten at other Captain D's locations for years, however this location didn't meet expectations. The coked country fish tasted like frozen fish sticks and the battered fish was thin with very little batter. In the future, I will return to the other location. read more

I'm not much of a fish eater but I'm trying to work it in to my diet so, I decided to give Captain D's a try. The fish seems to be off decent quality; they use whole fillets. However, if you aren't used to eating deep fried foods that often it will be a bit heavy. I liked that they have vegetables for sides and the coleslaw is excellent. They are also environmentally friendly. Your food comes on a real plate with metal flatware and the dipping cups are paper (similar to McDonald's ketchup cups, but wider and shorter.) In conclusion, not a bad place to eat and a bit of a step up from the typical fast food place. read more

I tried this place for the first time and loved it. I am glad I gave it a chance. They have an excellent selection and they beat the pants off of Long John Silvers. read more

We stopped at this Garland Captain D's for lunch. Wish we had just kept on going!! My husband had the Captains Catch. It was tasteless and luke warm. Ditto for my fried shrimp! The only food we had that was decent was the fries! read more

Got to this location at 9:30pm and door was already locked even though they close at 10pm! Customers were still inside eating as I stood outside in the cold waiting. Manager and employees continued working and walking past the door as if I didn't even EXIST! I even tried to call the store and they deliberately did not answer the phone during business hours!!! I ended up having to go somewhere else to eat because of this! REALLY BAD CUSTOMER SERVICE! I WILL NEVER COME HERE AGAIN! read more