These guys are FABULOUS! From Tammy who patiently talked me down after my new-to-me car had a HUGE…read morecrack in the windshield , to Anthony who came to my home, these folks are consummate professionals! Another came out, right on time, and told me that because it was raining, the seal wouldn't set properly... we agreed he'd call in an hour and IF the rain had stopped, he'd come back... 45 min later he called to say he was in his way! In the 2 hour window of " dry weather", Anthony replaced the windshield, restored all my various stickers/EZ Pass, and had completely cleaned up and gone by the time I got home.... There's no one else I'd trust with replacement of my auto glass! Thanks Anthony, and Tammy- and kudos to JN Philips for hiring such wonderful staff!!

JN assessed my cracked windshield, gave an estimate and offered to replace it on the spot, plus…read morehandle the insurance paperwork. When complete, they returned the vehicle cleaner than before and with all the stickers expertly transplanted.

I used Shaun for the rear window on a Toyota Tundra CrewCab and I'll absolutely use Shaun & Titan…read moreagain without hesitation. Professional and clearly took the time to go over the details, make sure everything was perfect, and I didn't have any questions. Bonus was getting to hear about some of the crazy car collections he's seen over the years.

Very professional job with great attention to detail. Used twice, and would again for any glass…read morereplacement.

I called to ask about cost of OEM glass repair and camera calibration-- to my surprise they spoke…read morewith the tech and advised I should first try making sure the windshield is fully defrosted/defogged as that is the most common issue for my car/model! A no-cost solution as first recommendation? 5 stars for integrity.

Fantastic, prompt service and very professional - would absolutely recommend to anyone needing auto…read moreglass services.

A rock met my windshield and the result was no match made in heaven. Who do we trust? Veterans…read moreGlass! We've used them before and will always give them a strong recommendation. They recalibrated the camera, reattached the inspection sticker, car wash pass, EZ Pass and oil change reminder sticker. Five stars, expert service, courteous team. Make Veterans Glass your only call for glass work!

Did an excellent job installing my windshield. Very thorough friendly efficient. Highly recommend…read morethem

We got a rock in the windshield for our VW ID.4 driving down I-93, and it was clearly going to be…read moretoo big to repair. I've read online that it can be hard to get the replacement windshield for this vehicle, or that you end up having to go to the dealer to do the work. But my insurance company made it two clicks to get an appointment a few days later at Safelite and I figured that I might as well try it before having to go to the dealer and submitting paperwork for a reimbursement. When we showed up at around 9am a few days later, they had the replacement glass and the tech working on it (Nevin) not only had it ready in a few hours (complete with calibration), but even managed to move the inspection sticker from the old windshield to the new windshield. It was honestly painless, which seems like it's always never the case when it comes to car stuff these days.

I can count on one finger how many online ratings I have given in my life. I'm not one to complain;…read morehowever, this Safelite location in Wakefield is horrible. If I could give a 1/2 star rating I would. They rescheduled my appointment 5 times over two months, each time for different reasons. Finally got the windshield installed and the calibration isn't correct and keeps blinking on my dash. Got two wipers with the install and one of them just flew off the windshield yesterday while driving.

I have an antique bedroom set originally purchased for my mother in the 1920's. The mirror glass…read morehad been broken but Woburn Glass and Mirror replaced the glass and it is perfect! I checked several other companies and the price was very competitive. I am so very happy and the folks that work there are the best. Super friendly and helpful!

My auto mechanic recommended this shop to have my windshield replaced and I see why. This is a…read morefamily-owned business and every aspect of my experience was outstanding. There was a question as to whether it could be repaired or required replacement in order to pass inspection and they explained that while technically it would pass with just a repair there was a high probability that it would "spider" and crack again definitely requiring replacement. They said it would take between 3 and 4 hours and that was exactly what it took. The shop also replaces and repairs any glass, not just automobiles; windows, mirrors, etc. I highly recommend it.

Scheduled a windshield replacement 4 days ago. They gave me a 5 hour window between 12-5pm for…read morearrival. I get a call at 1:20 saying that because its raining they cannot do the install. It started raining at 6am. They should either cancel ahead of time or be setup to arrive with a canopy if the job requires a completely dry day. I offered to put the car under a tree, and the tech said nah. He just didn't feel like doing his job in the elements. Don't offer the service if you cannot deliver. If you know the starts out inclement do not wait until afternoon to make the call to say I cant do it, and then when I complain come back with BS like I'm sorry you feel that way. Another big business that could care less about customer service because they are too busy to care. I will never use Safelite. Typical corporate response Never doing business with Safelite

Glass shards on my dashboard, seat was moved all the way back like someone was sleeping in it,…read moresteering wheel moved, mirror on incorrectly. Never going back.

I brought my Toyota Tundra into Safelite after my windshield cracked, and these guys made the whole…read moreprocess insanely easy. From scheduling the appointment to driving away with a brand-new windshield, everything was smooth and professional. The tech showed up on time, explained exactly what he was doing, and treated my truck like it was his own. The installation was clean, no mess left behind, and the glass looks perfect--no wind noise, no streaks, no issues. They even recalibrated the sensors without me having to ask. Pricing was fair, and the service was quicker than I expected. You can tell they know what they're doing, especially with bigger trucks like my Tundra. Highly recommend Safelite if you want fast, hassle-free, professional work. I'll definitely use them again if I ever need glass repair.

I had a great experience having some chips in my windshield repaired. I was able to make a same-day…read moreappointment and was in and out within half an hour. Both staff members working were very friendly and knowledgeable and the chips are now very hard to see after being filled.

Had a window with a broken outer pane. Called Jim, and he was over within a day to take…read moremeasurements. As soon as the glass came in, he drove right over again to perform the repair, not just to the window, but to the damaged screen as well. Quick, easy, and less expensive than replacing the whole thing!

I am very happy with the service I received from this glass and mirror company. My window needed…read morerepair and they responded right away which made the entire process stress free. They showed up exactly when they said they would and worked efficiently while still giving great attention to detail. The price was very reasonable for the level of service and the final result looks perfect. I will definitely recommend them to anyone who needs glass or mirror work.