While I was walking my dog, I ran into Alex and his Velofix van 1 block from my house. He was…read moreworking on one of my neighbour's bikes. I told him that one of the shifters on my bike would not click (i.e. shift). I had previously taken the whole shifter apart, soaked it in kerosene, doused it with WD-40, reassembled it, and it still would not click. Alex pointed out that my bicycle's bell was so close to the shifter that its strap was under the shifter and causing the problem. Who knew? I expected him to charge me, but he did not, which was another bonus. Apart from making me feel stupid (which was probably an inevitable part of the process) it could not have been a better experience.

The technician was an hour late for the appointment and didn't advise us that he was going to be…read morelate. We had re-arranged our work day to be available when he arrived, so him being late caused problems. We booked the appointment for 3 bikes (1 gold, and 2 silver service packages). The technician arrived late and advised that the bikes should take 3 hours based on the service packages we chose. An hour and half later the technician advised he was done, and appeared to be in a rush to leave. He advises that the bikes are all in great working order and nothing needs any major maintenance or to be replaced. This is not true, but that's besides the point. The services we paid for, over $600, were simply not completed properly. Careless, rushed work.

I found Motiv8 on Facebook Marketplace and saw reasonable pricing for bike tuneups. I had recently…read morepurchased a folding bike that required basic maintenance (adjust derailleur as it was skipping, chain was squeaking). I reached out to Alex for this service and he swiftly responded with pricing for basic maintenance. What appealed to me majorly was the fact that Alex would pick up and drop off my bike at my apartment, which was very convenient. Within a couple of days, he had me scheduled in to pick up my bike. When I handed my bike over to him, he did a once-over to inspect the general condition of the bike. He found that my brake pads and shifting cables may need to be replaced. He informed me for the price of the services that may be required and I found them to be reasonable as well. He took my bike for a total of 1.5 days and dropped it off to me. The bike rides smoothly now and I highly recommend Motiv8!

Erik is truly into what he is doing and offers excellent service at a price that I feel is actually…read morekind of low... I don't say that often,.. I'm cheap. Full disclosure, I now work with Erik who contracts to my company for repairs and bike assembly a few days a week but my review is based on the experience with my own bike. This guy has so many lines on parts and creative solutions for a tank like mine... I just feel silly going anywhere else. What I also appreciate about his business model is the "mobile foodcart" aspect and how he has become kind of a cycling community member even more due to being able to do service at events like HUB's Bike to Work Week. I feel good about spending my money for this service and a big part of it is I feel he cares about getting kids and adults on bikes.

Pros: Honest, excellent, attention-to-detail, quality workmanship. Mobile/they pickup your bike,…read morereasonable price given the quality of work I was searching for an honest, reliable, good bike service place since I moved to Vancouver. I found VanCycle through word-of-mouth of a good friend, and finally got mine and my partner's bike serviced by them. I am 100% satisfied and have no qualms recommending this company and Erik, the owner/operator. DEETs: I have a 20 year old Specialized Hard Rock bike that I ride almost daily. I am terrible about servicing the darn thing. My last service was about 3 yrs ago when I lived in Surrey! Erik picked up my bike, and did a full service/repair on it (cleaned, lubed, adjusted everything, new brakes, cables). In addition, he made a number of suggestions for upgrades. I felt no pressure to accept, but am very glad I did, since I ride daily. (I had old wide, mountain bike tires -changed to road tires, and light weight inner tube), and added front and rear fenders. He is not inexpensive, but considering the quality of his work and overall experience, I was very happy to pay the fee and find it reasonable. I believe you pay for what you get. Erik takes great pride in his workmanship, and I even get the sense that he worked on the bike for longer than the labour he charged. He also had a used bike rack that he just gave to my partner - he could easily have charged a "used price" for that and we'd have happily paid. Now, ever time I get onto my bike, I feel like I'm riding a new, much more expensive bike! I can honestly say, my bike has never run this well before! Thanks!

Steve was great. Had my brakes yesterday. Suggested I only do front for now. The back was OK for a…read morefew weeks - reasonably priced.

Last week I took my front tire and rim in cause giant white rock made A hole in my tire…read more So now Steve didn't want to give it back or lost it

So i wanted a bike after having rediscovered my long lost love of cycling thanks to my kids this…read moresummer. I was so overwhelmed trying to figure out the type and after considerable research decided that hybrid was the way to go. I checked the usual places (craiglsist, big box) but nothing really ever popped out as an obvious choice. Growing up in Coquitlam i always wanted a bike from Caps and decided where else to go than the original location on Columbia St. I met Chris and felt right at home and no pressure at all to look at the selections and do road tests. I had passed on the initial visit figured i would save some bucks and buy second hand. After many viewings and retails competitors i found my way back to Caps. Chris was very knowledgeable and great at answering all/any questions. In the end, i went with a Specialized Sirrus Disc and no regrets!...

I bought a bike here in 2009 and now I bought another bike here. The people here are pretty…read morefriendly and helpful. Two weeks after I bought my bike the pedal started sticking so I brought it back, they changed it for me without charging me. It's not a super big store but they have a good selection of helmets and other accessories. Bikes do go fast these days in the time of covid though which is why when I found the size/color and brand (specialized) I wanted I bought it right away. I'll be back when my bike needs to be serviced or I need any accessories......

My partner's bike was well overdue for tuneup and I wanted to find a place we can trust. There were…read morea lot of positive reviews with what appears to be a home business in our old neighborhood. So I booked an appointment (a month in advance, good sign!). Lucky we were able to drop off a day early. We were able to pickup within the week - much earlier than we expected. Jeff was very thorough and helped with replacement of parts to ensure safety. We arrived and pickup was less than 10 mins. Reasonably priced and we're really happy with the tuneup. Jeff advised if anything didn't work to let him know - very knowledgeable guy with accountability in the work he did. Highly recommended.

After finding Jeff via a quick Google search a few years ago, I have never needed to look for…read moreanother bike mechanic again. Jeff is extremely professional and provides affordable rates for his services, and he always gets the job done quickly! I've gotten tune-ups, tire repairs, and installation of a new set of tires, which he ordered specifically for me. It's been such a pleasure to have a go-to bike guy, and I enthusiastically recommend his expertise to anyone.

I've taken several of my bikes, to VeloStar and they have done a fantastic job. Every time I set…read morefoot in their cozy space I feel comfortable, they help me find the parts I need for my budget and riding style, whether that's my beat-up city, carbon road or high end gravel bike. And what's better than a friendly bike shop? A friendly one with great coffee, food, vide and gluten free options (more than 1). As a celiac, this combo is a rare find and it's nice to eat something other than a peanut butter and seed powerball. If you need a tune up, pedals drilled out because (reasons) or advice on tires that will keep you right side up on wherever you choose to ride, I can't recommend them more. Any business can have bad days that get poor reviews, but in my experience VeloStar, staff and baristas do their best to help you with what you need.

What a neat operation on the W16th strip! Situated right at the corner, this shop/store is such a…read morefunctional space created for both a coffee shop and a bike repair shop. I just had a latte but I opted for oat milk - my first time. The oat milk gave the latte a more rich flavour and I quite liked it. I was just sad that my latte was finished too quickly, perhaps because I liked it so much. People are nice there, and chatty at just the right rate. There are not a lot of seats but that's what I like about it. Keep it quiet for a gentle conversation with my friend. The wifi allows one to work a bit if they choose. I will return for more.

i brought 3 mtn bikes for them to fix Taos 2.7, Nakamura Ecko 23 and Fila incline ( old bike)…read more they were able to fix all of them. so whatever the bike, they are straight forward and fair.. i would use them again no problem. i just wish they would open a little earlier.

I think this is by far one of the best bike maintenance shops in Vancouver. First off, they charge…read morereasonable prices for repairs and tune ups. These guy are honest bike mechanics. They always charge fair prices and if a new repair comes up, they will call you first to confirm the additional repairs before doing so. Scheduling is super easy, you can just call on the phone and they will tell you when you can drop it off. If it is a super simple repair like fixing a flat, usually you can just drop in and drop it off. I had my sexy gravel bike (see photo) and e-bike repaired here. Some bike shops are scared to touch ebikes, but this shop is one stop shop and does it. Just really happy with the fair pricing and great customer service. RAD cycles keep doing what you do.