After a very frustrating morning trying to get help replacing my car battery, I finally started…read morecalling different AutoZone locations to see if anyone actually had someone available who could do the replacement. When I called the Saugus location, I spoke with Matt. Let me just say he was incredibly kind and helpful from the moment he answered the phone. I drove over and he took care of everything right away. He replaced the battery, cleaned the battery area, and made the whole process quick and stress-free. Matt explained everything clearly and had me back on the road in no time. After the runaround I had earlier, his kindness and professionalism really stood out. Thank you so much, Matt! I really appreciate your help today. I hope you make it back to New York soon, and good luck with everything!

Owen on Broadway in Saugus had excellent customer service skills…read more Also came out to put the windshield wiper blade on at 6 PM in 13° weather I heard him talking to a coworker, he had been there since 7 AM impressive

Very clean large advanced auto parts location Professionally…read morestaffed Can handle in-store customers online orders or pick up orders The facility is large well stocked and extremely clean Management is A1 as are all the employees in the building Well-versed on all products very helpful in picking the correct product or item needed Large strip mall with many many parking spots available Early morning to early evening hours Great pricing fabulous inventory

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

purchased battery 2 weeks later when cold weather hit it will not start car. I returned to store…read morewith battery and they refuse to swap or accept return. This battery is trash there service is trash and there 100% satisfaction on products is false advertisement i have had to reach out to better business bureau to hopefully get this resolved do yourself a favor and shop elsewhere.

No big deal here. I needed a part and I was told they don't have it. Another employee said they…read morehave it. Good thing he was listening. Gave them my AAA card for discount got home and looked at the receipt. The discount wasn't given.

Great service! Great people but don't bring your Audi or your BMW there to be programmed. I don't…read morebelieve they know how.to do it. I paid to have two vehicles done to Audis. Found out they were not programmed. I had to purchase software for $90 and do it myself.

Do not go, unless you want to get hustled, I went in for a battery he told me he didn't have the…read moretype of battery that it was a premium battery then he tried to tell me I needed some sort of switch that goes along with the battery and when I told him that I did not want to replace what he was telling me he told me he did not have the battery, it was a pure hustle job, stay away. I will never go back, these days it seems as though everybody is trying to nickel and dime you.

had them check my car battery they said it was at 70%. No…read moreneed for new battery car would not start again went to my mechanic he said battery was dead. replaced it and no more trouble. DO NOT TRUST THEM GO TO A REAL MECHANIC

purchases oil and filter for my cars. i was told to bring…read morethe old oil back for recycling. when i bring it back a person told me sorry we cannot take it as the container is full. not my problem, he told me to bring it somewhre else. terrible customer service

Great work, great team! Very satisfied with my bed cover and running board install! Highly…read morerecommended.

Great attentive customer service, quality work. The attention to detail you'd expect from someone…read moreinstalling or repairing a custom piece on your vehicle.

Got my air freshener which they usually always have plenty of. I was hoping to get an air filter…read morefor my car but because I didn't have exact model I was unable to purchase. It was not busy when I arrived but I did have to stand in line for more than a couple minutes. They have a "commercial" section where about 2-3 employees were just sitting talking to one customer causally. I think one of them could have taken the time to stand up and check in on me - but it's whatever. Plenty of autozones will probably not return to this one. Has a parking lot - plenty of spots.

needed new windshield wipers bought Bosch Envision 16in…read moreBeam Black Wiper blade Asked if they could install them. She popped them in in about a minute I didn't get her name but she couldn't have been nicer. Tried them out, they work great and quiet Thank you Malden Auto Zone on eastern ave Sunshine

"I want to warn anyone who's thinking about going to Spadafora's that it's not a good idea. They…read moreconduct business dishonestly and unprofessionally. I called them to ask for a quote on two used tires and was told it would cost $50 each, with a labor fee of $20 and a disposal fee of $2, which seemed reasonable. However, when I got there, the employee told me they do not take appointments, which was a red flag for me. At the end of the quote, the employee inflated the numbers and doubled the labor fee, which was much higher than what I was initially told. When I checked their website for a pricing list, I found nothing. It seemed like this auto shop wanted customers to call them so they could quote whatever price they pleased. Despite my doubts, I went in person and found the staff to be incredibly unprofessional. They were swearing around customers and didn't seem to care about customer service at all. When the tires were installed, I was charged $180 for two bad tires that were mounted but unbalanced. I felt like I was being taken advantage of. Spadafora's will overcharge you, do a poor job and break your vehicle in the process. In conclusion, I would strongly advise anyone to avoid this place."

Every time I come here I am always greeted with a smile and I am always in and out with great…read moreservice from Eric thank you Eric