The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

Started a complete remodel with the yard and widows. Had Dan from The Window Source out be for it…read moreall started and he was transparent and honest which is rare today. After getting the windows on order we proceeded with to a complete renovation and kept telling my wife wait for the windows. Needless to say still going through the renovation but The Window Source came out and installed 20+ windows in one day. Asked my contractor what to look for from a quality perspective and he was blown away from the quality of work the team provided. Highly recommend The Window Source and the team will not let you down.

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

I got serval quotes from many business to fix a single panel in my window and Webb's Glass best in…read moreprice and service! The job was done quickly and well. Thank you!

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

Service Bath & Glass added bevel strips to my builder grade mirror in my master bath. I remodeled…read moreand wanted to keep the big mirror but did not want it to continue to appear builder grade, and a frame didn't go with the look. Wow, what a great enhancement!! Everyone there was great to work with from the gentleman who came to measure, the two men that came to install and the lady that answered the phones and scheduled. Thank you all. I love my "new" mirror!

I needed a 16 x 19 mirror cut to fit inside a frame to replace one that shattered. They had it…read moreready the next day for a great price, and it looks and fits great. I highly recommend their service and craftsmanship.

Ready to pay? Install in couple days…read more Need warranty service for defective windows? 1 month+. Meanwhile, another Pella sales rep ignores my no solicit sign to solicit in the middle of the day. The installers are probably the same as anyone, no one spoke English and they cracked multiple bricks. Sales rep lied about replacing bad wood during install and of course I couldn't communicate. No one local from Pella checked in after the install. The windows are not worth the money so far. Pella has really lost respect from me and I will not recommend them to any of my family. Will update the review after my service call. 1 window was defective (won't stay open) and 1 has cosmetic defect in between the panes that somehow passed inspection.

Have always held Pella in high regards. You think of Pella and you think of quality and…read morecraftsmanship. Well, the windows themselves are great. This particular store gives a horrible name to Pella. Something the parent company should consider looking into. Installation was in February. They did not have sufficient material to finish the job and said they would be back within a week. Four months on, still waiting with no expected date. Windows left bare to elements for months and wood is bound to start rotting. Damaged inside walls with holes and tape removal ripping paint off. Tried calling on multiple occasions to speak with Manager. Leave a message each time and told to expect a call back. Still waiting for a phone call for two weeks and multiple tries. To be honest, my biggest recommendation is to look elsewhere. Save yourself the aggravation and disappointment. Pay top price to get great windows but horrifying service which is not likely to finish the job they start.

Wrong place to order windows. They messed up everything they sold us, and this is according to the…read moreAnlin manufacturer. American Windows of DFW installed them and damaged their own product they are representing. Beware....beware.....beware!

BEWARE!!!! Windows of Texas is NOT an authorized dealerfor Anlin, and cannot buy windows without…read moreAmerican Windows of DFW. Windows of Texas does NOT install either. American Windows of DFW does the install also, and quite poorly I might add. They damaged all of the products we purchased due to the installation methods used, and how they put too big of a window in the opening, so they are too tight with no room for expansion, as vinyl does expand and contract.. They don't follow the AAMA standards on Window installation. BEWARE!!! They said they would reimburse, but their off came with blackmail to remove reviews in order to get the money. This is a violation of CRFA of 2016, which is a Federal Trade Commission violation.

I have two pages written about our awful experience with Allied, but Yelp limits my text, so here…read moreit is in a nutshell. We had half the cedar siding on our home replaced with hardie siding and ordered three windows to be replaced. We also had the fiberglass insulation replaced with spray foam insulation through a different company which had to be coordinated with the siding install. Scheduling is awful, Marisol does not know what the heck she is doing. Don't listen to her if you are trying to coordinate with another trade. Our insulation guy almost walked off the job because they had to stand around and wait on the siding guys to finish pulling the old siding off after I was reassured they would easily have it all off in two hours. The insulation guy ended up having to cancel another job due to the delay. They damaged our brand new $20k composite balcony because they didn't cover it and were dropping the old siding on it from the top of an extension ladder. They also leaned their ladders against the handrail without covering the railing to protect it and scratched the edges of the railing. It is a composite deck and railing so the damage is permanent. They also broke a window by dropping siding that my 21 month old daughter had just been standing next to while she was getting a toy out of her toy box. Glass went all in her toy box. No one said anything or offered to help clean up the mess. We had to ask them 3 times to cover the broken window from the outside while we took care of the inside. All the banging on the house from pulling the siding off and installing the new siding opened up two very large cracks clear across our main entry wall and also created multiple nail pops. These cracks are about twenty feet long and you can stick a penny in them. We just had these walls textured and painted two years ago, and now have to pay to have them redone. We also arranged to have 3 windows replaced. We are on order number 3 as of today, because no one can get it right. All three windows showed up a week ago, all the wrong type and wrong size. A rush order was supposed to be placed, which didn't happen, and I just received a copy of the re-order and one of the windows is wrong again. In the meantime I have one broken window and one they removed to replace that they had to re-install upon realizing the new ones were wrong. Both are leaking our heating and cooling to the outside and hopefully it doesn't rain, because they only covered the one with a thin piece of plastic and blue painters tape that didn't even stay stuck to the outside of the house for 24 hours. I spoke to Ernie this afternoon and let him know the window order is wrong again. He said he would check on it when he got home and give me a call back. I'm still waiting. This has been a very poor experience. At this point, I don't think anyone that works at Allied has a clue as to what they are doing and those that have an idea of what they are doing, don't care and don't follow through. I would NOT recommend this company to any UPDATE: It's been two weeks since Allied showed up with completely incorrect windows. To date, the re-order that was promised to be a rush order, STILL HAS NOT BEEN PLACED. After posting my review last week, Ernie did show up to remove the broken glass from the window they broke and replaced it with a piece of plexi glass to make that a little safer and secure from weather until the new windows come in. But that's the extent of their actions. We are at our whits end with this and about to completely cancel the order and demand they pay for the window they broke and the damages caused by their carel We also, in the meantime, hired someone to come fix the 20 foot long cracks in our entry wall. It cost us $800 to have the damaged gyp board cut out, the wall re-mudded and re-painted properly. Allied just wanted to shoot some caulk into the cracks.... Final Update: We fired them. They NEVER got the window order right. Never offered to fix the damage they caused. The owner made one phone call attempt. He left a voicemail asking me to call him back so we could get this window order placed. No offer of compensation for damages or apology for his crews absolute incompetence. I didn't bother calling back. Pathetic. DO NOT USE ALLIED!!!!!

January 2019 Update - The strong winter wind caused whistling in my master bedroom (same windows…read morethat were boarded up). I discovered several drill holes in the inside frame (picture posted). Air is definitely blowing through these holes. I purchased these windows for energy saving.....

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

We just had Pro 1 put all new windows in our house and WOW do they all look fantastic! The crew…read morewas done in a few hours, they were very friendly, answered all our questions and concerns, and left the house cleaner than they found it! Can't say enough good about them! Thanks so much Rhonda and her crew.

I have used WOW Windows for many years for light installation, window replacement, glass table…read moretops, and window cleaning. Both Ryan (windows/glass) and Nate (lights) and the cleaning team are all professional, super nice and great to work with. I feel they are always honest, never try to upsale, and do amazing work - giving it 110% every time. They are now my go-to company for this type of work. Updated 11/27/2025: just used them to replace all our windows and couldn't be happier! Great value. Highly recommend!!!

Wow Windows is fantastic. They have been replacing our windows for the past decade and have been…read moreconsistently great. Adan has been doing our installations and is always so pleasant and easy to deal with. Recently, we had a last-minute panic with our backdoor glass shattering completely. Nate came after work on the way to dinner to measure for new panes and reassure us - he had ordered the replacement panels by the next day, and the next business day, thanks to him and Adan, we had a new door. So - amazing customer service. Would highly recommend! Thank you, Nate and Adan!

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

Thanks to all the positive reviews, I decided to purchase a new front door from Brennan…read moreEnterprises. It took about 12 weeks to come in, but it was well worth the wait. Everyone I dealt with, from the manager to the installers was professional and courteous. I'm very pleased.