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    Love That Door- Grapevine

    4.8 (5 reviews)
    Open 10:00 am - 5:00 pm

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    Response time

    50 minutes

    Response rate

    100%

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    Ask the Community - Love That Door- Grapevine

    Pella Window & Door Showroom of Grapevine

    Pella Window & Door Showroom of Grapevine

    2.3
    (24 reviews)

    Ready to pay? Install in couple days…read more Need warranty service for defective windows? 1 month+. Meanwhile, another Pella sales rep ignores my no solicit sign to solicit in the middle of the day. The installers are probably the same as anyone, no one spoke English and they cracked multiple bricks. Sales rep lied about replacing bad wood during install and of course I couldn't communicate. No one local from Pella checked in after the install. The windows are not worth the money so far. Pella has really lost respect from me and I will not recommend them to any of my family. Will update the review after my service call. 1 window was defective (won't stay open) and 1 has cosmetic defect in between the panes that somehow passed inspection.

    Have always held Pella in high regards. You think of Pella and you think of quality and…read morecraftsmanship. Well, the windows themselves are great. This particular store gives a horrible name to Pella. Something the parent company should consider looking into. Installation was in February. They did not have sufficient material to finish the job and said they would be back within a week. Four months on, still waiting with no expected date. Windows left bare to elements for months and wood is bound to start rotting. Damaged inside walls with holes and tape removal ripping paint off. Tried calling on multiple occasions to speak with Manager. Leave a message each time and told to expect a call back. Still waiting for a phone call for two weeks and multiple tries. To be honest, my biggest recommendation is to look elsewhere. Save yourself the aggravation and disappointment. Pay top price to get great windows but horrifying service which is not likely to finish the job they start.

    Hawkins Siding & Exteriors

    Hawkins Siding & Exteriors

    4.5
    (6 reviews)

    Five stars for Hawkins Siding! I recently hired Hawkins Siding and Exteriors for a full exterior…read moreupdate following a terrible job by another contractor, and I couldn't be happier with the results. Tyler and his team were professional and incredibly helpful when I had questions. They installed new Hardie siding and trim, new gutters, and painted. There were issues with the framing and the fact that I had no insulation but they didn't just cover up the issues like the other contractor --they fixed them right and I was so pleased with the outcome that I asked them to paint my garage to match the house. I highly recommend Hawkins for anyone looking for reliable exterior work. The pricing was competitive, the crew was dependable, kept the jobsite impressively clean, and the quality of work is excellent. It's rare to find a contractor in DFW who delivers exactly what they promise on schedule and within budget. If you want quality craftsmanship and a stress-free experience, I highly recommend Hawkins!

    BEFORE HIRING HAWKINS, READ THIS REVIEW AND OUR 99 REASONS WE DON'T RECOMMEND HAWKINS--ESPECIALLY…read moreIF CHILDREN LIVE IN YOUR HOME. Imagine hiring a contractor to improve your home, then discovering after the crew leaves that newly installed exterior doors cannot reliably lock, storm doors lack functioning handles or locks, and some entrances cannot be used normally. Now imagine realizing this while your child sleeps inside. Our project involved five exterior doors, four storm doors, James Hardie siding, and closing an exterior window. At one stage, three of four storm doors lacked essential operating hardware. We had to ask: Can we secure our home tonight? Could we use these doors during an emergency? Is our child safe? We could not postpone urgent corrections indefinitely while the owner blocked us, so on our own, we hired consultants to investigate the concerns and offer recommendations. The project was expected to be completed March 16-20, 2026, but remained unresolved months later. Hawkins continued demanding $9,577.20, which we disputed based on incomplete work, corrective costs, credits, reduced scope, and the undelivered door. Because of Hawkins lack of quality control in all aspects of its business, poor documentation and communication, and the countless risks associated with their unacceptable quality of workmanship, we hired consultants and other contractors, involved attorneys, disputed the balance, and completely lost trust & confidence. Don't make the same mistake no matter how "nice" the sales guy seems.

    Love That Door- Grapevine - doorsales - Updated August 2026

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