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    Recommended Reviews - Webb's Glass

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Golf ball
    Scott G.

    After a golf course maintenance machine sent a golf ball through one of our windows we went to Yelp and Google to check out reviews on window repair vendors. This led us to Webb's and we could not be happier. Contacted them on a Friday afternoon, had measurements and an invoice on Tuesday, and just happened to get the install on Wednesday. Communications and work quality were excellent. So very very happy with Webb's and the great team we worked with. Highest recommendation! Thank you

    Glass shelves

    Great to work with! Responded quickly and communicated well through the whole job request. I needed additional glass shelves for my kitchen and they were perfect and affordable!

    After glass door installation
    Joyce S.

    Don is very responsive to my message and the price is reasonable. He sent his glass door man Gilbert and he is professional. I gave him a tight timeline and he did his best to make it happen. Overall I am very satisfied with Don and Gilbert.

    Mr. Webb was great to work with. Quick response. 2 weeks max from order time to install. Excellent crew and excellent job. Couldn't be much more satisdied!

    After the repair

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    4 months ago

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    1 month ago

    Great communication. Installer was very professional and courteous. Would definitely recommend.

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    10 months ago

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    1 year ago

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    11 months ago

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    1 year ago

    The communication and response was great. They did a wonderful job repairing two broken windows at our house. I highly recommend Webb's.

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

    Quick turnaround, very professional. Very helpful for such a small job of replacing glass

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    4 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    4 years ago

    Not sure because I was out of his territory. This wasn't his fault. Gave 5 stars for being prompt in messaging me and being honest.

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    6 years ago

    Very happy with communication, speed, cost, and work! Definitely recommend, thank you so much!

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    8 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    6 years ago

    This is a nice, family-owned, Coppell company. Very honest and good service.

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    4 years ago

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    9 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - Webb's Glass

    Can you cut length of shower 3/8" glass doors ? They are est. 1.25" too wide for shower base ( 2 panels) Thanks…

    No you can not cut door down if you already have the glass sometimes things can be done to allow it to work. Can you send me pictures or call me at 2149262835

    Don’t See Your Question? Ask Away!

    Review Highlights - Webb's Glass

    My door had a cracked double paned window with internal blinds and I decided to look around on Yelp for a window repair service and found Don.

    Mentioned in 47 reviews

    Read more highlights

    The Window Experts

    The Window Experts

    4.0
    (3 reviews)

    I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

    Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

    Beat the Heat Windows

    Beat the Heat Windows

    1.0
    (1 review)

    I bought 3 picture windows and 12 single and hung combination windows. I contacted BTH (Beat the…read moreHeat) windows a few days after they installed my windows about two windows that were difficult to open. The owner was quick to respond to my email but a little slow to send someone out. They adjusted the window. It was smoother but not where it should be since it was a new window but I was fine with it. Fast forward to the 48 down to the 17 degree weather, I noticed a good stream of cold air coming out the side gaps in the window. I emailed the owner and he promptly responded. He came out and said that he couldn't feel the cold air. I asked for his installer to come out. He said that he could feel a little bit of the draft. I put a string that was suspended in the air to a metal clip. It was obvious then that there was a draft coming out of those windows. A few weeks later, the owner, head installer and the Alside window company's Territory Manager came out. I used a pipe cleaner to demonstrate that the air has a path from the outside to the inside of the window. I also used a leaf blower to demonstrate that the air was coming from outside to inside the house. It was about 70 degrees and not windy so I had to use the leaf blower. The Alside territory manager stated that what I showed him was not what the industry uses and is NOT accepted methods. He kept saying that windows will let in some air and that the window is mechanically sound. I never claimed that the windows wasn't mechanically sound, I claimed that the window design is faulty and lets in a good amount of air. We went back and forth and I got tired of being told that there is no draft that can be felt, I just told them to leave. I told them that I'm extremely frustrated, angry and NOT happy with these windows. The BTH owner did try to come up with solutions but as I've told them many times, it's a flaw in the design of the window. They said that they'd order and install brand new sashes. I had to ask them what they were. After they told me, I told them that it's not the sashes that are the problem. It's the gap between the bottom window and the sash where the felt is not filling the gap. I wanted to get all of my downstairs windows replaced with picture windows. I was told that a bedroom can't have picture windows because of the city code so there goes 3 windows. I have 3 other windows that are downstairs that I wanted to replace with picture windows. The Alside rep mentioned to the BTH owner to just replace them but the BTH owner wasn't agreeing to that idea. In the end of this meeting, we agreed that BTH will come back to install some additional felt around the windows. This is a TEMPORARY fix and will hold as long as the felt hasn't been crushed. I can't emphasize enough to stay away from BTH! The owner and his installer and really nice people and I have nothing against them, but the Alside windows that they carry are inefficient with little support from Alside. Buy from another window company and window manufacturer that supports their customers after the sale!! My windows have a tilt latch. There is a gap near the tilt latch that is a part of the window track. This is where the air is coming in from.

    From the owner: We're an experienced window installation company that works with honesty and professionalism to…read moremake sure Coppell, TX, is well lit.

    Webb's Glass - windshieldinstallrepair - Updated June 2026

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