We loved the store! If they don't have what you are looking for, they find it! Super professional and knowledgeable team! I highly recommend the items, they come with a 30 days guarantee. We got a Wii U bundle in pristine condition! Also we ordered a PS2!!! Konami, Karaoke times, here we go!!! read more

I love this place so much. I've been going to this place since I was a kid has so many options and so many consoles to choose. Can't wait to go there again and would rate this place a 10 out of 10 if I could. read more

My friend was looking for more gameboy games so stopped by on a Saturday afternoon. The staff were nice and were greeted. I like the store and all of their old TVs that play all old school games. The selection is nice. Although didn't pick up anything, was cool to bring back the nostalgia. read more

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Been a fairly regular customer since their first Pyramid location. I enjoy spending around 30 minutes to an hour browsing the vintage games. Sometimes I buy, sometimes I don't. Lately, however, I can't spend more than 5 minutes inside because of the overwhelming stench of wet dog and dog urine. I like dogs and everything, but not when visiting a video game business. It smells better at the humane society. Sadly, I won't be returning because I can't deal with the smell. read more

This place is awesome, old school vibe with great customer service. I enjoy coming here and finding games I loved playing as a kid and I get to feel the excitement all over again! read more

The nostalgia of this place just took me back as there's not alot of places around that sell all the types of systems like atari and the game cubes.....I deem this place as a DIMAOMD IM THE ROUGH for sure as there's such an immense amount of value for anyone that misses the old days of gaming. read more

Cap'n Games - Video Game Stores Near Me - Sparks, Nevada

No customer service or caring. No compensation for their mistake! Ruined grandsons birthday gift by their error of leaving out a component of a game that was needed for console! Nothing done to make up for it. Did nothing to amend their error. read more

Awesome store! Has new old retro gaming covered! Super knowledgeable staff and friendly to boot! Great value and cheaper than competitors in a majority of what's offered! Great way to go down memory lane with their awesome selection! read more

Don't bring trade ins here. brought a N64, 2 games, controllers, and multiple accessories. was offered a pitiful amount for it all. Went back in to pick it up and they had already sold multiple pieces of it without my consent. Yes they tried to make it better by offering me some controllers, but how disorganized do you have to be to pull this off? Horrible experience. read more

Avoid this place at all costs. Got charged double the price of a game and wasn't informed about it until I saw the receipt. Went back inside to get a refund and weeks later, never received the refund. Called my credit card company and they confirmed they never sent it. Went back AGAIN and received the worst attitude I've ever experienced from a business. Will never spend money at this place again. The older bald guy raised his voice so much at me that the manager sent him to the back. Don't support shady businesses like this. These people are thieves. read more

I came into Cap'n Games today because as a drummer, I always wanted to play Rock band and Guitar Hero. I owned the drum kit but didn't know if it worked. I had an Xbox 360 but didn't know if the system worked and didn't know if it was compatible with my drum kit. It was. I needed a new drum peddle and sticks. I also bought a guitar hero guitar which was also for the Xbox 360. I wanted to compliment Andrew for the most amazing customer service ever!!! Today I felt like a kid getting my first gaming system which is pretty true. I have dreamed of playing these games since my daughter played this game when she was a kid. She is 22 and I am 64. I also had wonderful help from Anthony, Jenna and store manager Shawn. It takes a village. What a great store. Thank you Andrew for your outstanding customer service, Jenna cleaning my drum kit, Anthony cleaning my guitar. Thank you Andrew for showing me how to play on the kit and the guitar and teaching me so many things about my own gaming system. This was more fun then buying a car. I am so proud to be a new customer. Your prices were so fair. Thank you again Andrew...you taught me so much today. See you again. Julie Atlas, Brand new gamer!!! read more

Cap'n Games - My beautiful drum kit. I'm ready to play. Thank you Andrew. Cap 'n Games. Julie Atlas - Video Game Stores Near Me - Sparks, Nevada

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The service here is amazing. Me and my fiance are always here , we get treated so nicely and professionally dominic is the star of the store. He always makes sure to find the games we are looking for, the prices are low and beautiful We will always come back here because of him. THANK you Dominic! read more

Cap n games where can I start. All the workers are amazing but the way the store is ran isn't. Horrible trade in offers, like completely disrespectful at some points. No inventory what's so ever. FB market has better selection at a better price. Honestly as an avid gamer and retro player. I HIGHLY DONT RECOMMEND THIS PLACE AT ALL read more

Great for trading in old consoles!! Traded in my old Wii months ago, and they were they only local biz to give store credit for it! Great customer service read more

Cap'n Games - Video Game Stores Near Me - Sparks, Nevada

Capn Games is a great store for retro games. They are fair in trades and their selection always changes. Support local. A+

Great bunch of young gamers behind the counter great job to all of you guys. Enjoyed my visit and got a very fair price on my PS 2 vintage game. 5 stars all the way. read more

I believe it's under new ownership and customer service has improved. Nice clean and organized game store.

Great place. Friendly staff. Huge selection. I will purchase again for sure. Nice to know that these stores still exist. They are doing an excellent job. read more

Came in the other day to get rid of a few games. There is a 5 game limit if your a walk in. I don't understand this at all from a customers standpoint or a business standpoint. What if I had some really great games that would help your store and you just turn them down!? That goes to my next negative, the inventory has definitely went drastically downhill since last year. A lot of sports games and super commons for most systems, hardly anything to speak of for someone who has been in this hobby for any amount of time and is looking for something more obscure. So it took me about 5 min to browse their entire store but I had to wait almost 25 min to get values on just 5 games. Most retro game shops simply look up average ebay sold values and give approximately 40% credit based on that depending on rarity. It's fast and easy to teach an employee. The system this shop "uses" to determine values for trades is hurting the business for sure. It does not take long at all to price out games if you have staff in there that is even slightly knowledgeable. System takes forever and it doesn't help that the guy giving me the values (African American kid in a bucket hat) was slow, socially awkward and only cared about going on break which he voiced to another employee while I was in front of him. I felt like him getting me values on 5 games stressed him out or something... idk it was a weird feeling for sure lol. I see that they got rid of their other location (which was smart financially) but I remember the staff at the other place feeling better overall in every way. I hope this review gets to the managers because I want this company still be here next year, there isn't anything else like this in the area and it would be sad to see antiquated systems and unmotivated/socially awkward kids/employees run it into the ground. Was not impressed this visit at all read more

Cap'n Games - Collectible - Video Game Stores Near Me - Sparks, Nevada

This store is just trash. Most of the crap they push does not even work. Stick to GameStop.

Oh yeah! One of my favorite shops to ever go to! They got plenty of games that bring me back, they got some accessories that I don't mind purchasing, and they even still have my account! Quite amazing! read more

Worst gaming store I have ever been to. They charged me before hand on a repair that they never did and had zero proof they even tried Not once did they even call to keep me updated when they kept the system longer then they originally stated. I went to pic up my gaming system over a week after I dropped it off. I asked for a refund and my system they said they wanted to do one last check and now I have been waiting for over 30 minutes. After I told them I'd rather just take it else where. This place is very unprofessional. None of the workers are on the same pace as each other... funny side note. Well waiting on my pic up another customer came in stating that the wii they sold him the day prior isn't even working. Lmao this place is a joke . To all by standers avoid this place read more

Decent game shop, but their repair service is awful. They constantly failed to give me proper status on my console for over a week, and when they told me it was "good to go" not only was the issue not even fixed but also even had a problem it did not have before. Took the console back as is as I didn't want to leave it under their "care" a single day longer. read more

I went to the store with my daughter. She tried to trade in over $250 worth of games and they offered her $20 or $30 store credit. One of the games sells for more then $50 and they had it on their shelf for $75! I understand they need to make money but this is criminal. Do not waste your time trying to get a deal on anything in the store. Everything is overpriced by 20% to 50% over online prices. There is no wonder the other locations went out of business. read more