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    Napa

    5.0 (2 reviews)
    Closed • 8:00 am - 5:30 pm

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    RT 28 Motors

    RT 28 Motors

    (22 reviews)

    Rt. 28 Motors have been a family business that I've purchased two vehicles from. The owner, Harry,…read moreis very intelligent and easy to talk with. I've had a very pleasurable experience purchasing from his business. The staff there Mike, the sales rep. and the crew are all very helpful and courteous. I had purchased recent s.u.v. from them and noticed it was missing a part from the jack, I called and spoke with Harry and he simply said, "just swing by, no problem I'll make sure you get one, and also apologized for the slip on the missing part. Their people I would turn to without any hesitation when it comes to my next vehicle. Jim R.

    1-Star Review for RT28 Motors - 137 Main St, North Reading, MA…read more I bought a used 2017 RAM 2500 from RT28 Motors, and the experience has been extremely disappointing and costly. Within days, the truck failed the Massachusetts state safety inspection for major issues including: * Bad ball joints and tie rods * Broken side mirrors * Steering concerns * Suspension and emissions failures These weren't cosmetic issues -- they were safety violations that made the truck illegal to drive. Before the inspection, I had already raised concerns about the steering. I was told it was "just a wheel balance" and brushed off with "Are you a mechanic?". I was also promised in writing that repairs would be handled once the bank funded the deal. After they got paid, they delayed registration for nearly a month, preventing me from getting it inspected within the state's Lemon Law window. That's not just frustrating -- it's deceptive. By the time I could inspect it, I had to pay over $2,500 out of pocket for parts, labor, and a wheel alignment -- just to make the truck safe and legal. Now, after providing receipts, the failed inspection report, and documented communication, I've been ignored. Since posting about my experience, I've received multiple statements from other customers who say they also received vehicles with incorrect or unsafe parts installed. That's a pattern -- not a one-off. I'm not someone looking for a handout. I'm self-employed, sober 7 years, and a father of four -- including a newborn. I did what I had to do to keep my family safe. I've filed a Chapter 93A demand and will pursue legal action if needed. If you're considering buying here, think twice and get everything in writing -- including a full third-party inspection before you sign anything.

    Napa - autopartssupplies - Updated October 2026

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