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Cap's Bicycle Shop

5.0 (1 review)
Open • 10:00 am - 6:00 pm

Services - Cap's Bicycle Shop

Bike repair and maintenance

Cap's Bicycle Shop Photos

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Recommended Reviews - Cap's Bicycle Shop

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4 years ago

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The Original Bike Shop - CAP'S - the Original

The Original Bike Shop

(33 reviews)

$$

I bought a bike here in 2009 and now I bought another bike here. The people here are pretty…read morefriendly and helpful. Two weeks after I bought my bike the pedal started sticking so I brought it back, they changed it for me without charging me. It's not a super big store but they have a good selection of helmets and other accessories. Bikes do go fast these days in the time of covid though which is why when I found the size/color and brand (specialized) I wanted I bought it right away. I'll be back when my bike needs to be serviced or I need any accessories......

The folks here are always so pleasant (and also patient)…read more My wife and I decided it's time for our daughter to get a new bike. We have barely a clue on what to go with and certainly required advice for the right bike. While their supply was limited, he was able to recommend a bike that fit our daughter perfectly. He allowed our daughter to give the bike a test in the parking lot and didn't rush any decision. In fact, another employee did a quick tweak to the bike and let my daughter go for another spin to see if it made the use of the gears any easier. We also learned that they have a buy back / trade in program for children's bikes since the kiddos tend to outgrow their bikes quite quickly. I recommend anyone in the area to include this place when seeking out a bike. I bought my previous bike from them about 10yrs ago and remember the same high level of service and support.

Trek Bicycle Burnaby - My bike getting serviced

Trek Bicycle Burnaby

(33 reviews)

$$$

Metrotown

A few months ago, I brought my bike in to fix a slow leak in the rear tire and to find out how…read morethose new fangled thin ventiles worked to inflate the tire with my hand pump. They replaced the tube and recommended a protective strip around the inside of the tire to prevent thorn punctures. I rode it for a few months with the rear wheel having an annoying little bump with every rotation. I thought maybe that protective strip was bunched up a bit and would eventially straigten out. Instead it got worse and eventually the tube was pushed out from under the tire and displaced the tire so it started to rub once per revolution against the frame of the bike. I eventually had to half push, half carry the bike up to Trek from Marine Drive and Royal Oak where it got to the point where the bike was un-rideable. Trek very quickly replaced the tube and straightened out the tire so I could ride it home while they ordered in a thornproof tube for me. A few blocks from the shop, the tube exploded with a sound like a shot and the tire completely came off the wheel and was flopping around sometimes at right angles to the wheel. Meanwhile the remains of the tube was wrapping itself around the hub. It was mostly downhill to the nearest sky train station and the shop was closed by then, so I coasted to the Edmonds sky train station mostly on the rim. The next day, I stuffed the wreckage into the trunk of my car and drove back to the Trek shop and said please just fix it. A few days later, I got a text that it was ready to pick up. When I showed up, they brought up the bike and said they had to replace the rear wheel and put on a better tire which was thorn proof. The woman I was dealing with said there would be no charge and refused my offer to pay for the wheel since I did ride on it for a couple of km downhill. I'm very impressed with their integrity. The new tire and wheel made the 5km or so ride from the shop to home with no problems and no more of that periodic bumping which was so annoying on the old wheel and tire combo. I'm pretty sure they've learned from this experience and won't be offering that thorn-proof overlay on the tube anymore and will instead recommend replacing the tire with a tougher one.

I've been a few times now, it's pretty close to where I live. I've had my bike serviced here…read morebefore (flat tire etc.) and have bought accessories here. The staff here are pretty friendly and helpful. They have a decent selection of bikes and things but like most bike shops cuz of covid they can run out fast. They are a Trek store so that's what they carry the most and Bontrager. They used to take appointments online but I don't think they do that anymore. The store is a good size and clean, I believe they have two floors. There is lots of parking as well. Overall a good place to get your bike serviced and to get accessories......

velofix

velofix

(10 reviews)

Downtown

The technician was an hour late for the appointment and didn't advise us that he was going to be…read morelate. We had re-arranged our work day to be available when he arrived, so him being late caused problems. We booked the appointment for 3 bikes (1 gold, and 2 silver service packages). The technician arrived late and advised that the bikes should take 3 hours based on the service packages we chose. An hour and half later the technician advised he was done, and appeared to be in a rush to leave. He advises that the bikes are all in great working order and nothing needs any major maintenance or to be replaced. This is not true, but that's besides the point. The services we paid for, over $600, were simply not completed properly. Careless, rushed work.

While I was walking my dog, I ran into Alex and his Velofix van 1 block from my house. He was…read moreworking on one of my neighbour's bikes. I told him that one of the shifters on my bike would not click (i.e. shift). I had previously taken the whole shifter apart, soaked it in kerosene, doused it with WD-40, reassembled it, and it still would not click. Alex pointed out that my bicycle's bell was so close to the shifter that its strap was under the shifter and causing the problem. Who knew? I expected him to charge me, but he did not, which was another bonus. Apart from making me feel stupid (which was probably an inevitable part of the process) it could not have been a better experience.

Cap's Bicycle Shop - bikes - Updated May 2026

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