They installed our windows years ago and we asked about the warranty recently as a window pane's seal seems to be bad and needs to be replaced. Was texting back and forth at first and then they just stopped responding after multiple inquiries on the status and next steps. They will be at your service before collecting the checks and will treat you like a plague after getting paid. Watch out. read more

Tom makes all the promises then when he is paid in full he ghosts. nice guy. Really long process.

Southern Pride is a great choice. I've worked with many contractors in my life, and Tom stands out as one of the most honest and trustworthy people I've ever met. He consistently delivers excellent work. read more

Southern Pride did a meticulous job replacing our front door. From the detailed consultation to the final install, they were easy to work with, reliable and extremely knowledgable about their work. They also took the time to explain and educate me on what needed to be done, I learned so much working with them. read more

We have been very happy with the new windows and doors Southern Pride installed in our home. They have provided better insulation and noise reduction. From our initial appointment til the end of the installation Tom and his crew were professional, communicated well, and were on time. Highly recommend. read more

First off, Kelli, Tom and Justin are the perfect combination and team to deliver excellent results. Kelli is extremely responsive and super personable. Tom has the best customer service & customer empathy in the business. Justin is a true expert craftsman and an overall great person. The team is phenomenal. The price is not the cheapest. It hurts the wallet when you pay premium for work and don't get results. That is not the case here. You pay for the quality! The products they install have great customer support as well, which we value. We also have friends that used the team for installations, which is why we ended up taking a bid from them. We are absolutely enamored with the final result! Justin did such a fantastic job with the installation and has great attention to detail. We're so excited about it that we are ready to schedule the installation of our next door. Thank you, Southern Pride Openings! read more

I highly recommend Southern Pride Openings. Came out and did two measurements to make sure everything was measured accurately. And for install, Justin was great...and my new door looks great! He took extra time to make it look right. read more

Southern Pride Openings - Garage entry door - Windows Installation Near Me - Rowlett, Texas

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I called this company two separate times and left messages both times along with my phone number. They never did return my messages. We need numerous windows replaced for my house located in the North Dallas area. Terrible customer service as they won't return calls to someone trying to give them business!! Was thinking what would have happened if did have them install the windows and then had some type of problem with them. Can bet it would be difficult to get them back out to correct the problem if they won't even call you back when you are trying to put money in their pocket. read more

Southern Pride offered real solutions to our ongoing patio door problems, something no one else was able to do. They are professiona, experienced and trust. read more

Comparable to winning the remodeling jackpot, it was an AWESOME experience working with the dream team at Southern Pride Openings!! From start to finish, the crew never ceased to amaze me with their strong work ethic, professionalism, friendly attitude, superior service, and installation knowledge/skills. Kelli who coordinates scheduling is organized, super friendly, and an absolute pleasure to work with. Tom responded promptly to our initial consultation and was VERY patient and thorough throughout the entire process. They were accommodating to our schedule and Tom and Kelli are very responsive via email and phone. Tom and his crew, Chris and Justin, are EXTREMELY hardworking men - they even worked through weather in the low teens while maintaining a chipper attitude! Tom made good product recommendations for our windows and doors, as we were uncertain about which brands to use, and also provided creative solutions to resolve any issues (uneven flooring, casings/trimwork design, etc.) Icing on the cake is Tom's great sense of humor and readiness to tackle any challenges. Like many folks, we've encountered "the good, the bad, and the ugly" in remodeling. Southern Pride Openings is in its own category of "the supreme"! I wish they did ALL types of remodeling so I could go to them for any job! read more

I had my back patio doors replaced with three windows by another contractor and it was a nightmare. They took forever, and got dust and dirt all over my house. When it was finally done, I had a hole in the frame of the window. Tom came out and had the old window out and the new replacement window installed in less than an hour. I wish I had called him in the first place!! I highly recommend Tom and Southern Pride Openings to anyone looking for new windows or doors! read more

After having to replace my patio doors for the 4th time due to the door frame being rotten due to poor quality doors and installations, I was searching for an expert Door company and that is exactly what I found with Southern Pride!! I cannot tell you how thankful I am to have had a friend of mine refer them to me! It was a blessing! I love love love my new patio doors and feel confident they are well built and installed and will last longer than 3 to 4 years!! I am confident these will last for many many years to come! Thank you Southern Pride team, Kellie and Tom! Love you guys! Highly recommend Southern Pride (for doors and windows) to anyone looking for a reputable company with high quality work ethics and morals! read more

I had my interior french doors installed in January of this year. Tom and his crew were very professional, honest, and hard working. The price he quoted stayed the same from beginning to end and Tom was very flexible with my schedule. I was happy to find that Tom could provide the doors that I needed which saved me a trip to the store. Southern Pride Openings LLC. was like a one shop stop that included beautiful work, humble men, and a job well done. They even cleaned up after themselves! I would recommend this company to everyone! read more

They just talked and talked. Never even gave me a price or followed up. I don't understand if the salesmen are trained to waste your time then finally make you ask for a price. read more

I found Southern Pride Openings on Angie's List. I priced three companies and they were equally as professional as the others and window quality was equal. The customer service and personal touch of Southern Pride made the decision easy. The other two companies quoted high and then called back to mention a "manager discount" and SP quoted their lowest price out of the gate. I found SP to be very competitive. The owner of the company came out personally to measure my windows once I placed the order. I was notified once the Windows came in and they installed the next day. The install was efficient and clean. I couldn't be happier with the professionalism and quality of Southern Pride. read more

Southern Pride has replaced all of my windows and a sliding glass door. The most recent project was a bow window in the front of the house. It looks great! Many of my neighbors have complimented my new windows. Love working with Tom, Kelli and their team! read more

Southern Pride is definitely the best there is!! I had three windows and a patio door replaced. They were professional and quoted a good price. All installed in one day!! They did an amazing job. It gave a whole new look to the outside of my house. I feel more secure and have saved on my electricity bill. Thanks so much!! I highly recommend them. read more

Southern Pride installed a large sliding glass door for us last week. I couldn't be happier with the quality of the door, the installation, and the professionalism of the people who came out. A special shout-out to Justin who did the installation--he did a fantastic job, left the place cleaner than when he came, and helpfully explained to me all the features of the new door. Our bedroom is so much more comfortable now that we have a modern door with proper insulation. We will definitely use Southern Pride again and recommend them to our friends. read more

I had been looking to get new windows installed and hit a wall of high estimates, contractors that were no call/no shows or tried to bully me into a deal I did not want. Then at last I found Tom at Southern Pride Openings and my world changed for the better. I got a great quote, no pressure sales, excellent customer service, a installer who took pride in his work and who was professional. I am so happy with process from start to finish and have windows that have my neighbors stopping and taking a second look at and have me smiling from ear to ear with happiness. I can't say enough positive things about Tom and his team. Good honest people that provide an excellent product and service. I highly recommend Southern Pride Openings for all your window and door needs. read more

Southern Pride once again exceeds expectations. Southern Pride has been far and away the best service provider for my home - I wish all the other providers would take lessons from Tom and Kelli. We have purchased a new front door system and a whole house of windows from them, all of which come with an outstanding warranty. They are in business with fantastic suppliers. I came home one afternoon to find my beautiful front door glass shattered. I texted Tom, fingers crossed that there was a warranty on my door glass. He responded right away and said he would see me in about 3 weeks when the new glass comes in. How simple was that! No questions, no hassle, just outstanding service!!! If you need replacement doors or windows CALL Southern Pride!!! read more

I got my front door replaced with a Provia door. It looks beautiful - the price was fair considering it's a high quality product. The company did a great job from start to finish. Shannon was the sales contact and he was very helpful. Overall I'm happy and I totally recommend Southern Pride. read more

My wife Colleen and I would like to extend our appreciation of everything that Southern Pride Openings has done. We had 5 windows in the front of the house replaced and we are amazed not only by the huge change it has made in the look but also the beauty of the windows compared to the ones we had. We have had neighbors stop and look and we are proud to tell them that Southern Pride Openings not only installed them but also that the whole process from Larry coming for the initial estimate, Tom coming out to get the exact measurements, and Justin coming to install, and being in contact with Kellie throughout, it was an absolute pleasure having Southern Pride Openings for our project. We are planning on doing windows in the back of the house next year.......I bet you can guess who we are going to have doing that project. Thanks gang, y'all are the bomb ! read more

Southern Pride is amazing! We replaced a 3 panel patio door that was literally falling apart. Southern Pride was easy to work with and very professional. They made the whole experience incredibly easy. The new door looks awesome! Thanks a lot! read more

I cannot say enough great things about Tom and Southern Pride Openings. He does outstanding work and, on top of that, he is just a really kind, generous man. He installed my windows a couple of years ago - they are beautiful and made a huge difference in the comfort of my home and my electric bill. Today Tom came out to fix a leaky window and a torn screen. Well, the leaky window was an operator error (how embarrassing!). He re-screened the screen and put it back on. He would not take a penny from me for today's visit. There was not a single thing wrong that would have been considered warranty work, yet he wouldn't let me pay him. I don't plan to replace my windows again, but if I did, I'd call Tom and no one else. read more

Southern Pride Openings truly is the best! Our house is 13 years old and had one window we could barely see through due to a broken seal (already replaced once) and several windows that were either difficult to open or would not stay open due to hardware that was no longer functioning well. I initially started looking into replacing just a few windows. A co-worker and friend had recently replaced all of the windows in her home through one of the big-box stores and had some "issues" that prompted me to really research replacing even one window. Anyway, I stumbled upon Southern Pride Openings as one of my options and found their reviews to be highly favorable sooooo, I gave them a call. One of their employees, Shannon, came to the house and took preliminary measurements, showed me the window products, and gave me a quote on the spot for over 30 windows. Needless to say, I was so impressed with his professionalism, knowledge, patience with my questions, and non-pushy sales tactics, that after he left I got on-line, searched for product reviews on the windows, liked what I saw, and called Southern Pride Openings the same day and gave them our business. From start to finish everything was awesome. One of the owners, Tom, then came out and took PRECISE measurements and actually made a recommendation for transom windows in our breakfast nook that sounded very appealing (and turned out to be JUST what that area needed)! The actual installation of the windows went VERY well. Again, professional installers with a very exacting nature for proper installation. Also very, very honest and trustworthy. When Anthony encountered a construction "faux pas" from when the house was built, he pointed it out to us and let us know how it affected the installation process. Thankfully there were no huge issues with the original construction but it was still nice to see the crew installing our new investment with integrity and pride in their work. So do I recommend Southern Pride Openings? Without hesitation! Window replacement is an investment in our home and now I find myself staring at our beautiful windows all of the time and thankful that this company was there for us to do.it.right!!! read more

Southern Pride is a great company that offers great products. Once I researched top door manufacturers and knew I wanted the best, I found SP through the Provia Door Company website. Further research showed SP to be a really great company to work with, so I decided to go with them. SP was very thorough in going through all the options for the entry door and provided advice on the type of storm door I should get given the abundant amount of sun that hits our front entry way. My only niggle would be that it took 6 weeks for them to get the doors and another few weeks before they could install them, but this time period covered the Thanksgiving, Christmas, and New Years holidays. It wasn't an issue for us, however, and it was well worth the wait. The entry door is beautiful and I can't say enough good things about the installer, Justin. He was extremely meticulous throughout the whole process, adding insulation where there was none with the old door and doing an amazing job with all the caulking, including when to use clear vs. white caulking. I notice little things like that, and found both the entry/storm door and the installation to be perfect. That's why I took the plunge in buying what was supposed to be a top notch door from a top notch company. You never know if that's what you are actually going to get until it happens. In this case, my very high expectations were probably exceeded. Thank you Southern Pride. I could not ask for more. read more