Cancel

    Open app

    Search

    Yankee Custom

    3.7 (10 reviews)
    Closed 9:00 am - 5:30 pm

    Yankee Custom Photos

    You might also consider

    Recommended Reviews - Yankee Custom

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 years ago

    Great work, great team! Very satisfied with my bed cover and running board install! Highly recommended.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Always happy with their work! I've gotten many bed covers installed at the South Portland location.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Then K.
    27
    13
    49

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of M R.
    0
    1
    0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Yankee Custom

    You might also consider

    Kelly Jeep Chrysler - New Jeep Models in Kelly Jeep showroom

    Kelly Jeep Chrysler

    (187 reviews)

    can not recommend Kelly Jeep Chrysler enough. we've been going through Hell with one of the…read moredefective 4xe Jeep Wranglers. Jeep corporate was no help. Stelantis was no help. it was the dealer - who had no legal obligation - that actually helped us the most. this went on for over four months and the people at Kelly Jeep Chrysler were super supporting. Brian Kelly hired the right staff. From general manager Andrew on down to service manager Dave. They really care about their customers. We've been loyal Kelly customers for decades and over this past 4-5 months we learned that the loyalty goes both ways. They've earned all our future business as well

    The photo I attached is the perfect representation of the customer service at Kelly Jeep. Two…read moreoversized computer screens completely block Trevor from view, making it nearly impossible to have a normal, face-to-face interaction. That setup mirrors the overall experience here -- impersonal, unengaged, and lacking basic customer care. Unlike Joseph A.'s 1-star review from about a month ago, I CAN believe I'm writing this. Kelly Jeep has some of the most disappointing customer service I've experienced. Based on the number of negative reviews here on Yelp, it genuinely feels like customer concerns are treated with complete disregard.. Two weeks ago, I brought my car in for a full diagnosis and paid a $100 deductible to have my screen and windshield gear replaced. I was told the parts needed to be ordered and that I would be notified when they arrived. After a week and a half with no update, I had to call them only to find out the screen had arrived, but the wrong part had been ordered. Not only was this frustrating, but the fact that I had to chase down this information myself speaks volumes about their lack of communication. I was told I'd be contacted when the correct part came in. Days passed -- nothing. I called again and was met with vague answers and no real clarity. I requested a callback from Reese, and I was told he'd reach out, but he never did. After waiting even longer, I went in person. When I spoke to Reese and explained the situation, his response was dismissive and unprofessional. He asked, "What's your issue? All the parts are in stock," in a tone that felt condescending and completely disconnected from everything I had just explained. I ended up scheduling an appointment for the following week--the earliest availability they had. Two days later, I returned for a separate appointment to replace my front tires. I asked Trevor if they could install the screen and windshield gear during that visit so I wouldn't have to come back again. Trevor was unable to provide even basic clarity on the status of my vehicle. He told me the radio wasn't in stock--directly contradicting prior information--and could not answer straightforward questions without deflecting responsibility. Repeatedly saying that Reese "might" know more is not acceptable. At a minimum, staff should be equipped to provide accurate, consistent information or take ownership of finding it. Equally frustrating was the front desk experience. The reception staff came across as disengaged and unhelpful, showing little interest in understanding or resolving the issue. Instead of facilitating communication, I was repeatedly redirected to other departments often without answers creating an unnecessarily difficult and inefficient process. Additionally, when I asked Reese for the cost of my tires, he initially quoted me the wrong price. When I asked him to double-check, he appeared irritated, only to later realize he was off by $40. He must think money grows on trees. That level of inaccuracy when discussing pricing is unacceptable. To make matters worse, I was later told that the radio had actually arrived but was sent back after sitting there for nearly two weeks--without anyone ever notifying me. This is not just poor communication; it reflects a complete breakdown in internal processes. At its core, the issue here is a severe lack of coordination between departments. There appears to be no reliable system for sharing information or keeping customers informed, resulting in confusion, wasted time, and an extremely frustrating experience. To Brian from Kelly Jeep: if you see this, please don't respond with a generic, automated reply. This situation requires accountability, not a template response. If necessary, I am fully prepared to take this experience to other platforms like TikTok and tell people about the unacceptable level of service at this location. This isn't the first issue i've experienced with you guys.

    Yankee Custom - autopartssupplies - Updated May 2026

    Loading...
    Loading...
    Loading...