After calling several other places to get a quote, A1 was the only one who gave me an all in price…read more- including tax and disposal fee! They were also $75 to $100 cheaper than competitors. You get the same price if you go to their location or they come to you. They immediately got me scheduled and was very responsive to my timing request. The installer was on time, very friendly, and worked efficiently. Even in the summer heat, he wore a smile and never failed to be respectful. The whole process was extremely smooth and not the headache I imagined. I highly recommend their service for both quality and price. Kudos!

I read the reviews and was skeptical. I got mobile service at my office and it was great. Would…read morehave given a 5 except for a small scheduling mixup David called and straightened out. Btw paid $500 vs Safelites $790 quote. Windshield has already been through car wash and I've driven 600 miles without incident. Good stuff.

Bill was very responsive, courteous, much more cost effective than any other quote I received, and…read moreefficient in his work. I was mowing my yard and somehow hit a small rock that ricochet into my Hondas back window! I was panicked and worried! After many quotes of more than $600, I requested a quote from Glass Masters. Quote was much more reasonable and Bill even drove out to my location to replace the window. I recommend his service to anyone in the Waco/Temple area.

Bill was awesome, he was attentive and very professional. My wife is extremely happy with her new…read morewindshield. Bill did excellent work, I highly recommend giving him a chance to work for you. Thanks

I left messages for two companies given to me by Yelp. Viking was the only one to respond. They…read morewere so polite and helpful. I only needed a windshield repair, not replacement. I was able to get a same day appointment. The communication was great. The technician was so nice, so professional and did a fantastic job. I highly recommend Viking Auto Glass. The work is great and price was very reasonable.

Almost an hour late for the appt. without calling to let me know. I had to chase them down, was…read moretold it would be 10 minutes - it was 25 minutes. Installer was a nice guy but knew virtually no English and therefore couldn't answer questions. Installer couldn't process my CC payment and the office called me non stop (I was on another call for work), more than 10 times in 25 minutes as well as several text messages. They communicate very well when they want something!

After two other Caliber Collision locations caused $15,000 in additional damage to my car, I swore…read moreI would never step foot in another Caliber again. Then circumstances brought me to this Fort Worth location and Sebastian completely changed my mind. Fast forward to my next accident -- I still didn't fully trust Caliber so I went to a certified Lexus collision center instead. Biggest mistake of my life. Three months, seven supplements, and they still couldn't fix my car and tried to ghost me. State Farm ultimately authorized an independent diagnostic and there was only one place I trusted -- Sebastian. Once again this location delivered. Sebastian, the amazing woman at the front desk, and the guys in the back treated me like family. They immediately checked my car for safety concerns, were completely transparent about everything they found, and genuinely cared about the fact that another shop had let me drive an unsafe vehicle for months. In the middle of a four month insurance nightmare this team was the one bright spot throughout the entire ordeal. Sebastian deserves every recognition Caliber has to offer. This location is everything a collision center should be -- honest, caring, skilled, and genuinely invested in their customers. I will never go anywhere else.

I ran over a can of spray paint at 4 o'clock on a Friday. I took it straight in and they…read moreimmediately took it back and within half an hour had all the paint off of it and the car washed and it looked perfect. They were so kind, so helpful, so quick to respond. Very impressed.

I was highly pleased with the customer service. He did a great job cleaning out my car it looked…read morebrand new. Great communication and friendly! I will definitely be back!

Had the car in 3 times. First time it was 2 months the paint color was off and the turn signal did…read morenot work when I picked it up . Second time in for 1-1/2 months and headlights would only blink when I picked it up. 3rd time when we picked it up the windshield was cracked and it was not cracked when we brought it in. Richards would not take care of it they said i cracked it on the way home. I have a date stamp photo showing 20 min after I picked it up it started cracking I wont be back! Telling everyone. Here is the invoice for the windshield. Do with it as you feel what would be right.

i took my car in a few months ago to get it fixed after being rear ended in a car accident. i have…read moreprogressive insurance in which i was told that all the expenses were going to be taken care of because i was not at fault for the accident. the shop had my car for a while which was okay, i wasn't in any kind of hurry i just wanted my car fixed. i received a call about a month and a half after i dropped my car off from them letting me know that my car was done, it was close to the end of their business hours that day so i decided to pick it up the next day. i picked it up and everything was great. i checked my bank account a few hours later to see a fee of over $100 dollars from the rental car company in which i was renting a car due to working full time and needing a vehicle. i was promised by progressive that this would be covered so i was confused as to why i was getting that charge. i called progressive and they told me that the date that RICHARDS had told them the car was done was 2 days before they told me it was done causing progressive to stop paying for my rental car. i am a 19 year old girl who was in an accident for the first time, works her butt off for the things she has, and was not at fault for the accident i was in yet richards decided to see that and take advantage of it. i called several times about it but was always pushed over. i've never made a review or said anything bad about a place but i genuinely will never use this place for anything ever again and if anyone ever asks me about it my answer will be just this. i hope that they are ashamed for what they did, they know it was wrong. according to progressive the do it all the time. this is a long review but i hope you have taken your time to read this and don't ever trust them with your car needs.

Stopped by as I was having issues with my Amp and Speaker, he took the time to look at it and…read morecorrected the issue on the spot, was more than happy to pay him for his service and professionalism. Will be coming back for any speaker upgrades or fixes.

Fast honest polite service! I had the CD player replaced in my 2002 4Runner. Great prices and no…read morehaggling. I will return to this place for any other car stereo work I have done in the future too! Super nice guy and did the service in about an hour. Don't go to the big box stores stay local!

Only person that responded quickly. Same day service, came to me and did an outstanding job. I…read morehope to not have to use him again, but will not hesitate.

Brian was on time. He was efficient and personable. Within a half an hour he was done and on his…read moreway. Thank you!