I love shopping here for hardware supplies. There's always someone available to help and they're…read moreall knowledgeable about plumbing, electrical, etc. They're always so patient when I'm asking tons of questions.

Went to grab a spark plug for my mower. After being ignored by 2 older men in the back one finally…read moreasked what I needed. After showing me where they were located and asking if I knew which size I needed he walked away and said to the other guy "I hope he picked the wrong one." To which the other man replied "yeah I hope it leaks on him." Seriously? I'll give these men the benefit of the doubt and assume it wasnt the color of my skin but either way I'll never shop here again.

Nice selection of items. Looking forward to returning…read more I went to pick up what my husband and I thought were eclipse glasses. It turned out that the website for Ace Hardware was reporting that eclipse glasses were in stock. The glasses were polarized safety glasses. Chris was extremely helpful and gave me an immediate refund.

I want to sing the praises of this local business. I have had to run here for things once in a…read morewhile when I am working on a customer's house in the area need a common plumbing part and don't want to run all the way into town. There is a decent selection, and helpful people to get you in/out fast. The reason why I logged in to yelp to write this review is today I am putting together some paperwork on a remodeling job I was working on and found that I lost a receipt of items I bought here at Paul's 3 months earlier. I called the store and asked if there was a way to find out what I bought there using the info from my credit card statement. The Paul's Hardware employee was able to quickly find the transaction, tell me what I purchased, and faxed me a copy of the receipt. All of this took five minutes from the time I found out I lost the receipt, to when I received the fax of my receipt. AMAZING SERVICE!! Try this at a large home center, I would have been on hold for at least a half hour just to be told that they can't help me. Thank You Paul's Hardware

I''ve purchased inexpensive items only from Harbor Freight because I worry about the lack of…read morequality. Stuff breaks quickly but for less-expensive items to be used a few times, they're okay ... until a friend bought me a tool for Xmas from them. She got me a Bauer dremel-knock off that I had opted not to buy. I wanted a Dremel for a while and saw the Bauer. I read all the reviews and decided it wasn't worth it. I kept looking at it but I couldn't convince myself to get it. Unfortunately, a friend got me one that included some accessories for the holidays. The accessories included a diamond blade (I wanted one to saw off about 20 screw tips). So, I used it with trepidation. It's a diamond blade so there was going to be a modicum of force behind it (as in - very little force). The tool is a total piece of junk (keeps cutting out and is way underpowered) and the company keeps saying to reviewers you can't use it on anything that requires force. I'm in my 70s and female so "force" isn't something I'm able to effectively use anymore :) ! I waited too long to use it when I found that out (it's tough going out in the cold and moving two heavy wooden screens to fix them). It's fine for sanding gorilla glue off eyeglass frames but more pressure than that and you're out of luck. I hate to put it in the trash because a friend got it for me but that's where it'll land. In the meantime, I'll look for a real Dremel and I quit going to H.F. Never again.

Bought a generator one week ago. Pull start broke on first pull. Didn't keep receipt. Store…read moremanager refused to replace. Despite "member" card and credit card purchase, wouldn't replace. After challenging this ridiculous policy, I left the generator for him to dispose. Worst manager attitude and customer service I've ever received. Guess you get what you pay for!

Oh wow!! Stellar service!! thank you, Monica!! From advice for grout removal, detailed info about…read moreall the cool handmade gifts.... to talk about rescue pups!! I was not going to go into the store. I am so glad I did. Monica has to be me of the most genuinely kind people I have met in a long time. Hardware and a whole lot more... even poison ivy soap!

Palmerton is a small town with a hardware store that stocks basic and useful merchandise on both…read moresides of the building. Sort of like the old time set up. Electric oven burner catch trays, some garden items, even men's athletic socks, all at great value. And the clerk with the Fireball t shirt was extremely helpful and personable! I plan to stop be soon to find more goods!

Thank you Lexi !!! Your help today really was appreciated…read more... This is always such a well-kept store. Everyone is legit kind and friendly. Highly recommend!!

Never have anything I need in stock, why have it for sale, but NO stores carry it???????. You have…read moreto order a huge amount to get shipping and then it says unavailable to ship...? I'm definitely deleting all of my account and never want to hear the name ACE hardware ANYMORE... NEVER.