1. Capital One Cafe

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Chicago, IL

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Capital One Cafe

3.9 (118 reviews)
Closed • 9:00 am - 6:00 pm
Updated 3 weeks ago

Services - Capital One Cafe

Personal banking

Capital One Cafe Photos

From this Business

CAPITAL ONE CAFE ATMOSPHERE

What's the vibe?
Dogs allowed
Good for working

Recommended Reviews - Capital One Cafe

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Reviews With Photos

Trice T.

This is my first time in one of these cafes and I enjoyed experience. If you have a Capital One credit card your drinks are 50% off which is a really nice perk. I ordered a caramel apple latte that was really smooth. You can work here as well as they have workstations or you relax at the mini tables sprinkled throughout. If you have banking questions there are staff around to answer those as well. I will definitely be back

Cafe area
Lisa P.

Had only been here once before, many years ago when they first opened. Having the free time to visit again was such a treat. Upon entering you notice the two ATMs where you can easily pay your credit card bill or borrow money against it. Pass those doors and enter the cafe. Such a beautiful space; wide and open with additional upstairs seating and private work or study spaces. There is even a banking room to speak with financial officers about building wealth. I took it all in. Today was a good day because they had give-aways. Who doesn't love FREE stuff. Seed packets and a reusable water bottle were my gifts. "Love em". Now, let's discuss my treats. An iced lavender vanilla latte; not too sweet, made with good coffee and a real slice of warmed banana nut bread. Both for the price of one cup of something at that other spot. Why, because everything is half price if you have a Capital One Credit Card. "What's in your wallet"?

Neha G.

Mondays are crazy busy with their drink promo but staff tries to keep things moving. The cafe is spacious with seating throughout the floor. Head upstairs for more seating and restrooms. It is loud and busy so consider that if you need a place to work. Maybe that's just on Mondays?

Inside
Jo S.

Wish the matcha lattes were much hotter, not sure why Capital One cafes never truly make them that hot. But definitely still enjoy the discounted drinks with the use of a Capital One credit card. There are two floors with more limited seating on the bottom but with a view of State Street.

Angelina E.

I have been seeing these Capital One Cafes pop up in different cities and if you use a Cap One card for payment, you receive 50% off your handcrafted drink. Say less! My review is for the Chicago location and the interior and open and airy and very inviting. I ordered an oatmilk latte and it was well made and frothy and creamy. The cashier was very patient when dealing with a difficult customer and I applaud their professionalism.

Darryl L.

All drinks are 50% off if paying with Discover or Capital One card! I don't think food is however. Lots of artisanal coffee options. Very spacious, well lit cafe with 2 levels to work or hang out in. There are 2 other Chicago locations but this one is the flagship.

Cute display
Alvina C.

When you need a pick me up and it's discounted or free! Please and thank you! I'm a fan of free WiFi and the different drink promos they run regularly...which can be anywhere from range from discounts with your capital one card, daily specials, free Monday drink promos etc! They have a decent selection of drinks which include coffee based, matcha based, teas, and lemonades. I've most recently tried their signature Honey Lavender Latte, but have had many different ones and they are all pretty decent! Especially on free drink days bring your patience as staff are efficient and trying to serve the droves of office dwellers, students, and general tourists. There is free WiFi and a nice amount of seating available depending on the time of day. I enjoy during nicer weather the windows open up like a foldable garage door letting in some fresh air to the space! Also love that you do NOT need to bank with Capital One to partake in all the cafe has to offer.

Cookie
Anthony D.

Great place to do work and even better if you have a Capital One card. I tried the Maple Cinnamon Latte which was a tad sweet, but still good. The Cookie was overpriced and a bit hard. Staff is very friendly and everything is clean

Sunny P.

Was so excited to finally try a capital one cafe now that I have their credit cards. The 50% off drinks alone makes it totally worth it. I got the biggest size honey lavender latte for just $3 and it was actually really good!!! It was gone in 5 minutes haha. The space is super modern and clean. Lots of people were working or studying. Upstairs they got private study rooms, couches, desks, and charging ports too. If I lived in the city I'd definitely come here to work or hang out. Highly recommend checking it out! Will be back.

Jpb T.

Awesome Concept! If you have a Capital One or Discover credit card everything is 50% off. I travel frequently and will be looking for Capital One Cafes in the future to satisfy my caffeine addiction and for lunch. The food and drink quality is at our better than their competitors. I came on Sunday January 4, 2026 around 10am.

Avocado toast
Taylor V.

Good coffee and good deal for the 50% off Avocado toast was good, with microgreens on it. Service was fairly fast

Julia S.

I will say, if I were to judge this cafe by the quality and price of the food alone, I'd rank it 4 - 4.5/5 stars, but the customer service was terrible. One of the reasons I opted for Capital One Cafe over a local shop was because I am a Capital One customer and customers get drinks half off. However, the cashier and baristas felt like they really didn't want to be there -- almost as if it was annoying that there were customers. I didn't mind the 5-10 minute wait, but I could tell that the workers were over it. As far as coffee goes, I had a hot caramel latte with whole milk. It was well sweetened (not too sweet, not too bitter) and just the right temperature. I also got a warmed chocolate croissant and it was ooey gooey goodness (heavy on the chocolate!) The space is fairly big with plenty of seating - tables for 2, stools at the window, and booth style seats on the first floor. It appeared as though there may have also been a 2nd floor, but I didn't venture up there

Darren H.

Love the Capital One stop for a quick ice coffee and pastry. The service was relatively quick and friendly. The bank / cafe is a nice place to grab a quick bite.

Cold atmosphere at Capital One

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29 days ago

Terrible service. Half hour wait for 2 iced coffees and a muffin? Don't go! Also supports a corporation not a small business.

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Capital One Cafe Reviews in Other Languages

Ask the Community - Capital One Cafe

Does this Capital One Cafe branch offer notary services to Capital One account holders?

No.

Have they opened for indoor seating?

Definitely not.

View All 3 Questions

Review Highlights - Capital One Cafe

“Downstairs has a Peet's coffee and purchases are half off to anyone using their Capital One credit card or debit card.”

Mentioned in 15 reviews

Read more highlights

Chase Bank

Chase Bank

2.4(13 reviews)
0.7 mi•South Loop

Went into open a checking and savings accounts today, which ideally should only take 15 minutes!…read moreHowever the process took 1 hr and 15 minutes. We called and set up an appointment with Brandon the banker who was very slow, did not seem confident in what he was sharing with us and took way too long. We wanted to discuss promotions, however Brandon appeared to be unsure what the branch was offering. I have never had such annoying experience with chase! Chase bankers are prompt, helpful and and meticulous. He was not which was concerning on many levels. Certainly won't be coming back here for help. When it comes to finances I really appreciate someone with confidence who can help me make the best decision rather than act as they are hiding information for me. I did not feel comfortable working with Brandon. The back accessibility is great, there is an ATM outside and one inside to avoid lines. Other teller staff has been helpful when needed and are nice.

If only I could make this up, but no, it's a true story!…read more I came to make a deposit at the ATM, which is in their "foyer." I don't feel safe here, generally, because the mirrors on the ATM are low and tiny. In other words, they're useless! At this machine, you have to search around to make sure no one is lurking behind you. Sketchy people are always outside on Wabash and banks have money! Now to my surprise, someone took a shit on this ATM! I'll say it again, a human-being DEFECATED on their Automated Teller Machine! The pig who did this took a crap on the machine before the branch was opened. I arrived in the afternoon, hours (many hours!) after this happened, and it was still a disgusting mess! The manager told me what happened, and said a company 'cleaned up' most of it. He told me this as he was brushing it with Clorox wet wipes. When he was "done" I peered at the machine, and I saw that it still had feces mushed between the keys and slots. DEPLORABLE! DEPLORABLE! DEPLORABLE! What!?!? This is a safety issue; a public hazard! Nobody should have been allowed to use this machine until it was professionally cleansed! Thoroughly sanitized! This machine was NOT sanitized. Merely removing the shit and rubbing the surface with Clorox towels is completely inappropriate! It's unacceptable! This machine should have been shut down; blocked to public access, period! I filed a formal complaint to the top brass. DEPLORABLE!!!

Photos
Chase Bank
Chase Bank
Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

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Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

Northside Federal Savings - Not Greenfield Savings, but cute.

Northside Federal Savings

3.8(22 reviews)
6.9 mi•Andersonville, Uptown

After years of dealing with the lunacy and impersonality of big banks, I opened an account here in…read morethe late 1990's and have never looked back. I know virtually all of the staff by name, and vice versa, and most of them have been there for many years. (Try that at a Chase branch!) The president who retired a few years ago used to sit out at the counter and greet the customers each morning. They don't charge for counting your coins, you can buy postage stamps, get a safety deposit box, etc. And the lobby is a way cool throwback to a different era. There are actually brass shotgun ports on the walls of the teller cage. (Very Dillinger-esque) It's pretty amazing, in this day and age, to be able to go into a bank without a check or ATM card and still be able to access your accounts because the staff knows you. They only have one bank-owned ATM and it's on the Clark St. sidewalk. But given the friendly service, it's actually nice to visit the bank and get competent, personal service from a teller. They added internet banking a few years ago, so now the convenience factor is even better, although I prefer walking down Clark street to the bank when I have the time. There is also now a parking lot behind the bank (on Foster) so they addressed one of their biggest challenges over the years - especially as the street parking has skyrocketed in cost. If you're looking for a great neighborhood bank check out North Side Federal.

This bank is around the corner from my house so I have a passbook savings account here. I like the…read morefact that it's close because whenever I have some extra money and I walk past this bank, I stop in to make a deposit and I saved up a lot of money that way in addition to my regular savings account at a bigger bank. I used to like the idea of patronizing small businesses in Andersonville for all sorts of products and services. But I learned that you shouldn't be fooled into thinking that small businesses are always great and that they will always treat you great. And you are also not going to get all of the services you would get at a larger bank. But the service at Northside Federal Savings is not very good. There is one male teller that is exceptionally rude, doesn't even say a word, just motion to you and slides your receipt under the window. The bankers are ok but they don't tell you all of the information they should. For example, when I added a beneficiary to my account, Northside ran a Chex Systems report. Later that day when I went to another bank to open an account the banker there told me "I see you just opened an account at Northside Federal Savings" which I didn't. Also, Northside Federal charges you an ATM fee to use another bank's machine. Come one. You only have one location and you charge for out of network ATM usage? I'll continue to have this "extra money" savings account here because the location is very convenient. But I won't keep my main savings account here with most of my money nor will I do checking here.

Photos
Northside Federal Savings - Building facade

Building facade

Northside Federal Savings - Front door

Front door

Northside Federal Savings - Facade

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Facade

Capital One Cafe - banks - Updated October 2026

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