1. Cantelmi Hardware

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Bethlehem, PA

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Cantelmi Hardware

3.6 (11 reviews)
Closed • 6:30 am - 5:00 pm
Updated over 3 months ago

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The Home Depot

The Home Depot

2.3(19 reviews)
4.5 mi
•$$

Every Memorial Day, we make our gardening list after threat of frost and watch the Home Depot…read morepromotions. While up near the Bethlehem, PA location, we remembered the great garden selection from Mother's day visit and so, dropped by to purchase flowers. Those $24.99 ferns were oh, so, huge and the variegated vine varieties were colorful and healthy. We continued to circle the center for the advertised 2/$3 geraniums for our window boxes and as fillers but nothing. The young lady at the outside register, Lily, mentioned her feet hurt after standing long hours and the garden center wasn't her usual department so she wasn't able to help us. She called an older male associate who clearly didn't know either, he's P/T for 2 years and doesn't even know what a Geranium looks like, "he's just not into flowers!' . . . . . He did mention there was a pending truck full of flowers, the flowers are delivered to HD through a third party grower and HD staff basically don't know what's available until the 'flower' associate takes care of the distribution. So much to know and understand about the business. Ok. So, I approached the courtesy desk, explained all this to Chantal and Raul, asked for a raincheck. HD doesn't issue raincheck. No solution until JULIO, manager, introduced himself, heard my request, walked back to the flower truck, back of the store and quickly showed up with a 9' X 3' rolling,towering cart FULL of 2/$3 geraniums in assorted colors!!!! Success! Heroes don't always wear capes and this young manager has all the attributes to assist customers. He smiled bright, he stood tall and communicated effectively. As a manager, associate or team member, telling the customer 'you're sorry' is a non-effective way of saying there's nothing they can do for you. It's an apology for no solution. Customers want resolution. THANK YOU, JULIO!

I purchased a Honda HRN 216 lawn mower in August, 2024. I went to Home Depot to buy a Dewalt mower,…read morebut the sales person upsold me to a Honda for $582. I used it twice, then in October, 2024 is started surging and stalling. Mowing season was over, so I stored it in my shed for the winter. This spring, I used it once to cut my front grass and it was still surging and stalling. I managed to finish cutting my front grass, but now it won't start - it has no compression. After doing some research, I found out that Honda has a recall on this model mower and Home Depot knowingly sold me a defective lawn mower. Honda has stopped making consumer mowers in the United States and the recall affects hundreds of thousands of this model due to defects in design and parts quality. Since the mower is essentially brand new, I called the local Home Depot (store #4105) and spoke to someone who claims they were a manager. After explaining the situation, she told me to bring it to the store and they will over-ride the 30 day policy and either refund the price or I can use it as store credit for another mower. I told her I wanted a different mower. She agreed to take it back. The next day, I took the mower to the store and a man claiming he was the manager restated the 30 day policy and refused to take it back. He was rude and evidently the woman I talked to had the day off and he told me to take it to a Honda dealer to be fixed under warranty/recall. The lawn mower is junk and has been nothing but problems. The surging is a design flaw of the carburetor and auto-choke mechanism. The surging issue is so common that there is hundreds of videos on YouTube discussing the problem and how to temporarily fix it. Who wants to take apart the carb every other week to clean the jets? The blades have very low suction and you have to go over the same grass a few times since it fails to lift the grass to cut making the bagger almost useless. The self propelled thumb control hurts your thumb after a few minutes of use. And now, after the surging issue started, it has no compression. It's a $582 paperweight. I called Home Depot support and they were not helpful at all. They are willing to lose a customer for life over selling me a lawn mower they knew was defective and under recall. I called my local Honda repair shop and he said he worked on hundreds of HRN 216 type lawn mowers for the exact problems I'm having. He also claimed the surging issue is NOT covered under warranty and the loss of compression could be refused to be covered under warranty too. So, now I'm stuck with a $582 paperweight and tall grass. After being a loyal Home Depot customer for decades I will no longer buy anything from them. I also plan to sue Honda in small claims court to get my money back. DON'T BUY THIS LAWN MOWER. Well, now you can't anyway since Honda no longer makes it. Also, you have 30 days to return a gas mower - not enough time to evaluate it for issues. And, if you have a problem after 30 days, Home Depot will NOT stand behind the products they sell and neither will Honda - unless you sue them in small claims court.

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The Home Depot
The Home Depot
The Home Depot

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Miller Supply Ace Hardware - 5 STAR CREW

Miller Supply Ace Hardware

3.8(13 reviews)
7.8 mi
•$$

Ace is the place! I love this store I always come home with things I didn't go their to buy…read more They always have enough workers on to help you. They are knowledgeable and friendly. Love this place!

The company I work for has spent 10's of thousands or more on basic supplies and stihl equipment,…read moreand plenty of stihl repairs. Last year, we dropped off a 14" demo saw for a stripped armature bolt to be repaired. After 4 months of phone calls, the saw was still not repaired. At the beginning of this year, one of our project managers went to see what was going on, and they handed him a box of parts and said it wasn't repairable. (The saw was fully functional when it was dropped off for a stripped bolt) I spoke with the manager at the time, Mike and explained the situation to him. He was going to see what happened to try to make things right. Fast forward to yesterday 5-12-26, I am back in town from a long project and checked in on the saw situation. Was told Millers was sold and Mike was no longer there, new Owner Ray came and spoke with me i explained everything and he said he would look into it, took my name and number. The stihl guy from the back told me it wasn't my saw that it was registered to some woman, and walked away never to return. Ray called me about an hour later, telling me my saw was not running when dropped off (so I'm lying) and that it isn't even my saw (am I a thief?) and they would not be repairing it or doing anything to make it right for me. If I could leave zero stars, I would. I have been a patron of this store for 15+ years with no issue, but the last 6+ months have been a disaster.

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Miller Supply Ace Hardware
Miller Supply Ace Hardware - Miller Supply Ace Hardware Northampton, PA

Miller Supply Ace Hardware Northampton, PA

Miller Supply Ace Hardware

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Lowe's Home Improvement

Lowe's Home Improvement

2.1(44 reviews)
1.9 mi

Tremendous selection of items and mostly at a reasonable price. Other perks like financing options…read moreand MyLowes card are nice as well. I especially enjoy the rental truck or van. Odd thing about how employees treat you. If I stop in wearing my business attire, everyone wants to tell me how to do stuff and almost seem to think I am lost. If I come in work boots and a Carhart jacket, no one bothers me unless I ask but I seem to be automatically considered to know more. Just an odd observation. I'd make this a 5 star review but I find it a nightmare to find straight lumber for big projects where I might need a lot of it. Not so bad if only looking for a few boards. Oh and customer service is great. If you have a problem with an item, there is generally no hassle and a replacement is easy to obtain. Installers can be hit or miss. Patty McGuinly (spelling?) is amazing at hardwood and even cut it so it forms around the stone of my fireplace. First person that installed a french door was a disaster but Lowes sent out someone to replace the entire thing and it is perfect!

Its one thing when you come in this store that you HAVE to check your own things out in these…read morescan-your-own self checkout stations. But when you try and talk to the employee that is standing there doing nothing but looking at his phone and he does not respond because he's too busy looking at his phone, that's even more annoying.

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Lowe's Home Improvement
Lowe's Home Improvement
Lowe's Home Improvement

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Cantelmi Hardware - hardware - Updated November 2026

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