If I could give him ZERO STARS I would!!…read more The original job was to replace my windshield that was severely cracked. He offered two options: dealership glass and after market. I asked what the difference is and he said only the stamp in the corner. I chose the after market because he said "I'd be very happy with it." Immediately after he replaced my windshield, I got an alert saying that my forward camera needed to be recalibrated. I messaged him asking about it and he said he didn't unplug my camera, etc. and then offered no support. The dealership said it would be $300 to recalibrate which I couldn't afford at the time. Well, I finally brought my car in because I can't get my annual safety & emissions renewal without the recalibration and they said that it's not the camera, it's the windshield itself. It's not compatible with my car's cameras because of some special gel that's required in the glass that acts as a filter. Therefore, I need to replace the ENTIRE windshield again plus the recalibration which will cost $1500!! All because of this business's negligence and misguidance. I reached out and explained everything to them and they didn't even have the decency to respond. Filed a complaint with Yelp but because this business isn't a part of the Yelp Guarantee Program, there's nothing they can do. Plus I paid in cash so my bank can't assist. AVOID THIS SCAM OF A COMPANY!! Edit: of course he responds after receiving a bad review, but only to insinuate it's my fault and calling me a procrastinator? Since I can't respond to a review reply, here's what I messaged him: Oh now you respond because you got a bad review? This has nothing to do with me having to wait because I couldn't afford to get the recalibration done. Mazda quoted my $275 for the recalibration itself but it has nothing to do with the camera. Even if they attempted to recalibrate, the glass is not compatible with these cameras, which you should have known. They said without the required gel and the clarity issues with this after market glass, it wouldn't be possible without a complete replacement with Mazda glass (whether I do it with them or third party). They even showed me on the glass you replaced how the gel was done improperly. So you can take your poor customer service and terrible work ethic and enjoy my rightfully bad review!

JC was quick to respond and come out to my house to check out the issue that the dealership I…read morebought the car from couldn't figure out for 2 weeks. After the part was ordered, he came back promptly and installed it and fixed the issue - quickly, no fuss, and fair price. Will be referring JC to everyone I know and for all our future windshield/glass needs. Thanks!!

Service was exceptional, quick and as described. Made the appointment the day before and…read morereplacement was done by noon.

Great job! Quick, timely. Would use again! My son needed a…read morechip repair and this was perfect!

Did a good job replacing the rear passenger window on my truck, but poor job cleaning up the glass…read morein the interior. Had to pick out chunks of glass myself, even after asking him to vacuum again. Someone could have sat on it. Not safe to use at all. He also refused to clean the glass on the ground afterwards. I get it's technically the apartment building's responsibility, but it's sort irresponsible to just leave it sitting there. Left a bad taste in my mouth.

Amazing experience from start to finish. They came the very next day, showed up right on time, and…read morereplaced my shattered right rear quarter window quickly and professionally. They even cleaned up all the broken glass and vacuumed the inside area where the window had shattered, which I really appreciated. No hidden fees, no surprise charges, just honest pricing and great work. The glass fits perfectly on my Bronco Sport and looks brand new. Would definitely recommend and absolutely use them again!

Howdy friends in DFW. If you need to have your windshield replaced, ask for Carlos at Diamond Auto…read moreGlass. They use American made glass with highly skilled/experienced/friendly Mexican labor. They changed out my windshield in 15 minutes flat without causing any damage to the aluminum frame, which I inspected, before the replacement was installed. Safelite quoted me $449.99 before taxes. Safelite is a trusted national company which insurance carriers use, but that quote was too high!!! Diamond Auto Glass (1905 E. Shady Grove Rd. Irving, TX 75060) charged me a total of $140.00 including taxes. $85.00 for the glass only, and the difference for labor and taxes. I can buy 3 USA made windshields at Diamond Auto Glass, for 1 Chinese made windshield at Safelite. I highly recommend this company which was bustling with business. I saw over 15 people and a Irving Police vehicle getting their windshields replaced.

Who doesn't love coming out of a restaurant to see one's car window smashed in... well at least…read moreDiamond Auto Glass took the sting out of that event. Fair pricing and fast turn around. I will definitely use them again if the need ever presents itself.

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

They gave reasonable pricing. Communicated to schedule a time and made the process easy from…read morescheduling to paying.

Just had my VW Atlas windshield replaced this morning. Jaymie and her team did a great, efficient…read morejob. I would recommend them, but I hope not to need them. :)

Jaymie of Superior Auto Glass replaced our windshield for wonderful price, and also kept us…read moreinformed of all that was going on with the replacement. She is very knowledgeable and helped us understand why our windshield was damaged so easily due to the prior install that used both the wrong windshield (size and brand) and the wrong installation technique. My husband and I felt like we were in a new car with the new windshield! If you're looking for a local business that comes to you wherever you are for a windshield replacement and is a consummate professional with wisdom from experience in their filed, Jaymie at Superior Auto Glass is your person!

Very quick and easy, courtesy. I strongly recommend this business. Great location, the technician…read morewas knowledgeable and helpful.

Total garbage service. i dont understand how you can advertise a payment plan on your website and…read morenever make it clear its through third party companies until the very last step. And then once none of those companies go through or outright freeze or are blocked, then you are just on the hook for the entire balance of the work. Also without you knowing unless you're very diligent and keep calling them to make sure youre able to infact pay in installments. Total garbage. If your glass breaks and its something that insurance will not cover NEVER USE SAFELITE. There are far too many smaller companies that repair autoglass. They are a bit cheaper and for sure will be upfront with any kind of pricing. guys, if you advertise pay in installments, you better be able to pay in installments. No one wants to hear third party company this or sorry its out of my hands that...

Had a few hiccups in the beginning, trying to schedule my appointment, so I was a little leery at…read morefirst, but xtreme auto glass pros quickly put my reservations to rest! They were very professional and accommodating through The process, which was so unfamiliar to me! Because Texas laws can be really stupid sometimes and everyone and their mom has cracked windshield that typically are not covered by insurance, I reached out to these great people and I am so glad I did! I was able to get scheduled within 48 hours and they gave me a two hour window to fix my vehicle. From my two experiences with them, (they had to return to fix an unrelated crack from a rock), they typically arrive on the tail end of that window they give you- just an FYI They didn't offer me military discount, but that's OK because after doing some research, they quoted me a very fair and already discounted price. I hope I will never have to see them again, but I will call them if I do!

No customer service. I left 3 voicemails bc I was so excited…read moreto get tinted spf windows but they never called me back.