Unbelievable service. I just can't say enough good things about this company. This is business the…read moreway is was meant to be--done right, and for. efficiently, the first time. Thanks to Nick and to Charlie for making this process seamless. A+ for the extra effort.

I called to ask about cost of OEM glass repair and camera calibration-- to my surprise they spoke…read morewith the tech and advised I should first try making sure the windshield is fully defrosted/defogged as that is the most common issue for my car/model! A no-cost solution as first recommendation? 5 stars for integrity.

These guys are FABULOUS! From Tammy who patiently talked me down after my new-to-me car had a HUGE…read morecrack in the windshield , to Anthony who came to my home, these folks are consummate professionals! Another came out, right on time, and told me that because it was raining, the seal wouldn't set properly... we agreed he'd call in an hour and IF the rain had stopped, he'd come back... 45 min later he called to say he was in his way! In the 2 hour window of " dry weather", Anthony replaced the windshield, restored all my various stickers/EZ Pass, and had completely cleaned up and gone by the time I got home.... There's no one else I'd trust with replacement of my auto glass! Thanks Anthony, and Tammy- and kudos to JN Philips for hiring such wonderful staff!!

JN assessed my cracked windshield, gave an estimate and offered to replace it on the spot, plus…read morehandle the insurance paperwork. When complete, they returned the vehicle cleaner than before and with all the stickers expertly transplanted.

Similar to other reviews, this company NEVER SHOWED. NEVER CALLED to let me know that they were not…read moreshowing. do not do business with them. go somewhere/anywhere else. I called the company in the middle of the day to confirm since i had not heard from them. I was told repeatedly that they would arrive. When it was nearing the end of the service window and the end of the day and they still had not shown I called once more, at which point they finally told me that they had been waiting for the part to show up and that maybe it was backordered, but they didnt know when it would arrive. I had to prompt the customer service person to reschedule the repair despite there being no chance of the repair happening in the limited time remaining in the day. laughably bad customer service. avoid at all costs and save your time and money

NEVER SHOWED. NEVER CALLED. I called the company at 2pm to…read moreconfirm again. I was told 'yes. They will be there by 5pm and will call you 30 minutes before they come.' A BIG FAT LIE

The store manager, Jeff, drove a great experience despite some setbacks outside Safelite's control…read more Safelite's third-party glass vendor missed my back right window replacement in two shipments, and delivered one window broken. In each of these instances, Jeff promptly texted me as soon as he became aware of the vendor's botched delivery and set me up with new appointments. When the window glass was finally delivered & installed (about 3 weeks after initial appointment), Jeff & team offered to comp the full cost of the installation (parts & labor) due to the difficulties encountered. His team turned an otherwise painful experience into a transparent & honest one. I would highly recommend this location due to management's attentiveness to detail and customer care.

I would recommend going to any other auto glass replacement provider over this shop in Wakefield. I…read morehad two appointments cancelled on me in the same week - with both cancelled the day of the scheduled service and one after I had dropped the car off at 6am. The store manager was unhelpful and unwilling to look for solutions. Safelite Corporate tried to get involved and he was unwilling to work with them either. After my experience, I read the other reviews and saw that cancelled appointments and poor customer service is what this particular branch is know for. Bring your business elsewhere.

Friendly, quick and convenient service. Tinting looks terrific and at a great price. Would…read moredefinitely have Mobile Tint Shop work on my vehicles going forward.

I got my front windows tinted here a month ago, and it has held up great…read more However, I did not ask to have my front windshield tinted, but they did it anyway. After taking the windshield tint off, I found multiple parallel linear scratches on both sides of the windshield under the tint. It's a new car, so I would have noticed if there were scratches before. See the photo. Omar told me he would call me over the next couple days about fixing the scratches, but he did not. I called to follow up in the next week, and they said I would get a return call later that day. I did not receive any call and have not received any information in the last month. I am very disappointed by the lack of communication.

Benny of Dad's does good work. I had him replace a window pane. Work was done well, on time, and as…read morequoted. I would call him again!

I only gave them one star because the app made me choose a star. Otherwise, they'd get nothing…read more Made an appointment online to get my cars windshield replaced. Received a confirmation for Monday after between 12-5. At 3:30, I checked my confirmation online because it had been getting late. Surprisingly, the company changed my appointment to Wednesday...WITHOUT CONTACTING ME TO CONFIRM. When I called the woman I spoke with kept trying to call the different departments to figure out why it was changed but she "just didn't have an answer for me". She asked if they could do it Wednesday. Sorry JN, people gotta work and I've already lost a half a days pay for YOUR ERROR. All set with this company. Changes your appointments at their discretion and they don't let you know at all. Way to run a business!

Tried calling JNP to replace my windshield for the second time in about eight months (I log a lot…read moreof highway miles). After ten minutes on hold I called someone else, and I am very glad I did. The hold time is not the problem though, that's just me being impatient. The problem was when the new guy replaced my glass, he pointed out what a crappy job JNP did a few months earlier. They didn't seal it properly which allowed rust to form on the inside, they scratched my paint, and they used lesser quality glass. He explained to me that their business model is based on cheap labor working quickly and how long the average person owns a car vs how long before the problems in their shoddy repair work becomes apparent. Avoid.

I've used Tint King in the past for a full window tint on one of my cars, so when I purchased a new…read morevehicle, they were my first call. Once again, they exceeded my expectations. I worked with Dylan, and he did an absolutely phenomenal job. He was incredibly professional and responsive, with excellent communication both before and during the appointment. I was amazed by the speed and precision with which the tint was applied. The craftsmanship and attention to detail were outstanding. There were a few tiny bubbles after the installation, and because I'm a perfectionist, I asked if they could be fixed. Dylan addressed every imperfection without hesitation and made sure everything was absolutely perfect. The quality of Tint King's work and their customer service are second to none. It's rare to find a business that stands so firmly behind its work and goes above and beyond to make sure customers are happy. I couldn't be more pleased with the experience and will absolutely be returning in the future. Highly recommend!

Came here solely because of their reputation and was not disappointed. I chose the highest option…read moreon all side windows plus rear windshield and waited in the lobby for installation. Took about an hour which, in my experience, is quick. If any issues arise during the drying/curing process I will update this review. If it never gets updated then it came out perfect.