If you had told me, I would never have believed you. We had…read morea 100% positive experience replacing our windows with The Window Source. We were referred to them by a neighbor and Chris Pound came out and met with us and gave us an estimate. We replaced every window in our 1970s era home and the process could not have gone better. It was a no pressure visit with Chris and he showed us all our options. When installation day came, the crew was very professional, friendly and happy to answer any question. I highly recommend them - the price was very competitive; the installation process was smooth; the customer service was exceptional; and we are very happy with the results.

We have replaced every window in our house as well as our sliding back door. We did this over 3…read moreyears, in 3 stages and each time went with Window Source. Chris and Becky are very kind, low pressure and very professional. They went above and beyond when we got a scratch on our sliding door less than a year after we got it. I recommend them to everyone.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

We just had Pro 1 put all new windows in our house and WOW do they all look fantastic! The crew…read morewas done in a few hours, they were very friendly, answered all our questions and concerns, and left the house cleaner than they found it! Can't say enough good about them! Thanks so much Rhonda and her crew.

Disappointing customer service. I purchased a door and paid about $180 for shipping. I wanted to…read moreexchange it and they are asking for almost $500 to ship it back.

My experience was a good one. All companies have problems, the difference here is that my agent,…read moreErika solved all of my concerns with record speed, she was by far the best I have ever dealt with. I would buy from this company again and will recommend them to all of my friends. Thank You Erika.

From start to finish our experience has been first class all the way. We have been working on a…read morevery long renovation project, and this team has been patient, professional, and always quick to respond when we've needed assistance. From Lori R in sales (great follow up), Mike in Service (saved our project - our hero), Traci in Scheduling (nicest!!) and Paola and Steven in finishing, they all have been incredible. Steven and Paola are the hardest working team and did an outstanding job finishing off the doors and windows. I can't thank them enough. If you are on the fence about a door and window company, don't second guess, they are worth every penny you spend!

We were recommended Love That Door by our neighbor who had recently purchased a beautiful custom…read moredoor. We were told their doors and professionalism was top notch. It took about 5 months for our door to be completed and installed. The door is indeed beautiful but at the time of purchase, we were unsure between midnight or midnight with copper color (both included at no charge) and were told we could always add the copper after the door was installed at no charge when we could make a better decision. So after installation, we decided do a light copper edging. The painter was told not to do it and we were told there would be a charge but they did not know how much they'll charge. I tried reaching out by phone, email, and text. It has been about a month and still no response regarding finishing the door. Everything was great up to this point. I do not feel that I should be nickeled and dimed for something that was included at the time of purchase then ignored after making such a large purchase. Extremely disappointed.

Five stars for Hawkins Siding! I recently hired Hawkins Siding and Exteriors for a full exterior…read moreupdate following a terrible job by another contractor, and I couldn't be happier with the results. Tyler and his team were professional and incredibly helpful when I had questions. They installed new Hardie siding and trim, new gutters, and painted. There were issues with the framing and the fact that I had no insulation but they didn't just cover up the issues like the other contractor --they fixed them right and I was so pleased with the outcome that I asked them to paint my garage to match the house. I highly recommend Hawkins for anyone looking for reliable exterior work. The pricing was competitive, the crew was dependable, kept the jobsite impressively clean, and the quality of work is excellent. It's rare to find a contractor in DFW who delivers exactly what they promise on schedule and within budget. If you want quality craftsmanship and a stress-free experience, I highly recommend Hawkins!

BEFORE HIRING HAWKINS, READ THIS REVIEW AND OUR 99 REASONS WE DON'T RECOMMEND HAWKINS--ESPECIALLY…read moreIF CHILDREN LIVE IN YOUR HOME. Imagine hiring a contractor to improve your home, then discovering after the crew leaves that newly installed exterior doors cannot reliably lock, storm doors lack functioning handles or locks, and some entrances cannot be used normally. Now imagine realizing this while your child sleeps inside. Our project involved five exterior doors, four storm doors, James Hardie siding, and closing an exterior window. At one stage, three of four storm doors lacked essential operating hardware. We had to ask: Can we secure our home tonight? Could we use these doors during an emergency? Is our child safe? We could not postpone urgent corrections indefinitely while the owner blocked us, so on our own, we hired consultants to investigate the concerns and offer recommendations. The project was expected to be completed March 16-20, 2026, but remained unresolved months later. Hawkins continued demanding $9,577.20, which we disputed based on incomplete work, corrective costs, credits, reduced scope, and the undelivered door. Because of Hawkins lack of quality control in all aspects of its business, poor documentation and communication, and the countless risks associated with their unacceptable quality of workmanship, we hired consultants and other contractors, involved attorneys, disputed the balance, and completely lost trust & confidence. Don't make the same mistake no matter how "nice" the sales guy seems.

They installed our windows years ago and we asked about the warranty recently as a window pane's…read moreseal seems to be bad and needs to be replaced. Was texting back and forth at first and then they just stopped responding after multiple inquiries on the status and next steps. They will be at your service before collecting the checks and will treat you like a plague after getting paid. Watch out.

Tom makes all the promises then when he is paid in full he ghosts. nice guy. Really long process.read more

I can't say enough good things about Love That Door. We've used them for several projects…read morenow--including custom metal doors, garage doors, and windows--and every single time, they've delivered outstanding craftsmanship and service. Their attention to detail is top-tier, and the quality of their work speaks for itself. From design to installation, the team is professional, reliable, and truly passionate about what they do. If you're looking for high-end, custom solutions that transform the look and feel of your home, look no further. Love That Door gets it done right every time.

Good things come to those that wait and have patience. There is a long lead time, but it is…read moretotally worth the wait. The installation took a day. The touch-up came a couple of weeks after installation. The communication was excellent. I recommend this company to provide the door you've always dreamed of having. Thank you!!!

These folks will treat you right. Kevin in sales will assess your needs and recommend the right…read moreproduct line while keeping the budget in check. Debby in the back office will ensure there are no billing issues. And then there's Steve. He and the installation crew will deliver with a smile! We couldn't be happier than we are with making this significant purchase (21 windows and a patio door). Our house feels like home again. No more drafty nights with the Heater running 24/7. I look forward to big savings in the summer too. Thank you Designer Door & Window, you have a lifetime friend in us!!!

TLDR version: We spent $10k on doors that have leaked since day one. The warranty isn't worth the…read morepaper its written on. DON'T BUY THEIR DOORS! Here's the full story: The brutal Texas sun has never been kind to our west facing front doors. In fact, it wants to burn them to a crisp! Before we fully grasped this concept we mistakenly bought doors made of solid wood. Over time they badly faded, cracked and split. The doors were basically destroyed in a couple of short years, but they weren't going down without a fight! They wanted to take our entryway hardwood floor down too. The door cracks allowed water to seep in which buckled, warped and molded the hardwood floor. Obviously they HAD to go. This is where Designer Door & Window comes in. When we visited their showroom looking for new doors Steve gave us a great sales pitch. His doors were durable! Beautiful! The best doors ever! That all sounded well and good but at the time we just desperately needed ones that didn't leak. Of course he swore to us that that would not be a problem at all. Two months later and $10,000 poorer we got our new Provia doors installed. I have to point out here that we did ask Steve during the ordering process if we could move the speakeasy windows down slightly so we could better see out of them. He obliged but didn't make it clear just how low they would be. When the doors arrived I took one look at them and my heart sank. The speakeasy windows were practically in the center of the doors. It looked odd and ugly. But it was too late to do anything at this point as these were custom made doors. And as long as they didn't leak I guesssss I could live with their unattractiveness. But they did leak, A LOT!!! About a month after installation Steve made his first house call to deal with the already leaking doors. Then over the course of the next couple years he came out several more times to service the continually leaking doors. He made adjustments here and there, replaced seals and reattached hardware, all the while assuring us that THIS TIME the doors were fixed for good. He also disclosed that Provia is a company based up north so they hadn't originally designed their doors to withstand our Texas heat, which may explain all the issues we were having. Now roughly 2.5 years later I get panic attacks when I hear thunder rumbling because the rain leaves puddles inside the doors to this day. And, the hardwood floor (that was replaced at the same time as the doors) has buckled and warped again as a result. Steve stopped coming out to service the doors several months ago even though they are still supposed to be under warranty. But it's not like his solutions ever effectively fixed the problem anyhow. Saying that this entire experience has been a nightmare would be a gross understatement. So it bears repeating, DON'T BUY THEIR DOORS!

Alex is extremely friendly and polite and professional. We had 2 projects and paid for the second…read moreupfront. He came back to finish without having to chase him down. Great work and trustworthy. Highly recommend Alex!

After reading strong reviews, I contacted Alex to see whether he could replace sun‑damaged windows…read moreand to request an estimate. He immediately asked for a photo without gathering any details about the windows. I explained that the damage wouldn't show in a picture, but he insisted that photo‑based estimates are his standard process, with in‑person measurements only after agreeing to the estimate. This process felt impersonal and did not inspire confidence. While this may work for some customers, it did not meet my expectations for a service provider. I decided to look for a company that offers a more reassuring initial assessment.

We recently used Woodruff Windows to replace 14 windows in our 50+ year old home. We had replaced…read morethe original windows with "energy efficient" windows 25 years ago but we wanted the home to look more contemporary and also for the windows to be more efficient, so we replaced all windows with black exterior trim this time. We were also able to get the large front window replaced as one very large pane of glass- which we had been told by other companies, they could not do. Our experience with scheduling, sales, price, installation, and follow up, could not have been better. We also were impressed that this company is based here in the DFW area and family-owned. Highly recommend Woodruff Windows!

I have put off getting windows for years, I didn't want to go through the big box stores and deal…read morewith their incompetent installers. I had a co-worker recommend Woodruff Windows and after seeing her before and after pictures and hearing her go on about the service I knew I had to call. It was an easy and pleasant experience and I am thankful my friend gave me the info to call. They were on time and very professional , they left my property better than they found it and Lyndol was a pleasure to deal with. I think we are friends now! A+++++