AMG-level service, no exaggeration. I stopped by CAO Bakery & Cafe on Coral Way (7830) and had the absolute pleasure of being helped by Azul (la jeva knows what she's doing). From the moment I walked in, she was on point--quick, attentive, and somehow still warm and personable even with the place moving. She didn't just take an order--she ran the experience. Recommendations were dialed in, timing was perfect, and everything came out exactly how you'd want it. You can tell she actually cares about the details, which is rare when things get busy. There's a kind of effortless confidence there--like watching someone who's mastered their craft. And the vibe? Top tier. Friendly without being fake, professional without being stiff. The kind of service that makes you want to come back even before you've finished your cafecito. Give that woman her flowers. Azul is the reason this location hits different. read more

After seeing Cao Bakery all over social media promoting their sandwiches, I decided to check it out. Ended up ordering a full breakfast and honestly, it was a huge letdown. The scrambled eggs were bland with no flavor, the bacon tasted low quality, and the fries were overly greasy. I also tried the sandwich they were promoting their version of a pan con bistec with churrasco and it was straight up not edible. The bread was dry, the steak was extremely chewy and had zero flavor, and they barely put any meat in it, maybe 4 small pieces total. For a $16 sandwich, that's unacceptable. It's wild how so many places blow up on social media just off hype, but the actual food doesn't come close to matching it. read more

Extremely poor customer service and a completely disorganized operation. I will not return to CAO Bakery on Coral Way. On Friday, September 18, around midnight, I waited over 20 minutes to place my order. When it was finally my turn, the employee at the register completely ignored me and asked a man who was not even in line what he wanted. I stepped forward and clearly told her, "I'm next." Instead of acknowledging me, she turned to the man and asked HIM if he was next. He had to confirm to her that I was, in fact, next in line. I found this extremely disrespectful. I had already told her I was next, yet she chose to disregard what I said and seek confirmation from another customer. When I questioned why she did that, she immediately became defensive, raised her voice, and responded in an aggressive and completely unprofessional manner. The entire place was chaotic. There is no organized system for determining who is next, no clearly marked line, and no designated ordering area. Customers are left standing in groups in front of the registers while employees try to figure out who should be served. The workers appeared overwhelmed and frustrated, and that frustration was being taken out on customers. Being busy is not an excuse for disrespectful customer service. If management knows this location gets crowded, they need to implement a proper ordering system, adequately staff the location, and train employees on how to communicate professionally with customers. After waiting patiently for more than 20 minutes, I should not have had to argue just to have my place in line acknowledged, especially after another customer had to confirm that I was telling the truth. I strongly DO NOT recommend this CAO Bakery location. Management needs to seriously address both the lack of organization and the way customers are treated. read more

This bakery has so many delicious goodies. Oh my! The cortadito was tiny but mighty. The pastelito de carne with ham and cheese: YUM. And the mini empanada colombiana with spicy sauce on top was just perfect. It was nice out so we sat outside on the patio. The service at the counter inside is ok but be prepared to wait in line. I'm not the only one who found this gem. They also have complete meals with prices so low I almost can't believe. My next visit will be lunch for sure. Definitely recommend read more

CAO Bakery & Cafe - Pastelito de carne and pastelito de queso y guava - Bakeries Near Me - Miami, Florida

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Excellent fast service. Delicious bakery goods. I love the fried ham & cheese empanadas. Definitely coming back to try other foods.

Thank you for everything you all do for us here at CAO! Good food quality in the company is awesome but the best part is the camaraderie between the clients read more

CAO Bakery & Cafe - The best crew does beautiful things like. Always in the middle of the night. - Bakeries Near Me - Miami, Florida

Excelente servicio y un exquisito plato elaborado por Dayana Volveré pronto definitivamente

I would say this is one of the best Cao pastries I've been to, all the employees are willing to help you if you're not sure what to get , they give you great recommendations for what you usually have . For Valentine's Day they have the cutest cakes ! They have a great selection of pastries , we ordered the carne pastry and it was delicious! They tasted so good! We also got a tres leches cake and it was absolutely amazing ! The ambience is a like a regular cafe , chilled with no music . Overall it's an amazing place to go to . read more

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We always order from here when we are having an event. They have such delicious pastries and treats! They have a few seating inside and plenty outside. I definitely recommend if in Miami! read more

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Cortadito was bitter and dark, I assumed they gave me a colada in error. Ham croquettes are frozen Catalina which is pretty sad considering they claim to be a Cuban bakery " the Cuban Starbucks" Preparatito was the best out of the 3 and that was also sour. Tasted like sour orange marinade... Prices were high and that was expected considering the area. The quality was terrible and I'd recommend going anywhere else. A sad morning for me... you deserve better, go elsewhere read more

In a society that mostly uses card, it's interesting that CAO Bakery prices everything with a cash discount in mind and only informs the customer at the register after they've ordered. It's only a few cents per person, but on principle it's dishonest. Shady business practice to say the least. I had two empanadas (spinach and chicken), and they were disappointing. Dry and not much flavor. Coffee was also lacking. Ordered a cafe con leche sin azúcar but received one with sugar. The employees kindly remade it, but it still wasn't anything to write home about. read more

CAO Bakery & Cafe - Pricing policy - Bakeries Near Me - Miami, Florida

Food was cold, no flavor. A waste of money. I was highly disappointed I couldn't finish my food and had to go elsewhere.

the employees were speaking about sexual conversations when i went to pay they were saying they were gonna buy erection pills for there husbands in the gas station which it was gross to hear , also they were making fun of the old employees, there was bad ambiance and the food is all made hours before opening from what zoila told me when i ask about there ambrio which the batter was in a trash can, then i saw some lady named norma treating a new traine in such a rude way also no one speaks english and when they speak to you in spanish is like they are yelling at you in a bad way so sad :/ read more

No, no staff so early in the morning. Ask for a party special package to take to work. None of them were made till 5 AM.

I almost felt like dropping a star because service is a little weird and aloof, and my Cuban sandwich had lettuce and tomato. But all in all, the staff is still earning minimum wage and the Cuban sandwich was packed with meat, so no complains except maybe a bruised ego. I got some pastelitos, which are very photogenic and look amazing, but are not that much different than average pastelitos. I was hoping for an amazing experience, but my flight never took off. It's OK, I have had bad food and CAO is far from bad food. The pastelitos were good, the sandwich was also good and packed, and the coffee I got was also really good. The people at the cafeteria were much more helpful than the people taking orders, I guess I got to give props to that crew. Question: Will I drive out to Westchester to get CAO pastelitos and stuff? Short answer: No. But I will stop by if I am in the area. read more

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Great location, especially during morning traffic ... but many items are just not legit... pastelitos are the same ones selling all over the city at the industrial/commercial level ... like at a gas station - the Dough is just not real pastelito dough... tried a chocolate croissant and it was more like a bread, not a flaky croissant... the chocolate was low quality too... if you want legit Cuban bakery items go elsewhere read more

The platter of croqueta media noche for parties is AMAZING. Oddly enough I'm not a croqueta enthusiast (sad I know lol) but this mini sandwich w the egg bread and just the right amount of perfection. Congrats familia, se lo comieron read more

So I decided to go Saturday night, which was very cold and I needed some hot coffee late night run. I got myself a cuban toast and a cafe con leche and 4 croquets it was pretty good. The toast was actually fresh and good and it's good they're open 24 hours. Maybe I'll be back one night again. read more

*** Be aware *** This bakery charges $2.99 % surcharge on all sales on top of taxes. I purchased over $55 and when I got home viewed my bill. Will take my business somewhere else. Don't believe that's fair to the customers... read more

CAlled for a delivery . The girl who answered the phone said she doesn't understand English. When I told get me someone who understands English she said no one understands English there. Beautiful. Even in Colombia I am able to order in English. Date : Jan 31 time 9:39am read more

The worst place to eat breakfast. The egg sandwich looked like they picked it up from garage and served it to the clients . Cafe Con Leche (Large) was cold. The eggs were under cooked , ham was sliced into tinny pieces. I will never buy food there again No one should buy any meals read more

CAO Bakery & Cafe - Bakeries Near Me - Miami, Florida

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What a HUGE disappointment. Ordered 6 baked chicken empanadas, 4 beef empanadas, 6 chicken croquettes, 6 ham croquettes, and 4 pan de Bono. $45 worth of food. Absolutely horrible. The empanadas were dry and cold. The meat was dry and lacked flavor. Was told they were fresh out of oven. If the oven cooks cold then they were. But they were not hot and were not fresh. The croquettes were ALL cold. The pan de Bono were awful. They were undercooked and deflated. Not good at all. If your looking for fresh, hot, and delicious food make the best choice: DO NOT STOP HERE! This is not the first time I've come here and gotten old food. So disappointed with spending close to $50 and deliver horrible quality food. Had a guest here from Nebraska and we could not eat the food. Each one was thrown away. So sad. Again, if you are looking for a great place, find a different one. This place was horrible! read more

CAO Bakery & Cafe - Dry and cold empanadas, Cold croquetas, and undercooked pan de Bono. - Bakeries Near Me - Miami, Florida

Nastiest cheesecake ever. Just as bad as the flan. Not too mention the dry empanadas they had. The only saving grace was the guava and cheese pastel. I wouldn't recommend anyone spend there hard earned money here... read more

CAO Bakery & Cafe - Disgusting cheesecake - Bakeries Near Me - Miami, Florida

Aquí cocinan bien y usualmente todo es fresco, pero el tratamiento del personal es pésimo, no te dan las órdenes completas, the ignoran cuando preguntas, es como todo establecimiento cubano, el servicio al consumidor es no existente. read more

Vicky's Bakery is a cuban bakery, best known for their pastelitos (pastries). This bakery chain sells a variety of impressive baked goods and also offers sandwiches, coffee and cake. This particular location has outdoor (covered) seating. I came to this bakery on a Sunday, around 3:15 pm. I got a number from the red dispenser that is right by the door. I was annoyed that my number was skipped and another party after me was served before me. Anyways, after I finally had someone help me, I ended up getting: Chicken empanada ($2 tax included)- This was rather dry and disappointing. Chicken croquette ($0.95 tax included)- Small but tasted okay. Slice of custard cake ($2.80 tax included)- Tasted like flan, in cake form. Great dessert. Guava & Cream Cheese Pastelitos- Free with Yelp check in. A pretty good guava and cream cheese pastry. Better than one that I have had back home (Porto's Bakery in various places in Los Angeles & Orange County). Not overly sweet, great combination of the sweet guava and cream cheese. ------------------------- (Total= $5.75) It was definitely frustrating in trying to order and redeem my Yelp check in because most of the employees do not speak English (also annoyed me that my number was skipped and just assumed I was just standing around not wanting to order anything but still had a number....). One employee spoke some English but this resulted in a pretty negative experience. There should be more employees that can speak both Spanish and English because it should not assumed that everyone that comes in there can speak Spanish. If you speak Spanish, you should be fine. But if you don't speak any at all, consider going somewhere else or downloading a language app. Or have a friend write down all the items you want so you can slip that to an employee to help you. read more

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Cuando you need a pastelito at 3 am... In South Florida, there is no shortage of 24-hour Cuban bakeries. You can get a pastelito and a cortadito at any time, day or night everywhere from Little Havana to Pinecrest. But, there is only one place like CAO. The pull of the red boxes filled with croquetas, medio-dias, assorted pastelitos, and empanadas is very hard to resist. Fresh made cafe con leche, cortaditos with leche evaporada, and the occasional Materva makes for midnight or mid-afternoon snacking heaven. The menu is extensive and includes delicious specials like bacon-wrapped sweet plantains and oxtail bites! The Coral Way location is inviting, bright, clean, and easily accessible from the Palmetto. The employees are helpful, friendly, and accommodate special requests. (I am extremely picky when it comes to ordering.) Parking is ample, except when the large SUV crowd all decide to stop at the same time for their cafecito fix. Outside seating is available for the leisurely conversation or quiet contemplation... A few tips - - Take a number! Everyone wants to be first and they all got there before you. - CAO has several locations around South Florida so you are never too far from a pastelito. - Bring your empty red box back for a free pastelito, and take home more. SYOY! read more

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I couldn't even take a 2nd bite. Waste of money and ingredients. + stayed hungry. I don't know what these are, but they're not pastries. Maybe it was just a bad first impression, but I won't try again. I even felt bad giving them to a homeless man I sometimes share my food with. Yikes! Threw em out. Coffee and empanadas.. Mediocre. I'm not one to bash a place, let alone take my time to post reviews, but this was a joke. Don't waste your money. Eat cardboard instead. *(CAO, there's NO way your rating on Uber Eats is legit, unless your raters don't have taste buds. I'm actually posting this elsewhere. Up your game! The date was 7/22 just in case your bakers were delusional on that day).* *** Probably paying / giving incentives for better reviews or getting friends to.*** read more

Pastelitos are good. I didn't like the fact that I saw flies, yes... flies, inside the glass display where the palmeras and other items were. I should have taken a picture of that too. read more

CAO Bakery & Cafe - Bakeries Near Me - Miami, Florida

I went in to get a quick coffee and a bite to eat to go. Someone greeted me right away. It was an older lady. I forgot to get her name :(. She was super sweet and attentive. While she was getting my items ready another employee distracted her and she apologized for the delay, which I thought was nice. I told her that it was fine and not to worry about it. She said I was "amable" lol, which in Spanish means that I'm very polite. Ha ha I ordered a "cangrejito" and a "cortadito". Cangrejito is a Cuban pastry literally shaped like a little crab. It's filled with mashed up ham. It's delicious. Cortadito is like a mini Cafe con leche, with equal parts of milk and espresso. Yummm. Hard to stay away from Cuban pastries. It's a weakness lol. I've been here before. It's such a cute store. And I love that they have outside seating as well. The staff was super friendly and helpful. Give it a try. It's worth the calories. read more

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THERE WAS A WASP IN MY COFFEE!!!!!!!!! How do you explain this? Im sorry but i am not going back here, plus their food is okay, go to Diana Bakery, way better! read more

Pastelitos around the clock are certainly a blessing. Luckily, we're in Miami so there's no near shortage of it in sight. I will say that their idea of that delicious (award-winning) bocadito sandwich atop a pastelito is beyond divine. Ask for it, El Medio Día! Bro, out of control. I like that they have the delicious Colombian empanaditas because they're just morsels of goodness así que aliméntate! Croquetas are a must. I do recommend trying the tostada with cream cheese because it basically a Cuban bagel in square form. It might help to order ahead of time during lunch hours since it can get pretty packed. Their sandwiches are the perfect size to share plus they offer combos pairing them with fries or un pastelito. Those little yuca balls are delicious, you have to try them! read more

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Everything is always fresh! Customer service always GREAT! Westchester loves you Cao Bakery! read more

CAO Bakery & Cafe - Bakeries Near Me - Miami, Florida

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I came by CAO (Cuban American Original) which seems to be the new name for Vicky Bakery a few weeks ago. It's the same bakery, same family ownership, new name. The owner now just named it after the family (CAO is the last name and they were crafty and made it into an acronym for Cuban American Original). I came because I was in the area and I had been having a conversation with someone who will go unnamed (Marilu :p) who was getting me hungry by talking/enticing me about croquettes (ironically she went into a bakery in her area more or less same time I was here). So I came to get some croquettes (one of the foods I have a great weakness for). First off, the parking is a little difficult. This place seemed to be constantly filling up and finding parking is a bit of a chore. I parked in a little shopping center next to it which since it was a Sunday the businesses were mostly closed in order to avoid the drama. The line was unbelievably long... not sure if it's like this normally but I waited over 45 minutes to be served. Please understand that it's not the fault of the employees... every single one of them was hustling... and they have quite a bit of employees... but there was just so many people, they were overwhelmed. Eventually I ordered food and I got 4 croquettes, Cuban toast, cafe con leche, a pastelito and a small piece of cake. Yes! Delicious! Amazing! The croquettes themselves were worth the wait! The cafe con leche was satisfying and cmon what's better than dipping some Cuban toast in some of the liquid goodness and eating it.... yum!!!!!! The pastelito and cake were good... now don't my lack of adjectives for these last two pieces as saying they weren't... I just love cafe con leche, Cuban toast and croquettes and just believe very few things can compare to them. Taking about cake, while I was waiting I watched a family come and pick up a birthday cake for their daughter. It was a very cute unicorn cake. Now I'm not a unicorn guy... but it was very well decorated. Please see attached pictures. If you have small kids you may want to check out the cakes here. All the cakes actually looked either beautiful or beautifully delicious.... especially that chocolate cake. My stomach was happy after coming here! Viva croquettes and Cuban bakeries!!! read more

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I like the fact that they have a system where u need to grab a number when u walk in- it stops the "i was here first" and line skipper hassles. This place also does some of the best tequeños i've have. Their coffee is pretty decent- not a fan of the pan tostado though, its pretty flaky. It does take a really long time, seems like they never have enough workers. That being said, if you are only there for a quick coffee, you can skip the line and go straight to the window area, where they'll take your order- but no bakery goods! Parking is always a huge hassle- beware. Me gusta que tienen una systems con coger números cuando entre, pars no tener que awantsr tu possession en linar. los tequenos de aquí don fabuloso, el cafe es bueno, pero el pan cubano no me gusta. No tiene mucho mantequilla. El tiempo para esperar es mucho para mi gusto- pero si tu estas aquí nada más por un cafe y tostado, puedes ir a la ventana. La cosa mas mal de aquí es que el parqueo es de madre jajaja read more

Been going here for years a nice little pit stop before or after coming back from the Coral Gables and Westchester Miami . CAO always bring freshness and incredible pastries, cookies, cafecito Croqueta and more. Before heading back up at night to Broward county I get my Cuban fixed read more

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Went with the family after a Trump Rally at Doral, The pastries were so good, the cakes gorgeous. We had the chicken sandwich which was seasoned just right and tender, cuban sandwich was delicous as well. read more

The service on Saturday June 8 2024 a guy with a beard not sure if he was the owner or an employee was horrible. Extremely Rude. I asked for a colada and waited about 5 minutes . They finished cleaning and I was still waiting the young girl got on her phone and I'm still waiting. I finally asked how much longer for my colada and her response was oh are you waiting on a colada???? Wtf ? After she gave me the colada not only was it terrible but she had the audacity to say have a great day. Such a shame they have such shitty employees. read more

There service sucks . They are not proffessional at all the girls don't know how to follow directions . Don't go here if your in a rush and want good service . It's the most unprofessional service you can ever get . read more

Clean, staff is presentable, service is fast, convenient hours - 24/7 all day every day! Love it. I tend to go for their sweets!! I'm a sweet tooth person and love all of them especially their personal rum cake with dulce de leche. Even though I've noticed they're cutting the pieces smaller and the taste has changed...not as FIRE as it used to be. read more

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Ordered online the wait was reasonable. I'm astonished by the price of one Croqueta!! It's $8!!! For one croqueta!!! So just beware but overall the bakery is fine and the workers were very nice. read more

CAO Bakery & Cafe - $8 for one Croqueta???? Honestly super ridiculous - Bakeries Near Me - Miami, Florida