Amazing staff and Louie is awesome love this place thank you…read moreLove everything they do Can't say enough of these guys Yee hah

Parts Never Answer The Phone You Leave Voice Mails On…read moreLoue's Voice Mail Multiple Times And Never Returns Call And When You Do get Ahold of Him , He's Rushing You Off the Phone. Spent Thousands Of Dollar With This Place Over The years And They Cant Even Answer The Phone.. Will Be Going Else Where For All Parts . Even If its Out Of State .

We have a car repair shop in Watertown and have been buying from Gem auto for many years. They give…read morethe best prices, service, and super fast delivery. I deal with Victor usually on the phone and he is very knowledgeable about what he is selling. Jessie and his family run a business at a time where it is very competitive and they somehow get it done perfectly. They stand by their parts and when necessary they return and warranty without hassle. Absolutely 5 stars for Gem auto parts!!

DO NOT go here for auto parts if you are not a mechanic or in the trade. The guy I interacted with…read morewas rude, dismissive and not interested in my dollars. He has enough money already so one more customer is not needed or wanted or necessary. especially if one is not purchasing a lot of parts! NAPA next door- NAPA auto parts store- has friendly staff who are helpful to a non mechanic person buying only a couple parts.

Great parts store. The folks at the counter are very knowledgeable, & always willing to help solve…read morewhatever your problem may be. I doubt that some chain store could ever provide this level of service. I can't remember them ever letting me down, either for modern car parts, or parts for my antiques.

These guys are great and helpful. Carry a large variety of parts. I have used them to get parts for…read morecars trucks, and even a snowblower. Prices are not quite as low as an Autozone, but most of the parts they sell are American made and high quality. Best auto parts shop in town.

Always have an excellent experience here! Knowledgeable,…read morehelpful and friendly. Best auto parts store in Medford.

I was floored by how good the customer service is here. The team at this parts store has been in…read moregreat spirits each time I've gone in. And they are incredibly helpful. I went here because I had just tried to order a rather expensive part from Napa a day before picking it up (I told them I'd be in the next day), but they never ordered it--then they even gave me a bunch of attitude when I asked them why they didn't order it ... they went so far as "I don't know who you spoke with. We probably sold the part." That would have left me without a car for a week, but luckily I found Autoparts International. They chatted with me a little about my repair, answered a couple questions I had. Actually, by chance the part I got, a Ranger camshaft synch, didn't quite fit, but after checking in with the manager they apologized for that and quickly refunded my money. That's happened to me once in a while with aftermarket parts. Whatever. Now I'm a camshaft synch pro. I'll definitely go back next time I need parts--which will likely be pads and rotors....and hopefully not my blower motor which is acting up. So in short, great team, great prices (no Autozone "Core" charges in my experience), they actually care about getting you the part you need on time (unlike Napa), and prompt delivery. They don't try to sell you extra parts. And, solid Saturday hours--they're open till 3.

The best auto repair shop in the city.!! Dependable, honest and friendly. Very reasonable prices…read more Highly recommended.!Thank you...

I have been bringing my vehicles to exchange brake for more than a decade. The service is…read moreoutstanding! They just did a repair on my daughters vehicle that was amazing. John called me every other day to update me on the work being done and it was finished before the time that was quoted. I highly recommend Exchange Brake!

My thanks to all at Everett Auto Gallery. I just purchased a 2005 Honda Accord. From test drive and…read moretrade to financing with new title/registration and state inspection sticker all went smoothly. I'm looking forward to some good years with my car and highly recommend Everett Auto Gallery to anyone in the market for a used car. Thanks Everett Auto Gallery staff!

WARNING: This Dealership Sells Lemons & Blames You For It…read more I bought a car here a few months ago and put down a large sum of money. Within weeks, the car started having issues. I reached out to the owner immediately after, hoping for help. Instead, I got a rude, combative response and was blamed for the problems -- even though I had just bought the car. I recently took it to a certified BMW dealership, and they confirmed what I already knew: the car had serious issues that were never disclosed. I have the full inspection report AND video proof to back this up. This dealership: Takes your money Sells you damaged cars Blames you when things go wrong Refuses to help or take accountability They knew what they were doing -- and they chose to lie instead of do right. BOTTOM LINE: Don't trust this place. Don't waste your money. I've got the receipts, and I'm warning others before it happens to you.

I will repeat this a thousand times. Nowhere compares to this shop. They will thoroughly check your…read morecar from soup to nuts to identify any issues. Although there's a different owner, the same friendly staff is still there. They treat you like family and always call you about every little thing before they touch your car. Finding honesty can be tough, but you will definitely find it here. They truly value your business, and it shows. I've only taken my car here, and I learned the hard way when I didn't. I said, 'No, it's going back to where it belongs,' and now it drives wonderfully.

Kind, efficient, and thorough. They even offered a lower price on a new radiator than my dealership…read moredid. Not to be underestimated.

Just wanted to say that our car buying experience with Colonial Cadillac and our sales person Ed…read moreMcMullen was outstanding. Have bought lots of cars over the years and only a few were good experiences. Ed gave us a great deal, followed thru on everything he promised and went above and beyond in his delivery of great service. I recommend you come to Colonial Cadillac for your next car. When you do, ask for Ed. He is outstanding and a very nice guy as well. You will be glad you did!! Thanks Ed !! Greatly appreciated !! Tom & Alana

Took my SRX here for service yesterday and it was a great experience. The car needed new brakes…read moreand Denise was awesome about getting the service department to finish it while I waited. Everyone is super nice and the waiting room is comfortable. They have so many beautiful new and used cars at fair prices it was hard for me to leave without buying one!