Excellent knowledge, great communications for what you need vs what you can afford if budget is an…read moreissue. They rebuilt my bike for me and it cost me less than buying a new one. 10/10. Awesome customer service every time .

I've just biked home from the Bike Repair Centre on my newly repaired bike and I'm delighted by the…read moreexperience. I've tried out five other Vancouver bike shops over the past decade for various small and larger repairs. Over the past three years, I've been to three different bike shops because of a clicking sound and a ride that felt increasingly not smooth. A couple of places thought they knew what it was and fixed something, but the clicking continued with no improvement. The third place couldn't hear the noise and suggested I just wasn't getting the friction shifter for my gears exactly in the right place. When I brought my bike into the Bike Repair Center, John went over it with me and very quickly showed me a number of problems - a wheel that was ancient and causing vibration, a gear set and chain that were worn, and pedals that were worn out and loose, among other things. As I'm someone who doesn't have a background in mechanics, I greatly appreciated John's ability to quickly and accurately pinpoint the problems and explain them to me in simple terms without talking down to me. He was great with all my questions and seems to consider education about bike care part of his job. It's a slow season and he said it would take a couple of days to finish all the work, but called me the next day to say my bike was ready. The ride home was unbelievably smooth. No noise or vibration, everything feels steady and tight, and my bike feels much safer and infinitely more enjoyable to ride than it has for at least the past couple of years. I'm delighted with the whole experience and will be returning here for ongoing bike maintenance and repairs, and recommending this place to friends. Thanks, John, for excellent, quick, respectful service at fair prices.

Skipping from now on…read more Had my bike serviced from them a while back. Not cheap - all service are expensive, I get this. I might have mentioned the chain was acting up - I don't get it serviced often enough - and perhaps they could check it and replace it if necessary? Got the bike back but didn't use for a few months. When I did, chain was waaay worse after spending nearly $100 than before. Like it was falling off the derailleurs even more than before. By a lot. To top it all off, chain straight out broke a few days later. When I went I complained, they replaced the chain. Not that much apology, no indication how they missed it in the servicing. And, as far as I could figure full price for the chain and service in doing so.

Been here a few times for bike tune up's and things like bike lights. This place is great, very…read morenice costomer service, highly recommended. Enjoyable business.

I think this is by far one of the best bike maintenance shops in Vancouver. First off, they charge…read morereasonable prices for repairs and tune ups. These guy are honest bike mechanics. They always charge fair prices and if a new repair comes up, they will call you first to confirm the additional repairs before doing so. Scheduling is super easy, you can just call on the phone and they will tell you when you can drop it off. If it is a super simple repair like fixing a flat, usually you can just drop in and drop it off. I had my sexy gravel bike (see photo) and e-bike repaired here. Some bike shops are scared to touch ebikes, but this shop is one stop shop and does it. Just really happy with the fair pricing and great customer service. RAD cycles keep doing what you do.

i brought 3 mtn bikes for them to fix Taos 2.7, Nakamura Ecko 23 and Fila incline ( old bike)…read more they were able to fix all of them. so whatever the bike, they are straight forward and fair.. i would use them again no problem. i just wish they would open a little earlier.

Their website has booking appointment page and I did. But as I didn't receive any response, I…read moredecided to drop in my flat tired scooter. The store is occupied with high class, expensive scooters and hard to get in to the reception. But the serviceman was friendly and gave me some options and I was happy for the result. It took one night for pick up. I ordered to replace to solid tire ( not so comfortable honestly but this makers tube busted twice already) for long term use view. Total was $127 after tax

Friendly and knowledgeable service. I had a used scooter tuned up here and left feeling confident…read moreof its safety.

What a neat operation on the W16th strip! Situated right at the corner, this shop/store is such a…read morefunctional space created for both a coffee shop and a bike repair shop. I just had a latte but I opted for oat milk - my first time. The oat milk gave the latte a more rich flavour and I quite liked it. I was just sad that my latte was finished too quickly, perhaps because I liked it so much. People are nice there, and chatty at just the right rate. There are not a lot of seats but that's what I like about it. Keep it quiet for a gentle conversation with my friend. The wifi allows one to work a bit if they choose. I will return for more.

I've taken several of my bikes, to VeloStar and they have done a fantastic job. Every time I set…read morefoot in their cozy space I feel comfortable, they help me find the parts I need for my budget and riding style, whether that's my beat-up city, carbon road or high end gravel bike. And what's better than a friendly bike shop? A friendly one with great coffee, food, vide and gluten free options (more than 1). As a celiac, this combo is a rare find and it's nice to eat something other than a peanut butter and seed powerball. If you need a tune up, pedals drilled out because (reasons) or advice on tires that will keep you right side up on wherever you choose to ride, I can't recommend them more. Any business can have bad days that get poor reviews, but in my experience VeloStar, staff and baristas do their best to help you with what you need.

Last week I took my front tire and rim in cause giant white rock made A hole in my tire…read more So now Steve didn't want to give it back or lost it

Steve is great. Very knowledgeable and he charges reasonable prices! Highly recommended.read more

I was disappointed with this on a professional business. I went to their website, and they…read moreadvertised a wheel for $60. I even emailed them, and I spoke to Lucas, and he said, "Yes, it's available". Then when I called, they said, "No, it's not available, but we have a $200 special." What an unprofessional bait and switch. Good thing I called before I came in. Please call before you come in and make sure you get a straight answer.

Fixed my old clunker in 10 minutes - and gave really good advice in how to take care of her while…read morenot breaking tha bank. kind, calm and hilarious crew. Absolutely my new bike shop!

I usually go to Spokes when I'm at Stanley but this time I wanted to try e-scooters instead of…read morebikes so we went to Freedom bikes because they had the cheapest rates and their scooters seemed pretty sturdy. It was $12/hr for their e-scooter which was pretty reasonable and the scooters were sooo good! They had good stability and the service was pretty good.

This bike shop is located about 500m from Stanley Park. There are four other bike shops right next…read moreto this one, but the prices here are the cheapest. Their bikes, although not as good as the other shops around, are decent. For a ride around Stanley Park, their bikes are perfectly fine. If you plan to bike for an entire day, you might want to get a higher end bike. Their service is courteous and efficient. Note that finding a street parking spot here can be extremely difficult.

Worked on my scooter a couple of times. I requested an appt several times since , for a broken…read moreescooter I guess im on ignore . No reply , no reason.

Very happy with the service provided. Service was courteous and professional. I rode on the…read morereplacement solid tire for a while before giving a rating to make sure nothing went wrong - no problems. Price was fair as they also delivered (extra charge but reasonable).