Lynsi is very pleasant, knowledgeable and thorough. She has been my technician for several months…read more She is very personable and prompt. I would recommend her to anyone for pest control services.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

I've had three services thus far, and each month they've been attentive to my requests. The…read moredecrease in pests has been significant since I started using this company.

The up front pricing of packages and the wealth of knowledge by the salesman was outstanding…read more I was given an appointment two days after calling. Troy was my technician. He texted with an arrival time and was friendly. His introduction made me smile. He answered my one question while explaining things as he did his Job. I didn't expect the killing of the wasps or removing their nests, nevertheless it was greatly appreciated. Plus he sprayed my garage along with the backyard. This was the first time any company has been this efficient. Made my weekly spray look abysmal in comparison . I was told to wait 12 days for results. I would highly recommend Troy and TruForce Pest Control. Thank you and all the best to your company.

We had a mouse problem and requested service through Yelp. Several vendors reached out to us, but…read morewe went with Ruben. Key Take Aways - Fair Price He gave us an estimate based on the info I gave him on my home via text. After he came out and saw the size and scope of my home and garage, he increased the estimate slightly, but not by much. Based on the other estimates I got and the research I did, what he charged was fair. He also provided a one year warranty. - Work Product He secured all the potential points of entry. He put down traps and we caught a couple of field mice. He did mention that he left an opening behind the kitchen sink in case there were still mice in the walls to give them an exit route, but he left traps under the kitchen sink. Service/Warranty A few weeks later, I spotted a mouse inside the house (not under the kitchen sink). We called Ruben and he was very responsive. He came back out and laid some more traps and we caught the mouse (Ruben thinks it was a mouse that just got in, probably from leaving the back door open). After that, we were out of town for about a week and we returned, and found a dead mouse caught in Ruben's trap under the kitchen sink (remember, he left some openings so that any mice in the walls could get out). Ruben came out again and used some foam to close the remaining openings. He also recommended a spray to take out the smell of pheromones which might be attracting new mice (e.g. through the back door). I can say as of now, it appears the mouse problem has been eradicated. - Knowledge of Craft/Professionalism I have had so many questions about what a mouse can and cannot do. Ruben patiently answers all of my questions which has helped me navigate a very difficult situation. Ruben is the epitome of professionalism. He knows his craft and he executes his process flawlessly. He is customer focused and is very responsive and respectful. He did not use those scare tactics used by other companies (e.g "mice are responsible for this % of house fires, etc.) to scare me into action. I highly recommend that if you have a rodent problem, don't ignore it and call Ruben. You won't be disappointed and you won't be ripped off.

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ask for Steven! He is the most consistent with his services. He always arrives at the same he says,…read morehe is ALWAYS in a positive mood, and very respectful. Anytime I request for an extra treatment inside the home he has no issues and happily does so. I will resign my services just because of him!

"Avoid this company in Houston, TX. They always make excuses to reschedule and provide terrible…read moreservice. Would not recommend.

I had a great experience with this team. They responded quickly to the first, second, third,…read morefourth, however many times I called and reported rodent activity. We had one pesky mouse that was evading traps! They installed cameras and shifted the traps around until finally the thing was caught! They also sealed the whole house and sanitized it. I really appreciate their service.

they came and assessed the situation very effectively and quickly! definitely experts!…read more it turns out they noticed 4 open wholes on the wall that were from vents that the squirrels broke into. They monitored and patiently waited till the family came out. Then they came back to cover everything . I'd recommend them!

Competitive price and friendly team and Al was super professional and helpful. Look forward to a…read morelong term relationship with this company.

They have come to spray my parents house many times. They do amazing work. Highly recommend!! Very…read moreprofessional and knowledgeable.

They were easy to book and got rid of my bug problem quickly. I'd recommend them for sureread more

Misael was great! communication upon arrival and throughout the treatment service was excellent…read more misael was very professional and informative on the behaviors of my pest and what i can do to help/avoid thank you Misael!

Helpful, friendly. Experienced, on time and fair priced. What more could you ask for? This company…read moreis truly a go to for your exterminator needs.

From my initial service, it's a yes from me. We recently purchased a house, and if you're anywhere…read morein Houston at the moment you already know why we needed extermination services. This time of year, it's common to come across ants, roaches, and spiders, all of which we wanted...well, outside of the home by the time we moved in. I went with TruForce for two reasons. 1. The competitive pricing, and 2. The responsiveness and professionalism of the team. Request-a-quote on Yelp is thus far 3/3 for me. As others mentioned, these folks are responsive, polite, prompt, and professional. I needed assistance within a few days, and they were on it. From request a quote, to a quick phone convo, booking online, a courtesy call before arrival, and a quick educational termite prevention and extermination servicing, this team has a way of making extermination quick and painless. Jaden handled our termite prevention installation and Steven handled our extermination services. I'd recommend both. Fast forward 6 months, would still recommend!

Magaly and her team did an excellent job. I had wasps on my property, right before thanksgiving and…read moreI called this business. The communication was promptly. She explained me everything that needed to be done and Diego showed up on time, was very respectful and efficient doing his job. Thank you so much guys, I hope I can work with y'all again

I am not going to pay someone $50+ to come out and look at the type of animal I need trapped when…read moreI've seen it. And have pictures to boot. I know what a opposum looks like. The quote provided was significantly higher than any other service I've used in the past or quotes from other local providers.

Solved my problem quickly. Called these guys up told them my issue, they quote me a price, showed…read moreup to spray, and my bug problems are solved. Total explained everything to me answered all my questions. Answers my calls and text every time. Highly recommend them for pest control issues. Great customer service.

I don't typically post negative reviews, but I'm sharing this to document our experience and to…read morehelp other homeowners make an informed decision. We live in a home built in 2021 near active construction and developed a rodent issue in the attic. After initially managing it with traps, the problem escalated when I noticed a strong odor on Monday, 4/27. We found significant droppings and urine staining in the attic, so I requested multiple estimates. Pest exclusion quotes ranged from $900-$1,850, and duct/insulation remediation ranged from $4,800-$7,800. I found Total Pest Elimination based on strong online reviews from yelp. On Wednesday, 4/29, I contacted Juan (the owner) for a written estimate. He sent Elli to inspect the attic; he attempted to locate the source of the odor and set traps but could not find the dead animal. I repeatedly followed up for the written estimate, which was not provided until the next day. My husband and I hired the company because they offered a single-scope solution, provided the lowest quote, and indicated they could start quickly. The total estimate was $6,600, and Juan stated the work would take a couple of days. Communication and scheduling were inconsistent from the start. On Thursday there was no proactive update; when I called, Juan said they would begin Friday, 5/1 at 9:00 a.m., and offered to send Elli Thursday evening to set traps. Elli arrived with Andrew, brought odor eliminators, set traps, and again searched unsuccessfully for the dead rodent. They confirmed they would start work at 9:00 a.m. the next morning. On Friday, 5/1, no one arrived at 9:00 a.m. At 9:22 a.m. I texted Juan and was told Andrew was "around the corner." Andrew arrived around 9:48 a.m. without supplies or direction and remained in the attic until about 12:30 p.m., when Juan arrived for the first time with minimal equipment (a small shop vacuum, bags, and paper to protect the entryway). Juan then requested 50% payment to purchase supplies, which had not been discussed in advance. Elli arrived after 2:00 p.m.; with limited equipment, they located and removed the dead rodent and then left. I was told they would return Saturday at 9:00 a.m. to complete the job. By this point I had paid $3,500, and I was relieved the odor was improving after the rodent was removed. A larger crew arrived Saturday and began removal work with two shop vacs, but the job was not completed. I was later told Sunday would not work, and that they would return Monday at 9:00 a.m. and finish by Tuesday at the latest. Late Sunday night (11:35 p.m.), Juan texted that he was trying to locate a machine to rent and would update me in the morning. As of Tuesday, the work still was not finished, and the team left approximately 10 large bags of old insulation at the curb despite my request to move them (my garage has been unusable throughout this process). It is now Wednesday; I have had to cancel appointments and stay home, which has disrupted my job search and daily schedule. I also want to clarify what was represented as included in the scope of work: closing all exclusions, setting traps, and returning weekly (four weeks) to remove any rodents caught. I was also told they could remove and replace all contaminated insulation and, once removed, sanitize the attic floor. That capability was not there. Juan arrived with only a small shop vacuum and suggested the crew shovel insulation out. He hired contract workers who said the proper machine and appropriate PPE were required, and there was no plan or containment (plastic sheeting), even though our attic access is inside the house--not in the garage--so containment is essential. The insulation "upgrade" conversation was also misleading: I was told I would need to pay an additional $1,500 to upgrade to fiberglass, but the insulation already in my attic was fiberglass (R-38). I asked for the same R-value to be replaced, but what was brought was the cheapest material available and did not match what we agreed to. As of May 7, I am out $3,500 and left with a major mess: dust throughout my house and garage, and my garage is still unusable. The workers who were in my home worked hard over the week, but they lacked leadership, proper supplies, and clear direction. I terminated Total Pest Elimination on May 6 and now must hire someone else to clean up and complete the attic work. Juan may do well with basic pest trapping but based on my experience I would be extremely cautious about hiring this company for exclusion or insulation/remediation work.