Worked around our schedule and met my wife at her office. Repaired the 2 chips. Less than 10…read moreminutes. Great reviews. My insurance company recommended Safelite. Twice as expensive. Thanks Blue Star!

I gave them a chance to make it right but they ignored…read more I messaged them on a Sunday night. I had gotten a chip on a rental that was due back the next afternoon. I explained to them that I need to fix the chip so I don't have to go through a claim process with my credit card, because who wants to really go through claim processes? Nobody. He said no problem we can get this fixed for you in the morning before you return it. He came at 7am and sent me before and after photos. The "after photo" he texted me appeared as if there was no more visible chip so I figured mission accomplished. When I got in the car I was shocked. This was not fixed at all and actually looked worse than before because of the drilling he did. (Photos attached) So now I'm going through the claim process that I was trying to avoid and out hard earned dollars that they refused to refund.

Great service, came right to the house and handled the whole replacement in about an hour.read more

From the owner: diamond auto glass offers: windshield installation, windshield repair, mobile windshield…read moreinstallation, auto glass replacement, auto glass repair, car window repair, mobile auto glass repair, auto glass repair, auto glass services, car glass replacement, vehicle glass repair, windshield restoration.

Love the service here and will definitely recommend!!! Steve is a great guy! Thanks so much.read more

2006 Pilot got banged up and would have been totaled if we went through insurance but we found…read moreSteve's and fixed what little was wrong with it easy peasy. Super communicative throughout the whole process and very friendly/personal. The parts they fixed look brand spanking new and it's obvious a lot of care was put into this work. When I went to go pick up the car (which was done incredibly fast by the way) he let us pet his llama which was the coolest thing ever. Also a great place for organic fertilizer that really gets you a bang for your buck.

Don't go to anyone else for windshield replacement! I called day after a long Thanksgiving drive…read morehome with a 7 in. split in my windshield. Called insurance preferred place and they wanted almost $500 and had to wait 2 weeks for mobile service or drive to Lewisville!!! I called another company and they wouldn't even quote me until I sent pictures of the window and gave them my VIN numbers. Thank goodness I called H&H, looked up my glass by make/model not VIN. Made it soooo easty. H&H said they could have someone to me in 2 hrs. Nick and Brandon called when they were on their way, showed up on time and got to work quickly. for $300+. This company answered the phone, showed up when they said they would and gave me a fair price. Great job small business!

Replaced my back window on my Gmc Denali and was never put in right , it leaks water when it rains…read moreor when I take my truck to a car wash. Tried reaching out to this owner but never responds back concerning my issues with the window which he replaced himself

This review is specifically for mobile installer, Jose, who came by my workplace to replace my…read morefront windshield. The scheduled time window for arrival was 12n to 5pm, however, Jose did not arrive until 6:40pm, which was okay for me since I had planned to work late anyway. To Jose's credit, he did keep me informed on his ETA a couple of times during the day. My job was his last of the day, following 5 or 6 prior appointments which I think is too many for a mobile installer to do in this 100 degree weather! (Again, this review is for Jose and not so much the Safelite schedulers who should have taken into consideration the summer heat for their mobile technicians.....pretty tough to work outdoors in the blistering sun/heat installing vehicle windows which could take 2 to 3 hours each!) Jose is extremely courteous and does an excellent job explaining the work to be done. Hardworking and professional, he got the job done in about 2 hours -- the new window installation looks great with the seals all done correctly. There was an issue with recalibrating the camera/safety system, but it was due to limited daylight as it was getting dark as well as the mobile calibration equipment being new technology. Jose helped to secure an appointment onsite for the next day, which I went to ..... I was in and out in about 40 minutes with my vehicle safety system restored. It now works as it should, giving me peace of mind on the road. Jose is a great mobile tech with a wonderful work ethic and disposition - I would not hesitate to use him again in the future!

About 8 years ago, son let the top down on the convertible with the splitter down. Shattered the…read morerear glass. The jingle.. "Safelite repair, Safelite replace." Great ad spot. Called them. They came to my home, replaced the glass. Fast forward to now, the glass is leaking. I do not expect a free warranty repair, but I do hope they can repair the work they did that failed in so little time. Drove to this shop. Person at the counter must be sales, because she tells me they can't repair it, only replace because the glue might not whatever. Um, remove glass, clean window sill, remove all old glue, reapply your best stuff today. Nope, with tax, over a hair under $800. I asked her to ask a tech to look at it. No one would. Told me I can go try a "Mom and Pop" shop." I had an awesome mom and pop, so I will. Drove about 2 miles to Autoglass Xperts. Not only could they repair it, explaining they could strip all the old adhesive, and reglue it, for a hair over $200, or replace it for $519 all in. Both of their options together still cheaper than Safelite, and the honesty that yes, it could be repaired. So what I paid for with Safelite, was the jingle, the snazzy commercial they couldn't even stand behind. You say the word "REPAIR", first in your ad. You couldn't even repair work you did and goofed. Your adhesive failed, yet you couldn't take the time to have a tech walk out to my car, in your parking lot to look and see, just had the person up front push for a sale of a new glass, then tell me take it or go to mom and pop. Mom and pop didn't have a lie of a jingle, and the money they saved me didn't jingle either, it folded to the tune of $300 over your price to replace. Now my glass is replaced, I saved a few hundred because you sent me elsewhere, rather than stand by your commercial, and repair the glass you installed. Save your money people. Autoglass Xperts are as mom and pop. They aren't charging you for ads they don't honor. They are charging you for glass and labor only. No bells, no lies, no catchy commercials. Have great lives in this gorgeous rainy day. If that rain is leaking into your car, don't bother with Safelite. Trust other ratings here.

Everything went well. From a fast quote to high quality service, reasonable (great) price, and…read moregreat service!

I am so glad I called these guys. I called one "company" that gave me a really cheap price. Against…read moremy better judgment I went with them. It was a disaster. I had Otter glass come out and fix everything now my car is back to it's or conditio. Thank you guys so much!