Outstanding service and price. Would definitely recommend over Safelite. Fred was on time and went…read moreover everything so the windshield would set in properly.

Fred is very pleasant and personable. He was on time and he is a professional in his trade with…read moreyears of experience. He replaced our windshield that had been damaged by hail. He was also more affordable than 3 other quotes.

Bill was very responsive, courteous, much more cost effective than any other quote I received, and…read moreefficient in his work. I was mowing my yard and somehow hit a small rock that ricochet into my Hondas back window! I was panicked and worried! After many quotes of more than $600, I requested a quote from Glass Masters. Quote was much more reasonable and Bill even drove out to my location to replace the window. I recommend his service to anyone in the Waco/Temple area.

Bill was awesome, he was attentive and very professional. My wife is extremely happy with her new…read morewindshield. Bill did excellent work, I highly recommend giving him a chance to work for you. Thanks

Coming back from vacation and the dreaded rock hitting the window occurs. Turned into a nice crack,…read moreso needed a replacement. Got a few quotes and Family Auto Glass was really well priced. All communication was quick and they were able to schedule me really fast. Came over and their service was fantastic! Taylor was super nice, enjoyed talking with him and he does great work. Using a local company is always my first choice, and really glad I did again. If I need a new window again, I know I'll call them.

I couldn't be happier with my experience with Family Auto Glass. From start to finish, they went…read moreabove and beyond. When I first called, Brooke was extremely knowledgeable and helpful. I explained that I wanted to replace the non-functioning third-party glass on my 2019 F250 Crew Cab with OEM glass and that I wanted to be sure my truck would be treated with care--not just another job on a list. She immediately gave me confidence that I'd come to the right place. When Taylor arrived on-site with the new glass, we inspected it together and confirmed it was exactly what I wanted. He got to work quickly, carefully removing the old glass without breaking it. He even found and cleaned up leftover glass pieces from a previous company's work. It was clear he takes great pride in what he does--he treated my truck like it belonged in a showroom, making sure everything was perfect before he left. What really stood out was how personable and genuine Taylor was--he even took a moment to explain the process to our curious two-year-old, who loved watching him work. It's rare to find a company that combines true craftsmanship, attention to detail, and genuine customer care, but Family Auto Glass does exactly that. Highly recommend them to anyone who wants their vehicle handled with respect and expertise.

Absolutely the best glass shop. I had them fix a chip on my 21 Mercedes E-350 about 6 months ago…read more They did a great job. Then just this week a complete windshield replacement on the same vehicle. No need to look anywhere else for windshieldrepair or replacement. I trusted them with my baby that looks brand new, they did not disappoint.

Short version: Great people. Great shop. Great work. Great service. And they handle all the…read moreinsurance claim stuff for you (a State Farm preferred vendor), which just makes it all so much easier. About four months ago, we arranged for them to replace the windshield on our 2020 MB GLE, due to a badly spreading crack caused by a rock that a big rig kicked up (that was the second one for this car... GRRRR). It took about a week or so, but they were able to get the legit Mercedes factory glass we wanted, and then installed it quickly and as scheduled. The facility is very clean and nicely decorated, with a comfortable waiting area, and a break room that is open to customers. Fast forward to a few weeks ago, when we got a starburst chip caused by yet another rock kicked up by a sloppy truck driver who drifted onto the debris-filled emergency shoulder for no reason (jeez...so aggravating... feels like this car is a magnet for rocks!). So, we called up to see about another replacement windshield (this would've been our third, and those babies are not cheap), but they said they could do a repair instead. And, since we bought the glass from them less than a year ago, the repair would be free! Woohoo! The repair was extremely quick and easy, with no appointment needed. And while the starburst is still visible, it's very low on the passenger side, and the repair should keep it from growing into a full fledged crack. Considering the number of miles we spend roadtripping, the likelihood of yet another rock makes us glad not to have to buy more glass until it's absolutely necessary! They totally did not have to volunteer the free repair info, especially since we were already prepared to buy a new windshield. Cannot emphasize enough how very much we appreciate that level of service and integrity. We are moving out of Texas soon, but if we need glass work done again, and if we are passing even sort of close to the area, we will go out of our way to get the work done here. They're just awesome folks.

Quick responses to my project on Yelp. Came out in 48 hours from first message. Good price,…read more mobile and most importantly, provided the service quickly.

I wanted to support a local small business so I hired this company to replace my driver side…read morewindow. Unfortunately the experience had a couple of significant issues that I can't overlook. Wrong Part Ordered: Right out of the gate, no one ever verified which window I needed replaced. The installer showed up with a windshield glass instead of a driver side window, which meant I had to wait an additional two days before work could even begin. A simple phone call or text to confirm the details beforehand would have completely avoided this. Installation Issues: Once the correct glass arrived, the installation didn't go smoothly either. The installer was unable to get the window rolling up and down correctly and ultimately left my door partially unassembled. After doing some research myself I discovered the window wasn't properly aligned with the side track. Once I aligned it myself everything worked perfectly. Bottom Line: The installer did offer a $75 discount which I appreciated, and he seemed genuinely eager to do good work. However at the end of the day I paid $250 for a job I largely had to finish myself. I'd suggest this company invest in more training before taking on jobs independently. I wish them well but cannot recommend at this time.

My windshield is fixed like nothing ever happened!!! I truly can say this is amazing windshield…read morerepair!!! And it was also a great value for money. I can't believe how cheap it was too!!!! I will always be a loyal customer!!!!!

From the owner: I have been in business now for 27 years. Repairing windshields. I am responsible…read more And like to see my customers happy.

Called this place yesterday for a quote, the phone was promptly answered and given a quote so…read morequickly/easily and was given such a great price we couldn't really pass it up but weren't sure due to work schedule, etc. Gave them a call back this morning and they got us taken care of the same afternoon and came right to my husband's job and got it done with no problems at all. Recommend this place 10/10 !! Will not go to anyone else for any auto glass needs.

They called and verified my appointment: the technician came quarantine ready mask, gloves, and…read moreface shield. He did a great job fixing my passenger side window on my 2011 Nissan Altima. The price was fair if you need your vehicle window fixed this is the place to go.

Quick and easy to coordinate with. Fast service and did an excellent job. I would recommend to…read moreothers. Good value for the price.

After getting quoted $1,300+ at the Honda dealership to replace my windshield I decided to look…read moreelse where. I thought most places would be crazy expensive because of the "camera recalibration." Blue star called me and gave me a quote for $360, he explained that most businesses use the camera recalibration as an excuse to up charge and that he wouldn't be disconnecting any wires when replacing my windshield. I was a bit skeptical at first, I was worried I would have to go get my camera recalibrated. (I have a 2022 Honda Accord). It's been 2 and a half weeks since I had it replaced and I've had no issues, camera still works just as good! I would definitely recommend them to anyone looking for a cheaper alternative than giving your money to the dealerships. Everyone I spoke to was professional, they were on time, and kept me updated on their arrival. 10/10 would recommend their services

The service was excellent and reasonably priced. The reliable, high-quality service resulted in a…read moresuccessful windshield repair, exceeding my expectations. I will utilize their services again in the future.

I have been using Fred for several auto glass repairs over the last 10 years. He is always quick to…read morerespond and does great quality work. I will continue to use Fred for all my auto glass repairs for many years to come.

Had some body work done that came out without a flaw! Perfect result! Had some other coach work…read moredone that was finished quickly and when promised and was very competitively priced! This is my go to place from now on!

This is a wonderful family owned business that knows everything about RVs. They are easy to deal…read morewith and make you feel comfortable about buying an RV from them. Their sales and service are great. Talk to Neal, Raul, or Penny when you want your next RV. They will treat you right and get you into your next RV so you can have fun