It was a fair visit. The service was acceptable and the place looked fine, but the overall experience was just average. Nothing terrible happened, though I expected a bit more. read more

A lovely experience overall. I never felt rushed into a decision, and my questions were answered with patience. The clear communication and considerate attitude made it easy to feel confident about my choice. read more

This is a great place to hang out after exploring Chicago City. 2 story floors with very spacious area for coffee breaks and relaxation. Lots of tables and chairs comfortable for studies , office works and friends connections through technology. Love the cafe area with lots of coffee and drinks selection. The restroom was clean. We got matcha cold drink and I got honey lavender latte. This place walking distance to the Institute of Arts in Chicago. It is a self serve cafe. Drinks half off with capital One card. That's a steal . Loved to go back read more

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It was Monday morning, lots of people were waiting for their drinks, luckily, everything runs smoothly, we didn't have to wait too long. To avoid long lines, don't go on Mondays The drink matcha latte was good. read more

Capital One Café - Matcha latte - Banks & Credit Unions Near Me - Chicago, Illinois

I ordered a honey lavender latte and a ham Swiss croissant sandwich. The honey lavender ender latte was delish, lighter on coffee and can taste the lavender. The ham and Swiss croissant I did not like and hence for the lowered star. It had a sauce that didn't combine well. The sauce tasted like a flavored mustard and honey added. I took the bread and cheese that's had the sauce out. Only ate the rest of the parts that didn't include sauce. The service was nice and fast. Ambiance, it's two floors. I Sta on the first floor looking out to city. read more

Capital One Café - Hame and Swiss croissant - Banks & Credit Unions Near Me - Chicago, Illinois

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Just came here for a coffee. We are staying across the street so decided to grab some coffee. Tried the caramel apple latte with almond milk and half sweet. I really enjoyed the latte and still could taste the caramel apple. Friendly staff upon entering the cafe. Too bad I don't have a capital one card cus I would have received 50% off. read more

This is my first time in one of these cafes and I enjoyed experience. If you have a Capital One credit card your drinks are 50% off which is a really nice perk. I ordered a caramel apple latte that was really smooth. You can work here as well as they have workstations or you relax at the mini tables sprinkled throughout. If you have banking questions there are staff around to answer those as well. I will definitely be back read more

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Had only been here once before, many years ago when they first opened. Having the free time to visit again was such a treat. Upon entering you notice the two ATMs where you can easily pay your credit card bill or borrow money against it. Pass those doors and enter the cafe. Such a beautiful space; wide and open with additional upstairs seating and private work or study spaces. There is even a banking room to speak with financial officers about building wealth. I took it all in. Today was a good day because they had give-aways. Who doesn't love FREE stuff. Seed packets and a reusable water bottle were my gifts. "Love em". Now, let's discuss my treats. An iced lavender vanilla latte; not too sweet, made with good coffee and a real slice of warmed banana nut bread. Both for the price of one cup of something at that other spot. Why, because everything is half price if you have a Capital One Credit Card. "What's in your wallet"? read more

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Mondays are crazy busy with their drink promo but staff tries to keep things moving. The cafe is spacious with seating throughout the floor. Head upstairs for more seating and restrooms. It is loud and busy so consider that if you need a place to work. Maybe that's just on Mondays? read more

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Wish the matcha lattes were much hotter, not sure why Capital One cafes never truly make them that hot. But definitely still enjoy the discounted drinks with the use of a Capital One credit card. There are two floors with more limited seating on the bottom but with a view of State Street. read more

Capital One Café - Inside - Banks & Credit Unions Near Me - Chicago, Illinois

I have been seeing these Capital One Cafes pop up in different cities and if you use a Cap One card for payment, you receive 50% off your handcrafted drink. Say less! My review is for the Chicago location and the interior and open and airy and very inviting. I ordered an oatmilk latte and it was well made and frothy and creamy. The cashier was very patient when dealing with a difficult customer and I applaud their professionalism. read more

Capital One Café - Banks & Credit Unions Near Me - Chicago, Illinois

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All drinks are 50% off if paying with Discover or Capital One card! I don't think food is however. Lots of artisanal coffee options. Very spacious, well lit cafe with 2 levels to work or hang out in. There are 2 other Chicago locations but this one is the flagship. read more

Capital One Café - Banks & Credit Unions Near Me - Chicago, Illinois

I have always found this Capital OneCafe to be a nice respite - the location is so wonderful. I'm out shopping with out-of-town guests on State St, take a break at CapOne Cafe! I'm in the Loop for work or meetings, hang back at the CapOneCafe. It's quite a footprint - spacious and clean to get work done. I enjoy the drinks - their chai used to be my favorite but their coffee is good too. The seasonal cardamom ginger thing is oh-so-good! As a card member, you get everything 50% off - which is a huge plus. I wish they had more gf options in the bakery section. read more

When you need a pick me up and it's discounted or free! Please and thank you! I'm a fan of free WiFi and the different drink promos they run regularly...which can be anywhere from range from discounts with your capital one card, daily specials, free Monday drink promos etc! They have a decent selection of drinks which include coffee based, matcha based, teas, and lemonades. I've most recently tried their signature Honey Lavender Latte, but have had many different ones and they are all pretty decent! Especially on free drink days bring your patience as staff are efficient and trying to serve the droves of office dwellers, students, and general tourists. There is free WiFi and a nice amount of seating available depending on the time of day. I enjoy during nicer weather the windows open up like a foldable garage door letting in some fresh air to the space! Also love that you do NOT need to bank with Capital One to partake in all the cafe has to offer. read more

Capital One Café - Cute display - Banks & Credit Unions Near Me - Chicago, Illinois

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Great place to do work and even better if you have a Capital One card. I tried the Maple Cinnamon Latte which was a tad sweet, but still good. The Cookie was overpriced and a bit hard. Staff is very friendly and everything is clean read more

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Decent and cozy spot yo work remotely or just have a nice coffee date. The brown sugar latte was pretty tasty.

Was so excited to finally try a capital one cafe now that I have their credit cards. The 50% off drinks alone makes it totally worth it. I got the biggest size honey lavender latte for just $3 and it was actually really good!!! It was gone in 5 minutes haha. The space is super modern and clean. Lots of people were working or studying. Upstairs they got private study rooms, couches, desks, and charging ports too. If I lived in the city I'd definitely come here to work or hang out. Highly recommend checking it out! Will be back. read more

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The staff is friendly. But the coffee and the latte were like warm. After two sips coffee was cold.

Awesome Concept! If you have a Capital One or Discover credit card everything is 50% off. I travel frequently and will be looking for Capital One Cafes in the future to satisfy my caffeine addiction and for lunch. The food and drink quality is at our better than their competitors. I came on Sunday January 4, 2026 around 10am. read more

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Good coffee and good deal for the 50% off Avocado toast was good, with microgreens on it. Service was fairly fast read more

Capital One Café - Avocado toast - Banks & Credit Unions Near Me - Chicago, Illinois

I will say, if I were to judge this cafe by the quality and price of the food alone, I'd rank it 4 - 4.5/5 stars, but the customer service was terrible. One of the reasons I opted for Capital One Cafe over a local shop was because I am a Capital One customer and customers get drinks half off. However, the cashier and baristas felt like they really didn't want to be there -- almost as if it was annoying that there were customers. I didn't mind the 5-10 minute wait, but I could tell that the workers were over it. As far as coffee goes, I had a hot caramel latte with whole milk. It was well sweetened (not too sweet, not too bitter) and just the right temperature. I also got a warmed chocolate croissant and it was ooey gooey goodness (heavy on the chocolate!) The space is fairly big with plenty of seating - tables for 2, stools at the window, and booth style seats on the first floor. It appeared as though there may have also been a 2nd floor, but I didn't venture up there read more

Capital One Café - Banks & Credit Unions Near Me - Chicago, Illinois

Love the Capital One stop for a quick ice coffee and pastry. The service was relatively quick and friendly. The bank / cafe is a nice place to grab a quick bite. read more

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Nothing special about this location, the atmosphere is kind of cold and stark looking. If you want to go upstairs there's a lot of stairs to climb or you can take their elevator in the back which I didn't see at first. Ordered a large caramel latte, that was half-off with the Capital One card, $3.37, but it's only 16 oz. Dunkin' Donuts large is 20 oz. and it looks like a large, for about the same price and it's NOT half price off! Was disappointed by this experience. Coffee was just ok, nothing special. Another thing I don't like is, when you pay with your card it automatically asks if you want to leave a tip, and displays a few amounts you can choose from. Why should I tip somebody who just hands me a cup of coffee and doesn't bring it over to my table. No thank you! This is a very corporate type coffee shop, all about efficiency and low on value and ambiance. read more

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Very disappointing experience. The service was extremely slow, and they even got my order wrong. After waiting quite a while, I was finally told they never even put it in. On top of that, the place felt dirty--there were multiple workers around, but no one bothered to empty the overflowing trash. The only positive was getting half off coffee with my Capital One membership, but honestly, that alone doesn't make it worth coming back. I wouldn't go out of my way to visit this location again. read more

Capital One Café - Banks & Credit Unions Near Me - Chicago, Illinois

Located on the corner of S. State St. & W. Monroe St. next to Champs Sports Store. As Capital One customers, we always make sure to visit their Café when we see one, especially because we get that 50% off perk if we pay with our capital one card. The café is spacious with plenty of seating and nicely organized. Today, we ordered a hot 'Chai Tea Latte' and a regular hot cup of coffee. The latte was a bit watery and not enough chai flavor for my taste, but the coffee was fresh. Staff was friendly and welcoming. Overall, we had a good experience at this location. read more

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Terrible service. Half hour wait for 2 iced coffees and a muffin? Don't go! Also supports a corporation not a small business.

Honestly having drinks half-off for being a Capital One Customer is absolutely worth the stop here. The line was longer than anticipated due to only having two people working the front. If you don't mind waiting I would recommend stopping here to save some money. The sitting area looked clean and I enjoyed the aesthetic. I wouldn't mind stopping here again if I visit the area. read more

Half off capital one coffee Had no idea Space is amazing and spacious If you're waiting for a plane or just meeting someone it's the perfect spot There's 2 floors of huge window space We got matcha hot coffee avo toast Espresso machine was broke but I'm sure they'll get that fixed soon I need to find the bathrooms but I can't find it yet.... read more

Capital One Café - So much space !! - Banks & Credit Unions Near Me - Chicago, Illinois

Goodness. Took almost a half hour to get a cup of coffee at 2:30 on a Monday because of some MLB promotion that had the cafe packed with only 3 baristas. Avoid during baseball season, apparently. read more

The cafe is really nice, quiet & clean. I ordered a iced honey latte & it was very good. I discovered "honey" coffee drinks a few yrs ago & now i try to taste them whenever i see them on the menu! As a Cap1 card holder you can get 50% off drinks. Regular price was about $8...it came out to about $4 with discount. I saw online that you can also get a free drink on Monday's, i forgot to confirm this however. For the most part the staff were friendly, there are greeters walking around the downstairs area whom greeted when you come in & out. However, I approach the table in front of the coffee stand and sat my drinks down. Without acknowledging me, first, asking if I needed assistance or anything a heavy set guy that was sitting at the table said "this table is for banking". I wasn't sure he was talking to me & when i looked up he repeated it, again...didnt ask if i needed help or anything. 1. There's no signage that says that table is only for banking, as there is a banking area with seating right behind it. Which you also wouldnt know was only banking services. 2. That's not a way to approach a customer. Regardless of if i was banking or not. No one else was sitting there beside him & someone i assumed to be his friend eating chips & using the charging stations. Didn't really appreciate this interaction & will probably avoid this location in the future. Date of visit was 5/13 approx 3p, I left around 4:30pm & he was still sitting in the same spot, servicing no one & also not offering greetings like the rest of the staff. I was vlogging so I'm sure i captured him in the background but unsure of a name. read more

Capital One Café - Honey latte - Banks & Credit Unions Near Me - Chicago, Illinois

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Came in here for a drink before walking over to work with the team and loved the experience. It's set up so nicely with beautiful decor and branding everywhere including a gaming table in the back with connect 4, tic tac toe and more. The drinks were so yummy, i got an iced matcha and ended up also going for the ham and cheese croissant, both were delicious. The place was beautiful with 2 stories and lots of seating with big high ceilings, right on the corner when lots of nice window views. Loved it! Will definitely be back lol read more

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I tried out Capitol One Cafe on State on a Saturday morning! It was busy and they seemed to keep getting behind. I wasn't in a rush, so I didn't mind. I actually was on a walk to explore the city and I was getting a hot drink to ear me up from the Chicago wind! The coffee was ok but there was no foam on top and there wasn't really anything special. I didn't seem like a trained barista actually made my coffee. At little disappointing. read more

Capital One Café - Banks & Credit Unions Near Me - Chicago, Illinois

This cheeseburger is pure indulgence done right. Juicy, perfectly seared beef stacked with layers of rich, molten cheese that drip with every bite, topped by crispy, smoky bacon for the perfect crunch. The soft, toasted sesame bun holds it all together without stealing the spotlight. Every mouthful is bold, savory, and deeply satisfying a messy, glorious burger that clearly wasn't made to be modest. One bite in, and you already know you'll be thinking about the next one. read more

Capital One Café - Cheese bugger, with drips of cheese all over it - Banks & Credit Unions Near Me - Chicago, Illinois

The food is fenomenal and the service is great, but I don't think it is all the hype. I would recommend going though. Overall the food and service is good and it is pretty clean. read more

We had taken the train an hour to listen to blues and eat at Shaws. No blues and no notice on the website that said it was cancelled. We were told we could sit at the bar (not enough seats). We mentioned it to the manager. Nothing. We brought a friend from FL. One thing after another. The bartender and hostess were great But damn because of lack of information our night was not what we had planned. The food was great as alway. But such a disappointment. read more

As soon as you walk in, you're greeted by convenient ATMs available not just for Capital One customers, but for other banks as well. The space spans two levels, offering a fair amount of seating with a mix of tables, booths, and plenty of charging stations throughout. The café features a wide variety of coffee blends beyond their house brand, along with an impressive selection of teas and hand-crafted drinks. They also offer pastries and snack-sized sweets to complement your beverage. The atmosphere is exceptionally clean--comparable to that of a hotel--with great views of the city. Located right in the heart of the shopping district, it's the perfect place to relax and recharge before or after a shopping trip. Staff in all areas were hands-on and highly helpful. Be sure to ask about their Capital One cards while you're there--they offer some great perks. read more

Capital One Café - Banks & Credit Unions Near Me - Chicago, Illinois

I really enjoyed my experience at this café. The drinks were expensive but there is a discount for those with a Capital One card so it is an incentive to become a member. I was there for the weekly Coffee and Code group meeting every Sunday and the complementary snacks was a touch of good service. I felt relaxed in my surroundings. I was able to bring my computer to the café and work in my projects. There is good security for the guests but it could be stronger because I saw a few street people hanging around inside but overall, it is a good coffee shop to sit down in and enjoy good strong coffee. The views of the Chicago Loop are spectacular. read more

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My first time at a capitol one cafe. You don't need the card, but you do get 50% on purchases at the coffee shop. Loved how it was clean, open space, and had great WiFi. Recommend if you're in the area and need to get some work done. All the staff are welcoming and there's good air conditioning during the hot days. read more

It's OK. it's ridiculously expensive for what it is and the food and beverage offerings are very limited but, the space is pretty nice and they have a lot of places to sit and work if that's what you wanna do. The baristas also seem nice. All in all it's OK. read more

The place was good, but coffee tbh not my favourite. They only have med roast and it's horrible sour that made the taste of the coffee like idk what lol read more