great customer service from amy ...out of dallas location ********** ten stars....excited about our appointment... victoria m. read more

The door itself is great but the price is substantial. We paid a little over $7.5K for ours, We added the option of an keyless entry, which would have been great if it had not been defective. Service came out 3 times and replaced batteries that lasted a couple of months. Finally we called for a replacement. We were told we had to call the manufacturer to get an approval. Fine, although we bought it from Adooring Designs. Mike at Adooring Dorrs charged us $150 to replace a defective part purchased from them although they never charged us before (product was in warranty). Just a buyer beware. Their reponse was that it wasn't their fault it didn't work read more

I have waited several months to write this review because I wanted to be able to comment on the windows. First of all Scott at Adooring Designs was the best. He came out right away. He was super helpful in helping me understand the different types of windows they sell and what he recommended for me. He measured the windows and provided a quote which was super competitive. I had received another quote before and basically threw the guy out because he was so outrageous it wasn't even funny. Once I gave the go ahead, Scott brought Larry out who is the owner and they remeasured the windows. Better to measure twice and cut once. Again -- A great experience. Then came the windows and the team to install. The experience was impeccable. The install took a couple of days. The team worked great together an left each room spotless. We have now had the windows for several months. They are awesome! They kept the cold out during the winter and they are keeping the cool in during the summer which is now starting. I'm very impressed with them so far. The whole experience from start to finish was excellent. I would highly recommend Adooring Designs and will come back to them to replace my front door soon. read more

Our doors turned out beautifully! Rush and Juan worked very hard to install them perfectly. They were attentive to detail as well. Would highly recommend Adooring Designs and Rush ans Juan as well! read more

I don't have enough words to express how much we love our new door!!! The whole thing from the beginning was absolutely seamless!!!! We weren't sure exactly what we wanted but Mike and Rebecca gave us excellent guidance and we are THRILLED with the result!!!! Tim and Diane Timms read more

I cannot say enough wonderful things about Adooring Designs!! I hesitated to spend so much on a door-but knew it would give the house more Drive-by appeal, make it more likely to sell down the road, let more light into a darkened entryway & allow us to enjoy coming in the front door every time we had a chance. Their customer service has been awesome!! They had to come out & adjust the dead bolt & also came to repair it when it was inadvertently closed RN hard & the knob was not functioning properly (no fault of the design-user error). They were very friendly, professional & quick both times & did not charge me for the repairs. I was very thankful for that because they stand by their product! I absolutely love our door & we take pictures in front of it often as a reminder of the best "upgrade" purchase I made when we move one day! Highly recommend!!! read more

We are very happy with our door from adooring. Shane was very helpful and accommodating to our needs. The door looks like a million bucks and we get compliments on it all the time. Installers were very respectful of our home and clean up after the job was A-1. Shane has been very helpful after the sale and install. read more

We have now used Adooring Designs for three different houses in the Fort Worth area and we will continue to use them for any projects in the future. Honest company, efficient, on time, and wonderful customer service. HIGHLY recommend them. read more

Braxton walked us through several designs before we selected our door. All aspects of the prep work, install and clean up were amazing.

The doors and installation process was good. Support after the sale has been horrible and non-existant. I have had two requests for information on how to repair small chips in the bronze paint and can get no help. read more

Allison Groom was so great to work with! She totally captured my vision in a door design that allows for great light and an updated chic look to my townhouse. read more

We love our new door! It is beautiful. Everything went as explained (the lead-time, the prep and installation). Great crew did the installation. read more

We just had Adooring Designs put in a new door for us! What a GREAT experience. Sales manager, Mike, was very easy to talk to and work with....He did an amazing job of communicating with us throughout the process, analyzing our thoughts and what we were looking for in the door. It had to fit an existing space, was about 9 ft tall and 35 inches wide and we wanted light. Perfect. We also had Adooring put in new balusters on our staircase. The workmanship and attention to detail is amazing!! We've had other contractors tell us what a GREAT job Adooring did on our staircase upgrade. I love the design and how stable and uniform everything looks and feels. :-) Thanks to Mike, the owner Larry, their office staff, and their installers who all took amazing care of us!! Highly Recommended!! read more

Adooring Designs - We just had Adooring Designs put in a new door for us! What a GREAT experience. Highly Recommended!! - Door Sales/Installation Near Me - Grapevine, Texas

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Great, beautiful doors; poor, ugly service! Good luck getting any type of service or warranty after they install your doors and get your money. We love our doors and get plenty of compliments. However, there were some design and installation flaws that have yet to be resolved (i.e. it's called Flemish Glass for a reason. And if you don't know why, at least know that there is a right side up and don't install it upside down!) No follow up; and no response when requesting support, service, and/or repair...or questions in general. Basically told by owner that Customer Service & Support ends once the door(s) are installed and they get their money...and apparently he was telling the truth, because I have tried to contact them on several different occasions with still no response! read more

Great experience working with Adooring Designs. We had two nine foot sliding doors installed. It was a four day project that went smoothly. Lori and Shane were easy to work with and kept us informed of all times contractors would show up. They use great contractors that do amazing work! Very happy with our new doors! read more

I had Adooring Designs replace an over-sized sliding glass patio door. Their prices were competitive and the service was excellent. When the door was delivered the owner came out to oversee the fit and the two young men who did the installation were professional and did a really nice job. I definitely would use them again and highly recommend this company. My purchase was relatively small in comparison to many of their beautiful products, yet the personal attention to my order was top notch. Thanks! read more

Disappointing Customer Service and Subpar Service, buyer beware.... After purchasing a double front door with transom and a door to the back of the house, The front door continually breaks and parts over the last five years are replaced consistently. The latest is the low-E glass has fogged up and Shane is unwilling to replace and assume some cost after stating this is rare to happen. Buyer Beware of disappointing customer service... read more

AVOID Adooring Designs! This company recently worked on one of my projects. It's like pulling teeth to get them to finish the project they agreed to. Mediocre quality, cheaply made door product and incredibly terrible customer service. read more

Had a front entry iron door installed. Beautiful custom work done. Took longer for delivery than initially reported, but we've been very please with the quality of the door, the install, and the cosmetic appeal. So many compliments. read more

Top notch iron door, top notch service. Our new door couldn't be nicer. It is exactly as envisioned, no problems, no issues, no sweat. Adooring's products and services are top shelf! The installation was flawless with no last minute sticky points, no ooops, no problems. We would highly recommend Adooring Designs to any family considering a new iron door! read more

Pretty doors but service is atrocious.. Had our door installed several years ago by the fort worth office. We live in Rockwall (East of Dallas). We recently noticed seals leaking and door not closing correctly. My wife called them several months ago for them to come out and look at it. They never responded to her after the first try so she called them again and left another message... no response. I called them and got someone to answer form the Fort worth office. They told me to contact the Dallas area office since they are closer to us. I then called the Dallas area office and talked with Connie. She told me she had my number and to send her pictures and they would get back to me. I sent her 4 pictures of our issues. Three weeks later after no response I called her again, left a message and got no response. I then called the Fort Worth office to see if they could help since they put the door in and they again passed the buck off to the Dallas office. A few days later I called Connie and finally got her to answer, she said she never got the pictures so I resent. (If she never received the pictures a prudent business decision would be to call and let me know she never received them. She told me at that point that they would let me know in a few days when they could have someone out to look at our issues. This was three weeks ago...no response... I finally took the matters into my own hands ( I am a little handy) and looked at the seals and latches. As it turns out they were installed very poorly, they wedged in some plastic into the door seals so they would stay in place which did not work, the screws they used for the latches were extremely proud (stuck out too far) scratching the door as you closed it and eventually broke the screws off. FIND ANOTHER DOOR COMPANY FOR PROPER INSTALLATION AND IF YOU WANT ANY SERVICE AFTER INSTALLATION read more